{"took":615,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":3125,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"3381722","_score":14.890375,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Experian has put an illegal and fraudulent security freeze statement on my credit file. I have notified them in writing with copies of my ID and it was sent via certified mail and they refuse to remove it. They are in essence holding my credit file hostage. They are trying to make things difficult and are violating federal law. They are also refusing to report a valid AU tradeline on my credit report. Their intentions seem to be to hold my credit score down to intentionally cause me to be denied credit or to pay higher interest rates. This is the 3rd time I have asked them to remove the security alert statement and they are refusing to do so. Their illegal schemes need to be investigated. I have attached my DL, Social security card and my XXXX XXXX bill for verication if ID. I am demanding that the security alert and statement be removed immediately.","date_sent_to_company":"2019-09-21T14:38:33.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"80920","tags":null,"has_narrative":true,"complaint_id":"3381722","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2019-09-21T14:20:15.000Z","state":"CO","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Experian has put an illegal and fraudulent security freeze statement on my credit file. I have notified them in writing with copies of my ID and it was sent via certified mail and they refuse to remove it. They are in essence holding my credit file hostage. They are trying to make things difficult and are violating federal law. They are also refusing to report a valid AU tradeline on my credit report."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Problem with a credit reporting company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[14.890375,"3381722"]},{"_index":"complaint-public-v1","_id":"3107885","_score":14.232711,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Equifax after a security breach sent me a letter indicating that several files I had uploaded to them which included my social security number and all personal info were in the hands of unknown sources. Since then Equifax refuses to update my file, they refuse to remove items I have disputed. They refuse to add correct accounts that I have now or communicate with XXXX for my information. I have been denied jobs and insurance and credit because they refuse to comply and accurately update my information. Also, so many inquiries are on my report that I did not authorize","date_sent_to_company":"2018-12-22T17:21:29.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"36605","tags":"Servicemember","has_narrative":true,"complaint_id":"3107885","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2018-12-22T17:06:39.000Z","state":"AL","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Equifax after a security breach sent me a letter indicating that several files I had uploaded to them which included my social security number and all personal info were in the hands of unknown sources. Since then Equifax refuses to update my file, they refuse to remove items I have disputed. They refuse to add correct accounts that I have now or communicate with XXXX for my information."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[14.232711,"3107885"]},{"_index":"complaint-public-v1","_id":"6320202","_score":14.0139675,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I'm an XXXXXXXX XXXX XXXX. Experian credit reporting company is deliberately putting false social security numbers on my credit report that is causing great harm for me to get a new home! On XX/XX/XXXX, I reported a fraudulent social security number on my credit file to Experian! This is like the XXXX time sunce XXXX! CSR with Experian stated the fraudulent social security number was on my account since XXXX! I just was made aware of this fraud social security number when it appeared on my Experian app in XXXX. \n\nTheir employee discriminated against me by leaving the fraudulent social security number on my credit report and removing my real social number! They did this deliberately because I am XXXX XXXX. I made repeated calls for this to be fix and each and every time Experian left the fraudulent social security number on my credit file! And refused to remove it! \n\nI requested Experian to remove my full middle name from my file because I do not like the name! I requested they use only my middle initial! They have refused to correct this! I do not want Lenders or creditors to know my full middle name. \n\nThis discrimination has been ongoing with Experian! Their discrimination and racism towards me has caused me great financial harm! Now with this fraudulent social security number they placed on my credit report us causing me to become homeless! I am un the process of moving and the fraud on my credit file is the cause of this! I spoke to Experian since XX/XX/XXXX to remove the fraud social security number! Instead the left the fraud social security number and removed my actual and valid social security number! This was done deliberately because I am an XXXXXXXX XXXX XXXX! Please help me be compensated for this ongoing discrimination by Experian.","date_sent_to_company":"2022-12-15T02:35:57.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"30253","tags":null,"has_narrative":true,"complaint_id":"6320202","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2022-12-15T02:08:41.