I received an email and text from my bank or credit union asking me to "verify" my account information. What should I do?
What should I know before giving up my monthly disability, personal injury or structured settlement payments in exchange for a one-time lump sum payment?
A "veteran's advisor" said they could help me get my Aid and Attendance benefit from the Department of Veterans Affairs (VA) for a fee. Is this legitimate?
What should I do if I have a reverse mortgage loan and I received a notice of default or foreclosure?
I went to my bank or credit union and was told that money had been taken out of my account using a power of attorney (POA) I never signed. What can I do?
My family member signed a power of attorney (POA) but when I took it to the bank/credit union, I was told the POA has to be on the bank/credit union's form. What can I do?
If I paid someone through my bank or credit union's online bill pay service, why did the person receive a paper check?
I have a joint checking account with another person. They transferred all the money out of the account and into their own private account without my permission. They then closed the account. Can they do that?
I have a joint checking account with my spouse. I would like to remove my spouse from the account. Can I do that?
I have a joint checking account. The other person closed the account without telling me. Is that allowed?
I wrote a check to a merchant or store, and they lost it. They say I have to pay again. Do I have to pay?
I lost a check written to me before I endorsed it by signing the back of the check. What should I do?
I lost my debit card, or it was stolen, and someone took money out of my account. Can I get my money back?
I gave my debit/ATM card to a friend and told them only to take out a small amount, but they took out more money. My bank/credit union won't refund the money. Does the bank/credit union have to give it back to me?
A telemarketer took money from my checking account even though I did not agree to buy anything. Can I get the money back?
I opted into debit overdraft but the bank/credit union still declined to allow a debit purchase I made. Can the bank do that?
My bank/credit union charged me a fee for overdrawing my account even though I never agreed to let them do so. What can I do?
I opened a new checking account and my bank/credit union won't let me withdraw my funds. Can the bank/credit union do this?
I made a cash deposit into my checking account. I attempted a withdrawal later that day and was told I could not withdraw until tomorrow. Can the bank do this?