From time to time, the CFPB will post letters and other materials providing guidance to industry and members of the public.
As much as possible, PDF documents provided by the CFPB are presented as “machine-readable” PDFs – that is, documents that allow you to search, copy, and paste the text they contain.
You can contact the Bureau’s Office of Regulations to ask questions on how to interpret or apply the Bureau’s specific regulations at (202) 435-7700.
Compliance-related information for CFPB-issued rules | More guidance documents | Other
Supervision and examination manual
The Bureau’s Supervision and Examination Manual is a guide to how we will supervise and examine consumer financial service providers under our jurisdiction for compliance with Federal consumer financial law.
Depository institutions under CFPB jurisdiction
Compliance-related information for CFPB-issued rules
Watch our overview video to learn more about the 2013 new mortgage rules in a plain language format, which makes the content more accessible for a broad array of industry constituents, especially smaller businesses with limited legal and compliance staff.
Some businesses with volume in rural or underserved counties that outweighs volume in other counties are exempt from certain regulatory requirements in Ability to Repay and Qualified Mortgage Standards Under the Truth in Lending Act and Escrow Requirements under the Truth in Lending Act, such as creating escrow accounts and not including balloon payment provisions to get “qualified mortgage” status. For more, see our blog post about the exemptions.
More guidance documents
- May 20, 2013- Bulletin about the SAFE Act – uniform state test for state-licensed mortgage loan originators
- March 21, 2013- Bulletin about indirect auto lending and compliance with the Equal Credit Opportunity Act
- February 11, 2013 – Bulletin about mortgage servicing transfers
- December 6, 2012 – Statement of Intent for sharing information with State banking and financial services regulators
- November 29, 2012 – Bulletin regarding FCRA’s streamlined process requirement for consumers to obtain free annual reports
- November 27, 2012 – Bulletin regarding implementation of the remittance rule (Regulation E, Subpart B)
- October 31, 2012 – Bulletin regarding appeals of supervisory matters
- July 18, 2012 – Bulletin regarding marketing of credit card add-on products
- June 27, 2012 – Final policy statement on the publication of credit card complaint data, as published in the Federal Register
- June 21, 2012 – Interagency guidance on mortgage servicing practices concerning military homeowners with Permanent Change of Station orders
- May 16, 2012 – Memorandum of Understanding on supervisory coordination among the CFPB, Federal Reserve Board, FDIC, NCUA, and OCC.
- April 19, 2012 – Bulletin regarding transitional licensing of mortgage loan originators under the SAFE Act
- April 18, 2012 – Bulletin regarding lending discrimination
- April 12, 2012 – Bulletin regarding service providers
- April 2, 2012 – Bulletin regarding the payment of compensation to loan originators
- January 4, 2012 – Bulletin regarding the Bureau’s supervision authority and treatment of confidential supervisory information
- December 15, 2011 – Bulletin regarding whistleblower information, and law enforcement tips, and anti-retaliation protections
- November 17, 2011 – Interagency statement for determining asset size of institutions for federal consumer financial law supervisory and enforcement purposes.
- November 7, 2011 – Bulletin regarding notice and opportunity to respond and advise prior to enforcement proceedings
- August 16, 2011 – Bulletin regarding Ex Parte Presentations in Rulemaking Proceedings
- July 21, 2011 – Bulletin regarding the Interstate Land Sales Full Disclosure Act – communications with CFPB (updated December 19)
- June 27, 2011 – Bulletin regarding Amendments to the Alternative Mortgage Transaction Parity Act (AMTPA)
- April 11, 2011 – General Counsel Leonard J. Kennedy letter to financial institutions regarding section 1071 of the Dodd-Frank Act
You may also be looking for guidance or reference materials related to specific regulations.
For public information regarding a petition to modify or set aside a civil investigative demand, see our list of decisions and orders regarding petitions to modify or set aside.
We have issued a statement to advise supervised institutions about regulatory flexibility in working with borrowers affected by Hurricane Sandy. We encourage financial institutions to work with these borrowers.