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Save the date: Join us for a Credit Union Advisory Council meeting in Washington, D.C.

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Join us for a Credit Union Advisory Council meeting with Director Cordray on Wednesday, October 1 from 3:30 p.m. to 5:30 p.m. EDT. During this meeting, we’ll discuss overdrafts and consumer complaints.

Consumer Financial Protection Bureau
1275 First Street, NE
Washington, D.C. 20002

This event requires an RSVP. Send us an email to RSVP. A recording of the meetings will be available at a later date.

You can also check out the meeting agenda. See you there!

Special notice for Corinthian students

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Today, we announced a lawsuit against for-profit college chain Corinthian Colleges, Inc. We allege that the company lured in tens of thousands of students to take out private loans to cover expensive tuition costs by advertising bogus job prospects and career services. Our lawsuit also alleges that Corinthian used illegal debt collection tactics to strong-arm students into paying back those loans while still in school.

Corinthian Colleges, Inc. is one of the largest for-profit college companies in the United States, operating more than 100 school campuses under the names Everest, Heald, and WyoTech.

Today, we’re also publishing a special notice for current and former Corinthian students to help you navigate your options in this time of uncertainty, including information on loan discharge options.

If you experience difficulty with your student loan you can submit a complaint online or by calling (855) 411-2372. You can also find more information about options for repaying your student loan on our website.

Protecting servicemembers from predatory auto loans: Harry and Ari’s story

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Protecting consumers from predatory financial products and services is part of our mission and something we take very seriously. We received a Tell Your Story from the father of a servicemember that led to us opening an investigation into an auto loan program. The program, which targeted servicemembers, was found to have deceptive marketing and lending practices. The investigation led to an enforcement action against auto lenders requiring them to refund approximately $6.5 million to over 50,000 servicemembers. Ari, a servicemember, and his father Harry, shared their story with us, and here’s what they had to say:

“It’s very important to speak up because there are people within the government that are there to help us get through challenging financial situations,” Harry said. “It’s very important for any citizen to speak up and just tell your story.” Ari mentioned that: “The fact that the CFPB took action in the name of servicemembers across the entire country… really shows us that someone’s in our corner.”

We were glad to be there for Harry and Ari – they shared their story with us and got the help they needed. To learn more about their story, share your own, or find resources for servicemembers check out consumerfinance.gov/yourstory.

El administrador de negociación del National City Bank pronto se pondrá en contacto con los prestatarios elegibles

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El año pasado, presentamos, junto con el Departamento de Justicia, una queja contra el National City Bank (National City) por discriminación en los precios de los préstamos hipotecarios. La queja alegaba que el National City había cobrado a los prestatarios afroamericanos e hispanos precios más altos por sus préstamos hipotecarios que a los prestatarios blancos con capacidad crediticia similar entre 2002 y 2008. Un tribunal federal ordenó al PNC Bank, que compró al National City en 2009, proporcionar $35 millones en alivio a los prestatarios minoritarios que pagaron en exceso.

El Administrador del Mandato Consentido del National City localizará y enviará cheques a los prestatarios minoritarios que recibieron cargos en exceso. Durante las próximas dos semanas, el Administrador enviará paquetes de información a todos los prestatarios elegibles invitándoles a participar en el arreglo legal. Si usted fue sometido a cargos excesivos y es elegible, usted recibirá un paquete informativo diciéndole específicamente qué cantidad de dinero recibirá por mínimo. La cantidad real de su pago puede ser mayor, según el número de prestatarios que aceptan participar en el arreglo legal.

Envíe su formulario

Los paquetes enviados incluirán un formulario que usted debe firmar si desea recibir su pago. Puede devolver este formulario de participación por correo con franqueo prepago, por correo electrónico o por fax. Simplemente siga las instrucciones del formulario. No olvide enviar su formulario a más tardar el 21 de octubre de 2014. Sólo los consumidores elegibles que devuelven sus formularios a más tardar el 21 de octubre de 2014 recibirán pagos.

