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We’re 732 days old: Here’s what we’ve been up to

By CFPB Web Team –

It’s our second birthday! Here’s what we’ve been up to for the past 732 days: We heard directly from you. We received 175,000 complaints. You asked great questions about financial products and services. You needed help paying for college, so 720 colleges started using a shopping sheet we developed with the Department of Education. We came to your home towns for public town hall and field hearings: Seattle, WA, Mountain View, CA, Los Angeles, CA, Sioux Falls, SD, Des Moines, IA, Minneapolis, MN, St. Louis, MO, Detroit, MI, Cleveland, OH, Atlanta, GA, Birmingham, AL, Portland, ME, New York, NY, Philadelphia, PA, Baltimore, MD, Durham, NC, Miami, FL. We started rooting out harmful practices in the marketplace: dead ends, deception, debt traps, and discrimination. And, we returned over $430 million back into the pockets of wronged consumers. Our goal is to restore trust in the consumer financial markets, thanks for being part of it. We’re just getting started.

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