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["Their employee discriminated against me by leaving the fraudulent social security number on my credit report and removing my real social number! They did this deliberately because I am XXXX XXXX. I made repeated calls for this to be fix and each and every time Experian left the fraudulent social security number on my credit file! And refused to remove it! \n\nI requested Experian to remove my full middle name from my file because I do not like the name!"],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[14.0139675,"6320202"]},{"_index":"complaint-public-v1","_id":"3306220","_score":13.954485,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"0n XX/XX/2019, I WAS ON THE PHONE WITH EQUIFAX EMPLOYEE \" XXXX '' ATTEMPTING TO REMOVE PERMANENTLY A SECURITY FREEZE I HAD PUT ON SOME TIME AGO.I PROVIDED THE PIN, ANSWERED THE SECURITY QUESTIONS CORRECTLY, YET AT THE END OF THE CALL THE XXXX PERSON WHO COULD NOT SPEAK XXXX PROPERLY OR CLEARLY REFUSED TO REMOVE THE SECURITY FREEZE THEREBY HAMPERING MY ABILITY TO OBTAIN CREDIT.XXXX SAID TO SEND IN MY SOCIAL SECURITY CARD AND OTHER ID. \nI EXPLAINED THAT ALL OF THESE ITEMS WERE ALL ON FILE WITH EQUIFAX FRAUD DEPT.AND ALL ARE LOCATEABLE IN THEIR COMPUTER SYSTEMS. \nSHE REFUSED AND AS OF NOW HAS PREVENTED THE SUCCESSFUL INQUIRY OF XXXX XXXX WHO WOULD LIKE TO GIVE ME CREDIT.","date_sent_to_company":"2019-07-15T05:15:54.000Z","issue":"Problem with fraud alerts or security freezes","sub_product":"Credit reporting","zip_code":"92264","tags":null,"has_narrative":true,"complaint_id":"3306220","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2019-07-15T00:58:11.000Z","state":"CA","company_public_response":null,"sub_issue":null},"highlight":{"complaint_what_happened":["0n XX/XX/2019, I WAS ON THE PHONE WITH EQUIFAX EMPLOYEE \" XXXX '' ATTEMPTING TO REMOVE PERMANENTLY A SECURITY FREEZE I HAD PUT ON SOME TIME AGO.I PROVIDED THE PIN, ANSWERED THE SECURITY QUESTIONS CORRECTLY, YET AT THE END OF THE CALL THE XXXX PERSON WHO COULD NOT SPEAK XXXX PROPERLY OR CLEARLY REFUSED TO REMOVE THE SECURITY FREEZE THEREBY HAMPERING MY ABILITY TO OBTAIN CREDIT.XXXX SAID TO SEND IN MY SOCIAL SECURITY CARD AND OTHER ID."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Problem with fraud alerts or security freezes"],"sub_product":["Credit reporting"]},"sort":[13.954485,"3306220"]},{"_index":"complaint-public-v1","_id":"3386740","_score":13.939708,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Experian is once again doing illegal things. I have sent them two certified letters with DL, social security card and two utility bills and i have requested that they remove an illegal security freeze that they fraudulently put on my credit report and they are refusing to remove it. I did not request it be put on these guys just did it to hurt me and to get me denied credit. also XXXX and XXXX are also doing the same thing. Putting illegal security freeezes in my file and not reporting removing it. These jerks are just playing with my credit file and they need to be investigated.","date_sent_to_company":"2019-09-26T05:08:28.000Z","issue":"Problem with fraud alerts or security freezes","sub_product":"Credit reporting","zip_code":"80920","tags":null,"has_narrative":true,"complaint_id":"3386740","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2019-09-26T00:57:59.000Z","state":"CO","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":null},"highlight":{"complaint_what_happened":["I have sent them two certified letters with DL, social security card and two utility bills and i have requested that they remove an illegal security freeze that they fraudulently put on my credit report and they are refusing to remove it. I did not request it be put on these guys just did it to hurt me and to get me denied credit. also XXXX and XXXX are also doing the same thing. Putting illegal security freeezes in my file and not reporting removing it."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Problem with fraud alerts or security freezes"],"sub_product":["Credit reporting"]},"sort":[13.939708,"3386740"]},{"_index":"complaint-public-v1","_id":"3386745","_score":13.924663,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"XXXX is once again doing illegal things. I have sent them two certified letters with DL, social security card and two utility bills and i have requested that they remove an illegal security freeze that they fraudulently put on my credit report and they are refusing to remove it. I did not request it be put on these guys just did it to hurt me and to get me denied credit. also Equifax and XXXX are also doing the same thing. Putting illegal security freeezes in my file and not reporting removing it. These jerks are just playing with my credit file and they need to be investigated.","date_sent_to_company":"2019-09-26T05:08:36.000Z","issue":"Problem with fraud alerts or security freezes","sub_product":"Credit reporting","zip_code":"80920","tags":null,"has_narrative":true,"complaint_id":"3386745","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2019-09-26T01:08:33.000Z","state":"CO","company_public_response":null,"sub_issue":null},"highlight":{"complaint_what_happened":["I have sent them two certified letters with DL, social security card and two utility bills and i have requested that they remove an illegal security freeze that they fraudulently put on my credit report and they are refusing to remove it. I did not request it be put on these guys just did it to hurt me and to get me denied credit. also Equifax and XXXX are also doing the same thing. Putting illegal security freeezes in my file and not reporting removing it."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Problem with fraud alerts or security freezes"],"sub_product":["Credit reporting"]},"sort":[13.924663,"3386745"]},{"_index":"complaint-public-v1","_id":"3386742","_score":13.918591,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"XXXX is once again doing illegal things. I have sent them two certified letters with DL, social security card and two utility bills and i have requested that they remove an illegal security freeze that they fraudulently put on my credit report and they are refusing to remove it. I did not request it be put on these guys just did it to hurt me and to get me denied credit. also XXXX and Transunion are also doing the same thing. Putting illegal security freeezes in my file and not reporting removing it. These jerks are just playing with my credit file and they need to be investigated.","date_sent_to_company":"2019-09-26T05:08:36.000Z","issue":"Problem with fraud alerts or security freezes","sub_product":"Credit reporting","zip_code":"80920","tags":null,"has_narrative":true,"complaint_id":"3386742","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2019-09-26T01:08:33.000Z","state":"CO","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":null},"highlight":{"complaint_what_happened":["I have sent them two certified letters with DL, social security card and two utility bills and i have requested that they remove an illegal security freeze that they fraudulently put on my credit report and they are refusing to remove it. I did not request it be put on these guys just did it to hurt me and to get me denied credit. also XXXX and Transunion are also doing the same thing. Putting illegal security freeezes in my file and not reporting removing it."