CFPB Takes Action Against Carrington Mortgage for Cheating Homeowners out of CARES Act Rights

On July 21, 2025, pursuant to its authority under 12 U.S.C. § 5563(b)(3), the Bureau terminated the order and waived any alleged non-compliance therewith. Carrington fulfilled certain obligations under the order, including paying a civil money penalty of $5,250,000 to the Bureau, and taking steps to identify and provide refunds to affected consumers who had not yet received refunds as of the effective date of the order.