{"took":77,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":2172,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"1796530","_score":23.874063,"_source":{"product":"Credit reporting","complaint_what_happened":"On XXXX XXXX XXXX I was at the attorney general office in a conference with XXXX XXXX and the agent for the attorney general said that they could not proceed until the motions of lawsuit against XXXX XXXX was over. \nI am suing my ex-wife do to harming my credit and going to the attorney general and having the attorney general filing for back pay child support. When we had an agreement since XXXX XXXX, XXXX that I would not owe her a dime due to me being dead to her both children. My attorney contacted the office of the attorney general and by state law they are not to harm my credit until the lawsuit is over with.","date_sent_to_company":"2016-02-26T17:31:50.000Z","issue":"Incorrect information on credit report","sub_product":null,"zip_code":"78586","tags":null,"has_narrative":true,"complaint_id":"1796530","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2016-02-20T20:09:22.000Z","state":"AP","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account terms"},"highlight":{"complaint_what_happened":["On <em>XXXX</em> <em>XXXX</em> <em>XXXX</em> I was at the <em>attorney</em> <em>general</em> office in a conference with <em>XXXX</em> <em>XXXX</em> and the agent for the <em>attorney</em> <em>general</em> said that they could not proceed until the motions of <em>lawsuit</em> <em>against</em> <em>XXXX</em> <em>XXXX</em> was over. \nI am suing my ex-wife do to harming my credit and going to the <em>attorney</em> <em>general</em> and having the <em>attorney</em> <em>general</em> filing for back pay child support. When we had an agreement since <em>XXXX</em> <em>XXXX</em>, <em>XXXX</em> that I would not owe her a dime due to me being dead to her both children."]},"sort":[23.874063,"1796530"]},{"_index":"complaint-public-v1","_id":"2002250","_score":21.071016,"_source":{"product":"Credit reporting","complaint_what_happened":"I have disputed XXXX - XXXX directly with XXXX three times, filed a complaint against them with the XXXX, the CFPB and the Attorney General in Texas. I am irate because they have not responded to any of my complaints via phone call, email or mail. How can they do that? \n\nThis account needs to be deleted on my credit report before I hire an FCRA attorney to file a lawsuit against XXXX.","date_sent_to_company":"2016-07-07T22:35:14.000Z","issue":"Credit reporting company's investigation","sub_product":null,"zip_code":"11211","tags":null,"has_narrative":true,"complaint_id":"2002250","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2016-07-07T22:35:13.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"No notice of investigation status/result"},"highlight":{"complaint_what_happened":["I have disputed <em>XXXX</em> - <em>XXXX</em> directly with <em>XXXX</em> three times, filed a complaint <em>against</em> them with the <em>XXXX</em>, the CFPB and the <em>Attorney</em> <em>General</em> in Texas. I am irate because they have not responded to any of my complaints via phone call, email or mail. How can they do that? \n\nThis account needs to be deleted on my credit report before I hire an FCRA <em>attorney</em> to file a <em>lawsuit</em> <em>against</em> <em>XXXX</em>."]},"sort":[21.071016,"2002250"]},{"_index":"complaint-public-v1","_id":"2001232","_score":21.071016,"_source":{"product":"Credit reporting","complaint_what_happened":"I have disputed XXXX - XXXX directly with XXXX three times, filed a complaint against them with the XXXX, the CFPB and the Attorney General in Texas. I am irate because they have not responded to any of my complaints via phone call, email or mail. How can they do that? \n\nThis account needs to be deleted on my credit report before I hire an FCRA attorney to file a lawsuit against XXXX.","date_sent_to_company":"2016-07-07T22:33:05.000Z","issue":"Credit reporting company's investigation","sub_product":null,"zip_code":"11211","tags":null,"has_narrative":true,"complaint_id":"2001232","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2016-07-07T22:33:04.000Z","state":"NY","company_public_response":null,"sub_issue":"No notice of investigation status/result"},"highlight":{"complaint_what_happened":["I have disputed <em>XXXX</em> - <em>XXXX</em> directly with <em>XXXX</em> three times, filed a complaint <em>against</em> them with the <em>XXXX</em>, the CFPB and the <em>Attorney</em> <em>General</em> in Texas. I am irate because they have not responded to any of my complaints via phone call, email or mail. How can they do that? \n\nThis account needs to be deleted on my credit report before I hire an FCRA <em>attorney</em> to file a <em>lawsuit</em> <em>against</em> <em>XXXX</em>."]},"sort":[21.071016,"2001232"]},{"_index":"complaint-public-v1","_id":"3450571","_score":20.851849,"_source":{"product":"Debt collection","complaint_what_happened":"I have disputed with the company and mailed them several letters ... never received anything back. Now there's a lawsuit against me. How if I didn't get a right to cure? That's against federal debt collection practices!! I've contacted attorney general XXXX XXXX","date_sent_to_company":"2019-11-26T07:43:09.000Z","issue":"Written notification about debt","sub_product":"Credit card debt","zip_code":"514XX","tags":null,"has_narrative":true,"complaint_id":"3450571","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"CL Holdings LLC","date_received":"2019-11-26T02:35:03.000Z","state":"IA","company_public_response":null,"sub_issue":"Didn't receive enough information to verify debt"},"highlight":{"complaint_what_happened":["Now there's a <em>lawsuit</em> <em>against</em> me. How if I didn't get a right to cure? That's <em>against</em> federal debt collection practices!! I've contacted <em>attorney</em> <em>general</em> <em>XXXX</em> <em>XXXX</em>"]},"sort":[20.851849,"3450571"]},{"_index":"complaint-public-v1","_id":"4057859","_score":20.778427,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"There is a {$550.00} million dollar lawsuit against XXXX by the attorney general that ordered them to forgive the auto loan debts of consumers due to their bad business practices and predatory lending during the time frame starting from XXXX to XXXX. I had a vehicle loan with them during that time frame and was definitely a victim of their subprime lending amongst other bad business practices, one being them not properly providing all loan parties proper documents. Attached is a link regarding the settlement via the Attorney general. XXXX XXXX XXXXXXXX","date_sent_to_company":"2021-01-09T08:11:33.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"78660","tags":null,"has_narrative":true,"complaint_id":"4057859","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2021-01-09T03:03:43.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Attached is a link regarding the settlement via the <em>Attorney</em> <em>general</em>. <em>XXXX</em> <em>XXXX</em> XXXXXXXX"]},"sort":[20.778427,"4057859"]},{"_index":"complaint-public-v1","_id":"2305450","_score":20.607805,"_source":{"product":"Student loan","complaint_what_happened":"Lawsuits : 1. Federal Trade Commission Vs XXXX Status : settled for XXXX ( XX/XX/XXXX ) 2.Consumer financial protection Bureau vs Navient Status : Pending I am XXXX XXXX XXXX Veteran who went to XXXX University from XX/XX/XXXX-XX/XX/XXXX Racked up XXXX student loans which eventually end up with Navient. I also have about XXXX private student loans with XXXX XXXX while going to XXXX XXXX sold me a dream, I got a college degree in XXXX XXXX and I am now XXXX. It has been a nightmare to find decent paying job with my worhtless degree. FTC vs XXXX Stated that allegely XXXX misled prospective students with ads and touted high employment rated and income levels upon graduation. XXXX ended settling in with FTC for XXXX. \n\nNavient is now being suit by Consumer Financial Protection Bureau along with US Attorney General office, XXXX Attorney general and XXXX Attorney general for unlawful practices such as misallocated payments, steered people into costly plan and supply wrong information. \n\nThese XXXX loans payments, XXXX with Navient and another XXXX with XXXX racked up very high interest plus my other unsecured debt which forced me into Bankruptcy XX/XX/XXXX. \n\nI learned the US attoney general filed a lawsuit agains Navient along with other Attoney general from other states individually. I would US Attorney General to come on board strongly to protect the interest of XXXX residents affected by Navient reckeless behavior and joint other states AG and file a lawsuit against Navient. \n\nI would like some relief or perhaps forgiveness on my student loans since I got stuck with a worthless degree and very high student loan debt. \n\nSee Links XXXX CFPB Lawsuit","date_sent_to_company":"2017-01-23T17:45:32.000Z","issue":"Dealing with my lender or servicer","sub_product":"Federal student loan servicing","zip_code":"07666","tags":"Servicemember","has_narrative":true,"complaint_id":"2305450","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Navient Solutions, LLC.","date_received":"2017-01-23T17:45:32.000Z","state":"NJ","company_public_response":null,"sub_issue":"Received bad information about my loan"},"highlight":{"complaint_what_happened":["I would US <em>Attorney</em> <em>General</em> to come on board strongly to protect the interest of <em>XXXX</em> residents