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Problem with fraud alerts or security freezes"],"sub_product":["Credit reporting"]},"sort":[13.918591,"3386742"]},{"_index":"complaint-public-v1","_id":"2669604","_score":13.814916,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I have contacted Equifax several times over the past two to three months advising them that there were multiple requests for my credit file ( inquiries ) that I do not recognize or recall authorizing. Equifax has refused to remove the information ( inquires ) stating that it is a factual record. I have submitted written documentation requesting for these inquires to be investigated and Equifax again, refused to remove the information. I have notified Equifax that my information was compromised by a security breach from the federal government which was a previous employer and Equifax still refuse to remove the information. I have sent verification of my identity and requested in writing for this information to be removed and Equifax has refused to do so. I would like this information removed from my credit file.","date_sent_to_company":"2017-09-11T20:48:24.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"32246","tags":null,"has_narrative":true,"complaint_id":"2669604","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2017-09-11T20:33:14.000Z","state":"FL","company_public_response":null,"sub_issue":"Credit inquiries on your report that you don't recognize"},"highlight":{"complaint_what_happened":["I have notified Equifax that my information was compromised by a security breach from the federal government which was a previous employer and Equifax still refuse to remove the information. I have sent verification of my identity and requested in writing for this information to be removed and Equifax has refused to do so. I would like this information removed from my credit file."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"],"sub_issue":["Credit inquiries on your report that you don't recognize"]},"sort":[13.814916,"2669604"]},{"_index":"complaint-public-v1","_id":"4308009","_score":13.784195,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Experian has been provided with several police reports dating back as early as 2019 in which I filed complaints about someone using my social security number. The account with XXXX XXXX account number XXXX is a fraud account. However, Experian has not removed this account from my credit file dispite me providing them with the police report listing this account fraud. In addition, there is a public record account reporting incorrectly on my credit bureau record with Experian case number XXXX this account is reporting under a name similar to mine spelled XXXX XXXX but, my name is NOT spelled with this spelling. However, Experian contends that because this account is being verified as mine via a social security number match verification they are refusing to remove this account although the name is not the spelling of my name Experian refuses to remove this account. The Fair credit reporting act makes it very clear these accounts has to be removed due to the name variation additionally, the account with XXXX has been included as a fruad account. Experian is in violation of the fair credit reporting act and is refusing to follow the laws governing credit reporting. Therefore, Experian is refusing to remove these accounts although, they have the proof that is required.","date_sent_to_company":"2021-04-19T05:39:39.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"30024","tags":null,"has_narrative":true,"complaint_id":"4308009","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2021-04-19T00:51:27.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Experian has been provided with several police reports dating back as early as 2019 in which I filed complaints about someone using my social security number. The account with XXXX XXXX account number XXXX is a fraud account. However, Experian has not removed this account from my credit file dispite me providing them with the police report listing this account fraud."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Problem with a credit reporting company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[13.784195,"4308009"]},{"_index":"complaint-public-v1","_id":"3712225","_score":13.720713,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"An individual with the same name \" XXXX XXXX '' who lives in Florida opened an account with XXXX XXXX in Florida. That account was not paid and went to a collection agency, I.C. System, Inc., who then filed a collection for that account under my name and social security number even though it did not belong to me. It is now showing on my credit report. When I called I.C. System to complain and have this removed they could not find an account with my social security number or address but they refused to remove the collection from my credit even though they had no proof it belonged to me. They then had me call XXXX XXXX and XXXX could not find an account under my social security number or address, either. \nEven though they had no proof whatsoever that I was the XXXX XXXX on the account they refused to remove the account from my credit report and informed me that I had to file a police report concerning the incident. I told them that it was not identity theft but that hey just had another client with the same name and they needed to fix their records and they did not care. I have filed the police report and am now filing with the CFPB.","date_sent_to_company":"2020-06-23T16:08:55.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"80010","tags":null,"has_narrative":true,"complaint_id":"3712225","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"I.C. System, Inc.","date_received":"2020-06-23T15:56:50.000Z","state":"CO","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["System, Inc., who then filed a collection for that account under my name and social security number even though it did not belong to me. It is now showing on my credit report. When I called I.C. System to complain and have this removed they could not find an account with my social security number or address but they refused to remove the collection from my credit even though they had no proof it belonged to me."