Blog archive

Info for consumers

Published NOV 10, 2020

How to help homeowners protect their homes

Homeowners who are struggling to make mortgage payments because of a COVID-19 related hardship, or who got a mortgage forbearance that is coming to an end, should talk to their mortgage servicer or a HUD-approved housing counselor about options and next steps.

By Consumer Financial Protection Bureau and Department of Housing and Urban Development

• • Mortgage servicing
• • Mortgages

Policy and compliance

Published MAY 04, 2017

We are seeking comment on our plan for assessing the mortgage servicing rule

Your feedback and comments will help up improve our assessment.

By Erik Durbin and Paul Rothstein

• • Mortgage servicing
• • Real Estate Settlement Procedures Act (RESPA)
• • Rulemaking

Info for consumers Policy and compliance

Published AUG 04, 2016

We’ve updated our mortgage servicing rules to provide greater protections for mortgage borrowers and other homeowners

Today we finalized new changes to our mortgage servicing rules. These updates ensure that mortgage servicers treat homeowners and struggling borrowers...

By Laura Johnson

• • Fair Debt Collection Practices Act
• • Foreclosure
• • Mortgage servicing
• • Mortgages
• • Real Estate Settlement Procedures Act (RESPA)
• • Rulemaking
• • Truth in Lending Act (TILA)

Policy and compliance

Published NOV 20, 2015

Fall 2015 rulemaking agenda

An important part of the CFPB's mandate from Congress is to make rules governing consumer finance markets more effective and to create new rules when...

By Kelly Cochran

• • Auto loans
• • Credit reports and scores
• • Debt collection
• • Enforcement
• • Financial service providers
• • Home Mortgage Disclosure Act
• • Mortgage servicing
• • Overdraft
• • Payday loans
• • Prepaid cards
• • Rulemaking
• • Student loans

At the CFPB

Published MAY 22, 2015

Spring 2015 rulemaking agenda

An important part of our mandate is to make rules more effective and create new rules when necessary. Today, we're posting a semi-annual update of our...

By Kelly Cochran

• • Academic Research Council
• • Debt collection
• • Home Mortgage Disclosure Act
• • Mortgage servicing
• • Mortgages
• • Overdraft
• • Payday loans
• • Rulemaking

Policy and compliance

Published NOV 20, 2014

Proposed changes to our Mortgage Servicing Rules: New protections for surviving family members and other homeowners

Since the Mortgage Servicing Rules went into effect, we've spent a lot of time talking to consumer advocacy groups, housing counselors, mortgage servicers...

By CFPB Mortgage Servicing Team

• • Foreclosure
• • Mortgage servicing
• • Mortgages
• • Rulemaking

At the CFPB Info for consumers

Published JUL 07, 2014

We’re training housing counselors on the new mortgage servicing rules

Since last December, we’ve provided on-site and virtual trainings to more than 5,000 housing counselors in more than twenty cities.

By Brenda Muñiz

• • Consumer complaints
• • Housing counselor
• • Mortgage servicing
• • Mortgages