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CFPB v. Franklin Loan Corporation

On November 13, 2014, the Consumer Financial Protection Bureau, or CFPB, settled charges against Franklin Loan Corporation.

The charges alleged Franklin gave its employees illegal bonuses for steering consumers into loans with higher interest rates.

Victim compensation

The CFPB contracted with RUST Consulting to administer victim payments and answer questions from consumers about these payments and this case. This matter is now closed.

Payments and check reissue requests are no longer being honored. For more information on this closed case, contact us at Consumer Financial Protection Bureau, Attn: OCFO, Franklin, 1700 G Street NW, Washington DC 20552.

Important dates

March 2016 – February 2018: Distribution

More information about the case

Read the court order

Read the press release