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.720713,"3712225"]},{"_index":"complaint-public-v1","_id":"7196913","_score":13.57486,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"XXXX ( Report # XXXX Case # XXXX ) refuse to remove inaccurate information from my credit file such as the wrong name 14 different address 's that does not belong to me. they are also reporting a public record that is inaccurate and can't be verified. I have contacted XXXX and disputed the inaccurate information. XXXX responded with a written letter saying that they verified the information with XXXX and it was accurate, however the name that they are reporting is not my name nor did I reside at the address 's on my consumer file. XXXX XXXX XXXX is not my name XXXX is not the last four digits of my Social Security Number. \n\nXXXX ( Report # XXXX ) Refuse to delete inaccurate information such as the wrong Name, Social Security Number, and! 4 different address 's i never resided at. I have contacted XXXX and filled disputes on the Identity mix up. They responded saying the information was verified and accurate, but it's not the name my parents gave me nor is it my Social Security Number That was assign to me. XXXX XXXX XXXX is not my name and XXXX is nit the last 4 digits of my Social Security Number. \n\nEquifax ( Report # XXXX ) Refuse to delete inaccurate information from my credit report such as Public Records that they refuse to verify. I have disputed the information and they responded in a written letter saying that the information was verified through XXXX and it was accurate. They also have 14 different address 's on my credit file that has nothing to do with me. I filled a dispute letting Equifax know that it was Identity theft that occurred between XXXX I received a written notice saying the information was verified and accurate. They have used their power to report misinformation on my credit file. \n\nXXXX ( Report # XXXX ) Refuse to delete inaccurate information on my credit file. They are reporting debts from XXXX XXXX that was verified as inaccurate and removed by Equifax, XXXX stats that the debts were verified as accurate. They are also reporting a Public Record on my credit file that they refuse to verify, and give me the information they did verify. XXXX has 14 different address 's on my credit file that they claim are verified as accurate, I have never lived at the address 's and sent proof to all Credit Reporting Agencies.","date_sent_to_company":"2023-07-02T19:56:11.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"60628","tags":null,"has_narrative":true,"complaint_id":"7196913","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2023-07-02T19:56:08.000Z","state":"IL","company_public_response":null,"sub_issue":"Public record information inaccurate"},"highlight":{"complaint_what_happened":["XXXX ( Report # XXXX Case # XXXX ) refuse to remove inaccurate information from my credit file such as the wrong name 14 different address 's that does not belong to me. they are also reporting a public record that is inaccurate and can't be verified. I have contacted XXXX and disputed the inaccurate information."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.57486,"7196913"]},{"_index":"complaint-public-v1","_id":"5322282","_score":13.530139,"_source":{"product":"Debt collection","complaint_what_happened":"Ive filed numbers FTC reports and contacted this company Security Credit Services about the identity and the account not being mine. They refuse to remove this negative unauthorized item.","date_sent_to_company":"2022-03-14T23:21:23.000Z","issue":"Attempts to collect debt not owed","sub_product":"Other debt","zip_code":"344XX","tags":null,"has_narrative":true,"complaint_id":"5322282","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Security Credit Services, LLC","date_received":"2022-03-14T22:50:22.000Z","state":"FL","company_public_response":null,"sub_issue":"Debt was result of identity theft"},"highlight":{"complaint_what_happened":["Ive filed numbers FTC reports and contacted this company Security Credit Services about the identity and the account not being mine. They refuse to remove this negative unauthorized item."],"company":["Security Credit Services, LLC"]},"sort":[13.530139,"5322282"]},{"_index":"complaint-public-v1","_id":"2562641","_score":13.402715,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Equifax improperly re-inserted an account into my credit file without notifying me. I had disputed an account with XXXX XXXX XXXX 11 months ago and Equifax removed this account from my credit file, but then about 6 months ago they improperly reinserted the account without the notification required by law. I have since then attempted to get this improperly reinserted account removed from my credit file, but they have refused to do so. The account number is XXXX Balance {$3300.00}. This is not my account and I have provided Equifax with a police report, Identity Theft Affidavit, driver 's license, and my social security as I was supposed to do, and they have refused to act. It is a violation of the FCRA that they reinserted this fraudulent account into my credit report. I did not open this account and this account in no way belongs to me. Equifax also has my credit file mixed with ( 2 ) other peoples credit report and they have been made aware of this multiple times, however they refuse to separate the 3 files, I have many accounts on my credit file that do not belong to me. I have been able to determine that the accounts that Equifax has on my credit file belong to XXXX XXXX, and another individual named XXXX XXXX. Equifax has refused to resolve this matter. The following accounts do not belong to me and are not even under my social security number they are under a totally different persons, yet Equifax continues to report these accounts as belonging to me, and these accounts are as follows : XXXX XXXX XXXX Account Number XXXX this account is not mine and is not associated with my social security number XXXX XXXX XXXX XXXX this account is not mine and is not associated with my social security number XXXX XXXX XXXX not mine not under my social security number XXXX XXXX XXXX not mine not under my social security number XXXX XXXX XXXX XXXX XXXX not