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CFPB promotes Financial Literacy Month


April is Financial Literacy Month, and we are teaming up with other government agencies, nonprofit organizations, and businesses to promote financial education.

CFPB Director Richard Cordray and the staff of the CFPB are taking a leading role in spreading the word about the benefits of knowing more about money.

Being informed is your best defense against the tricks and traps found in some financial products. Recently, we launched Ask CFPB, a search tool to help you find plain-language answers to your questions about credit cards, mortgages, credit scores, and more.

You can rate the questions and even suggest your own if you don’t find what you’re looking for.

Sometimes, information isn’t enough. That’s why we continue to take your complaints. You can now file complaints about mortgages, credit cards, deposit accounts, vehicle and other consumer loans, and student loans. When you submit your complaint, you will be given a password and a tracking number to follow its progress. Or, you can Tell Your Story. Share your experiences with personal financial products and services – good or bad – and help inform our ability to protect others.

We’ll also be on the road a lot this month, so mark your calendar for a few noteworthy events:

  • Gail Hillebrand, the CFPB’s associate director of Consumer Education and Engagement, will speak during Financial Literacy Day on the Hill on April 17. She will also participate in the sixth annual Financial Literacy and Education Summit, co-hosted by the Chicago Federal Reserve Bank and Visa Inc., on April 23.
  • On April 19, Assistant Director Camille Busette, from the CFPB’s Office of Financial Education, will be the luncheon speaker during the Texas Panhandle Community Asset Building Forum, hosted by the Dallas Federal Reserve Bank and the City of Amarillo.
  • And, on April 21, I will present an overview of how the CFPB is helping consumers during the New York Public Library’s Financial Empowerment Day.

We hope to hear more from you and other consumers at these events or on our website. You can also share your experiences and interact with us on Facebook and Twitter. We’ll be presenting financial facts and tips throughout Financial Literacy Month. They’ll introduce you to financial issues, answer your questions, and guide you to important resources.


    Financial literacy is the ability to understand finance. More specifically, it refers to the set of skills and knowledge that allows an individual to make informed and effective decisions through their understanding of finances.[1] Raising interest in personal finance is now a focus of state-run programs in countries including Australia, Japan, the United States and the UK.[2]

  • Architects

    Financial literacy is so important and yet so lacking  in today’s society.
    Up until recently it was so easy to sign up for “money” in one form or the other.
    Mortgages, student loans, credit cards, more credit cards.

  • Scott Sheldon

    @ Architects consumers today absolutely need to be financially literate to some degree. As a mortgage loan officer, I find it amazing that the amount of people I meet with on a daily basis do not know enough about home loans let alone all of the government programs available to consumers today to help them make the smartest choice when securing a mortgage loan. The good faith estimate disclosures, the disclosures in reports about the importance of securing a home inspection. The list goes on and on. Being somewhat financially literate is critical to making sure you’re making the smart choice when it comes to a big financial decision such as buying a house, securing a mortgage or understanding what that credit card bill really means.

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