affected by Navient reckeless behavior and joint other states AG and file a <em>lawsuit</em> <em>against</em> Navient. \n\nI would like some relief or perhaps forgiveness on my student loans since I got stuck with a worthless degree and very high student loan debt. \n\nSee Links <em>XXXX</em> CFPB <em>Lawsuit</em>"]},"sort":[20.607805,"2305450"]},{"_index":"complaint-public-v1","_id":"13659980","_score":20.247211,"_source":{"product":"Debt collection","complaint_what_happened":"1. XXXX XXXX XXXX, a XXXX ( XXXX ) with a criminal record has used my social security ( XXXX ) in a bad faith lawsuit .XXXX  XXXX XXXX, with ... ( Texas XXXX XXXX # XXXX ) has a criminal record ranging from ( Fraud ) .This lady has committed government fraud, perjury, identity theft using my federal social security number, without my consent or permission. Also I went to ( XXXX XXXX XXXX XXXX ) and Judge XXXX XXXX, ruled in my favor on or about XXXX stating the ( Texas Attorney General ) may take nothing by there frivolous lawsuit, and the demand for child support for {$75000.00} was denied. Now the account has grown to {$95000.00} and I will never pay any extortion to the ( State Of Texas ) Attorney General Office. I have no child by XXXX XXXX XXXX, I asked the former attorney general lawyer XXXX XXXX XXXX, to produce this child for ( DNA. ) testing and they refused. I have been violated pursuant to 42 U.S.C.1981-1983 et.al I seek {$100000.00} for defamation, slander, libel against the governmental agency, circumventing a legal judicial order ruling in my favor plaintiff ( XXXX XXXX ) and Attorney General Office , take XXXX dollars!","date_sent_to_company":"2025-05-22T17:35:18.000Z","issue":"Attempts to collect debt not owed","sub_product":"Other debt","zip_code":"75216","tags":null,"has_narrative":true,"complaint_id":"13659980","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-05-22T16:31:03.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Debt was result of identity theft"},"highlight":{"complaint_what_happened":["Also I went to ( <em>XXXX</em> <em>XXXX</em> <em>XXXX</em> <em>XXXX</em> ) and Judge <em>XXXX</em> <em>XXXX</em>, ruled in my favor on or about <em>XXXX</em> stating the ( Texas <em>Attorney</em> <em>General</em> ) may take nothing by there frivolous <em>lawsuit</em>, and the demand for child support for {$75000.00} was denied. Now the account has grown to {$95000.00} and I will never pay any extortion to the ( State Of Texas ) <em>Attorney</em> <em>General</em> Office."]},"sort":[20.247211,"13659980"]},{"_index":"complaint-public-v1","_id":"4661595","_score":20.207748,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I filed a complaint against Equifax. Complaint # XXXX. Equifaxes response did not address my complaint. There is no way Equifax read the complaint and responded how they responded. I want Equifax to respond to the complaint with an answer that actually address the complaint. They did not address the issues in my complaint instead they responded with a generic answer. I honestly believe Equifax loves to give away money. They have to because the only language they see to understand is a lawsuit. Equifax has been sued numerous times for the same issues that are in my complaint. Actually take the time to read my complaint and respond to the issues in my complaint. I want Equifax to justify why they allow documents, that the SC Attorney Generals office said were faked, to be used to validate the non existing debt that XXXX XXXX made up to scam me out of money. Address this issue. That is what my complaint was about. I did not say anything about errors on my credit report. I said Equifax is allowing documents that the SC Attorney Generals office already said are fake and if they were real do not meet the legal burden of proof need to validate this fake debt between me and XXXX XXXX XXXX. Equifax can address this issue here or address it in court when I file a lawsuit against Equifax. Explain why you ( Equifax ) say that documents that were ruled to be fraudulent by the SC Attorney Generals office verify this fake, made up debt that XXXX XXXX XXXX has submitted to you.","date_sent_to_company":"2021-08-25T19:57:16.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32505","tags":null,"has_narrative":true,"complaint_id":"4661595","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2021-08-25T19:40:56.000Z","state":"FL","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I said Equifax is allowing documents that the SC <em>Attorney</em> <em>Generals</em> office already said are fake and if they were real do not meet the legal burden of proof need to validate this fake debt between me and <em>XXXX</em> <em>XXXX</em> <em>XXXX</em>. Equifax can address this issue here or address it in court when I file a <em>lawsuit</em> <em>against</em> Equifax."]},"sort":[20.207748,"4661595"]},{"_index":"complaint-public-v1","_id":"3540120","_score":20.092386,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"XXXX  Back in 2009 XXXX 's already had to pay a {$4.00} XXXX settlement after it was involved in a Texas state lawsuit where it was accused of deceptive trade practices. In XX/XX/2009, Attorney General XXXX XXXX filed a litigation against the electronics retailer claiming it violated the Texas Deceptive Trade Practices Act.","date_sent_to_company":"2020-02-21T21:43:00.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"77035","tags":null,"has_narrative":true,"complaint_id":"3540120","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2020-02-21T21:22:11.000Z","state":"TX","company_public_response":null,"sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["<em>XXXX</em>  Back in 2009 <em>XXXX</em> 's already had to pay a {$4.00} <em>XXXX</em> settlement after it was involved in a Texas state <em>lawsuit</em> where it was accused of deceptive trade practices. In <em>XX/XX</em>/2009, <em>Attorney</em> <em>General</em> <em>XXXX</em> <em>XXXX</em> filed a litigation <em>against</em> the electronics retailer claiming it violated the Texas Deceptive Trade Practices Act."]},"sort":[20.092386,"3540120"]},{"_index":"complaint-public-v1","_id":"2923479","_score":20.083782,"_source":{"product":"Vehicle loan or lease","complaint_what_happened":"I have attached a file below proof of the case with common pleas court that i won a law suit against XXXX XXXX for XXXX and settlement to arise out of the purchase this settlement was confirmed by Judge XXXX XXXX. Case number XXXX i won a lawsuit against XXXX XXXX  for Dealership fraud of over charging me. Please remove this loan from our credit reports or i will take this to the Ohio Attorney General XXXX XXXX. If this is not removed within 15 business days i will exercise my rights to XXXX XXXX. This is all due to auto fraud and lemon car from XXXX XXXX. I have an open pending case with the ohio attorney general if this is not taken care of XXXX  had told me to file another complaint and if it is denied he will be taking over.","date_sent_to_company":"2018-06-01T04:00:36.000Z","issue":"Getting a loan or lease","sub_product":"Loan","zip_code":"44134","tags":null,"has_narrative":true,"complaint_id":"2923479","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Byrider Franchising, LLC","date_received":"2018-06-01T03:44:58.000Z","state":"OH","company_public_response":"Company believes it acted appropriately as authorized by contract or law","sub_issue":"Fraudulent loan"},"highlight":{"complaint_what_happened":["I have attached a file below proof of the case with common pleas court that i won a law suit <em>against</em> <em>XXXX</em> <em>XXXX</em> for <em>XXXX</em> and settlement to arise out of the purchase this settlement was confirmed by Judge <em>XXXX</em> <em>XXXX</em>. Case number <em>XXXX</em> i won a <em>lawsuit</em> <em>against</em> <em>XXXX</em> <em>XXXX</em>  for Dealership fraud of over charging me. Please remove this loan from our credit reports or i will take this to the Ohio <em>Attorney</em> <em>General</em> <em>XXXX</em> <em>XXXX</em>."]},"sort":[20.083782,"2923479"]},{"_index":"complaint-public-v1","_id":"3540115","_score":19.938362,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"XXXX Back in XX/XX/2009 XXXX 's already had to pay a {$4.00} XXXX settlement after it was involved in a Texas state lawsuit where it was accused of deceptive trade practices. In XX/XX/2009, Attorney General XXXX XXXX filed a litigation against the electronics retailer claiming it violated the Texas Deceptive Trade Practices Act.","date_sent_to_company":"2020-02-21T21:43:10.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"77035","tags":null,"has_narrative":true,"complaint_id":"3540115","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2020-02-21T21:43:06.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["<em>XXXX</em> Back in <em>XX/XX</em>/2009 <em>XXXX</em> 's already had to pay a {$4.00} <em>XXXX</em> settlement after it was involved in a Texas state <em>lawsuit</em> where it was accused of deceptive trade practices. In <em>XX/XX</em>/2009, <em>Attorney</em> <em>General</em> <em>XXXX</em> <em>XXXX</em> filed a litigation <em>against</em> the electronics retailer claiming it violated the Texas Deceptive Trade Practices Act."]},"sort":[19.938362,"3540115"]},{"_index":"complaint-public-v1","_id":"3540121","_score":19.933117,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"XXXX Back in XX/XX/2009 XXXX 's already had to pay a {$4.00} XXXX settlement after it was involved in a Texas state lawsuit where it was accused of deceptive trade practices. In XX/XX/2009, Attorney General XXXX XXXX filed a litigation against the electronics retailer claiming it violated the Texas Deceptive Trade Practices Act.","date_sent_to_company":"2020-02-21T21:43:10.