mine not my social security number XXXX XXXX XXXX XXXX not mine not my social security number XXXX XXXX not mine not my social security number XXXX XXXX XXXX not mine not my social security number XXXX XXXX XXXX not mine not my social security number XXXX XXXX XXXX XXXX not mine not my social security number XXXX XXXX not mine not my social security number XXXX XXXX not mine not my social security number XXXX XXXX not mine not my social security number XXXX XXXX XXXX XXXX Not mine not under my social security number XXXX XXXX XXXX XXXX XXXX XXXX fraudulent account that was improperly reinserted after Equifax deleted. Fraudulent Inquires or Belong to someone else XXXX XXXX XX/XX/XXXX ( Not Mine Fraudulent ) XXXX XXXX XXXX XXXX XXXX XX/XX/XXXX ( Not Mine Fraudulent ) XXXX XXXX XX/XX/XXXX ( Not mine Fraudulent ) XXXX XXXX XX/XX/XXXX ( Not mine Fraudulent ) XXXX XXXX XXXX XX/XX/XXXX ( Not mine fraudulent )","date_sent_to_company":"2017-06-29T22:43:05.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"30339","tags":"Servicemember","has_narrative":true,"complaint_id":"2562641","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2017-06-29T22:11:16.000Z","state":"GA","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Equifax improperly re-inserted an account into my credit file without notifying me. I had disputed an account with XXXX XXXX XXXX 11 months ago and Equifax removed this account from my credit file, but then about 6 months ago they improperly reinserted the account without the notification required by law. I have since then attempted to get this improperly reinserted account removed from my credit file, but they have refused to do so. The account number is XXXX Balance {$3300.00}."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.402715,"2562641"]},{"_index":"complaint-public-v1","_id":"7196914","_score":13.38461,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"XXXX ( Report # XXXX Case # XXXX ) refuse to remove inaccurate information from my credit file such as the wrong name 14 different address 's that does not belong to me. they are also reporting a public record that is inaccurate and can't be verified. I have contacted XXXX and disputed the inaccurate information. XXXX responded with a written letter saying that they verified the information with XXXX and it was accurate, however the name that they are reporting is not my name nor did I reside at the address 's on my consumer file. XXXX XXXX XXXX is not my name XXXX is not the last four digits of my Social Security Number. \n\nXXXX ( Report # XXXX ) Refuse to delete inaccurate information such as the wrong Name, Social Security Number, and! 4 different address 's i never resided at. I have contacted XXXX and filled disputes on the Identity mix up. They responded saying the information was verified and accurate, but it's not the name my parents gave me nor is it my Social Security Number That was assign to me. XXXX XXXX XXXX is not my name and XXXX is nit the last 4 digits of my Social Security Number. \n\nXXXX ( Report # XXXX ) Refuse to delete inaccurate information from my credit report such as Public Records that they refuse to verify. I have disputed the information and they responded in a written letter saying that the information was verified through XXXX and it was accurate. They also have 14 different address 's on my credit file that has nothing to do with me. I filled a dispute letting XXXX know that it was Identity theft that occurred between XXXX I received a written notice saying the information was verified and accurate. They have used their power to report misinformation on my credit file. \n\nTransUnion ( Report # XXXX ) Refuse to delete inaccurate information on my credit file. They are reporting debts from XXXX XXXX that was verified as inaccurate and removed by XXXX, TransUnion stats that the debts were verified as accurate. They are also reporting a Public Record on my credit file that they refuse to verify, and give me the information they did verify. Transunion has 14 different address 's on my credit file that they claim are verified as accurate, I have never lived at the address 's and sent proof to all Credit Reporting Agencies.","date_sent_to_company":"2023-07-02T19:56:11.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"60628","tags":null,"has_narrative":true,"complaint_id":"7196914","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2023-07-02T19:56:08.000Z","state":"IL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Public record information inaccurate"},"highlight":{"complaint_what_happened":["XXXX ( Report # XXXX Case # XXXX ) refuse to remove inaccurate information from my credit file such as the wrong name 14 different address 's that does not belong to me. they are also reporting a public record that is inaccurate and can't be verified. I have contacted XXXX and disputed the inaccurate information."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.38461,"7196914"]},{"_index":"complaint-public-v1","_id":"7196934","_score":13.374685,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"LexisNexis/ ( Report # XXXX Case # XXXX ) refuse to remove inaccurate information from my credit file such as the wrong name XXXX different address 's that does not belong to me. they are also reporting a public record that is inaccurate and can't be verified. I have contacted LexisNexis and disputed the inaccurate information. LexisNexis responded with a written letter saying that they verified the information with XXXX and it was accurate, however the name that they are reporting is not my name nor did I reside at the address 's on my consumer file. XXXX XXXX XXXX is not my name XXXX is not the last four digits of my Social Security Number. \n\nXXXX ( Report # XXXX ) Refuse to delete inaccurate information such as the wrong Name, Social Security Number, and! XXXX different address 's i never resided at. I have contacted XXXX and filled disputes on the Identity mix up. They responded saying the information was verified and accurate, but it's not the name my parents gave me nor is it my Social Security Number That was assign to me. XXXX XXXX XXXX is not my name and XXXX is nit the last XXXX digits of my Social Security XXXX. \n\nXXXX ( Report # XXXX ) Refuse to delete inaccurate information from my credit report such as Public Records that they refuse to verify. I have disputed the