My mortgage servicer refuses to accept my payment. What can I do?
First, be sure you’ve followed your mortgage servicer’s instructions for how to submit your mortgage payment. Next, call or write a letter to your servicer requesting an explanation. Learn more about how to request information from your servicer. It’s ...
Make sure you have your own homeowner’s insurance and send proof to your mortgage servicer. None If you don’t have homeowner’s insurance, or don’t have enough homeowner’s insurance, or your homeowner’s insurance has lapsed, here are steps you can ...
Send a notice of error to your servicer and contact your tax authority and insurance carrier as soon as possible. None If your mortgage servicer did not pay your taxes, you should send a copy of the bill along with ...
Why did my monthly mortgage payment go up or change?
Several things can cause your mortgage payment to change. Check your mortgage statement or contact your servicer and ask them to explain. None There are several reasons why your monthly mortgage payment may have changed. Some examples include: You ...
If you have a problem with your mortgage, you can submit a complaint to the CFPB. Learn more about the best way to request information from or dispute an error with your mortgage servicer and how your servicer is required ...
If you have a closed-end mortgage, your mortgage servicer is required to follow certain rules. With a closed-end mortgage (in which you receive the entire loan amount upfront and cannot redraw after that), your mortgage servicer is required to follow ...
What is a Qualified Written Request (QWR)?
A Qualified Written Request, or QWR, is written correspondence that you or someone acting on your behalf can send to your mortgage servicer. Instead of a QWR, you can also send your servicer a Notice of Error or a Request ...
