Housing and mortgage assistance resources
This shareable content is designed to help you spread important information about the CFPB’s tools and resources related to housing insecurity during the coronavirus pandemic.
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How to use this toolkit
You can insert the content pieces below into newsletters, blogs, email blasts, and social media posts to help get the word out about these resources. When sharing this content, please indicate that it was sourced from the Consumer Financial Protection Bureau.
If you have any questions about these materials or how to use them, please contact Media Relations.
Social Media
Sample homeowners relief English social media posts
- If you are a homeowner struggling to pay your mortgage, you may have more time to seek mortgage forbearance and foreclosure relief. Learn about mortgage relief options during the coronavirus pandemic. https://go.usa.gov/xHXQW via @CFPB #ProtectYourHouse
- Are you struggling to pay your mortgage because of the coronavirus pandemic? You may be eligible for forbearance, which temporarily pauses or reduces your monthly mortgage payments. Learn about how to request mortgage relief. https://go.usa.gov/xHXQk via @CFPB #ProtectYourHouse
- Has the coronavirus pandemic made it hard for you to pay your mortgage? If you know you won’t be able to make your monthly mortgage payments, contact your mortgage servicer immediately. Learn more. https://go.usa.gov/xHXQ5 via @CFPB #ProtectYourHouse
- Millions of people are struggling with their mortgage. If you’re one of them, you have options. Learn about expanded protections and relief options for homeowners. https://go.usa.gov/xHXQn via @CFPB #ProtectYourHouse
Sample homeowners relief Spanish social media posts
- Si usted es un propietario que tiene dificultades para pagar su hipoteca, podría tener más tiempo para buscar un aplazamiento y alivio con la ejecución financiera. Sepa sobre las opciones de alivio de hipoteca durante la pandemia del coronavirus. https://go.usa.gov/xHH68 vía @cfpbespanol #ProtejaSuVivienda
- ¿Tiene problemas para pagar su hipoteca por causa de la pandemia del coronavirus? Usted podría ser elegible para recibir aplazamiento, el cual temporalmente pausa o reduce sus pagos mensuales. Sepa cómo solicitar alivio de hipoteca. https://go.usa.gov/xHH68 vía @cfpbespanol #ProtejaSuVivienda
- ¿Se le ha hecho difícil pagar su hipoteca por culpa de la pandemia del coronavirus? Si sabe que no podrá hacer sus pagos mensuales, contacte al administrador de la suya inmediatamente. Sepa más https://go.usa.gov/xHH68 vía @cfpbespanol #ProtejaSuVivienda
- Millones de personas tienen dificultades para pagar sus hipotecas. Si usted es una de ellas, sepa que tiene opciones. Conozca las protecciones expandidas y opciones de alivio para propietarios de vivienda. https://go.usa.gov/xHH68 vía @cfpbespanol #ProtejaSuVivienda

Videos
For the latest CFPB videos on coronavirus relief resources, visit our YouTube channel:
Images (English)
General Housing Relief

Mortgage and housing assistance during the coronavirus national emergency
If you’re concerned about how to pay your mortgage or rent due to the coronavirus national emergency, visit cfpb.gov/housing for information on what to do now, and what your options are for mortgage and rent payment relief.

The Consumer Financial Protection Bureau (CFPB), Federal Housing Finance Agency (FHFA), and U.S. Department of Housing and Urban Development (HUD) are working together to help homeowners and renters during the coronavirus pandemic.
For more information visit cfpb.gov/housing
Relief for homeowners

Forbearance doesn’t have to end with a lump sum payment.
Learn about different types of forbearance repayment options.
Visit consumerfinance.gov/housing.
#ProtectYourHouse

Most mortgages qualify for forbearance or other relief options.
Learn how to talk to your servicer about mortgage relief options.
Visit consumerfinance.gov/housing.
#ProtectYourHouse

Learn about mortgage and rent relief options available to you.
Visit consumerfinance.gov/housing.
#ProtectYourHouse