information and they responded in a written letter saying that the information was verified through LexisNexis and it was accurate. They also have XXXX different address 's on my credit file that has nothing to do with me. I filled a dispute letting XXXX know that it was Identity theft that occurred between XXXX I received a written notice saying the information was verified and accurate. They have used their power to report misinformation on my credit file. \n\nXXXX ( Report # XXXX ) Refuse to delete inaccurate information on my credit file. They are reporting debts from XXXX XXXX that was verified as inaccurate and removed by XXXX, XXXX stats that the debts were verified as accurate. They are also reporting a Public Record on my credit file that they refuse to verify, and give me the information they did verify. XXXX has XXXX different address 's on my credit file that they claim are verified as accurate, I have never lived at the address 's and sent proof to all XXXX XXXX XXXX.","date_sent_to_company":"2023-08-23T21:12:19.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"60628","tags":null,"has_narrative":true,"complaint_id":"7196934","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"LEXISNEXIS","date_received":"2023-07-02T18:02:58.000Z","state":"IL","company_public_response":null,"sub_issue":"Public record information inaccurate"},"highlight":{"complaint_what_happened":["LexisNexis/ ( Report # XXXX Case # XXXX ) refuse to remove inaccurate information from my credit file such as the wrong name XXXX different address 's that does not belong to me. they are also reporting a public record that is inaccurate and can't be verified. I have contacted LexisNexis and disputed the inaccurate information."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.374685,"7196934"]},{"_index":"complaint-public-v1","_id":"3418266","_score":13.312923,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I faxed over my neccessary information to sagestream LLC as the representative advised me to do, to put a security freeze on my credit file. I was told once I fax over the documents to the secured fax number they will immediately put the security freeze on my credit file and mail the password to remove the security freeze and I have not received anything in the mail. I am starting to feel highly uncomfortable with sagestream LLC due to the fact that I am a victim of identity theft and I have called and left multiple messages and they refuse to return my call.","date_sent_to_company":"2019-10-25T21:53:11.000Z","issue":"Unable to get your credit report or credit score","sub_product":"Credit reporting","zip_code":"91790","tags":null,"has_narrative":true,"complaint_id":"3418266","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"ID Analytics, Inc.","date_received":"2019-10-25T21:44:32.000Z","state":"CA","company_public_response":null,"sub_issue":"Other problem getting your report or credit score"},"highlight":{"complaint_what_happened":["I faxed over my neccessary information to sagestream LLC as the representative advised me to do, to put a security freeze on my credit file. I was told once I fax over the documents to the secured fax number they will immediately put the security freeze on my credit file and mail the password to remove the security freeze and I have not received anything in the mail."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Unable to get your credit report or credit score"],"sub_product":["Credit reporting"],"sub_issue":["Other problem getting your report or credit score"]},"sort":[13.312923,"3418266"]},{"_index":"complaint-public-v1","_id":"1630374","_score":13.205471,"_source":{"product":"Credit reporting","complaint_what_happened":"Experian refuses to remove the fraudulent account off of my credit file due to fraud.My social security number was stolen from me and used to open accounts in my name without my permission.","date_sent_to_company":"2015-10-29T23:33:35.000Z","issue":"Incorrect information on credit report","sub_product":null,"zip_code":"293XX","tags":null,"has_narrative":true,"complaint_id":"1630374","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2015-10-29T23:33:34.000Z","state":"SC","company_public_response":"Company chooses not to provide a public response","sub_issue":"Information is not mine"},"highlight":{"complaint_what_happened":["Experian refuses to remove the fraudulent account off of my credit file due to fraud.My social security number was stolen from me and used to open accounts in my name without my permission."],"product":["Credit reporting"],"issue":["Incorrect information on credit report"]},"sort":[13.205471,"1630374"]},{"_index":"complaint-public-v1","_id":"3296448","_score":13.18478,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"On XX/XX/2019, I filed a dispute advising Equifax that an item appeared on my credit report that I was unaware of and must be a result of identity theft. This item was with XXXX XXXX / XXXX XXXX. Equifax verified the item and updated it. When I informed them the info was wrong they requested I send them a FTC report or police report. I then faxed them this information to the fax line with my identification and social security card. Instead of removing this item, Equifax removed nine other accurate accounts off my credit history & report and then added two other accounts that were not in my credit file. When I called notify Equifax of this mistake .. Equifax now refuses to provide information on my credit report. And, claim they can not verify my info. I then resent my identification documents and social security card as proof of identity and Equifax continues to refuse to provide information on my credit file. I don't know what else to do.","date_sent_to_company":"2019-07-04T05:15:54.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"119XX","tags":null,"has_narrative":true,"complaint_id":"3296448","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2019-07-04T04:45:17.000Z","state":"NY","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Instead of removing this item, Equifax removed nine other accurate accounts off my credit history & report and then added two other accounts that were not in my credit file. When I called notify Equifax of this mistake .. Equifax now refuses to provide information on my credit report. And, claim they can not verify my info. I then resent my identification documents and social security card as proof of identity and Equifax continues to refuse to provide information on my credit file."