CFPB v. SMART Payment Plan, LLC
On November 2, 2020, the Bureau entered a Consent Order against SMART Payment Plan, LLC.
The CFPB alleged that the defendants, who offered a “payment accelerator” program to consumers for auto loans falsely claimed its individualized benefits would save consumer’s money. The CFPB alleged that this conduct violated the Consumer Financial Protection Act (“CFPA”).
In March 2022, the CFPB began mailing checks to eligible consumers who enrolled in a program to accelerate their loan payments through SMART Payment Plan, LLC. The CFPB has contracted with RUST Consulting to administer payments for this case and to answer questions from consumers.
For questions related to this case, please:
- Call: 1-833-630-1408 (Toll-Free)
- Email: firstname.lastname@example.org
- Write: CFPB v. SMART Payment Plan, LLC, Third Party Administrator – 7476, PO Box 2561, Faribault, MN 55021-9561
March 2022 – Ongoing: Distribution