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We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

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Can my bank/credit union charge me a fee to use another bank or credit union's ATM?

Answer:

Yes. Both your bank or credit union and the owner of the ATM can charge you a fee. 

Your bank or credit union must disclose its fee in writing when you open your account or when it adds a new fee. The ATM operator must disclose its fee in writing at the ATM itself.

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