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"77035","tags":null,"has_narrative":true,"complaint_id":"3540121","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2020-02-21T21:43:06.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["<em>XXXX</em> Back in <em>XX/XX</em>/2009 <em>XXXX</em> 's already had to pay a {$4.00} <em>XXXX</em> settlement after it was involved in a Texas state <em>lawsuit</em> where it was accused of deceptive trade practices. In <em>XX/XX</em>/2009, <em>Attorney</em> <em>General</em> <em>XXXX</em> <em>XXXX</em> filed a litigation <em>against</em> the electronics retailer claiming it violated the Texas Deceptive Trade Practices Act."]},"sort":[19.933117,"3540121"]},{"_index":"complaint-public-v1","_id":"9620724","_score":19.63161,"_source":{"product":"Debt collection","complaint_what_happened":"ENOVA and subsidiaries filed a suit without merit or notifying me. Also, it was filed and state where I do not reside, work or do business in. Also, it was harassment against me at a house I do not reside at currently due to water damage per a leak which lead to mold remediation and ongoing repairs. ENOVA illegally left sensitive documents where a worker at the house saw sensitive information. Also, It was illegally and incorrectly left for a company that is not at this address. There is no company at this address. Also, Another company reached out to me informing me of the lawsuit. We were in the process of discussing dismissing this claim against me with regards to communication with ENOVA and XXXX XXXX XXXX XXXX So I was blindsided by the lawsuit while getting resolution via CFPB, XXXX, and Attorney General Office in Chicago. I was informed of the lawsuit by a company called XXXX XXXX, XXXX. This matter is being mediated with XXXX, CFPB and Office of Attorney Office in Chicago. This company and subsidiaries and parent companies are predators and anti-Black American. We will fight this unjust claim as this company continue to humiliate, defame and slander me.","date_sent_to_company":"2024-07-25T20:42:10.000Z","issue":"Took or threatened to take negative or legal action","sub_product":"Other debt","zip_code":"200XX","tags":null,"has_narrative":true,"complaint_id":"9620724","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"ENOVA INTERNATIONAL, INC.","date_received":"2024-07-25T19:33:08.000Z","state":"DC","company_public_response":null,"sub_issue":"Sued you without properly notifying you of lawsuit"},"highlight":{"complaint_what_happened":["We were in the process of discussing dismissing this claim <em>against</em> me with regards to communication with ENOVA and <em>XXXX</em> <em>XXXX</em> <em>XXXX</em> <em>XXXX</em> So I was blindsided by the <em>lawsuit</em> while getting resolution via CFPB, <em>XXXX</em>, and <em>Attorney</em> <em>General</em> Office in Chicago. I was informed of the <em>lawsuit</em> by a company called <em>XXXX</em> <em>XXXX</em>, <em>XXXX</em>. This matter is being mediated with <em>XXXX</em>, CFPB and Office of <em>Attorney</em> Office in Chicago. This company and subsidiaries and parent companies are predators and anti-Black American."],"sub_issue":["Sued you without properly notifying you of <em>lawsuit</em>"]},"sort":[19.63161,"9620724"]},{"_index":"complaint-public-v1","_id":"19686502","_score":19.399252,"_source":{"product":"Checking or savings account","complaint_what_happened":"NOTICE OF CIVIL LAWSUIT XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX, XXXXXXXX XXXX XXXXXXXX phone number : ( XXXX ) XXXX I HAVE ALREADY EMAILED YOU COPY OF MY STATE ID THAT IS NOT EXPIRED AND COPY OF SSN CARD AND MY BRITH CERTIFICATE TO CHANGE MY ADDRESS ON MY ACCOUNT BUT YOU REFUSED SO I AM GOING TO FILE A CIVIL LAWSUIT AGAINST XXXX  XXXX  NEXT MONTH FOR IDENITY THEFT AND FRAUD WITH XXXX XXXX XXXX I WILL ALSO SUE FOR ALL MY XXXX  AND XXXX BENEFITS THAT ARE LOST OR STOLEN FROM NOW ON YOU WILL DEAL WITH MY ATTORNEY XXXX XXXX XXXX AND THE ATTORNEY GENERAL AND XXXX  ALSO POLICE REPORT FILED WITH XXXX XXXX WITH XXXX XXXX POLICE DEPT","date_sent_to_company":"2026-02-22T02:25:03.000Z","issue":"Managing an account","sub_product":"Checking account","zip_code":"33432","tags":null,"has_narrative":true,"complaint_id":"19686502","timely":"Yes","company_response":"Closed with monetary relief","submitted_via":"Web","company":"Comerica","date_received":"2026-02-22T02:05:06.000Z","state":"FL","company_public_response":null,"sub_issue":"Banking errors"},"highlight":{"complaint_what_happened":["DEAL WITH MY <em>ATTORNEY</em> <em>XXXX</em> <em>XXXX</em> <em>XXXX</em> AND THE <em>ATTORNEY</em> <em>GENERAL</em> AND <em>XXXX</em>  ALSO POLICE REPORT FILED WITH <em>XXXX</em> <em>XXXX</em> WITH <em>XXXX</em> <em>XXXX</em> POLICE DEPT"]},"sort":[19.399252,"19686502"]},{"_index":"complaint-public-v1","_id":"8071782","_score":19.393583,"_source":{"product":"Vehicle loan or lease","complaint_what_happened":"I bought a car through XXXX. They use a financing company called XXXX. They had a data leak and now someone named \" XXXX XXXX '' is calling me nonstop saying they are XXXX. XXXX uis dealing with a company who has multiple class action lawsuits against them. They chose them. I have been called over XXXX times from XXXX XXXXXXXX XXXX claiming to be XXXX harassing me nonstop from a call center in the XXXX and my data gas been leaked. \n\nXXXX doesn't care. XXXX is a mess. I have a XXXX and it is causing me to be under such stress it is unreal. \n\nXXXX should not be doing business with this mess of a company with attorney General complaints and class action lawsuits against it.","date_sent_to_company":"2023-12-28T16:54:02.000Z","issue":"Managing the loan or lease","sub_product":"Loan","zip_code":"480XX","tags":null,"has_narrative":true,"complaint_id":"8071782","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Bridgecrest Acceptance Corporation","date_received":"2023-12-28T16:46:21.000Z","state":"MI","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Problem with additional products or services purchased with the loan"},"highlight":{"complaint_what_happened":["I have a <em>XXXX</em> and it is causing me to be under such stress it is unreal. \n\n<em>XXXX</em> should not be doing business with this mess of a company with <em>attorney</em> <em>General</em> complaints and class action <em>lawsuits</em> <em>against</em> it."]},"sort":[19.393583,"8071782"]},{"_index":"complaint-public-v1","_id":"3064099","_score":19.36683,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I have had problems getting a dispute by XXXX XXXX XXXX removed from my Experian report. Both XXXX  and XXXX have had no problem removing the item. XXXX XXXX XXXX Scams small businesses and the credit bureaus should not be allowed to give them a platform. Small businesses are the backbone of this countrys economy and a large company thats sole business model is to defraud them into paying {$5000.00} for a {$150.00} credit card machine is shameful. XXXX XXXX XXXX makes up 25 % of New York States default judgments. They exist to sue. Think broke numerous State of Texas door to door sales laws against my company when they tried to got me to sign up. I have filed complaints with the NY Attorney General and Texas Attorney General. NYAG even has a lawsuit against them, and they lost lawsuits in other states for there criminal enterprise as well. I sent all my evidence and certified letters to Experian showing how this company was defrauding me and all they report back is that it is a valid debt. I want to know how it is validated and the proof of it. It is not a valid debt it is theft and should not be allowed. Just like loan sharks dont have access to a credit report this company should not as well.","date_sent_to_company":"2018-11-02T18:37:13.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"78626","tags":null,"has_narrative":true,"complaint_id":"3064099","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2018-11-02T18:17:41.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["<em>XXXX</em> <em>XXXX</em> <em>XXXX</em> makes up 25 % of New York States default judgments. They exist to sue. Think broke numerous State of Texas door to door sales laws <em>against</em> my company when they tried to got me to sign up. I have filed complaints with the NY <em>Attorney</em> <em>General</em> and Texas <em>Attorney</em> <em>General</em>. NYAG even has a <em>lawsuit</em> <em>against</em> them, and they lost <em>lawsuits</em> in other states for there criminal enterprise as well."]