{"took":379,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":1566,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"13065918","_score":13.898775,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX XXXX XXXX XXXX XXXX FL XXXX XXXX XXXX XXXXXX/XX/year> Subject : Problem with a companys investigation into an existing problem To whom it concern : I am writing to formally dispute certain information in my credit file.\n\nCreditor Name : One Main, XXXX XXXX Reason for Dispute : Problems with a companys investigation into an existing problem I am requesting that the item ( s ) be investigated and corrected ( or removed ) from my credit report. Under the Fair Credit Reporting Act ( FCRA ), you are required to investigate and respond within 30 days.\n\nPlease complete the investigation and update me with the results at your earliest convenience. If the information is found to be inaccurate, I request that my credit report be updated accordingly and that a corrected copy be sent to me.\n\nThank you for your prompt attention to this matter.\n\nSincerely, XXXX XXXX","date_sent_to_company":"2025-04-19T01:04:10.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32726","tags":null,"has_narrative":true,"complaint_id":"13065918","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"MARINER FINANCE, LLC","date_received":"2025-04-19T01:03:46.000Z","state":"FL","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under the Fair Credit Reporting Act ( FCRA ), you are required to investigate and respond within 30 days.\n\nPlease complete the investigation and update me with the results at your earliest convenience. If the information is found to be inaccurate, I request that my credit report be updated accordingly and that a corrected copy be sent to me.\n\nThank you for your prompt attention to this matter.\n\nSincerely, XXXX XXXX"],"product":["Credit reporting or other personal consumer reports"],"issue":["Problem with a company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[13.898775,"13065918"]},{"_index":"complaint-public-v1","_id":"13065285","_score":13.841901,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXXXXXX XXXXXX/XX/year> Subject : Problem with a companys investigation into an existing problem To whom it concern : I am writing to formally dispute certain information in my credit file. \n\nCreditor Name : One Main, XXXX XXXXXXXX Reason for Dispute : Problems with a companys investigation into an existing problem I am requesting that the item ( s ) be investigated and corrected ( or removed ) from my credit report. Under the Fair Credit Reporting Act ( FCRA ), you are required to investigate and respond within 30 days. \n\nPlease complete the investigation and update me with the results at your earliest convenience. If the information is found to be inaccurate, I request that my credit report be updated accordingly and that a corrected copy be sent to me. \n\nThank you for your prompt attention to this matter. \n\nSincerely, XXXX XXXX","date_sent_to_company":"2025-04-19T01:04:09.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32726","tags":null,"has_narrative":true,"complaint_id":"13065285","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"OneMain Finance Corporation","date_received":"2025-04-19T00:55:02.000Z","state":"FL","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under the Fair Credit Reporting Act ( FCRA ), you are required to investigate and respond within 30 days. \n\nPlease complete the investigation and update me with the results at your earliest convenience. If the information is found to be inaccurate, I request that my credit report be updated accordingly and that a corrected copy be sent to me. \n\nThank you for your prompt attention to this matter. \n\nSincerely, XXXX XXXX"],"product":["Credit reporting or other personal consumer reports"],"issue":["Problem with a company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[13.841901,"13065285"]},{"_index":"complaint-public-v1","_id":"13065593","_score":13.695025,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXX XX/XX/year> Subject : Problem with a companys investigation into an existing problem To whom it concern : I am writing to formally dispute certain information in my credit file.\n\nCreditor Name : XXXX XXXX XXXX XXXX XXXX, Target/TD, XXXX XXXX XXXX XXXX \nReason for Dispute : Problems with a companys investigation into an existing problem I am requesting that the item ( s ) be investigated and corrected ( or removed ) from my credit report. Under the Fair Credit Reporting Act ( FCRA ), you are required to investigate and respond within 30 days.\n\nPlease complete the investigation and update me with the results at your earliest convenience. If the information is found to be inaccurate, I request that my credit report be updated accordingly and that a corrected copy be sent to me.\n\nThank you for your prompt attention to this matter. \n\nSincerely, XXXX XXXX","date_sent_to_company":"2025-04-19T00:49:12.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32726","tags":null,"has_narrative":true,"complaint_id":"13065593","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TD BANK US HOLDING COMPANY","date_received":"2025-04-19T00:48:47.000Z","state":"FL","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under the Fair Credit Reporting Act ( FCRA ), you are required to investigate and respond within 30 days.\n\nPlease complete the investigation and update me with the results at your earliest convenience. If the information is found to be inaccurate, I request that my credit report be updated accordingly and that a corrected copy be sent to me.