{"took":99,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":14316,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"13300581","_score":24.36647,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action","date_sent_to_company":"2025-05-02T14:09:27.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"290XX","tags":null,"has_narrative":true,"complaint_id":"13300581","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-05-02T13:50:01.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. The <em>CFPB</em> <em>lawsuit</em> alleges that Experian has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.36647,"13300581"]},{"_index":"complaint-public-v1","_id":"13393138","_score":24.357342,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action","date_sent_to_company":"2025-05-07T22:00:20.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"290XX","tags":null,"has_narrative":true,"complaint_id":"13393138","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-05-07T21:36:55.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. The <em>CFPB</em> <em>lawsuit</em> alleges that Experian has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.357342,"13393138"]},{"_index":"complaint-public-v1","_id":"15153538","_score":24.211477,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am filing this formal complaint against Experian due to inaccurate information currently being reported on my credit file. These inaccuracies are in direct violation of the Fair Credit Reporting Act ( FCRA ), specifically under : 15 U.S. Code 1681i Failure to conduct a reasonable reinvestigation 5 U.S. Code 1681e ( b ) Failure to follow reasonable procedures to assure maximum possible accuracy Despite multiple attempts to have these inaccuracies addressed, Experian has failed to properly investigate or remove the incorrect information. These actions or lack thereof are consistent with Experians history of noncompliance, as outlined in the Consumer Financial Protection Bureau ( CFPB ) lawsuit : CFPB v. Experian ( Case XXXX XXXX XXXX \nAs cited in the lawsuit, Experian has been found to have misled consumers, failed to investigate disputes, and violated consumer protection laws. I intend to include documentation from this lawsuit as supporting evidence for my complaint. \nI am requesting that the Consumer Financial Protection Bureau ( CFPB ) intervene and ensure Experian fulfills its legal responsibilities to investigate and correct the disputed inaccuracies in accordance with FCRA guidelines.","date_sent_to_company":"2025-08-07T04:45:43.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"23231","tags":null,"has_narrative":true,"complaint_id":"15153538","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-08-07T04:30:20.000Z","state":"VA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["These actions or lack thereof are consistent with Experians history of noncompliance, as outlined in the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) <em>lawsuit</em> : <em>CFPB</em> v. Experian ( Case XXXX XXXX XXXX \nAs cited in the <em>lawsuit</em>, Experian has been found to have misled <em>consumers</em>, failed to investigate disputes, and violated <em>consumer</em> <em>protection</em> laws. I intend to include documentation from this <em>lawsuit</em> as supporting evidence for my complaint."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.211477,"15153538"]},{"_index":"complaint-public-v1","_id":"15508175","_score":24.132044,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-08-24T22:39:36.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"290XX","tags":null,"has_narrative":true,"complaint_id":"15508175","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-08-24T22:26:33.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. The <em>CFPB</em> <em>lawsuit</em> alleges that Experian has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.132044,"15508175"]},{"_index":"complaint-public-v1","_id":"15053448","_score":24.132044,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-08-03T22:50:24.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"294XX","tags":null,"has_narrative":true,"complaint_id":"15053448","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-08-03T22:37:30.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. The <em>CFPB</em> <em>lawsuit</em> alleges that Experian has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.132044,"15053448"]},{"_index":"complaint-public-v1","_id":"14094520","_score":24.132044,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-06-16T23:09:10.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"290XX","tags":null,"has_narrative":true,"complaint_id":"14094520","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-06-16T22:44:46.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. The <em>CFPB</em> <em>lawsuit</em> alleges that Experian has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.132044,"14094520"]},{"_index":"complaint-public-v1","_id":"13500751","_score":24.132044,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-05-14T22:31:10.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"29483","tags":null,"has_narrative":true,"complaint_id":"13500751","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-05-14T22:13:19.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. The <em>CFPB</em> <em>lawsuit</em> alleges that Experian has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.132044,"13500751"]},{"_index":"complaint-public-v1","_id":"17609503","_score":24.128258,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-12-02T01:47:02.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"29483","tags":null,"has_narrative":true,"complaint_id":"17609503","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-12-02T01:41:08.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. The <em>CFPB</em> <em>lawsuit</em> alleges that Experian has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.128258,"17609503"]},{"_index":"complaint-public-v1","_id":"13830523","_score":24.128258,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against XXXX. The CFPB lawsuit alleges that XXXX  has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-06-01T18:06:08.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"29483","tags":null,"has_narrative":true,"complaint_id":"13830523","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-06-01T17:50:57.000Z","state":"SC","company_public_response":null,"sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against XXXX. The <em>CFPB</em> <em>lawsuit</em> alleges that XXXX  has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"]},"sort":[24.128258,"13830523"]},{"_index":"complaint-public-v1","_id":"13827713","_score":24.128258,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-05-31T22:40:56.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"29418","tags":null,"has_narrative":true,"complaint_id":"13827713","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-05-31T22:18:34.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. The <em>CFPB</em> <em>lawsuit</em> alleges that Experian has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.128258,"13827713"]},{"_index":"complaint-public-v1","_id":"15529622","_score":24.111229,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-08-26T19:00:58.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"29483","tags":null,"has_narrative":true,"complaint_id":"15529622","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-08-26T17:31:42.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. The <em>CFPB</em> <em>lawsuit</em> alleges that Experian has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.111229,"15529622"]},{"_index":"complaint-public-v1","_id":"15016026","_score":24.111229,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-08-03T21:45:58.