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On July 17, 2023, Rohit Chopra, Director of the United States Consumer Financial Protection Bureau, and Didier Reynders, Commissioner for Justice and Consumer Protection of the European Commission, announced the start of an informal dialogue between the European Commission and the CFPB on a range of critical consumer financial protection issues.

CFPB Director Rohit Chopra provided a statement on the Banking in Video Games and Virtual Worlds report.

The CFPB issued a report examining the growth of digital commerce in online video games and virtual worlds.

Today, a number of federal and state agencies released agency-specific action statements on tech capacity.

The CFPB is working to be a leader when it comes to building agency capabilities to address transformative technologies.

Over roughly a decade, digital payments, mostly conducted through mobile devices, rapidly became ubiquitous in China.

New Jersey has made great progress on a range of crucial consumer protection issues, from last year’s legislation providing important protections against predatory lending by for-profit schools to building momentum on basic debt collection standards to fighting off efforts to allow problematic earned wage access products.

Today, Rohit Chopra, Director of the United States Consumer Financial Protection Bureau, and Didier Reynders, Commissioner for Justice and Consumer Protection of the European Commission, announced the start of an informal dialogue between the CFPB and the European Commission on a range of critical financial consumer protection issues.

The Consumer Financial Protection Bureau (CFPB) today released a new issue spotlight on the expansive adoption and use of chatbots by financial institutions.

CFPB publica nuevo reporte destacando la exhaustiva expansión del uso de chatbots por las instituciones financieras.

Seth Frotman delivered remarks at the Innovative Payments Conference on May 9, 2023.

Director Chopra provided remarks on an interagency press conference to announce the Joint Statement on Enforcement Efforts Against Discrimination and Bias in Automated Systems.

Four federal agencies jointly pledged today to uphold America’s commitment to the core principles of fairness, equality, and justice as emerging automated systems, including those sometimes marketed as “artificial intelligence” or “AI,” have become increasingly common in our daily lives.

Today, the Consumer Financial Protection Bureau (CFPB) issued a policy statement that explains the legal prohibition on abusive conduct in consumer financial markets and summarizes over a decade of precedent.

CFPB emite declaración de políticas que explica la prohibición sobre el uso de conductas abusivas y resume más de una década de casos precedentes.

The Consumer Financial Protection Bureau (CFPB) has launched an inquiry into companies that track and collect information on people’s personal lives.

La CFPB ha lanzado una averiguación sobre las compañías que siguen y recolectan información personal de la gente.

Today, the Consumer Financial Protection Bureau (CFPB) issued an advisory opinion to protect Americans from double dealing on digital mortgage comparison-shopping platforms. Companies operating these digital platforms appear to shoppers as if they provide objective lender comparisons, but may illegally refer people to only those lenders paying referral fees.

“Pig butchering” and other scams lead list of crypto-asset complaints.

Proposals under consideration would fuel market competition and strengthen consumer data rights.

Business model relies on data collection, and loans serve as close substitute for credit cards.

Director Chopra delivered prepared remarks on a press call discussing the release of a report on market trends and consumer impacts from Buy Now, Pay Later loans.

The Consumer Financial Protection Bureau (CFPB) confirmed in a circular published today that financial companies may violate federal consumer financial protection law when they fail to safeguard consumer data. The circular provides guidance to consumer protection enforcers, including examples of when firms can be held liable for lax data security protocols.

Today, the Consumer Financial Protection Bureau (CFPB) issued an interpretive rule laying out when digital marketing providers for financial firms must comply with federal consumer financial protection law.

Today, the Consumer Financial Protection Bureau (CFPB) confirmed that federal anti-discrimination law requires companies to explain to applicants the specific reasons for denying an application for credit or taking other adverse actions, even if the creditor is relying on credit models using complex algorithms.