\n\nThank you for your prompt attention to this matter. \n\nSincerely, XXXX XXXX"],"product":["Credit reporting or other personal consumer reports"],"issue":["Problem with a company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[13.695025,"13065593"]},{"_index":"complaint-public-v1","_id":"13065937","_score":13.687801,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXX XX/XX/year> Subject : Problem with a companys investigation into an existing problem To whom it concern : I am writing to formally dispute certain information in my credit file.\n\nCreditor Name : Harris & Harris , LTD, XXXX, XXXX XXXX XXXX .\n\nReason for Dispute : Problems with a companys investigation into an existing problem I am requesting that the item ( s ) be investigated and corrected ( or removed ) from my credit report. Under the Fair Credit Reporting Act ( FCRA ), you are required to investigate and respond within 30 days.\n\nPlease complete the investigation and update me with the results at your earliest convenience. If the information is found to be inaccurate, I request that my credit report be updated accordingly and that a corrected copy be sent to me.\n\nThank you for your prompt attention to this matter. \n\nSincerely, XXXX XXXX","date_sent_to_company":"2025-04-19T00:49:13.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32726","tags":null,"has_narrative":true,"complaint_id":"13065937","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Harris & Harris, Ltd.","date_received":"2025-04-19T00:23:33.000Z","state":"FL","company_public_response":"Company believes it acted appropriately as authorized by contract or law","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under the Fair Credit Reporting Act ( FCRA ), you are required to investigate and respond within 30 days.\n\nPlease complete the investigation and update me with the results at your earliest convenience. If the information is found to be inaccurate, I request that my credit report be updated accordingly and that a corrected copy be sent to me.\n\nThank you for your prompt attention to this matter. \n\nSincerely, XXXX XXXX"],"product":["Credit reporting or other personal consumer reports"],"issue":["Problem with a company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[13.687801,"13065937"]},{"_index":"complaint-public-v1","_id":"13065589","_score":13.687801,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX XXXX XXXX XXXX XXXX, FL XXXX XXXX XXXX XX/XX/year> Subject : Problem with a companys investigation into an existing problem To whom it concern : I am writing to formally dispute certain information in my credit file. \n\nCreditor Name : XXXX XXXX XXXX XXXX XXXX, XXXX, XXXX XXXX XXXX XXXX \nR\n\neason for Dispute : Problems with a companys investigation into an existing problem I am requesting that the item ( s ) be investigated and corrected ( or removed ) from my credit report. Under the Fair Credit Reporting Act ( FCRA ), you are required to investigate and respond within 30 days. Please complete the investigation and update me with the results at your earliest convenience. If the information is found to be inaccurate, I request that my credit report be updated accordingly and that a corrected copy be sent to me. Thank you for your prompt attention to this matter. \n\nSincerely, XXXX XXXX","date_sent_to_company":"2025-04-19T00:49:16.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32726","tags":null,"has_narrative":true,"complaint_id":"13065589","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Bread Financial Holdings, Inc.","date_received":"2025-04-19T00:48:47.000Z","state":"FL","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under the Fair Credit Reporting Act ( FCRA ), you are required to investigate and respond within 30 days. Please complete the investigation and update me with the results at your earliest convenience. If the information is found to be inaccurate, I request that my credit report be updated accordingly and that a corrected copy be sent to me. Thank you for your prompt attention to this matter. \n\nSincerely, XXXX XXXX"],"product":["Credit reporting or other personal consumer reports"],"issue":["Problem with a company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[13.687801,"13065589"]},{"_index":"complaint-public-v1","_id":"5081197","_score":13.338035,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I have called and wrote the credit bureaus the past 3 months for help with the inaccurate information being reported on my credit. The credit bureaus failed to comply with the investigation request in timely matter. I have attached proof, please help me get them to resolve this problem.","date_sent_to_company":"2022-01-06T22:42:59.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"78704","tags":null,"has_narrative":true,"complaint_id":"5081197","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2022-01-06T22:37:59.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I have called and wrote the credit bureaus the past 3 months for help with the inaccurate information being reported on my credit. The credit bureaus failed to comply with the investigation request in timely matter. I have attached proof, please help me get them to resolve this problem."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Problem with a credit reporting company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[13.338035,"5081197"]},{"_index":"complaint-public-v1","_id":"5079253","_score":13.338035,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I have called and wrote the credit bureaus the past 3 months for help with the inaccurate information being reported on my credit. The credit bureaus failed to comply with the investigation request in timely matter. I have attached proof, please help me get them to resolve this problem.","date_sent_to_company":"2022-01-06T22:43:13.