},"sort":[19.36683,"3064099"]},{"_index":"complaint-public-v1","_id":"10743355","_score":19.305555,"_source":{"product":"Debt collection","complaint_what_happened":"I have notified XXXX and Experian that the account vendor XXXX Office of Texas Attorney General ) is actively being sued in federal court for illegal activity and I have provided substantial evidence to the credit bureaus proving that the account was paid prior to the lawsuit. As a result of me filing a federal lawsuit against the account vendor they retaliated by illegally changing the past due amount to an amount that does not line up with my income per the law. In addition they filed illegal enforcement paperwork to have me sentenced to jail. The account continues to negatively impact my credit report The fact that the account vendor allegedly retaliated by increasing the balance after federal suit was filed violates the Fair Debt Collection Practices Act ( FDCPA ) and is considered unlawful harassment per the law. This has opened me up for additional claims for damages beyond the current suit. Increasing the balance after I've filed a lawsuit is also an attempt to retaliate and intimidate. The credit bureaus and account vendor continue to refuse to remove the inaccurate information despite the evidence I have. This is a violation of the Fair Credit Reporting Act ( FCRA ) Account in Dispute ( Office of Texas Attorney General )","date_sent_to_company":"2024-11-09T07:43:22.000Z","issue":"Took or threatened to take negative or legal action","sub_product":"Other debt","zip_code":"75063","tags":null,"has_narrative":true,"complaint_id":"10743355","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-11-09T07:24:59.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Threatened to arrest you or take you to jail if you do not pay"},"highlight":{"complaint_what_happened":["I have notified <em>XXXX</em> and Experian that the account vendor <em>XXXX</em> Office of Texas <em>Attorney</em> <em>General</em> ) is actively being sued in federal court for illegal activity and I have provided substantial evidence to the credit bureaus proving that the account was paid prior to the <em>lawsuit</em>. As a result of me filing a federal <em>lawsuit</em> <em>against</em> the account vendor they retaliated by illegally changing the past due amount to an amount that does not line up with my income per the law."]},"sort":[19.305555,"10743355"]},{"_index":"complaint-public-v1","_id":"4940487","_score":19.28078,"_source":{"product":"Credit card or prepaid card","complaint_what_happened":"Problem with Credit Card Charge. Vendor use was XXXX XXXX XXXX, who then dispatch XXXX XXXX XXXX  ( XXXX ), who in term charge my credit card {$85.00}. I dispute the Charge because the initiate was to XXXX XXXX XXXX, that who I pay a monthly fee to protect my home. Shortly afterward, it was XXXX XXXX XXXX XXXX has a class-action lawsuit pending for fraudulent repairs- no repairs are NEVER DONE- Instead the repair is denied, and the Vendor charge credit card. ALL part the class action Attorney General lawsuit. See Attach. My Bluebird card end was close as I INCORRECTLY ACCUSED OF FILING A FRAUD DISPUTE. When actually Firms that facilitate fraudespecially against the elderlyneed to pay a price. XXXX firm may operate in the background, but theyre very much in FTC sights. I m filing a complaint as it is reason to believe that the named ; XXXX XXXX, XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX, GA, XXXX Phone : ( XXXX ) XXXX XXXX are violating the law and it should be noted to the Commission that these proceeding ARE NOT in the public interest, as they process KNOWN fraudulent charges given Attorney General fraudulent lawsuit, as part of a larger fraud scam.","date_sent_to_company":"2022-01-05T19:36:20.000Z","issue":"Problem with a purchase or transfer","sub_product":"General-purpose prepaid card","zip_code":"89506","tags":"Older American","has_narrative":true,"complaint_id":"4940487","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"AMERICAN EXPRESS COMPANY","date_received":"2021-11-23T19:04:31.000Z","state":"NV","company_public_response":null,"sub_issue":"Card company isn't resolving a dispute about a purchase or transfer"},"highlight":{"complaint_what_happened":["Vendor use was <em>XXXX</em> <em>XXXX</em> <em>XXXX</em>, who then dispatch <em>XXXX</em> <em>XXXX</em> <em>XXXX</em>  ( <em>XXXX</em> ), who in term charge my credit card {$85.00}. I dispute the Charge because the initiate was to <em>XXXX</em> <em>XXXX</em> <em>XXXX</em>, that who I pay a monthly fee to protect my home. Shortly afterward, it was <em>XXXX</em> <em>XXXX</em> <em>XXXX</em> <em>XXXX</em> has a class-action <em>lawsuit</em> pending for fraudulent repairs- no repairs are NEVER DONE- Instead the repair is denied, and the Vendor charge credit card. ALL part the class action <em>Attorney</em> <em>General</em> <em>lawsuit</em>. See Attach."],"sub_product":["<em>General</em>-purpose prepaid card"]},"sort":[19.28078,"4940487"]},{"_index":"complaint-public-v1","_id":"5831388","_score":19.265715,"_source":{"product":"Student loan","complaint_what_happened":"Im seeking loan forgiveness since Navient has already forgiven XXXX XXXX dollars. But I was excluded because I reside in Texas and my attorney general didnt take up lawsuit against navient like 35 other states did.. Aside from living in Texas that makes me ineligible for forgiveness, I do however meet criterias for loan forgiveness in many other ways.","date_sent_to_company":"2022-08-01T11:46:29.000Z","issue":"Struggling to repay your loan","sub_product":"Private student loan","zip_code":"79905","tags":null,"has_narrative":true,"complaint_id":"5831388","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Navient Solutions, LLC.","date_received":"2022-08-01T11:37:43.000Z","state":"TX","company_public_response":null,"sub_issue":"Can't get other flexible options for repaying your loan"},"highlight":{"complaint_what_happened":["Im seeking loan forgiveness since Navient has already forgiven <em>XXXX</em> <em>XXXX</em> dollars. But I was excluded because I reside in Texas and my <em>attorney</em> <em>general</em> didnt take up <em>lawsuit</em> <em>against</em> navient like 35 other states did.. Aside from living in Texas that makes me ineligible for forgiveness, I do however meet criterias for loan forgiveness in many other ways."]},"sort":[19.265715,"5831388"]},{"_index":"complaint-public-v1","_id":"1829676","_score":19.257065,"_source":{"product":"Debt collection","complaint_what_happened":"XXXX XXXX hired debt collector to file a law suit against me regarding my credit card debt. The debt Collector got a judgement against me to collect property, wages, bank accounts etc. i became aware of this because my bank funds were gone today XXXX/XXXX/16 The attorney general in XXXX states and XXXX filed a case against XXXX for these unfair practices and won the case last year. The debt collector XXXX hired has n't stopped their unfair collection practices eventhough case against XXXX has been won and XXXX is not abiding by the settlement agreement/order against them as they havent stopped this debt collector. I called the attorney that seized my bank account and they claim to be unaware of the case against XXXX nor to desist collection for XXXX. I told them i was filing a claim at the attorney general because of the lawsuit against XXXX snd the attorneys secretary said to go ahead. \ni have been harrassed by them in numerous ways in the past with phone calls and people waiting for me outside my house during the time i was getting XXXX and had to be XXXX at home. \nThe amount claimed due to XXXX was never properly verified by XXXX nor rid XXXX notified me that the debt was being sold. \nI got into a situation of not being able pay XXXX due to their predatory interest increase. I was dealing with battling XXXX, then unemployment and divorce. My home is being foreclosed on too. At some point i remember informing XXXX i was going to file bankruptcy.","date_sent_to_company":"2016-04-28T15:15:31.000Z","issue":"Disclosure verification of debt","sub_product":"Credit card","zip_code":"89052","tags":null,"has_narrative":true,"complaint_id":"1829676","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Qualey Law Group, Inc.","date_received":"2016-03-12T10:16:40.000Z","state":"NV","company_public_response":"Company believes it acted appropriately as authorized by contract or law","sub_issue":"Not given enough info to verify debt"},"highlight":{"complaint_what_happened":["I told them i was filing a claim at the <em>attorney</em> <em>general</em> because of the <em>lawsuit</em> <em>against</em> <em>XXXX</em> snd the <em>attorneys</em> secretary said to go ahead. \ni have been harrassed by them in numerous ways in the past with phone calls and people waiting for me outside my house during the time i was getting <em>XXXX</em> and had to be <em>XXXX</em> at home. \nThe amount claimed due to <em>XXXX</em> was never properly verified by <em>XXXX</em> nor rid <em>XXXX</em> notified me that the debt was being sold."]},"sort":[19.257065,"1829676"]},{"_index":"complaint-public-v1","_id":"2900859","_score":19.247972,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"XXXX XXXX IS VIOLATING THE STATE USURY CAP OF 12 PERCENT AND SECOND XXXX XXXX HAS NO VIRGINIA LICENSES TO DO INTERNET PAYDAY LOAN HERE IN VIRGINIA. THERE IS A LAWSUIT OUT AGAINST THEM FROM THE STATE OF VIRGINIA FROM THE ATTORNEY GENERAL FROM VIRGINIA. I CALLED XXXX XXXX ON THE PHONE ON MONDAY AND I TALKED TO THEM REGARDING MY DISPUTE AND I ASK WHY IS THIS ACCOUNT STILL ON MY CREDIT REPORT SINCE THIS ACCOUNT WAS ILLEGAL PAYDAY LOAN AND THEY WERE NOT AUTHORIZE TO DO OR LEND MONEY HERE IN VIRGINIA AND I WAS TOLD FROM ONE OF THE REPRESENTIVE ON THE PHONE YES THERE WAS A LAWSUIT FILE AND YES THEY ARE NOT AUTHORIZE TO LEND MONEY IN THE STATE OF VIRGINIA AND THAT I WOULD NEED TO CONTACT THE CREDIT BUREAU ON ANY ISSUE I HAVE WIWTH MY CREDIT REPORT. ONCE AGAIN I CONTACT THE ATTORNEY GENERAL OFFICE HERE IN VIRGINIA AND I WAS TOLD THAT XXXX XXXX IS BEING SUE BY THE STATE IN A LAWSUIT AND I CONTACT EXPERIAN REGARDING MY CREDIT REPORT AND STATE THAT THIS ACCOUNT SHOULD NOT BE ON MY CREDIT REPORT SINCE THIS ACCOUNT IS A ILLEGAL INTERNET PAYDAY LOAN SINCE AT THE TIMW WHEN I TOOK OUT THE LOAN IN XX/XX/XXXX THEY DIDNT HAVE A LICENCE TO DO BUSSINESS IN THE STATE. YES THIS LOAN IS DISCHARGE ON MY CREDIT REPORT AND THIS ACCOUNT IS DUE TO COME OFF MY CREDIT REPORT ON XX/XX/XXXX BUT THIS LOAN SHOULD NOT NE ON THE REPORT AT ALL","date_sent_to_company":"2018-05-09T07:01:56.