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Promoting openness in CFPB rulemaking

Public participation is essential to CFPB’s rulemaking process. We firmly believe that input from consumers, industry, and other interested parties will help make our rules more efficient and effective. To promote openness and transparency, CFPB has adopted a policy governing ex parte presentations. This policy generally requires public disclosure of ex parte presentations made to […]

Coordinating Consumer Complaints

The Dodd-Frank Act requires the CFPB to share consumer complaint information with the FTC and other state and federal agencies. The goal is to make sure agencies coordinate their enforcement of consumer financial protection laws. Recently, we signed an agreement with the FTC that moves us one step closer to achieving that goal. The agreement […]

Published Category: At the CFPB

On Our Way

Last time, we talked about the mission of the Office of Servicemember Affairs. Now I’d like to tell you a little about the work the Office of Servicemember Affairs is doing. We’ve assembled a great team of professionals with a whole lot of military experience, and the CFPB is going to hear from us about […]

Published Category: Policy & Compliance

Know Before You Owe: Weigh in now!

In May, we introduced the Know Before You Owe project to give consumers, lenders, and other industry participants a way to help us make mortgage shopping easier. Since then, you’ve responded with more than 18,000 comments, and we’ve listened. Today, we’re asking for your input once again. Just like last time, here are a few […]