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"78704","tags":null,"has_narrative":true,"complaint_id":"5079253","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2022-01-06T22:43:09.000Z","state":"TX","company_public_response":null,"sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I have called and wrote the credit bureaus the past 3 months for help with the inaccurate information being reported on my credit. The credit bureaus failed to comply with the investigation request in timely matter. I have attached proof, please help me get them to resolve this problem."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Problem with a credit reporting company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[13.338035,"5079253"]},{"_index":"complaint-public-v1","_id":"5080563","_score":13.318873,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I have called and wrote the credit bureaus the past 3 months for help with the inaccurate information being reported on my credit. The credit bureaus failed to comply with the investigation request in timely matter. I have attached proof, please help me get them to resolve this problem.","date_sent_to_company":"2022-01-06T22:43:13.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"78704","tags":null,"has_narrative":true,"complaint_id":"5080563","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-01-06T22:43:09.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I have called and wrote the credit bureaus the past 3 months for help with the inaccurate information being reported on my credit. The credit bureaus failed to comply with the investigation request in timely matter. I have attached proof, please help me get them to resolve this problem."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Problem with a credit reporting company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[13.318873,"5080563"]},{"_index":"complaint-public-v1","_id":"3860230","_score":13.186383,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"US DEPT ED XXXX USDOE/XXXX XXXX These accounts are reporting IN ERROR on my credit report and i have requested for an investigation into this matter and there has still been no resolution. Please help me. I am trying to purchase a home and this is a huge problem thats stopping me","date_sent_to_company":"2020-09-22T22:04:44.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"372XX","tags":null,"has_narrative":true,"complaint_id":"3860230","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2020-09-22T22:04:40.000Z","state":"TN","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["US DEPT ED XXXX USDOE/XXXX XXXX These accounts are reporting IN ERROR on my credit report and i have requested for an investigation into this matter and there has still been no resolution. Please help me. I am trying to purchase a home and this is a huge problem thats stopping me"],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.186383,"3860230"]},{"_index":"complaint-public-v1","_id":"3860236","_score":13.178719,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"US DEPT ED XXXX USDOE/XXXX XXXX These accounts are reporting IN ERROR on my credit report and i have requested for an investigation into this matter and there has still been no resolution. Please help me. I am trying to purchase a home and this is a huge problem thats stopping me","date_sent_to_company":"2020-09-22T22:04:44.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"372XX","tags":null,"has_narrative":true,"complaint_id":"3860236","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2020-09-22T22:04:40.000Z","state":"TN","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["US DEPT ED XXXX USDOE/XXXX XXXX These accounts are reporting IN ERROR on my credit report and i have requested for an investigation into this matter and there has still been no resolution. Please help me. I am trying to purchase a home and this is a huge problem thats stopping me"],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.178719,"3860236"]},{"_index":"complaint-public-v1","_id":"3860231","_score":13.139489,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"US DEPT ED XXXX USDOE/XXXX XXXX These accounts are reporting IN ERROR on my credit report and i have requested for an investigation into this matter and there has still been no resolution. Please help me. I am trying to purchase a home and this is a huge problem thats stopping me","date_sent_to_company":"2020-09-22T22:04:44.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"372XX","tags":null,"has_narrative":true,"complaint_id":"3860231","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2020-09-22T22:04:40.000Z","state":"TN","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["US DEPT ED XXXX USDOE/XXXX XXXX These accounts are reporting IN ERROR on my credit report and i have requested for an investigation into this matter and there has still been no resolution. Please help me. I am trying to purchase a home and this is a huge problem thats stopping me"],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.139489,"3860231"]},{"_index":"complaint-public-v1","_id":"3860224","_score":13.139489,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"US DEPT ED XXXX USDOE/XXXX XXXX These accounts are reporting IN ERROR on my credit report and i have requested for an investigation into this matter and there has still been no resolution. Please help me. I am trying to purchase a home and this is a huge problem thats stopping me","date_sent_to_company":"2020-09-22T22:04:30.