Reports

The FY 2024 Annual Performance Report summarizes the Consumer Financial Protection Bureau’s (CFPB’s) progress in implementing the strategies and achieving the goals and objectives developed under former Director Rohit Chopra, as described in the CFPB’s Strategic Plan for FY 2022-2026, for the period of October 1, 2023 - September 30, 2024.

The 2025 annual report of the Private Education Loan Ombudsman analyzes student loan complaints and issues particularly with respect to timely responses, fraud, scams, information asymmetry, and consumer education.

The CFPB's twelfth annual Plain Writing Act Compliance Report is presented to fulfill the Bureau’s statutory responsibilities pursuant to the Plain Writing Act of 2010.

Pursuant to Section 611(e)(5) of the Fair Credit Reporting Act (FCRA), this report summarizes information gathered by the Consumer Financial Protection Bureau (CFPB) regarding certain consumer complaints transmitted by the CFPB to Equifax, Experian, and TransUnion.

2025 Bureau of Consumer Financial Protection (CFPB) report on college credit card agreements.

Every two years, the CFPB reports on the state of the consumer credit card market. Our report for 2025 covers the use, cost, and availability of credit cards.

The 2024 Financial Literacy Annual Report describes the CFPB’s financial literacy activities and strategy to improve the financial literacy of consumers. This year’s report includes information about the need for youth financial education and how the CFPB supports those programs.

Fall 2024 Semi-Annual Report of the Consumer Financial Protection Bureau.

The FY2024 OMWI annual report to Congress provides an overview of the total amounts paid to contractors and the successes achieved and challenges faced by the CFPB in contracting with and hiring qualified minorities and women from October 1, 2023 through September 30, 2024. The report is divided into two sections that summarize CFPB's FY 2024 activities relating to business activities and equal employment opportunity, respectively.

This report describes our fair lending activities in enforcement, guidance and rulemaking, interagency coordination, and outreach and activities for calendar year 2024.

The CFPB examines market trends and key metrics in the BNPL market for 2022 and 2023 using data provided by six large BNPL companies.

The CFPB's annual report to Congress summarizes its activities, and those of the Federal Trade Commission (FTC), in administering the Fair Debt Collection Practices Act (FDCPA) in 2024.

The CFPB is committed to the principles of Gold Standard Science and to fulfilling these principles by developing a policy to ensure that the CFPB adheres to these directives.

The FY 2024 No FEAR Act annual report for the Consumer Financial Protection Bureau (CFPB). Formal EEO complaint activity for the CFPB.

We estimate the share of the U.S. adult population who are credit invisible in 2020 to be 2.7 percent. Additionally, we revise the 2010 share from 11.0 to 5.8 percent because of data corrections.

The FY 2024 Equal Employment Opportunity status report known as Management Directive 715 (MD-715) for the Consumer Financial Protection Bureau (CFPB).

This Congressionally mandated annual report analyzes complaints submitted by consumers to the Consumer Financial Protection Bureau in 2024.

On January 3, 2019, the Good Accounting Obligation in Government Act (GAO-IG Act) was enacted as Public Law number 115-414. The GAO-IG Act requires agencies to annually submit a report to Congress on the status of open public audit recommendations.

In this report, the CFPB analyzed loan-level information from six lenders and found that servicemembers experience increased financial risks at many points in auto lending compared to non-servicemembers.

This list includes the three nationwide credit reporting companies as well as other consumer reporting companies that focus on certain market areas and consumer segments.

Report provides detailed information on new rental housing payment data with comparisons to external sources.

Report provides insights on rental housing payment delinquencies using new payment data.

In this report, we investigate the extent to which borrowers of cash-out refinance mortgages pay down non-mortgage debts with extracted equity using an event study around the refinance event.

Report on trends in repossessions in the auto finance industry using data from the auto finance data pilot.

The Consumer Financial Protection Bureau (CFPB) administered its 2024 Annual Employee Survey (AES) and is posting the survey results as instructed.