You do not not need to provide proof of hardship if you request mortgage forbearance under the CARES act.
Learn how to talk to your servicer about mortgage forbearance and other relief options.
Visit consumerfinance.gov/housing.
#ProtectYourHouse

You may qualify for mortgage relief options.
Learn how to talk to your servicer about mortgage forbearance and other relief options.
Visit consumerfinance.gov/housing.
#ProtectYourHouse

If you're worried about making your mortgage payment, you have options.
Learn about different types of forbearance repayment options.
Visit consumerfinance.gov/housing.
#ProtectYourHouse
Images (Spanish)
Alivio Habitacional General

Asistencia con hipotecas y habitacional durante la emergencia nacional del coronavirus
Si le preocupa cómo pagar su hipoteca o su renta por causa de la emergencia nacional del coronavirus, visite cfpb.gov/es/vivienda para que encuentre información acerca de qué hacer ahora, y sobre cuáles son las opciones de alivio con el pago de la hipoteca y la renta.

La Oficina para la Protección Financiera del Consumidor (CFPB, siglas en inglés), la Agencia Federal para el Financiamiento de la Vivienda (FHFA, siglas y página en inglés) y el Departamento de Vivienda y Desarrollo Urbano (HUD, siglas en inglés), están trabajando conjuntamente para asistir a los propietarios e inquilinos de viviendas durante la pandemia del coronavirus.
Para encontrar más información visite cfpb.gov/es/vivienda
Alivio para propietarios de vivienda

Un aplazamiento no tiene que terminar con un pago global.
Sepa acerca de las diferentes opciones de pago de aplazamiento. Visite cfpb.gov/es/vivienda
#ProtejaSuVivienda

La mayoría de las hipotecas califica para recibir aplazamiento u otras opciones de alivio.
Sepa cómo hablar con su administrador acerca de las opciones de alivio de hipoteca. Visite cfpb.gov/es/vivienda
#ProtejaSuVivienda

Sepa sobre las opciones de alivio con la hipoteca o la renta que están disponibles para usted.
Visite cfpb.gov/es/vivienda
#ProtejaSuVivienda

No necesita probar que pasa por dificultades para solicitar un aplazamiento bajo la Ley CARES.
Sepa cómo hablar con su administrador acerca de las opciones de alivio de hipoteca. Visite cfpb.gov/es/vivienda
#ProtejaSuVivienda

Usted podría calificar para recibir opciones de alivio de hipoteca.
Sepa cómo hablar con su administrador acerca de las opciones de alivio de hipoteca. Visite consumerfinance.gov/es/vivienda
#ProtejaSuVivienda

Si le preocupa cómo hacer sus pagos de hipoteca, sepa que tiene opciones.
Sepa acerca de las diferentes opciones de pago de aplazamiento. Visite consumerfinance.gov/es/vivienda
#ProtejaSuVivienda
Emails (English)
Sample housing (homeowners and renters) email
Subject: CFPB COVID-19 Mortgage and Rent Resources
By: Consumer Financial Protection Bureau
If you are concerned about how to pay your mortgage or rent because of the coronavirus national emergency, the CFPB has information on what to do now, and options for mortgage and rent payment relief.
The Consumer Financial Protection Bureau (CFPB), Federal Housing Finance Agency (FHFA), Department of Veteran Affairs (VA), and U.S. Department of Housing and Urban Development (HUD) partnered on a housing assistance website to help homeowners and renters during the coronavirus pandemic.
Learn about:
Visit the unified mortgage and housing assistance site for the latest information on how to get help with housing during the coronavirus emergency.
Handouts
Housing help
Get Homeowner Assistance Fund help (English | Español | 中文 | Tiếng Việt | 한국어 | Tagalog | اَلْعَرَبِيَّةُ )
Help for renters and homeowners (color | printer-friendly )
Worried about missed rent payments or eviction? Help is available (English | Spanish )