Category: Policy & Compliance

The CFPB wants you to blow the whistle on lawbreakers

Do you have information about a company that you think has violated federal consumer financial laws? Are you a current or former employee of such a company, an industry insider who knows about such a company, or even a competitor being unfairly undercut by such a company? If so, the CFPB wants to hear from you. Tipsters and whistleblowers are encouraged to send information about what they know to whistleblower@cfpb.gov.

Current employees providing information about their own employers – known as “whistleblowers” – may be protected from being fired or from other employer retaliation for providing us information. To learn more about whistleblower protections, visit the Department of Labor’s Whistleblower Protection Program website .

Providing your name and contact information will make it easier for the CFPB to investigate the information you provide and may help us stop illegal conduct. Still, we understand that it may be frightening to come forward with information about possible legal violations, especially if it is about your own employer. To the extent consistent with law enforcement needs, the Bureau will not disclose your identifying information and will maintain your confidentiality as permitted by federal laws. If you feel you can only provide information to us anonymously, you can call our toll-free number at (855) 695-7974 and follow the instructions to speak to a CFPB employee.

Whistleblower information and law enforcement tips submitted to whistleblower@cfpb.gov are different from consumer complaints. The CFPB’s consumer complaint process is available for individuals who have personally encountered problems with financial services or products. You can use this website, consumerfinance.gov, to submit a complaint about your credit card, mortgage, or other consumer financial product.

Due to technical issues, the commenting feature of our blog is temporarily unavailable. We’re working to bring this functionality back, and look forward to hearing your feedback and comments about the CFPB’s work soon.