My mortgage servicer refuses to accept my payment. What can I do?
First, be sure you’ve followed your mortgage servicer’s instructions for how to submit your mortgage payment. Next, call or write a letter to your servicer requesting an explanation. Learn more about how to request information from your servicer. It’s ...
Make sure you have your own homeowner’s insurance and send proof to your mortgage servicer. If you don’t have homeowner’s insurance, or don’t have enough homeowner’s insurance, or your homeowner’s insurance has lapsed, here are steps you can take: ...
Contact your servicer immediately and send them a notice of error. You should also contact your tax authority as soon as possible. If your mortgage servicer did not pay your property taxes and you have an escrow account for taxes, ...
Why did my monthly mortgage payment go up or change?
Several things can cause your mortgage payment to change. Check your mortgage statement for the itemized charges. If you still have questions, contact your servicer. Use this checklist to see what steps you can take to make sure your mortgage ...
If you have a problem with your mortgage, you can submit a complaint to the CFPB. Learn more about the best way to request information from or dispute an error with your mortgage servicer and how your servicer is required ...
If you have a closed-end mortgage, your mortgage servicer is required to follow certain rules if you send one of these documents, however these rules are not relevant if you have a home equity line of credit. With a closed-end ...
What is a Qualified Written Request (QWR)?
A Qualified Written Request, or QWR, is written correspondence that you or someone acting on your behalf can send to your mortgage servicer. Instead of a QWR, you can also send your servicer a Notice of Error or a Request ...