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Problem with a credit reporting company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[13.18478,"3296448"]},{"_index":"complaint-public-v1","_id":"6398956","_score":13.157649,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"On XX/XX/2022, I mailed a second request to Experian informing them that I recently had been informed that there were several inquiries that I did not authorize, in the file that Experian maintains under my social security number. Upon reviewing my most recent credit report I see that the inquiries are still listed. According to FCRA 623 ( a ) ( 5 ), if the credit bureau can not VALIDATE the information, they must remove said information from the consumer 's credit file. Experian notified me that they verified the information, but refuses to show me documentation proving how they verified the information, and now refusing to remove the inquiries from my file.","date_sent_to_company":"2023-01-04T16:21:36.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"48066","tags":null,"has_narrative":true,"complaint_id":"6398956","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2023-01-04T15:54:37.000Z","state":"MI","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Experian notified me that they verified the information, but refuses to show me documentation proving how they verified the information, and now refusing to remove the inquiries from my file."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Problem with a credit reporting company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[13.157649,"6398956"]},{"_index":"complaint-public-v1","_id":"9844804","_score":13.146619,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I have disputed this with XXXX credit reporting agency over and over again and they refuse to comply.I asked XXXX to simply remove all internal blocks and security freezes from my credit report and they have recently sent me another letter stating, PLEASE BE ADVISED THAT THERE IS NO NO BLOCK REPORTING ON YOUR XXXX CREDIT FILE. PLEASE BE ADVISED THAT THERE IS NO FRAUD ALERT REPORTING ON YOUR XXXX CREDIT FILE. PLEASE BE ADVISED THAT THERE IS NOT AN ACTIVE SECURITY FREEZE REPORTING ON YOUR XXXX CREDIT FILE. I will be providing photo evidence that there is a internal block, security freeze, or something else XXXX is doing to prevent me from viewing my credit report or disputing inaccurate information on my credit report/profile.","date_sent_to_company":"2024-08-19T17:35:45.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"19141","tags":null,"has_narrative":true,"complaint_id":"9844804","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-08-19T17:13:15.000Z","state":"PA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I have disputed this with XXXX credit reporting agency over and over again and they refuse to comply.I asked XXXX to simply remove all internal blocks and security freezes from my credit report and they have recently sent me another letter stating, PLEASE BE ADVISED THAT THERE IS NO NO BLOCK REPORTING ON YOUR XXXX CREDIT FILE. PLEASE BE ADVISED THAT THERE IS NO FRAUD ALERT REPORTING ON YOUR XXXX CREDIT FILE."],"product":["Credit reporting or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.146619,"9844804"]},{"_index":"complaint-public-v1","_id":"2715004","_score":13.146216,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"XXXX refused to correct my credit file from previously deleted information. Deleted files were removed in XXXX, XXXX, and XXXX. XXXX XXXX helped me to correct my XXXX report so the information had to be verified through XXXX as well as the company. Not only that, I called to have the security freeze removed for XXXX days they refused to do so unless I gave them a XXXX. To me, I felt discriminated against because other consumers never provided this form or other forms. I sent in my social security card, proof of address, and drivers license. The documents were provided three times with the correct information. In addition, XXXX had my address for the last XXXX years, and I received a report with four different addresses listed. I submitted proof of my address and this should be corrected immediately. Finally, I reported several times to Equifax that XXXX XXXX accounts were removed.","date_sent_to_company":"2017-10-29T05:19:54.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"295XX","tags":null,"has_narrative":true,"complaint_id":"2715004","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2017-10-29T05:19:52.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["XXXX refused to correct my credit file from previously deleted information. Deleted files were removed in XXXX, XXXX, and XXXX. XXXX XXXX helped me to correct my XXXX report so the information had to be verified through XXXX as well as the company. Not only that, I called to have the security freeze removed for XXXX days they refused to do so unless I gave them a XXXX. To me, I felt discriminated against because other consumers never provided this form or other forms."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.146216,"2715004"]},{"_index":"complaint-public-v1","_id":"2715003","_score":13.146216,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"XXXX refused to correct my credit file from previously deleted information. Deleted files were removed in XXXX, XXXX, and XXXX. XXXX XXXX helped me to correct my XXXX report so the information had to be verified through XXXX as well as the company. Not only that, I called to have the security freeze removed for thirty days they refused to do so unless I gave them a XXXX. To me, I felt discriminated against because other consumers never provided this form or other forms. I sent in my social security card, proof of address, and drivers license. The documents were provided three times with the correct information. In addition, XXXX had my address for the last twenty years, and I received a report with four different addresses listed. I submitted proof of my address and this should be corrected immediately. Finally, I reported several times to XXXX that XXXX XXXX accounts were removed.","date_sent_to_company":"2017-10-29T05:19:54.