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"372XX","tags":null,"has_narrative":true,"complaint_id":"3860224","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Navient Solutions, LLC.","date_received":"2020-09-22T21:46:06.000Z","state":"TN","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["US DEPT ED XXXX USDOE/XXXX XXXX These accounts are reporting IN ERROR on my credit report and i have requested for an investigation into this matter and there has still been no resolution. Please help me. I am trying to purchase a home and this is a huge problem thats stopping me"],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[13.139489,"3860224"]},{"_index":"complaint-public-v1","_id":"3196357","_score":12.741264,"_source":{"product":"Debt collection","complaint_what_happened":"I have contacted National Credit Systems Inc, on behalf of XXXX XXXX XXXX, last year I advised them there is a litigation opened to correct this matter, the Collector advised me there were investigating, and they will be contacting me, i have contacted the actual owner company for this apartments, and they stated they will be correcting this problem asap, that the last XXXX was fired cause she unethically has thread on me on ruining my credit. Due to a a personal matter, she was having an affair with my husband.Since then they change management company and my credit is ruined. please help.","date_sent_to_company":"2019-03-30T15:34:24.000Z","issue":"Threatened to contact someone or share information improperly","sub_product":"Other debt","zip_code":"78251","tags":null,"has_narrative":true,"complaint_id":"3196357","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"National Credit Systems,Inc.","date_received":"2019-03-30T15:12:32.000Z","state":"TX","company_public_response":null,"sub_issue":"Contacted you instead of your attorney"},"highlight":{"complaint_what_happened":["Due to a a personal matter, she was having an affair with my husband.Since then they change management company and my credit is ruined. please help."],"company":["National Credit Systems,Inc."]},"sort":[12.741264,"3196357"]},{"_index":"complaint-public-v1","_id":"11192588","_score":12.694853,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I looked at my credit report back on XX/XX/year> and noticed that my personal information was incorrect. I had multiple variations of my address and telephone number. I sent a letter to Equifax on XX/XX/year> and asked them to investigate this, but they still haven't fixed this problem. Im not sure of what else that I can do. Can you please look into this matter. Please remove this from my personal information.","date_sent_to_company":"2024-12-17T20:26:34.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"28677","tags":null,"has_narrative":true,"complaint_id":"11192588","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-12-17T20:17:34.000Z","state":"NC","company_public_response":null,"sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["I looked at my credit report back on XX/XX/year> and noticed that my personal information was incorrect. I had multiple variations of my address and telephone number. I sent a letter to Equifax on XX/XX/year> and asked them to investigate this, but they still haven't fixed this problem. Im not sure of what else that I can do. Can you please look into this matter. Please remove this from my personal information."],"product":["Credit reporting or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[12.694853,"11192588"]},{"_index":"complaint-public-v1","_id":"11182761","_score":12.675003,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I looked at my credit report back on XX/XX/year> and noticed that my personal information was incorrect. I had multiple variations of my address and telephone number. l sent a letter to experian on XX/XX/year> and asked them to investigate this, but they still haven't fixed this problem. Im not sure what else that I can do. Can you please look into this matter. Please remove this from my personal information.","date_sent_to_company":"2024-12-17T20:14:17.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"28677","tags":null,"has_narrative":true,"complaint_id":"11182761","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-12-17T20:01:47.000Z","state":"NC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["I looked at my credit report back on XX/XX/year> and noticed that my personal information was incorrect. I had multiple variations of my address and telephone number. l sent a letter to experian on XX/XX/year> and asked them to investigate this, but they still haven't fixed this problem. Im not sure what else that I can do. Can you please look into this matter. Please remove this from my personal information."],"product":["Credit reporting or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[12.675003,"11182761"]},{"_index":"complaint-public-v1","_id":"3632249","_score":12.571014,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I did some reading on the internet about credit reporting laws, and from my understanding if a consumer finds errors on their credit report, they have a right have them fixed, right? I got this information from the FTC, and the CFPB. This incorrect information on my credit report is causing problems when I try to apply for credit. Please investigate this matter, and get back with me when you are finished. I hope this will be soon.","date_sent_to_company":"2020-05-01T16:28:00.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"10467","tags":null,"has_narrative":true,"complaint_id":"3632249","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2020-05-01T16:27:57.000Z","state":"NY","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["I did some reading on the internet about credit reporting laws, and from my understanding if a consumer finds errors on their credit report, they have a right have them fixed, right? I got this information from the FTC, and the CFPB. This incorrect information on my credit report is causing problems when I try to apply for credit. Please investigate this matter, and get back with me when you are finished. I hope this will be soon."