Skip to main content

Sterling Jewelers, Inc.

The Consumer Financial Protection Bureau (Bureau) and the People of the State of New York today settled claims against Sterling Jewelers Inc.

The Bureau’s and the State’s parallel investigations found that Sterling violated the Consumer Financial Protection Act of 2010 by opening store credit-card accounts without customer consent; enrolling customers in payment-protection insurance without their consent; and misrepresenting to consumers the financing terms associated with the credit-card accounts. The Bureau also found that Sterling violated the Truth in Lending Act by signing customers up for credit-card accounts without having received an oral or written request or application from them. The State of New York found that Sterling violated several provisions of state law.

Under the settlement, Sterling will pay a $10 million civil money penalty to the Bureau and a $1 million civil money penalty to the State of New York. Sterling has also agreed to injunctive relief designed to prevent the continuation of the claimed illegal conduct.

Related documents

Complaint

Stipulated Final Judgment and Order

Press release

Consumer Financial Protection Bureau Settles Claims with Sterling Jewelers, Inc.