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Category: Policy and compliance | Category: Info for consumers |
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Explainer: Compensating consumers for Bank of America’s illegal tactics for credit card add-on products

We’re ordering Bank of America to refund up to $727 million to approximately 2.9 million consumers for unfair billing and deceptive marketing and sales practices related to credit card “add-on” products. Read more to see who is eligible for compensation.

Category: Policy and compliance | Category: Info for consumers |
Published

Explainer: How does the Chase order handle refunds?

Yesterday, we determined that Chase Bank USA, N.A. and JPMorgan Chase Bank, N.A. unfairly billed customers for services relating to identity theft protection products – including “Chase Fraud Detector,” “Chase Identity Protection (ChIPs),” and “Chase Identity Protection (IPS)” – in a way that violated federal law. Chase has agreed to refund about $309 million to […]