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[12.571014,"3632249"]},{"_index":"complaint-public-v1","_id":"17857147","_score":12.571014,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I did some reading on the internet about credit reporting laws, and from my understanding if a consumer finds errors on their credit report, they have a right have them fixed, right? I got this information from the FTC, and the CFPB. This incorrect information on my credit report is causing problems when I try to apply for credit. \nPlease investigate this matter, and get back with me when you are finished. I hope this will be soon.","date_sent_to_company":"2025-12-09T02:15:42.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"32839","tags":null,"has_narrative":true,"complaint_id":"17857147","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-12-09T02:15:15.000Z","state":"FL","company_public_response":null,"sub_issue":"Old information reappears or never goes away"},"highlight":{"complaint_what_happened":["I did some reading on the internet about credit reporting laws, and from my understanding if a consumer finds errors on their credit report, they have a right have them fixed, right? I got this information from the FTC, and the CFPB. This incorrect information on my credit report is causing problems when I try to apply for credit. \nPlease investigate this matter, and get back with me when you are finished. I hope this will be soon."],"product":["Credit reporting or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[12.571014,"17857147"]},{"_index":"complaint-public-v1","_id":"17857143","_score":12.571014,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I did some reading on the internet about credit reporting laws, and from my understanding if a consumer finds errors on their credit report, they have a right have them fixed, right? I got this information from the FTC, and the CFPB. This incorrect information on my credit report is causing problems when I try to apply for credit. \nPlease investigate this matter, and get back with me when you are finished. I hope this will be soon.","date_sent_to_company":"2025-12-09T02:15:47.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"32839","tags":null,"has_narrative":true,"complaint_id":"17857143","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-12-09T02:15:15.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Old information reappears or never goes away"},"highlight":{"complaint_what_happened":["I did some reading on the internet about credit reporting laws, and from my understanding if a consumer finds errors on their credit report, they have a right have them fixed, right? I got this information from the FTC, and the CFPB. This incorrect information on my credit report is causing problems when I try to apply for credit. \nPlease investigate this matter, and get back with me when you are finished. I hope this will be soon."],"product":["Credit reporting or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[12.571014,"17857143"]},{"_index":"complaint-public-v1","_id":"3632251","_score":12.560835,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I did some reading on the internet about credit reporting laws, and from my understanding if a consumer finds errors on their credit report, they have a right have them fixed, right? I got this information from the FTC, and the CFPB. This incorrect information on my credit report is causing problems when I try to apply for credit. Please investigate this matter, and get back with me when you are finished. 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Please provide me with written confirmation of the outcome of your investigation. \nThank you for your prompt attention to this matter. I look forward to your response.","date_sent_to_company":"2024-09-26T01:07:26.000Z","issue":"Written notification about debt","sub_product":"Credit card debt","zip_code":"10901","tags":null,"has_narrative":true,"complaint_id":"10236937","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"WELLS FARGO & COMPANY","date_received":"2024-09-26T01:02:53.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Didn't receive notice of right to dispute"},"highlight":{"complaint_what_happened":["Please provide me with written confirmation of the outcome of your investigation. \nThank you for your prompt attention to this matter. I look forward to your response."],"sub_product":["Credit card debt"]},"sort":[12.541144,"10236937"]},{"_index":"complaint-public-v1","_id":"17857139","_score":12.5251665,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I did some reading on the internet about credit reporting laws, and from my understanding if a consumer finds errors on their credit report, they have a right have them fixed, right? I got this information from the FTC, and the CFPB. This incorrect information on my credit report is causing problems when I try to apply for credit. \nPlease investigate this matter, and get back with me when you are finished. 