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"XXXXX","tags":null,"has_narrative":true,"complaint_id":"2900859","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2018-05-09T03:01:54.000Z","state":"VA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["<em>XXXX</em> <em>XXXX</em> IS VIOLATING THE STATE USURY CAP OF 12 PERCENT AND SECOND <em>XXXX</em> <em>XXXX</em> HAS NO VIRGINIA LICENSES TO DO INTERNET PAYDAY LOAN HERE IN VIRGINIA. THERE IS A <em>LAWSUIT</em> OUT <em>AGAINST</em> THEM FROM THE STATE OF VIRGINIA FROM THE <em>ATTORNEY</em> <em>GENERAL</em> FROM VIRGINIA."]},"sort":[19.247972,"2900859"]},{"_index":"complaint-public-v1","_id":"3768936","_score":19.245106,"_source":{"product":"Debt collection","complaint_what_happened":"People Commerce is on my credit report as an repo. I was a victim of receiving a lemon from this agency. And I was included in a class action lawsuit against this company and was compensated. The Pennsylvania attorneys general office would brought the class action suit on my behalf also told me this should be removed from my credit report. I was able to have it removed from XXXX but XXXX still have it on my account.","date_sent_to_company":"2020-08-06T18:12:23.000Z","issue":"False statements or representation","sub_product":"Auto debt","zip_code":"08401","tags":null,"has_narrative":true,"complaint_id":"3768936","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Peoples Commerce Inc","date_received":"2020-07-29T13:30:53.000Z","state":"NJ","company_public_response":null,"sub_issue":"Attempted to collect wrong amount"},"highlight":{"complaint_what_happened":["And I was included in a class action <em>lawsuit</em> <em>against</em> this company and was compensated. The Pennsylvania <em>attorneys</em> <em>general</em> office would brought the class action suit on my behalf also told me this should be removed from my credit report. I was able to have it removed from <em>XXXX</em> but <em>XXXX</em> still have it on my account."]},"sort":[19.245106,"3768936"]},{"_index":"complaint-public-v1","_id":"2900861","_score":19.23836,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"XXXX XXXX IS VIOLATING THE STATE USURY CAP OF 12 PERCENT AND SECOND XXXX XXXX HAS NO VIRGINIA LICENSES TO DO INTERNET PAYDAY LOAN HERE IN VIRGINIA. THERE IS A LAWSUIT OUT AGAINST THEM FROM THE STATE OF VIRGINIA FROM THE ATTORNEY GENERAL FROM VIRGINIA. I CALLED XXXX XXXX ON THE PHONE ON MONDAY AND I TALKED TO THEM REGARDING MY DISPUTE AND I ASK WHY IS THIS ACCOUNT STILL ON MY CREDIT REPORT SINCE THIS ACCOUNT WAS ILLEGAL PAYDAY LOAN AND THEY WERE NOT AUTHORIZE TO DO OR LEND MONEY HERE IN VIRGINIA AND I WAS TOLD FROM ONE OF  THE REPRESENTIVE ON THE PHONE YES THERE WAS A LAWSUIT FILE AND YES THEY ARE NOT AUTHORIZE TO LEND MONEY IN THE STATE OF VIRGINIA AND THAT I WOULD NEED TO CONTACT THE CREDIT BUREAU ON ANY ISSUE I HAVE WIWTH MY CREDIT REPORT. ONCE AGAIN I CONTACT THE ATTORNEY GENERAL OFFICE HERE IN VIRGINIA AND I WAS TOLD THAT XXXX XXXX IS BEING SUE BY THE STATE IN A LAWSUIT AND I CONTACT XXXX REGARDING MY CREDIT REPORT AND STATE THAT THIS ACCOUNT SHOULD NOT BE ON MY CREDIT REPORT SINCE THIS ACCOUNT IS A ILLEGAL INTERNET PAYDAY LOAN SINCE AT THE TIMW WHEN I TOOK OUT THE LOAN IN XX/XX/XXXX THEY DIDNT HAVE A LICENCE TO DO BUSSINESS IN THE STATE. YES THIS LOAN IS DISCHARGE ON MY CREDIT REPORT AND THIS ACCOUNT IS DUE TO COME OFF MY CREDIT REPORT ON XX/XX/XXXX BUT THIS LOAN SHOULD NOT NE ON THE REPORT AT ALL","date_sent_to_company":"2018-05-09T07:01:51.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"XXXXX","tags":null,"has_narrative":true,"complaint_id":"2900861","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"ENOVA INTERNATIONAL, INC.","date_received":"2018-05-09T02:32:26.000Z","state":"VA","company_public_response":"Company disputes the facts presented in the complaint","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["<em>XXXX</em> <em>XXXX</em> IS VIOLATING THE STATE USURY CAP OF 12 PERCENT AND SECOND <em>XXXX</em> <em>XXXX</em> HAS NO VIRGINIA LICENSES TO DO INTERNET PAYDAY LOAN HERE IN VIRGINIA. THERE IS A <em>LAWSUIT</em> OUT <em>AGAINST</em> THEM FROM THE STATE OF VIRGINIA FROM THE <em>ATTORNEY</em> <em>GENERAL</em> FROM VIRGINIA."]},"sort":[19.23836,"2900861"]},{"_index":"complaint-public-v1","_id":"1829404","_score":19.175545,"_source":{"product":"Debt collection","complaint_what_happened":"Jp morgan chase hired debt collector to file a law suit against me regarding my credit card debt. The debt Collector got a judgement against me to collect property, wages, bank accounts etc. i became aware of this because my bank funds were gone today XXXX/XXXX/16 The attorney general in XXXX states and XXXX filed a case against chase for these unfair practices and won the case last year. The debt collector chase hired has n't stopped their unfair collection practices eventhough case against chase has been won and chase is not abiding by the settlement agreement/order against them as they havent stopped this debt collector. I called the attorney that seized my bank account and they claim to be unaware of the case against chase nor to desist collection for chase. I told them i was filing a claim at the attorney general because of the lawsuit against chase snd the attorneys secretary said to go ahead. \ni have been harrassed by them in numerous ways in the past with phone calls and people waiting for me outside my house during the time i was getting XXXX and had to be XXXX at home. \nThe amount claimed due to chase was never properly verified by chase nor rid chase notified me that the debt was being sold. \nI got into a situation of not being able pay chase due to their predatory interest increase. I was dealing with battling XXXX, then unemployment and divorce. My home is being foreclosed on too. At some point i remember informing chase i was going to file bankruptcy.","date_sent_to_company":"2016-03-12T10:16:42.000Z","issue":"Disclosure verification of debt","sub_product":"Credit card","zip_code":"89052","tags":null,"has_narrative":true,"complaint_id":"1829404","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"JPMORGAN CHASE & CO.","date_received":"2016-03-12T10:16:41.000Z","state":"NV","company_public_response":null,"sub_issue":"Not given enough info to verify debt"},"highlight":{"complaint_what_happened":["Jp morgan chase hired debt collector to file a law suit <em>against</em> me regarding my credit card debt. The debt Collector got a judgement <em>against</em> me to collect property, wages, bank accounts etc. i became aware of this because my bank funds were gone today <em>XXXX</em>/<em>XXXX</em>/16 The <em>attorney</em> <em>general</em> in <em>XXXX</em> states and <em>XXXX</em> filed a case <em>against</em> chase for these unfair practices and won the case last year."]},"sort":[19.175545,"1829404"]},{"_index":"complaint-public-v1","_id":"10371341","_score":19.165642,"_source":{"product":"Debt collection","complaint_what_happened":"Original creditor was XXXX. I couldnt keep up with the loan payments and defaulted on the loan which led to the vehicle being repossessed on XX/XX/year>. Approximately one year after the repo I received a notice from AZ Attorney General advising me of a lawsuit against XXXX for unfair loan practices and horrific predatory lending practices. Long story short, XXXX forgave the delinquent balance, I received a restitution check from XXXX. Prior to receiving the notice from the Attorney General office, XXXX sold this debt to NCB Management. NCB Management is showing this as an OPEN debt, the originator creditor XXXX forgave the loan and NCB Management needs to update my report to show this debt as closed and be removed from my credit show just as XXXX did. Thank you for your assistance with this matter.","date_sent_to_company":"2024-10-07T21:21:31.000Z","issue":"Attempts to collect debt not owed","sub_product":"Auto debt","zip_code":"75039","tags":null,"has_narrative":true,"complaint_id":"10371341","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"NCB Management Services Inc.","date_received":"2024-10-07T21:00:59.000Z","state":"TX","company_public_response":null,"sub_issue":"Debt was paid"},"highlight":{"complaint_what_happened":["Original creditor was <em>XXXX</em>. I couldnt keep up with the loan payments and defaulted on the loan which led to the vehicle being repossessed on XX/XX/year>. Approximately one year after the repo I received a notice from AZ <em>Attorney</em> <em>General</em> advising me of a <em>lawsuit</em> <em>against</em> <em>XXXX</em> for unfair loan practices and horrific predatory lending practices. Long story short, <em>XXXX</em> forgave the delinquent balance, I received a restitution check from <em>XXXX</em>."]