We’re joining the Departments of Veterans Affairs (VA), Defense (DoD), and Education (ED) to better protect servicemembers, veterans, and their family members who are attending college. We’ve signed an agreement to carry out a comprehensive strategy to strengthen our enforcement and compliance work. This new agreement is part of a larger effort to prevent abusive […]
We announced an enforcement action against Colfax Capital Corporation and its subsidiary Culver Capital, LLC for engaging in unlawful lending practices that targeted and financially harmed servicemembers. Although the name might be new to some, this is actually the last gasp of a chameleon-like company with a long and deplorable record of preying on servicemembers.
WASHINGTON, D.C. – Today, the U.S. Department of Justice announced an enforcement action against Sallie Mae (also known as Sallie Mae Bank and Navient Solutions), the largest servicer of federal and private student loans, which was found to be systematically violating the legal rights of U.S. servicemembers. The Federal Deposit Insurance Corporation (FDIC) also reached […]
We’re hosting an online forum on veteran consumer issues on Friday, May 9 at 2 p.m. EDT. Whether you’re a veteran or if you work with veterans or military retirees, you can join us online and watch the event. Register to join us and watch the event live.
14,100. Sounds like a random number, doesn’t it? But to us, 14,100 represents the number of servicemembers, veterans and their family members whose stories have come to us through their consumer complaints. I emphasize the word “stories” because each complaint is much more than a case number. Behind those case numbers are servicemembers with questions […]
In April 2012, at Fort Stewart, GA, I was privileged to watch President Obama sign Executive Order 13607: Establishing Principles of Excellence for Educational Institutions Serving Service members, Veterans, Spouses and other Family Members. The Order directed the Departments of Veterans Affairs and Defense, in consultation with other government agencies, to create a system that […]