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Debt Collection Quantitative Disclosure Testing

The Dodd-Frank Wall Street Reform and Consumer Protection Act and other Federal consumer financial laws authorize the Bureau to engage in consumer protection rule writing. The Bureau plans to seek approval from OMB to conduct a web survey of 8,000 individuals as part of the Bureau’s research on debt collection disclosures. The survey will explore consumer comprehension and decision making in response to debt collection disclosure forms. 

Comments are invited on:  

  • Whether the collection of information is necessary for the proper performance of the functions of the Bureau, including whether the information will have practical utility
  • The accuracy of the Bureau's estimate of the burden of the collection of information, including the validity of the methods and the assumptions used
  • Ways to enhance the quality, utility, and clarity of the information to be collected
  • Ways to minimize the burden of the collection of information on respondents, including through the use of automated collection techniques or other forms of information technology

Comments submitted in response to this notice will be summarized and/or included in the request for OMB approval. All comments will become a matter of public record.  

The Bureau plans to administer the survey to approximately 8,000 individuals; however, in order to survey 8,000 individuals, the Bureau estimates that it will need to administer a screening instrument to approximately 17,750 individuals. 

Federal Register notice

Notice and request for comment

Public comments

Read comments received