You have the right to have your financial complaint heard

Have an issue with your mortgage, credit card, or other financial product? Submit a complaint and we’ll work to get you a response from the company.

We’re here to help when you’re having a problem with a financial product or service

We are the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly.

If you are having an issue with your mortgage, credit card, student loan, or other financial product or service, you can submit a complaint to the CFPB. We’ll work to get you a response from the company.

Get started

We can help you along your journey


We have hundreds of answers to frequently-asked financial questions about student loans, credit cards, mortgages, credit scores, credit reporting, getting out of debt, and more.

Buying a home

Ever wondered what “APR” means or what Owner’s Title Insurance really covers? We have answers to common questions about mortgages.

Paying for college

Whether you’re attending college soon, are a current student, or already have student loans, our tools and resources can help you make the best decisions for you.

Getting an auto loan

Whether you’re a first-time borrower or a pro, we can help you save money, avoid common pitfalls, and understand the total cost of your auto loan.

Claiming retirement benefits

Did you know that the age at which you claim Social Security affects your lifetime income? We’ll help you think through this decision.