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I hope this will be soon."],"product":["Credit reporting or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[12.5251665,"17857139"]},{"_index":"complaint-public-v1","_id":"7891089","_score":12.49856,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I hope this letter finds you well. I am writing to file a complaint regarding late payments that have been inaccurately reported on my credit report. I have attached copies of relevant documentation to support my claim. \n\nAccounts : XXXX XXXX XXXX XXXX Account # : XXXX Problem : Outdated XXXX XXXX XXXX Account # : XXXX Problem : Inaccurate information on late payments. \n\nXXXX XXXX XXXX XXXX XXXX Account # : XXXX Problem : Inaccurate information reporting late payments Despite my efforts to rectify this matter with the creditor directly, the inaccurate information persists on my credit report. I believe that these inaccuracies are in violation of the Fair Credit Reporting Act ( FCRA ) as they are negatively impacting my creditworthiness and financial standing. \n\nEnclosed, please find the following supporting documents : 1.Copies of correspondence with the creditor attempting to resolve this issue. \n\n\nI kindly request that the Consumer Financial Protection Bureau investigate this matter and take appropriate action to rectify the inaccuracies on my credit report. I understand the importance of accurate credit reporting and the impact it has on consumers ' financial well-being. \n\nThank you for your prompt attention to this matter. I appreciate your assistance in resolving this dispute and ensuring the accuracy of the information on my credit report. \n\nSincerely, XXXX XXXX","date_sent_to_company":"2023-11-23T03:19:28.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"29203","tags":"Servicemember","has_narrative":true,"complaint_id":"7891089","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2023-11-23T02:57:27.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["Enclosed, please find the following supporting documents : 1.Copies of correspondence with the creditor attempting to resolve this issue. \n\n\nI kindly request that the Consumer Financial Protection Bureau investigate this matter and take appropriate action to rectify the inaccuracies on my credit report. I understand the importance of accurate credit reporting and the impact it has on consumers ' financial well-being. \n\nThank you for your prompt attention to this matter."],"product":["Credit reporting or other personal consumer reports"],"sub_product":["Credit reporting"]},"sort":[12.49856,"7891089"]},{"_index":"complaint-public-v1","_id":"3468306","_score":12.419536,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I am a victim of identity theft, and did not make the charge [ s ] .This incorrect information on my credit report is causing problems when I try to apply for credit. I did some research on how you handle consumer disputes. I believe you use a system called E-Oscar to handle investigations. Please do not rely or do the investigate using this system because its not 100 % accurate. I really need your help because at this point I dont know where to turn. Please investigate this matter, and get back with me when you are finished. I am writing to dispute the following information on my file. Please update, modify or remove any account that is not reporting with 100 % accuracy. \nI demand the following accounts be corrected or removed immediately. I noticed problems with the following accounts are fraudulent : XXXX XXXX XXXX XXXX XXXX XXXX XXXX, AL XXXX USA Open Date : XX/XX/2016 Amount : {$6400.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX, AL XXXX USA Open Date : XX/XX/2016 Amount : {$48000.00}","date_sent_to_company":"2019-12-14T22:40:15.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"77004","tags":null,"has_narrative":true,"complaint_id":"3468306","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2019-12-14T22:30:14.000Z","state":"TX","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I am a victim of identity theft, and did not make the charge [ s ] .This incorrect information on my credit report is causing problems when I try to apply for credit. I did some research on how you handle consumer disputes. I believe you use a system called E-Oscar to handle investigations. Please do not rely or do the investigate using this system because its not 100 % accurate. I really need your help because at this point I dont know where to turn."],"product":["Credit reporting, credit repair services, or other personal consumer reports"],"issue":["Problem with a credit reporting company's investigation into an existing problem"],"sub_product":["Credit reporting"]},"sort":[12.419536,"3468306"]},{"_index":"complaint-public-v1","_id":"3468293","_score":12.370997,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Dear Credit Bureau : TRANSUNION FRAUD I hope your day is going well, I need your help. I pulled a copy of my credit report and noticed a fraudulent accounts. I am a victim of identity theft, and did not make the charge [ s ] .This incorrect information on my credit report is causing problems when I try to apply for credit. I did some research on how you handle consumer disputes. I believe you use a system called XXXX to handle investigations. Please do not rely or do the investigate using this system because its not 100 % accurate. I really need your help because at this point I dont know where to turn. Please investigate this matter, and get back with me when you are finished. I am writing to dispute the following information on my file. Please update, modify or remove any account that is not reporting with 100 % accuracy. \nI demand the following accounts be corrected or removed immediately. I noticed problems with the following accounts are fraudulent : XXXX XXXX Opened : XXXX XXXX, 2016 Reported balance : {$6400.00} XXXX XXXX Opened : XXXX XXXX, 2016 Reported balance : {$48000.00}","date_sent_to_company":"2019-12-14T22:05:21.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"77004","tags":null,"has_narrative":true,"complaint_id":"3468293","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2019-12-14T21:54:06.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Please do not rely or do the investigate using this system because its not 100 % accurate. I really need your help because at this point I dont know where to turn. Please investigate this matter, and get back with me when you are finished. I am writing to dispute the following information on my file. 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