Supervision & Examinations
https://www.consumerfinance.gov/compliance/supervision-examinations/supervision-exam-manual/
September 2021 Download PDF Read summary Homeowners Protection Act (HPA or PMI Cancellation
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Archived
CFPB Acting Director Uejio and FTC Acting Chairwoman Slaughter Issue Joint Statement on Preventing Illegal Evictions
https://www.consumerfinance.gov/archive/newsroom/cfpb-acting-director-uejio-and-ftc-acting-chairwoman-slaughter-issue-joint-statement-on-preventing-illegal-evictions/
...stay in their homes. Renters and homeowners experiencing pandemic-related unemployment
Archived
CFPB Prioritizing Resources Against Racial Bias in Home Appraisals
https://www.consumerfinance.gov/archive/blog/cfpb-prioritizing-resources-against-racial-bias-home-appraisals/
...undervalued by an appraiser, that hurts the homeowner and the surrounding community. Undervaluation
Archived
Consumer advisory: Don’t fall for a foreclosure relief scam or bogus legal help
https://www.consumerfinance.gov/archive/newsroom/consumer-advisory-dont-fall-for-a-foreclosure-relief-scam-or-bogus-legal-help/
...fees from over 10,000 distressed homeowners nationwide, with most, if not all
Sutherland Global Services, Inc., Sutherland Mortgage Services, Inc., and Sutherland Government Solutions, Inc.
https://www.consumerfinance.gov/enforcement/actions/sutherland-global-services-inc/
...were designed to enable elderly homeowners to convert the equity in their homes
NOVAD Management Consulting, LLC
https://www.consumerfinance.gov/enforcement/actions/novad-management-consulting-llc/
...were designed to enable elderly homeowners to convert the equity in their homes
Archived
CFPB Issues Guidance to Halt Large Banks from Charging Illegal Junk Fees for Basic Customer Service
https://www.consumerfinance.gov/archive/newsroom/cfpb-issues-guidance-to-halt-large-banks-from-charging-illegal-junk-fees-for-basic-customer-service/
...about their accounts. As millions of homeowners struggled to pay their mortgages
Archived
Celebrating 10 years of consumer protection
https://www.consumerfinance.gov/archive/blog/celebrating-10-years-consumer-protection/
...industry, which trapped millions of homeowners in mortgages they could not afford
Archived
Your voices help drive our work
https://www.consumerfinance.gov/archive/blog/your-voices-help-drive-our-work/
...servicemember, an older American, a homeowner, a student loan borrower, or anyone
Archived
New mortgage rules protect American dream
https://www.consumerfinance.gov/archive/newsroom/new-mortgage-rules-protect-american-dream/
...our economy. And they protect all homeowners against sub-par mortgage servicers
Archived
Three tools to help your homebuying process
https://www.consumerfinance.gov/archive/blog/three-tools-help-your-homebuying-process/
...on your new home. 1. "From here to homeowner" roadmap Our milestone roadmap will
Archived
Director Richard Cordray Before the Senate Committee on Banking, Housing, and Urban Affairs
https://www.consumerfinance.gov/archive/newsroom/director-richard-cordray-before-the-senate-committee-on-banking-housing-and-urban-affairs/
...cannot afford. They protect existing homeowners from getting the runaround and being...critically, they help struggling homeowners fighting to be responsible borrowers
What laws does the CFPB enforce?
https://www.consumerfinance.gov/ask-cfpb/what-laws-does-the-cfpb-enforce-en-2121/
...of 1975 (12 U.S.C. 2801 et seq.) Homeowners Protection Act of 1998 (12 U.S.C
Archived
CFPB and FHFA Announce Borrower Protection Program
https://www.consumerfinance.gov/archive/newsroom/cfpb-fhfa-announce-borrower-protection-program/
...forward.” “Protecting and helping homeowners during this national crisis is my
Archived
How we’re helping consumers during Financial Capability Month
https://www.consumerfinance.gov/archive/blog/how-were-helping-consumers-during-financial-capability-month/
...your relief options. If you’re a homeowner, consider contacting your mortgage
Archived
Debt Déjà Vu for Students
https://www.consumerfinance.gov/archive/newsroom/debt-deja-vu-for-students/
...uncanny resemblance to the problems homeowners have faced. And as with the mortgage
How to avoid foreclosure
https://www.consumerfinance.gov/consumer-tools/mortgages/how-to-avoid-foreclosure/
...artists try to take advantage of homeowners who get into trouble by charging
Archived
Prepared Remarks by Richard Cordray at the Society of American Business Editors and Writers
https://www.consumerfinance.gov/archive/newsroom/prepared-remarks-by-richard-cordray-at-the-society-of-american-business-editors-and-writers/
...been caught up in the housing mess. Homeowners may faithfully make mortgage payments...consumer’s input. Servicers often ignored homeowner calls or lost the paperwork needed
Archived
CFPB Takes Action Against Global Client Solutions for Processing Illegal Debt-Settlement Fees
https://www.consumerfinance.gov/archive/newsroom/cfpb-takes-action-against-global-client-solutions-for-processing-illegal-debt-settlement-fees/
...illegal advance fees from distressed homeowners. Last year, the Bureau also obtained
Archived
CFPB Releases Exam Procedures for Consumer Reporting Market
https://www.consumerfinance.gov/archive/newsroom/consumer-financial-protection-bureau-releases-exam-procedures-for-consumer-reporting-market/
...used to set premiums for auto and homeowners insurance or to make employment decisions