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We are committed to engaging with the public and members of the media regularly with accurate and up-to-date information on our work. Below are materials produced by our Office of Communications.

You can also view documents that provide guidance to industry and the public.

For press inquiries, please email us at press@consumerfinance.gov. Be sure to include your name, contact information, your publication, and your deadline.

CFPB Takes Steps to Improve Checking Account Access

CFPB Concerned that Screening Inaccuracies and Lack of Account Options are Keeping Consumers Out of the Banking System WASHINGTON, D.C. — Today the Consumer Financial Protection Bureau (CFPB) is taking steps to improve checking account access amidst Bureau concerns that consumers are being sidelined by the lack of account options and by inaccurate information used […]


CFPB and DOJ Reach Resolution With Toyota Motor Credit To Address Loan Pricing Policies With Discriminatory Effects

Minority Borrowers Who Paid Higher Rates for Auto Loans Will Receive Up to $21.9 Million WASHINGTON, D.C. – Today the Consumer Financial Protection Bureau (CFPB) and Department of Justice (DOJ) resolved an action with Toyota Motor Credit Corporation, under which Toyota Motor Credit will change its pricing and compensation system to substantially reduce dealer discretion […]


CFPB Monthly Complaint Snapshot Examines Debt Settlement, Check Cashing, and Other Financial Service Complaints

Report Includes Look at Consumer Complaints from New York State and the New York City Metro Area WASHINGTON, D.C. – Today, the Consumer Financial Protection Bureau (CFPB) released its latest monthly consumer complaint snapshot, highlighting consumer complaints about financial services such as debt settlement, check cashing, money orders, and credit repair. The report shows that […]


CFPB Takes Action Against Herbies Auto Sales for Unlawful Lending Practices

Subprime “Buy Here Pay Here” Dealer Hid Finance Charges, Deceived Consumers WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) today took action against Herbies Auto Sales, a buy-here pay-here used car dealer, for abusive financing schemes, hiding auto finance charges and misleading consumers. Herbies will pay $700,000 in restitution to harmed consumers, with a […]


CFPB Releases Guide to Help Consumers Navigate Pension Payouts

Guide Highlights Trade-Offs Between Lump-Sum and Lifetime Monthly Payout Options WASHINGTON, D.C. – Today the Consumer Financial Protection Bureau (CFPB) is releasing a guide to help consumers navigate their pension payout options and make the right decision about their retirement income. The guide gives near-retirees the information they need to understand the trade-offs of taking […]


David Silberman Named Acting Deputy Director of the CFPB

Washington, D.C. – The Consumer Financial Protection Bureau (CFPB) today announced that David Silberman will serve as Acting Deputy Director beginning next week, replacing Meredith Fuchs. Silberman currently serves as Associate Director for Research, Markets, and Regulations, a position he has held since 2011 and will retain in the interim. Silberman will serve as Acting […]

CFPB Seeks Public Input on Mortgage Lending Information Resubmission Guidelines

WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) today announced it is seeking public feedback on the resubmission of mortgage lending data reported under the Home Mortgage Disclosure Act (HMDA). In October 2015 the Bureau finalized a rule updating the reporting requirements of the HMDA regulation, to improve information reported about the residential mortgage […]


CFPB Takes Action to Stop Illegal Debt Collection Lawsuit Mill

Order Would Bar Georgia Law Firm from Churning Out Illegal Collections Lawsuits and Require $3.1 Million Penalty WASHINGTON, D.C. — Today, the Consumer Financial Protection Bureau (CFPB) filed a proposed consent order in federal court that would resolve a lawsuit against Frederick J. Hanna & Associates, a Georgia-based law firm, and its three principal partners, […]


CFPB Monthly Complaint Snapshot Examines Money Transfer Complaints

Report Also Includes In-Depth Look at Consumer Complaints from Georgia WASHINGTON, D.C. – Today, the Consumer Financial Protection Bureau (CFPB) released its latest monthly consumer complaint snapshot, highlighting consumer complaints about money transfers. The report shows that consumers’ complaints about money transfers center around trouble safely and efficiently sending money, and complaints about being victims […]


CFPB Announces Two Annual Threshold Adjustments

HMDA Asset-Size Exemption Threshold Unchanged at $44 Million; Higher-Priced Mortgage Loan Escrow Account Exemption Threshold Declines to $2.052 Billion WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) today issued two final rules regarding annual threshold adjustments under the implementing regulations for the Home Mortgage Disclosure Act and the Truth in Lending Act. Home Mortgage […]


CFPB Takes Action Against Lead Aggregators for Online Trafficking of Personal Information

T3Leads and Lead Publisher Exposed Consumers to Harassment and Deceit WASHINGTON, D.C. — The Consumer Financial Protection Bureau (CFPB) today took separate actions against a company and an individual that resold sensitive personal data to lenders and debt collectors, allegedly exposing millions of consumers to harassment and deceit. In a complaint filed in federal court, […]

CFPB Orders CarHop to Pay $6.4 Million Penalty for Jeopardizing Consumers’ Credit

One of Nation’s Biggest “Buy-Here, Pay-Here” Auto Dealers Provided Inaccurate Credit Information WASHINGTON, D.C. — Today the Consumer Financial Protection Bureau (CFPB) is taking action against CarHop, one of the country’s biggest “buy-here, pay-here” auto dealers, and its affiliated financing company, Universal Acceptance Corporation, for providing damaging, inaccurate consumer information to credit reporting companies. CarHop […]


CFPB Announces New General Counsel

WASHINGTON, D.C. – The Consumer Financial Protection Bureau (CFPB) today announced that Mary McLeod will join the Bureau as General Counsel, upon the departure of current General Counsel and Acting Deputy Director Meredith Fuchs in early 2016. “I am very pleased to welcome Mary to the Consumer Bureau, as she brings a wealth of experience […]