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Published Category: Policy & Compliance

Citibank to refund $700 million to credit card customers for unfair and deceptive practices

Today we’re ordering Citibank, N.A. and some of its subsidiaries to refund approximately $700 million to customers for unfair and deceptive credit card practices. This includes unfairly billing consumers for credit card add-on products, deceptively marketing those products, and deceptive collection practices. Generally, consumers who were signed up for these products on or after January 1, 2009, will receive full or partial refunds.