Si usted no recibe un paquete informativo por correo antes del 30 de septiembre, y cree que debería recibir un pago, llame al Administrador del Mandato de Consentido de National City al (866) 523-6751 para preguntar sobre su elegibilidad. También puede llenar un formulario de elegibilidad para reclamación y enviarlo por correo, correo electrónico o fax.

La participación en el arreglo legal es gratuita

Manténgase en alerta de estafadores alegando que le ayudarán por una comisión o pidiendo información personal con el fin de obtener su cheque. Cuando un gran número de consumidores recibe dinero de un arreglo legal es cuando a veces aparecen los estafadores. El estafador puede tratar de cobrarle una cuota o de robar su información personal. Si bien usted está en libertad de hablar con un abogado, no necesita contratar a un abogado ni pagarle a nadie para poder participar en este arreglo legal.

Como parte de este arreglo legal, el Administrador del Mandato Consentido del National City, la Oficina para la Protección Financiera del Consumidor, el Departamento de Justicia o su oficina del Fiscal de EE. UU. local podrían ponerse en contacto con usted. Cualquier otro intento de contacto que afirme estar relacionado con este arreglo legal debe ser tratado como una estafa. Por favor, informe de inmediato cualquier estafa al Administrador del Mandato Consentido del National City llamando al (866) 523-6751 o por correo electrónico al: info@NationalCityConsentOrder.com.

¿Tiene más preguntas?

Si tiene preguntas, consulte el sitio web del Administrador del Mandato Consentido del National City o llame al (866) 523-6751.

Obtenga más información sobre cómo puede protegerse de la discriminación crediticia.

National City Bank settlement administrator will contact eligible borrowers soon

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Last year, together with the Department of Justice, we filed a complaint against National City Bank (National City) for discriminating in mortgage loan pricing. The complaint alleged that National City charged African-American and Hispanic borrowers higher prices on their mortgage loans than similarly-situated white borrowers between 2002 and 2008. The parties agreed on a settlement, and a federal court has ordered PNC Bank, which purchased National City in 2009, to provide $35 million in relief to minority borrowers who overpaid.

The National City Consent Order Administrator will locate and send checks to minority borrowers who were overcharged. Over the next two weeks, the Administrator will mail packages to all eligible borrowers asking them to participate in the settlement. If you were overcharged and are eligible, you will receive a package that will tell you the specific minimum amount of money you will receive. Your actual payment amount may be greater, depending on how many borrowers participate in the settlement.

Submit your form by mail, e-mail or fax

The packages being sent will include a form that you must sign if you want to receive your payment. You can return this participation form by postage pre-paid mail, e-mail, or fax. Just follow the instructions on the form. Be sure to submit your form by October 21, 2014. Only those eligible consumers who return their form by October 21, 2014 will receive their payment.

If you don’t receive a package in the mail by September 30 but you think you should receive a payment, you can call the National City Consent Order Administrator at (866) 523-6751 to ask about your eligibility. You can also fill out a claim eligibility form and submit it by mail, email or fax.

Participating in the settlement is free

Watch out for scammers claiming that they will help you for a fee or asking for your personal information in order to get your check. When large numbers of consumers receive settlement money, scammers sometimes pop up. The scammer may charge you a fee or try to steal your personal information. While you are of course free to speak with an attorney, you do not need to hire a lawyer or pay anyone a fee in order to participate in this settlement.

As part of this settlement, the National City Consent Order Administrator, the Consumer Financial Protection Bureau, the Department of Justice or your local U.S. Attorney’s office may contact you. You should treat any other contact claiming to be related to this settlement as a scam. Please immediately report any scam to the National City Consent Order Administrator at (866) 523-6751 or info@NationalCityConsentOrder.com.

Still have questions?

If you have any questions, check out the National City Consent Order Administrator website or call (866) 523-6751.

Learn more about how you can protect yourself from credit discrimination.

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