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Help the CFPB solve the most common consumer mistakes


We all make mistakes. That’s part of what makes us human. When we can, we learn from our mistakes. That’s why we at the Consumer Financial Protection Bureau want to understand more about the most common errors consumers make about money. We want to find better ways to help others avoid these mistakes in the future.

For example, many consumers make credit card and loan decisions without shopping for the best rates and terms. Others set goals – like saving more for retirement or for the down payment on a home – but don’t follow through. Many people live paycheck-to-paycheck, but never take the steps necessary to plan their spending, reduce their debt, or save for sudden expenses.

We would like to give you a chance to tell us about common money mistakes. Tell us about:

  • Errors you’ve made;
  • Mistakes you’ve seen others make;
  • Habits and practices that make good choices more difficult; and
  • What you wish you had known sooner or would do differently next time.

Please e-mail your comments to

(Note: Do not discuss personally identifiable information or private issues in the comments area below. If you have a complaint about a specific product or company, please enter it here.)

The CFPB blog aims to facilitate conversations about our work. We want your comments to drive this conversation. Please be courteous, constructive, and on-topic. To help make the conversation productive, we encourage you to read our comment policy before posting. Comments on any post remain open for seven days from the date it was posted.