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Enforcement actions

When we take an enforcement action against an entity or person we believe has violated the law, we will post court documents and other related materials here.

The Bureau may enforce the law by filing an action in federal district court or by initiating an administrative adjudication proceeding. Administrative proceedings are conducted by an Administrative Law Judge, who holds hearings and issues a recommended decision. Proceedings are conducted in accordance with the Rules of Practice for Adjudication Proceedings .

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Triton Management Group, Inc.

The Bureau of Consumer Financial Protection (Bureau) today announced a settlement with Triton Management Group, Inc., a small dollar lender that operates in Alabama, Mississippi, and South Carolina under several names including "Always Money" and "Quik Pawn Shop." 

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National Credit Adjusters, LLC and Bradley Hochstein

Today the Bureau of Consumer Financial Protection (Bureau) announced a settlement with National Credit Adjusters, LLC (NCA), a privately-held company headquartered in Hutchinson, Kansas, and its former CEO and part-owner, Bradley Hochstein.

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Citibank, N.A.

Today the Bureau of Consumer Financial Protection (Bureau) announced a settlement with Citibank, N.A.

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Wells Fargo Bank, N.A.

The Bureau of Consumer Financial Protection (Bureau) announced a settlement with Wells Fargo Bank, N.A. in a coordinated action with the Office of the Comptroller of the Currency (OCC).

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Citibank, N.A.

The Consumer Financial Protection Bureau (CFPB) took action against Citibank, N.A. for student loan servicing failures that harmed borrowers.

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Conduent Business Services, LLC

The Consumer Financial Protection Bureau (CFPB) took action against Xerox Business Services, LLC, now called Conduent Business Services, for software errors that led to incorrect consumer information about more than one million borrowers being sent to credit reporting agencies.

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Think Finance, LLC

On February 5, 2020, the Consumer Financial Protection Bureau (Bureau) filed a proposed stipulated final consent order against Think Finance, LLC and six of its subsidiaries to resolve the Bureau’s lawsuit, which the Bureau filed on November 15, 2017.

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Freedom Debt Relief, LLC and Andrew Housser

The Consumer Financial Protection Bureau (Bureau) today settled its lawsuit against Freedom Debt Relief, LLC, the nation’s largest debt-settlement services provider.

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Tempo Venture, Inc., d/b/a Culpeper Pawnbroker

The Consumer Financial Protection Bureau (CFPB) took action against Tempo Venture, Inc., doing business as Culpeper Pawnbroker, for deceiving consumers about the actual annual costs of its loans.

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Meridian Title Corporation

The Consumer Financial Protection Bureau (CFPB) took action against a real estate settlement services provider for steering consumers to an affiliated business.

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National Collegiate Student Loan Trusts

On September 18, 2017, the Bureau filed a complaint and proposed consent judgment against several National Collegiate Student Loan Trusts (collectively, the “NCSLTs”).

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Transworld Systems, Inc.

On September 18, 2017, the Bureau issued a consent order against Transworld Systems (TSI), the debt collector for several National Collegiate Student Loan Trusts.

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Zero Parallel, LLC

The Consumer Financial Protection Bureau (CFPB) took action against an online lead aggregator for steering consumers toward lenders who offered illegal or unlicensed loans that were void in the consumer’s state.

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American Express Centurion Bank and American Express Bank, FSB

The Consumer Financial Protection Bureau (CFPB) took action against American Express Centurion Bank and American Express Bank, FSB for discriminating against consumers in Puerto Rico, the U.S. Virgin Islands, and other U.S. territories by providing them with credit and charge card terms that were inferior to those available in the 50 U.S. states. American Express also discriminated against certain consumers with Spanish-language preferences. 

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Aequitas Capital Management, Inc., et al.

The Consumer Financial Protection Bureau filed a complaint and proposed settlement against Aequitas Capital Management, Inc. and related entities, for aiding the Corinthian Colleges’ predatory lending scheme. 

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JPMorgan Chase Bank, N.A.

The Consumer Financial Protection Bureau (CFPB) took action against JPMorgan Chase Bank, N.A. for failures related to information it provides for checking account screening reports.

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Fay Servicing, LLC

The Consumer Financial Protection Bureau (CFPB) took action against mortgage servicer Fay Servicing for failing to provide mortgage borrowers with the protections against foreclosure that are required by law.

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Security National Automotive Acceptance Company, LLC

The Consumer Financial Protection Bureau (CFPB) today took action against Security National Automotive Acceptance Company (SNAAC), an auto lender specializing in loans to servicemembers, for violating a Bureau consent order.

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Weltman, Weinberg & Reis Co., L.P.A.

The Consumer Financial Protection Bureau (CFPB) filed a lawsuit in a federal district court against the debt collection law firm Weltman, Weinberg & Reis for falsely representing in millions of collection letters sent to consumers that attorneys were involved in collecting the debt.

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