Appeals policy

We have an appeals process that allows supervised entities to appeal examination ratings or certain findings.

Appeals are reviewed by CFPB managers with the appropriate knowledge and background who did not participate in the initial supervisory matter. Filing an appeal won’t have an adverse effect on the entity’s relationship with the CFPB.

Revised Supervisory Matters Appeals Process

The CFPB welcomes feedback on the appeals policy at CFPB_SupervisoryAppeals@consumerfinance.gov.