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"29483","tags":null,"has_narrative":true,"complaint_id":"15016026","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-08-03T21:35:05.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. The <em>CFPB</em> <em>lawsuit</em> alleges that Experian has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.111229,"15016026"]},{"_index":"complaint-public-v1","_id":"13638391","_score":24.111229,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-05-21T22:04:36.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"XXXXX","tags":null,"has_narrative":true,"complaint_id":"13638391","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-05-21T21:51:36.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. The <em>CFPB</em> <em>lawsuit</em> alleges that Experian has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.111229,"13638391"]},{"_index":"complaint-public-v1","_id":"15326923","_score":24.10595,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-08-16T23:27:51.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"29483","tags":null,"has_narrative":true,"complaint_id":"15326923","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-08-16T23:13:38.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. The <em>CFPB</em> <em>lawsuit</em> alleges that Experian has systematically failed to reasonably investigate <em>consumer</em> disputes, improperly handled dispute documentation, and failed to ensure the accuracy of <em>consumer</em> credit <em>files</em>."],"product":["Credit reporting or other personal <em>consumer</em> reports"],"company_public_response":["Company has responded to the <em>consumer</em> and the <em>CFPB</em> and chooses not to provide a public response"]},"sort":[24.10595,"15326923"]},{"_index":"complaint-public-v1","_id":"14895926","_score":24.10595,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent lawsuit filed by the Consumer Financial Protection Bureau ( CFPB ) against Experian. The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of account","date_sent_to_company":"2025-07-26T20:20:26.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"XXXXX","tags":null,"has_narrative":true,"complaint_id":"14895926","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-07-26T20:07:29.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. 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The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced.","date_sent_to_company":"2025-06-02T17:24:02.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"29483","tags":null,"has_narrative":true,"complaint_id":"13849518","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-06-02T17:10:42.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. 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The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-05-21T22:24:52.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"290XX","tags":null,"has_narrative":true,"complaint_id":"13634605","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-05-21T22:15:43.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. 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I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-08-24T19:29:24.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"29483","tags":null,"has_narrative":true,"complaint_id":"15509077","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-08-24T19:21:31.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. 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The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-06-21T19:51:18.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"30305","tags":null,"has_narrative":true,"complaint_id":"14225288","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-06-21T19:37:45.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. 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The CFPB lawsuit alleges that Experian has systematically failed to reasonably investigate consumer disputes, improperly handled dispute documentation, and failed to ensure the accuracy of consumer credit files. I have personally experienced many of these same issues, and I demand immediate corrective action and deletion of accounts referenced","date_sent_to_company":"2025-06-02T17:17:05.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"29483","tags":null,"has_narrative":true,"complaint_id":"13850529","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-06-02T17:10:12.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I am writing to formally dispute inaccurate and incomplete information on my credit report, similar to the concerns outlined in the recent <em>lawsuit</em> <em>filed</em> by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) against Experian. 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Heath, Attorney at Law, PLLC","date_received":"2025-04-01T15:59:12.000Z","state":"NV","company_public_response":null,"sub_issue":null},"highlight":{"complaint_what_happened":["The <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) <em>filed</em> a <em>lawsuit</em> against XXXX XXXX and XXXX alleging violations of the Telemarketing Sales Rule ( TSR ) and the <em>Consumer</em> <em>Financial</em> <em>Protection</em> Act, resulting in a {$2.00} XXXX settlement and a ban from telemarketing credit repair services for 10 years. \n\ni paid lexington law and never received any settlement"]},"sort":[23.975723,"12759447"]},{"_index":"complaint-public-v1","_id":"11798490","_score":23.794468,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate information on my credit report. This dispute is submitted under the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681i, which requires credit reporting agencies to conduct a reasonable reinvestigation of disputed items. \nRecent findings by the Consumer Financial Protection Bureau ( CFPB ) have brought to light significant concerns regarding Experian 's failure to conduct proper investigations. Specifically, in a lawsuit filed against Experian, the CFPB alleges that the company engaged in sham investigations, violating consumer protection laws by failing to meet its obligations under the FCRA. \nRecent findings by the Consumer Financial Protection Bureau ( CFPB ) have brought to light significant concerns regarding Experian 's failure to conduct proper investigations. Specifically, in a lawsuit filed against Experian, the CFPB alleges that the company engaged in sham investigations, violating consumer protection laws by failing to meet its obligations under the FCRA. \nI hereby request that Experian : XXXX. Conduct a thorough reinvestigation of the following disputed accounts or items, XXXX XXXX XXXX XXXX Balance XXXX. Provide me with all documentation used to verify the accuracy of the disputed information. \n\nXXXX. Correct or delete any information that can not be verified or is inaccurate, as mandated by law.","date_sent_to_company":"2025-01-27T23:13:59.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"85202","tags":null,"has_narrative":true,"complaint_id":"11798490","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-27T23:01:08.000Z","state":"AZ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information is missing that should be on the report"},"highlight":{"complaint_what_happened":["Recent findings by the <em>Consumer</em> <em>Financial</em> <em>Protection</em> <em>Bureau</em> ( <em>CFPB</em> ) have brought to light significant concerns regarding Experian 's failure to conduct proper investigations. 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