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"295XX","tags":null,"has_narrative":true,"complaint_id":"2715003","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2017-10-29T05:19:52.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["XXXX refused to correct my credit file from previously deleted information. Deleted files were removed in XXXX, XXXX, and XXXX. XXXX XXXX helped me to correct my XXXX report so the information had to be verified through XXXX as well as the company. Not only that, I called to have the security freeze removed for thirty days they refused to do so unless I gave them a XXXX. To me, I felt discriminated against because other consumers never provided this form or other forms."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.146216,"2715003"]},{"_index":"complaint-public-v1","_id":"2714993","_score":13.138411,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Equifax refused to correct my credit file from previously deleted information. Deleted files were removed in XXXX, XXXX, and XXXX. XXXX XXXX helped me to correct my Equifax report so the information had to be verified through Equifax as well as the company. Not only that, I called to have the security freeze removed for thirty days they refused to do so unless I gave them a XXXX. To me, I felt discriminated against because other consumers never provided this form or other forms. I sent in my social security card, proof of address, and drivers license. The documents were provided three times with the correct information. In addition, Equifax had my address for the last twenty years, and I received a report with four different addresses listed. I submitted proof of my address and this should be corrected immediately. Finally, I reported several times to Equifax that XXXX XXXX accounts were removed.","date_sent_to_company":"2017-10-29T05:19:50.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"295XX","tags":null,"has_narrative":true,"complaint_id":"2714993","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2017-10-29T03:37:02.000Z","state":"SC","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Equifax refused to correct my credit file from previously deleted information. Deleted files were removed in XXXX, XXXX, and XXXX. XXXX XXXX helped me to correct my Equifax report so the information had to be verified through Equifax as well as the company. Not only that, I called to have the security freeze removed for thirty days they refused to do so unless I gave them a XXXX. To me, I felt discriminated against because other consumers never provided this form or other forms."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.138411,"2714993"]},{"_index":"complaint-public-v1","_id":"1982046","_score":13.110061,"_source":{"product":"Credit reporting","complaint_what_happened":"I have tried for months to get Transition to remove XXXX inquiries listed on my credit file because they are not mine and/or I did not authorize. I have an identity theft file with FTC since last year. They refuse to remove them and my credit rating is being affected tremendously. Recently, I had them add a security freeze to my credit file to prevent any more unauthorized inquiries. I want these inquiries removed immediately. Please help me!","date_sent_to_company":"2016-06-23T18:45:13.000Z","issue":"Incorrect information on credit report","sub_product":null,"zip_code":"070XX","tags":null,"has_narrative":true,"complaint_id":"1982046","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2016-06-23T18:45:12.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information is not mine"},"highlight":{"complaint_what_happened":["I have tried for months to get Transition to remove XXXX inquiries listed on my credit file because they are not mine and/or I did not authorize. I have an identity theft file with FTC since last year. They refuse to remove them and my credit rating is being affected tremendously. Recently, I had them add a security freeze to my credit file to prevent any more unauthorized inquiries. I want these inquiries removed immediately. Please help me!"],"product":["Credit reporting"],"issue":["Incorrect information on credit report"]},"sort":[13.110061,"1982046"]},{"_index":"complaint-public-v1","_id":"3150215","_score":13.089,"_source":{"product":"Debt collection","complaint_what_happened":"I spoke with two different company representatives from Convergent Outsourcing Inc. regarding account number XXXX who have confirmed that the social security number on file with account number XXXX does not match my social security number. I have explained to this company that this account does not belong to me. Convergent Outsourcing Inc. has refused to remove this file, and has since sent a debt collection letter. Convergent Outsourcing Inc. continues to negatively report on my credit file, knowing that this account does not belong to me.","date_sent_to_company":"2019-02-13T00:02:25.000Z","issue":"Attempts to collect debt not owed","sub_product":"Other debt","zip_code":"32210","tags":null,"has_narrative":true,"complaint_id":"3150215","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Convergent Resources, Inc.","date_received":"2019-02-12T23:17:27.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Debt is not yours"},"highlight":{"complaint_what_happened":["I spoke with two different company representatives from Convergent Outsourcing Inc. regarding account number XXXX who have confirmed that the social security number on file with account number XXXX does not match my social security number. I have explained to this company that this account does not belong to me. Convergent Outsourcing Inc. has refused to remove this file, and has since sent a debt collection letter."]},"sort":[13.089,"3150215"]}]},"aggregations":{"has_narrative":{"meta":{},"doc_count":3125,"has_narrative":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":1,"key_as_string":"true","doc_count":3125}]}},"product":{"doc_count":3125,"product":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting, credit repair services, or other personal consumer reports","doc_count":1249,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":1236},{"key":"Other personal consumer report","doc_count":11},{"key":"Credit repair services","doc_count":2}]}},{"key":"Credit reporting or other personal consumer reports","doc_count":1106,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit 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