Support Spanish-speaking customers with Spanish-language disclosures
To help financial institutions serve Spanish-speaking customers, we are making available Spanish translations of several key notices and consumer disclosures.
Blog archive
CFPB releases report on diversity and inclusion within financial services
Release of report outlining diversity and inclusion based on public facing data and information reported to the Bureau.
The CFPB is looking out for families, workers, and communities
Today, I was sworn in as Director of the CFPB. I am honored to lead this organization, which plays an essential role within the Federal Reserve System.
Challenging the Model Minority Myth: A closer look at Asian American and Pacific Islanders in the mortgage market
New CFPB research looks at how the cost of home loans and borrower characteristics differ within the Asian American and Pacific Islander (AAPI) community.
Consumers and their experiences to be at the foundation of CFPB policymaking
Moving forward, the Division of Consumer Education and External Affairs should redouble its efforts to ensure the Bureau engages all consumers who are economically suffering.
The Bureau is taking much-needed action to protect consumers, particularly the most economically vulnerable
Last week, I was honored to have been appointed Acting Director of the CFPB by the President. Having joined the Bureau in 2011, I have seen firsthand the impact of the Bureau’s mission and the incredible work being done by its staff. I know that the Bureau’s staff shares my devotion to the Bureau’s mission, and I look forward to serving in this latest capacity.
Bureau seeks formal comments to inform forthcoming guidance on serving LEP consumers
The Bureau plans to develop guidance to industry on serving consumers with limited English proficiency (LEP) and welcomes public comments through the Bureau’s 2020 Request for Information on the Equal Credit Opportunity Act and Regulation B.
More CFPB resources available in multiple languages
Consumers who are of limited English proficiency face unique challenges in learning about and accessing financial services. Watch our webinar to learn how CFPB is working to make our resources accessible to everyone.
The importance of fair and equitable access to credit for minority and women-owned businesses
The Bureau has a responsibility for addressing lending discrimination, including lending to women- and minority-owned businesses, which apply for credit during the COVID-19 pandemic under the CARES Act.
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