},"sort":[19.165642,"10371341"]}]},"aggregations":{"has_narrative":{"meta":{},"doc_count":2172,"has_narrative":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":1,"key_as_string":"true","doc_count":2172}]}},"product":{"doc_count":2172,"product":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting or other personal consumer reports","doc_count":887,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":881},{"key":"Other personal consumer report","doc_count":6}]}},{"key":"Debt collection","doc_count":526,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit card debt","doc_count":166},{"key":"I do not know","doc_count":147},{"key":"Other debt","doc_count":61},{"key":"Medical debt","doc_count":45},{"key":"Auto debt","doc_count":38},{"key":"Mortgage debt","doc_count":17},{"key":"Payday loan debt","doc_count":14},{"key":"Credit card","doc_count":12},{"key":"Private student loan debt","doc_count":7},{"key":"Rental debt","doc_count":7},{"key":"Telecommunications debt","doc_count":5},{"key":"Mortgage","doc_count":3},{"key":"Auto","doc_count":1},{"key":"Medical","doc_count":1},{"key":"Non-federal student loan","doc_count":1},{"key":"Other (i.e. phone, health club, etc.)","doc_count":1}]}},{"key":"Credit reporting, credit repair services, or other personal consumer reports","doc_count":319,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":317},{"key":"Credit repair services","doc_count":1},{"key":"Other personal consumer report","doc_count":1}]}},{"key":"Mortgage","doc_count":121,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Conventional home mortgage","doc_count":71},{"key":"FHA mortgage","doc_count":15},{"key":"Other type of mortgage","doc_count":9},{"key":"VA mortgage","doc_count":9},{"key":"Conventional adjustable mortgage (ARM)","doc_count":8},{"key":"Home equity loan or line of credit (HELOC)","doc_count":5},{"key":"Conventional fixed mortgage","doc_count":3},{"key":"Other mortgage","doc_count":1}]}},{"key":"Student loan","doc_count":107,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Private student loan","doc_count":60},{"key":"Federal student loan servicing","doc_count":42},{"key":"Non-federal student loan","doc_count":5}]}},{"key":"Vehicle loan or lease","doc_count":59,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Loan","doc_count":54},{"key":"Lease","doc_count":5}]}},{"key":"Checking or savings account","doc_count":39,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Checking account","doc_count":24},{"key":"Other banking product or service","doc_count":12},{"key":"Savings account","doc_count":2},{"key":"CD (Certificate of Deposit)","doc_count":1}]}},{"key":"Credit card","doc_count":24,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"General-purpose credit card or charge card","doc_count":17},{"key":"Store credit card","doc_count":3}]}},{"key":"Credit card or prepaid card","doc_count":23,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"General-purpose credit card or charge card","doc_count":19},{"key":"General-purpose prepaid card","doc_count":3},{"key":"Store credit card","doc_count":1}]}},{"key":"Credit reporting","doc_count":15,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Money transfer, virtual currency, or money service","doc_count":14,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Mobile or digital wallet","doc_count":8},{"key":"Domestic (US) money transfer","doc_count":5},{"key":"Virtual currency","doc_count":1}]}},{"key":"Payday loan, title loan, personal loan, or advance loan","doc_count":14,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Installment loan","doc_count":7},{"key":"Personal line of credit","doc_count":4},{"key":"Title loan","doc_count":2},{"key":"Earned wage access","doc_count":1}]}},{"key":"Payday loan, title loan, or personal loan","doc_count":11,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Installment loan","doc_count":6},{"key":"Payday loan","doc_count":2},{"key":"Title loan","doc_count":2},{"key":"Personal line of credit","doc_count":1}]}},{"key":"Debt or credit management","doc_count":7,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit repair services","doc_count":3},{"key":"Debt settlement","doc_count":3},{"key":"Mortgage modification or foreclosure avoidance","doc_count":1}]}},{"key":"Consumer Loan","doc_count":4,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Vehicle loan","doc_count":3},{"key":"Installment loan","doc_count":1}]}},{"key":"Bank account or service","doc_count":2,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Checking account","doc_count":2}]}}]}},"issue":{"doc_count":2172,"issue":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Incorrect information on your report","doc_count":485,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Information belongs to someone else","doc_count":249},{"key":"Account information incorrect","doc_count":138},{"key":"Account status incorrect","doc_count":61},{"key":"Old information reappears or never goes away","doc_count":20},{"key":"Public record information inaccurate","doc_count":9},{"key":"Information is missing that should be on the report","doc_count":4},{"key":"Personal information incorrect","doc_count":4}]}},{"key":"Problem with a company's investigation into an existing problem","doc_count":346,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Their investigation did not fix an error on your report","doc_count":291},{"key":"Investigation took more than 30 days","doc_count":17},{"key":"Problem with personal statement of dispute","doc_count":14},{"key":"Difficulty submitting a dispute or getting information about a dispute over the phone","doc_count":12},{"key":"Was not notified of investigation status or results","doc_count":12}]}},{"key":"Improper use of your report","doc_count":242,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Reporting company used your report improperly","doc_count":215},{"key":"Credit inquiries on your report that you don't recognize","doc_count":26},{"key":"Report provided to employer without your written authorization","doc_count":1}]}},{"key":"Attempts to collect debt not owed","doc_count":207,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Debt is not yours","doc_count":129},{"key":"Debt was result of identity theft","doc_count":44},{"key":"Debt was paid","doc_count":23},{"key":"Debt was already discharged in bankruptcy and is no longer owed","doc_count":11}]}},{"key":"Took or threatened to take negative or legal action","doc_count":145,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Threatened or suggested your credit would be damaged","doc_count":53},{"key":"Sued you without properly notifying you of lawsuit","doc_count":34},{"key":"Seized or attempted to seize your property","doc_count":22},{"key":"Threatened to sue you for very old debt","doc_count":21},{"key":"Threatened to arrest you or take you to jail if you do not pay","doc_count":12},{"key":"Collected or attempted to collect exempt funds","doc_count":2},{"key":"Sued you in a state where you do not live or did not sign for the debt","doc_count":1}]}},{"key":"Problem with a credit reporting company's investigation into an existing problem","doc_count":121,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Their investigation did not fix an error on your report","doc_count":77},{"key":"Investigation took more than 30 days","doc_count":24},{"key":"Was not notified of investigation status or results","doc_count":11},{"key":"Problem with personal statement of dispute","doc_count":5},{"key":"Difficulty submitting a dispute or getting information about a dispute over the phone","doc_count":4}]}},{"key":"False statements or representation","doc_count":64,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Attempted to collect wrong amount","doc_count":45},{"key":"Impersonated attorney, law enforcement, or government official","doc_count":10},{"key":"Told you not to respond to a lawsuit they filed against you","doc_count":6},{"key":"Indicated you were committing crime by not paying debt","doc_count":2},{"key":"Impersonated an attorney or official","doc_count":1}]}},{"key":"Dealing with your lender or servicer","doc_count":63,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Received bad information about your loan","doc_count":31},{"key":"Don't agree with the fees charged","doc_count":12},{"key":"Trouble with how payments are being handled","doc_count":11},{"key":"Problem with customer service","doc_count":5},{"key":"Need information about your loan balance or loan terms","doc_count":3},{"key":"Keep getting calls about your loan","doc_count":1}]}},{"key":"Struggling to pay mortgage","doc_count":58,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Foreclosure","doc_count":8},{"key":"Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure","doc_count":3},{"key":"An existing modification, forbearance plan, short sale, or other loss mitigation relief","doc_count":1}]}},{"key":"Written notification about debt","doc_count":57,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Didn't receive enough information to verify debt","doc_count":32},{"key":"Didn't receive notice of right to dispute","doc_count":22},{"key":"Notification didn't disclose it was an attempt to collect a debt","doc_count":3}]}},{"key":"Trouble during payment process","doc_count":32,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Escrow, taxes, or insurance","doc_count":2},{"key":"Trying to communicate with the company to fix an issue while managing or servicing your loan","doc_count":2},{"key":"Fees charged","doc_count":1},{"key":"Loan sold or transferred to another company","doc_count":1},{"key":"Paying off the loan","doc_count":1},{"key":"Payment process","doc_count":1},{"key":"Private mortgage insurance (PMI)","doc_count":1}]}},{"key":"Communication tactics","doc_count":29,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Frequent or repeated calls","doc_count":11},{"key":"You told them to stop contacting you, but they keep trying","doc_count":9},{"key":"Used