Report of the CFPB Education Loan Ombudsman
This report is required by statute. It covers the student lending market, complaints, challenges for consumers, and makes recommendations to policy makers.
Reports
We study how consumers interact with financial products and services to help identify potential problems in the marketplace and achieve better outcomes for all. Review our reports and analyses to help inform your decisions, policies, and practices. And, see reports that we periodically prepare about the CFPB.
Data point: Mortgage trends
This Bureau Data Point article describes 2020 mortgage market activity and trends using data reported under the Home Mortgage Disclosure Act (HMDA).
2022 Annual Report of the CFPB Education Loan Ombudsman
This report is required by statute. It covers the student lending market, complaints, challenges for consumers, and makes recommendations to policy makers.
2021 Annual Report of the CFPB Education Loan Ombudsman
The 2021 Annual Report of the CFPB Education Loan Ombudsman reviews student loan complaints, the student loan and education ecosystems, the return to repayment, and servicing transfers.