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Data, research, and reports
Published

New report explores the relationship between Financial Well-Being and the contents of and engagement with credit reports

A joint study with Credit Karma explores the relationship between subjective Financial Well-Being (FWB) and objective credit characteristics and engagement with financial education tools. The report identifies credit report and engagement variables that are significantly related to a consumer’s FWB score, including credit score, credit limit, credit utilization, and the use of a credit simulator tool.
Data, research, and reports
Published

New report explores the extent of revolving in the U.S. credit card market

The analysis shows that about two thirds of actively used credit card accounts carry a revolving balance. Once consumers begin to revolve, they do so continuously for about 10 months on average, with approximately 15 percent revolving continuously for two years or more. The longer a balance is revolved, the higher the chances that the consumer will continue to revolve a balance.
Data, research, and reports
Published

New report explores when consumers apply for credit cards as their credit scores change

The ability of consumers to access various types of credit can be affected by their credit scores, as many lenders require a minimum credit score before credit will be extended. This report finds that consumers with lower credit scores are more likely to apply for credit around peaks and troughs in their scores.
Data, research, and reports
Published

Understanding Consumer Experiences: Insights from CFPB’s 2016 Consumer Response Annual Report

We recently published our Consumer Response Annual Report, which provides an overview of the complaints we received in 2016.