How do I notify the remittance transfer provider about a mistake with my money transfer?
If you think there was a mistake with your remittance transfer, contact the provider right away. It may also be helpful to follow up with a written error notice. The sooner you notify your provider, the sooner your issue can ...
I sent money to someone in a foreign country, but the amount received was less than what I sent. What can I do?
When you send a remittance transfer, fees or taxes may be charged or deducted from the total amount sent. Check with your provider regarding any fees they may charge. Federal law gives you the right to dispute errors. In an ...
I sent money to someone and they couldn't get the money because the information didn't match what I provided. What can I do?
If you believe you gave incorrect information and the recipient is not able to receive their funds, contact the provider immediately and ask if you can make corrections. When you send money to someone else, the company you use may ...
Can I cancel an international money transfer?
You may be able to cancel an international money transfer, but it depends on the circumstances. If you would like to cancel a transfer, review your contract and receipt, and contact the company immediately. If you sent money internationally, you ...
If I want to use my bank or credit union to send money to someone in another country, do I have any federal protection?
When transferring money to another country, federal protections may apply depending on whether your bank or credit union qualifies as a remittance transfer provider, and whether your transfer qualifies as a remittance transfer under federal law. Under ...
Can I use the Automated Clearing House (ACH) network to transfer funds abroad?
Yes. The Automated Clearing House network , also called ACH, may be used to transfer funds to individuals or businesses in the United States or abroad. In general, ACH transfers that are made by consumers from the United States to ...
What is a wire transfer?
A wire transfer is a common way to electronically move money from one bank account to another. They can be domestic (between two U.S. accounts) or between a U.S. and an international account. A domestic wire transfer is a way ...
What is a remittance transfer and what are my rights?
Federal law defines “remittance transfers” as electronic transfers of more than $15, sent by consumers in the United States to people or companies in foreign countries through a remittance transfer provider. A remittance transfer is a money transfer ...