Cash America International, Inc.

On November 21, 2013, the Bureau issued an order against Cash America International, Inc., one of the largest short-term, small-dollar lenders in the country. The Bureau found that Cash America violated the Military Lending Act by illegally overcharging servicemembers and their families; the Consumer Financial Protection Act of 2010 (CFPA) by failing to provide required information during a Bureau examination; and the CFPA by filing inaccurate affidavits and pleadings in debt collection actions. The order required Cash America to pay up to $14 million in refunds to consumers and a $5 million penalty.

On July 22, 2025, pursuant to its authority under 12 U.S.C. § 5563(b)(3), the Bureau terminated the order. Cash America has fulfilled certain obligations under the order, including, among other things, paying a civil money penalty of $5 million and providing redress to consumers. The predecessor entity no longer exists and the products addressed in the 2013 order are unconnected to the products of FirstCash.

Consent order

Stipulation

Order Terminating the Consent Order