obscene, profane, or other abusive language","doc_count":4},{"key":"Called before 8am or after 9pm","doc_count":2},{"key":"Threatened to take legal action","doc_count":2},{"key":"Used obscene/profane/abusive language","doc_count":1}]}},{"key":"Struggling to repay your loan","doc_count":24,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Can't get other flexible options for repaying your loan","doc_count":11},{"key":"Problem with forgiveness, cancellation, or discharge","doc_count":7},{"key":"Problem lowering your monthly payments","doc_count":4},{"key":"Bankruptcy","doc_count":1},{"key":"Can't temporarily delay making payments","doc_count":1}]}},{"key":"Managing an account","doc_count":20,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Deposits and withdrawals","doc_count":7},{"key":"Banking errors","doc_count":5},{"key":"Funds not handled or disbursed as instructed","doc_count":5},{"key":"Cashing a check","doc_count":1},{"key":"Fee problem","doc_count":1},{"key":"Problem accessing account","doc_count":1}]}},{"key":"Managing the loan or lease","doc_count":18,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Billing problem","doc_count":7},{"key":"Problem with additional products or services purchased with the loan","doc_count":4},{"key":"Problem with fees charged","doc_count":3},{"key":"Problem with the interest rate","doc_count":3}]}},{"key":"Problem with a purchase shown on your statement","doc_count":16,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit card company isn't resolving a dispute about a purchase on your statement","doc_count":11},{"key":"Card was charged for something you did not purchase with the card","doc_count":5}]}},{"key":"Struggling to pay your loan","doc_count":13,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Denied request to lower payments","doc_count":6},{"key":"Lender trying to repossess or disable the vehicle","doc_count":3},{"key":"Loan balance remaining after the vehicle is repossessed and sold","doc_count":2},{"key":"Problem after you declared or threatened to declare bankruptcy","doc_count":1}]}},{"key":"Loan modification,collection,foreclosure","doc_count":12,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Other features, terms, or problems","doc_count":12,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Other problem","doc_count":8},{"key":"Privacy issues","doc_count":4}]}},{"key":"Applying for a mortgage or refinancing an existing mortgage","doc_count":11,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Changes in loan terms during the application process","doc_count":1},{"key":"Confusing or misleading advertising or marketing","doc_count":1},{"key":"Trying to communicate with the company to fix an issue with the application process","doc_count":1}]}},{"key":"Charged fees or interest you didn't expect","doc_count":11,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Getting a loan","doc_count":10,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"High pressure sales tactics or recruiting","doc_count":5},{"key":"Confusing or misleading advertising","doc_count":2},{"key":"Fraudulent loan","doc_count":2},{"key":"Can't qualify for a loan","doc_count":1}]}},{"key":"Problem with a lender or other company charging your account","doc_count":9,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Transaction was not authorized","doc_count":7},{"key":"Money was taken from your account on the wrong day or for the wrong amount","doc_count":2}]}},{"key":"Problems at the end of the loan or lease","doc_count":9,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem with paying off the loan","doc_count":5},{"key":"Unable to receive car title or other problem after the loan is paid off","doc_count":4}]}},{"key":"Repossession","doc_count":9,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Loan balance remaining after the vehicle is repossessed and sold","doc_count":4},{"key":"Account reinstatement or redemption after repossession","doc_count":1},{"key":"Company communicating payment assistance or payment extension options","doc_count":1},{"key":"Damage caused or loss of personal items in vehicle during the actual repossession","doc_count":1},{"key":"Notice to repossess","doc_count":1},{"key":"Voluntary repossession","doc_count":1}]}},{"key":"Closing an account","doc_count":8,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Funds not received from closed account","doc_count":4},{"key":"Company closed your account","doc_count":3},{"key":"Can't close your account","doc_count":1}]}},{"key":"Credit monitoring or identity theft protection services","doc_count":8,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem with product or service terms changing","doc_count":4},{"key":"Billing dispute for services","doc_count":3},{"key":"Didn't receive services that were advertised","doc_count":1}]}},{"key":"Incorrect information on credit report","doc_count":8,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Account terms","doc_count":3},{"key":"Reinserted previously deleted info","doc_count":2},{"key":"Account status","doc_count":1},{"key":"Information is not mine","doc_count":1},{"key":"Public record","doc_count":1}]}},{"key":"Disclosure verification of debt","doc_count":7,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Not given enough info to verify debt","doc_count":7}]}},{"key":"Closing on a mortgage","doc_count":6,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Closing disclosure or other related disclosures","doc_count":1},{"key":"Trying to communicate with the company to fix an issue with the loan closing","doc_count":1}]}},{"key":"Credit reporting company's investigation","doc_count":6,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"No notice of investigation status/result","doc_count":4},{"key":"Investigation took too long","doc_count":1},{"key":"Problem with statement of dispute","doc_count":1}]}},{"key":"Fraud or scam","doc_count":6,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Getting a loan or lease","doc_count":6,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Fraudulent loan","doc_count":5},{"key":"Confusing or misleading advertising or marketing","doc_count":1}]}},{"key":"Problem when making payments","doc_count":6,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Unable to get your credit report or credit score","doc_count":6,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Other problem getting your report or credit score","doc_count":5},{"key":"Problem getting your free annual credit report","doc_count":1}]}},{"key":"Dealing with my lender or servicer","doc_count":5,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Received bad information about my loan","doc_count":3},{"key":"Having problems with customer service","doc_count":1},{"key":"Trouble with how payments are handled","doc_count":1}]}},{"key":"Threatened to contact someone or share information improperly","doc_count":5,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Contacted you after you asked them to stop","doc_count":3},{"key":"Talked to a third-party about your debt","doc_count":2}]}},{"key":"Cont'd attempts collect debt not owed","doc_count":4,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Debt is not mine","doc_count":2},{"key":"Debt resulted from identity theft","doc_count":2}]}},{"key":"Didn't provide services promised","doc_count":4,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Getting a credit card","doc_count":4,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Application denied","doc_count":2},{"key":"Card opened as result of identity theft or fraud","doc_count":1},{"key":"Card opened without my consent or knowledge","doc_count":1}]}},{"key":"Problem with fraud alerts or security freezes","doc_count":4,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Taking/threatening an illegal action","doc_count":4,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Sued w/o proper notification of suit","doc_count":3},{"key":"Attempted to/Collected exempt funds","doc_count":1}]}},{"key":"Can't repay my loan","doc_count":3,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Can't get flexible payment options","doc_count":2},{"key":"Can't decrease my monthly payments","doc_count":1}]}},{"key":"Electronic communications","doc_count":3,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"You told them to stop contacting you, but they keep trying","doc_count":2},{"key":"Frequent or repeated messages","doc_count":1}]}},{"key":"Other transaction problem","doc_count":3,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Unauthorized transactions or other transaction problem","doc_count":3,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Confusing or misleading advertising or marketing","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Fees or interest","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem with fees","doc_count":2}]}},{"key":"Identity theft / Fraud / Embezzlement","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Loan servicing, payments, escrow account","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Problem with a company's investigation into an existing issue","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Difficulty submitting a dispute or getting information about a dispute over the phone","doc_count":1},{"key":"Their investigation did not fix an error on your report","doc_count":1}]}},{"key":"Problem with the payoff process at the end of the loan","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Struggling