CFPB Orders VyStar Credit Union to Pay $1.5 Million for Illegally Stranding Consumers from Accessing Their Money and Accounts

On July 21, 2025, pursuant to its authority under 12 U.S.C. § 5563(b)(3), the Bureau terminated the order and waived any alleged non-compliance therewith. VyStar fulfilled certain obligations under the order, including, among other things, paying a civil money penalty of $1,500,000 to the Bureau and taking steps to conduct an audit to verify that all fees and costs described in Paragraph 50(d) of the order were refunded to members who submitted requests.