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Complaints received from servicemembers, veterans, and their families 2011-2014

This is our third report detailing the data and trends surrounding complaints from servicemembers, veterans, and their families. In this report, you’ll find the numbers behind the complaints we’ve received, as well as information on our outreach efforts, and details on recent enforcement actions affecting the military community. This year’s report also includes a section that highlights the account access problems the military often faces, and the problems that can result.

Full report

Full snapshot of the complaints received from servicemembers, veterans, and their families