Our new report summarizes complaints from private student loan borrowers about difficulties faced when working with a lender or servicer to avoid default. We also have steps you can take to get valuable information on repayment options to reduce your monthly payment or to temporarily postpone making payments. Learn more about the report and steps you can take.
Last year, the CFPB launched an initiative to enlist the support of public service employers to help their employees tackle their student debt. We also published a report, which estimated that approximately one-fourth of the labor force is working in a public service profession and potentially eligible for existing benefits to help them manage their […]
We called on financial institutions to publicly disclose agreements with institutions of higher education to market financial products to students and decided to take a look at the financial institution partners of a group of some of the largest universities in America to see if they’ve disclosed agreements on their websites. Very few of them did. We’re also sending alerts to schools to make sure they know that their bank partner has not yet committed to transparency when it comes to student financial products.
When you’re told that your college will be shutting down, there can be a lot of uncertainty about what comes next. Here are some options to help you navigate the situation. Read more to see what your options are if your school is shut down.
My name is Rohit Chopra, and I serve as an Assistant Director at the Consumer Financial Protection Bureau (Bureau), where I lead an office that focuses on issues facing students and young Americans. In 2011, I was also designated by the Secretary of the Treasury as the Student Loan Ombudsman within the Consumer Financial Protection Bureau, a new role established by Congress in the Dodd-Frank Wall Street Reform and Consumer Protection Act.
Today, we released a report that describes complaints we received related to the private student loan industry’s practice of placing borrowers in default even when their loans are current and in good standing. Take a look at our consumer advisory and sample letters for borrowers and co-signers.