When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.
The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .
On September 7, 2021, the Bureau issued a consent order against Better Future Forward, Inc.; Better Future Forward Manager, LLC; Better Future Forward Opportunity ISA Fund (CP1), LLC; and Better Future Forward Opportunity ISA Fund (CH1), LLC (collectively, “BFF”), which are companies that provide students with income-share agreements (ISAs) to finance postsecondary education.
On December 22, 2020, the Bureau issued a consent order against Discover Bank, The Student Loan Corporation, and Discover Products, Inc. (collectively, Discover). Discover Bank, headquartered in Greenwood, Delaware, is an insured depository institution that provides and services private student loans.
The Consumer Financial Protection Bureau (Bureau) today announced a settlement with Conduent Education Services, LLC (CES).
The Consumer Financial
Protection Bureau (CFPB) took action against Citibank, N.A. for student loan
servicing failures that harmed borrowers.
On September 18, 2017, the Bureau filed a complaint and proposed consent judgment against several National Collegiate Student Loan Trusts (collectively, the “NCSLTs”).
On September 18, 2017, the Bureau issued a consent order against Transworld Systems (TSI), the debt collector for several National Collegiate Student Loan Trusts.
The Consumer Financial Protection Bureau (CFPB) is suing Navient Corporation and its affiliates, Navient Solutions, Inc. and Pioneer Credit Recovery, Inc., for systematically and illegally failing borrowers at every stage of repayment.
The Consumer Financial Protection Bureau (CFPB) took action against Wells Fargo Bank for illegal private student loan servicing practices that increased costs and unfairly penalized certain student loan borrowers.
CFPB took action against Discover Bank and its affiliates for illegal private student loan servicing practices.
