Students and young Americans

Helping borrowers find ways to stay afloat

We asked what you thought should be done to help private student loan borrowers find affordable repayment options and over 28, 000 of you responded. Read what we heard.

Download a spreadsheet of the comments as an .xls sheet or in .csv format.
Read comments submitted by consumer groups, financial institutions and nonprofit organizations.

Paying for College

From start to finish, we can help you make informed financial decisions about paying for college.

Get started

Repay student debt

While we can’t give you advice for your exact situation, we can point you in the right direction.

Know your options

Submit a student loan complaint

We’ll forward your issue to the company, give you a tracking number, and keep you updated on the status of your complaint.

Submit now

Student loan reports

Student loan affordability

On May 8th, we released a report discussing comments we received in response to a request for information and outlining options policymakers and market participants should consider to help student borrowers manage their debt.

Annual report of the CFPB student loan ombudsman

Based on complaints, comments, and other input, we explain how some borrowers face obstacles when repaying their private student loans.

Private student loans

With the Secretary of Education, we submitted a report to Congress. Thousands of consumers gave us their comments.

Student cards and checking

Financial products marketed to students

We issued a public notice asking consumers, schools, and industry about financial products marketed to students on college campuses. Check out the submissions.

Managing your college money

Choosing your first bank account is an important decision. Unlike that first school ID photo, your first banking relationship could last long after you graduate. Making a smart decision now will mean fewer surprise fees that can add up later.

Leveling the playing field

Know Before You Owe

In partnership with the Department of Education, we’ve developed a financial aid shopping sheet to improve the way schools communicate financial aid offers. More than 500 colleges have agreed to use the shopping sheet.

What we heard – We released a prototype and received feedback from the public

Colleges agree to adopt financial aid shopping sheet – Read the Department of Education’s announcement

Military education accountability

We’re working with the Departments of Education, Defense, and Veterans Affairs to take steps to ensure that servicemembers, veterans and their families can get the information they need about the schools where they spend their education benefits.

President Obama’s Executive Order

Student loan servicing and the military – Servicemembers face unique challenges when paying back student debt.