to pay your bill","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit card company won't work with you while you're going through financial hardship","doc_count":2}]}},{"key":"Taking out the loan or lease","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Trouble using your card","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Can't use card to make purchases","doc_count":2}]}},{"key":"Vehicle was repossessed or sold the vehicle","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Account opening, closing, or management","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Closing your account","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Company closed your account","doc_count":1}]}},{"key":"Confusing or missing disclosures","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Credit monitoring or identity protection","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Account terms and changes","doc_count":1}]}},{"key":"Delinquent account","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Deposits and withdrawals","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Getting a line of credit","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Improper contact or sharing of info","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Contacted me after I asked not to","doc_count":1}]}},{"key":"Issues with repayment","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Managing, opening, or closing your mobile wallet account","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Opening an account","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Unable to open an account","doc_count":1}]}},{"key":"Problem caused by your funds being low","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Overdrafts and overdraft fees","doc_count":1}]}},{"key":"Problem getting a card or closing an account","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Trouble closing card","doc_count":1}]}},{"key":"Problem with a purchase or transfer","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Card company isn't resolving a dispute about a purchase or transfer","doc_count":1}]}},{"key":"Problem with additional add-on products or services","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Problems when you are unable to pay","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Sale of account","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Trouble accessing funds in your mobile or digital wallet","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Trouble using the card","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Trouble using the card to pay a bill","doc_count":1}]}},{"key":"Wrong amount charged or received","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}}]}},"timely":{"doc_count":2172,"timely":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Yes","doc_count":2131},{"key":"No","doc_count":41}]}},"company_response":{"doc_count":2172,"company_response":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Closed with explanation","doc_count":1606},{"key":"Closed with non-monetary relief","doc_count":526},{"key":"Closed with monetary relief","doc_count":20},{"key":"Untimely response","doc_count":14},{"key":"Closed","doc_count":6}]}},"submitted_via":{"doc_count":2172,"submitted_via":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Web","doc_count":2172}]}},"company":{"doc_count":2172,"company":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Experian Information Solutions Inc.","doc_count":407},{"key":"EQUIFAX, INC.","doc_count":370},{"key":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","doc_count":330},{"key":"Navient Solutions, LLC.","doc_count":65},{"key":"Resurgent Capital Services L.P.","doc_count":42},{"key":"ENCORE CAPITAL GROUP INC.","doc_count":41},{"key":"WELLS FARGO & COMPANY","doc_count":36},{"key":"JPMORGAN CHASE & CO.","doc_count":32},{"key":"Portfolio Recovery Associates, LLC","doc_count":27},{"key":"Ocwen Financial Corporation","doc_count":25},{"key":"CREDIT ACCEPTANCE CORPORATION","doc_count":21},{"key":"CITIBANK, N.A.","doc_count":19},{"key":"BANK OF AMERICA, NATIONAL ASSOCIATION","doc_count":18},{"key":"CAPITAL ONE FINANCIAL CORPORATION","doc_count":16},{"key":"MOHELA","doc_count":16},{"key":"SYNCHRONY FINANCIAL","doc_count":16},{"key":"DISCOVER BANK","doc_count":14},{"key":"Phelan Hallinan Diamond & Jones, PC","doc_count":14},{"key":"Santander Consumer USA Holdings Inc.","doc_count":14},{"key":"AES/PHEAA","doc_count":11},{"key":"AMERICAN EXPRESS COMPANY","doc_count":11},{"key":"CCS Financial Services, Inc.","doc_count":10},{"key":"Maximus Federal Services, Inc.","doc_count":10},{"key":"National Credit Systems,Inc.","doc_count":10},{"key":"CL Holdings LLC","doc_count":9},{"key":"NAVY FEDERAL CREDIT UNION","doc_count":9},{"key":"Nelnet, Inc.","doc_count":8},{"key":"Shellpoint Partners, LLC","doc_count":8},{"key":"Law Office of Michael J. Scott, PC","doc_count":7},{"key":"PNC Bank N.A.","doc_count":7},{"key":"TRANSWORLD SYSTEMS INC","doc_count":7},{"key":"U.S. BANCORP","doc_count":7},{"key":"Exeter Finance, LLC.","doc_count":6},{"key":"LEXISNEXIS","doc_count":6},{"key":"RAS LaVrar, LLC","doc_count":6},{"key":"SANTANDER HOLDINGS USA, INC.","doc_count":6},{"key":"ALLY FINANCIAL INC.","doc_count":5},{"key":"BARCLAYS BANK DELAWARE","doc_count":5},{"key":"Bridgecrest Acceptance Corporation","doc_count":5},{"key":"CAVALRY INVESTMENTS, LLC","doc_count":5},{"key":"ENOVA INTERNATIONAL, INC.","doc_count":5},{"key":"I.C. System, Inc.","doc_count":5},{"key":"Paypal Holdings, Inc","doc_count":5},{"key":"SELECT PORTFOLIO SERVICING, INC.","doc_count":5},{"key":"American Credit Acceptance, LLC","doc_count":4},{"key":"CITIZENS FINANCIAL GROUP, INC.","doc_count":4},{"key":"General Motors Financial Company, Inc.","doc_count":4},{"key":"Kriya Capital, LLC","doc_count":4},{"key":"MRS BPO, LLC","doc_count":4},{"key":"NCB Management Services Inc.","doc_count":4},{"key":"SLM CORPORATION","doc_count":4},{"key":"Specialized Loan Servicing Holdings LLC","doc_count":4},{"key":"TRUIST FINANCIAL CORPORATION","doc_count":4},{"key":"Westlake Services, LLC","doc_count":4},{"key":"Absolute Resolutions Corp.","doc_count":3},{"key":"Affirm Holdings, Inc","doc_count":3},{"key":"Blitt and Gaines, P.C.","doc_count":3},{"key":"Block, Inc.","doc_count":3},{"key":"Bread Financial Holdings, Inc.","doc_count":3},{"key":"Brock & Scott, PLLC","doc_count":3},{"key":"Capio Partners, LLC","doc_count":3},{"key":"Carvana Group, LLC","doc_count":3},{"key":"Credit Corp Solutions Inc.","doc_count":3},{"key":"EdFinancial Services","doc_count":3},{"key":"FAIR COLLECTIONS & OUTSOURCING, INC.","doc_count":3},{"key":"FORD MOTOR CREDIT CO.","doc_count":3},{"key":"First National Collection Bureau, Inc.","doc_count":3},{"key":"GOLDMAN SACHS BANK USA","doc_count":3},{"key":"HSBC NORTH AMERICA HOLDINGS INC.","doc_count":3},{"key":"Hayt Hayt & Landau, P.L. (FL)","doc_count":3},{"key":"Ideal Collection Services, Inc.","doc_count":3},{"key":"Levy & Associates, LLC","doc_count":3},{"key":"NRA Group, LLC","doc_count":3},{"key":"Populus Financial Group, Inc. (F/K/A Ace Cash Express)","doc_count":3},{"key":"REGIONS FINANCIAL CORPORATION","doc_count":3},{"key":"Rausch Sturm LLP","doc_count":3},{"key":"Source Receivables Management LLC","doc_count":3},{"key":"Specialized Collection Systems, Inc.","doc_count":3},{"key":"Sunlight Financial LLC","doc_count":3},{"key":"Suttell, Hammer & White, P.S","doc_count":3},{"key":"T.S. Holdings","doc_count":3},{"key":"TD BANK US HOLDING COMPANY","doc_count":3},{"key":"UNITED SERVICES AUTOMOBILE ASSOCIATION","doc_count":3},{"key":"Velocity Portfolio Group","doc_count":3},{"key":"ZWICKER & ASSOCIATES","doc_count":3},{"key":"AMERICAN HONDA FINANCE CORP","doc_count":2},{"key":"AMERISAVE MORTGAGE CORPORATION","doc_count":2},{"key":"Aldridge PIte Haan, LLP","doc_count":2},{"key":"Applied Business Services, Inc.","doc_count":2},{"key":"BANK OF NEW YORK MELLON CORPORATION, THE","doc_count":2},{"key":"BB&T CORPORATION","doc_count":2},{"key":"BQ & Associates, P.C., L.L.O.","doc_count":2},{"key":"Ballybunion Enterprises, Inc","doc_count":2},{"key":"Byrider Franchising, LLC","doc_count":2},{"key":"CAINE & WEINER COMPANY, INC.","doc_count":2},{"key":"CURO Intermediate Holdings","doc_count":2},{"key":"Caliber Home Loans, Inc.","doc_count":2},{"key":"Caneel Capital, LLC","doc_count":2},{"key":"Commonwealth Financial Systems, Inc.","doc_count":2},{"key":"Consumer Portfolio Services, Inc.","doc_count":2},{"key":"Cooling & Winter LLC","doc_count":2},{"key":"Debt Recovery Solutions, LLC","doc_count":2},{"key":"Duane Morris LLP","doc_count":2},{"key":"Early Warning Services, LLC","doc_count":2},{"key":"FC HoldCo LLC","doc_count":2},{"key":"FIFTH THIRD FINANCIAL CORPORATION","doc_count":2},{"key":"FIRST NATIONAL BANK OF OMAHA","doc_count":2},{"key":"Fein, Such, Kahn & Shepard, P.C.","doc_count":2},{"key":"Fidelity National Information Services, Inc. (FNIS)","doc_count":2},{"key":"Finkelstein, Kern, Steinberg & Cunningham, PC","doc_count":2},{"key":"Forster & Garbus LLP","doc_count":2},{"key":"Franklin Collection Service, Inc.","doc_count":2},{"key":"Freedom Mortgage Company","doc_count":2},{"key":"General Service Bureau, Inc.","doc_count":2},{"key":"Gurstel Law Firm, P.C.","doc_count":2},{"key":"HYUNDAI CAPITAL AMERICA","doc_count":2},{"key":"Harley Davidson Financial Services Inc","doc_count":2},{"key":"Johnson Mark LLC","doc_count":2},{"key":"Kimball, Tirey & St. John LLP","doc_count":2},{"key":"Law Office of J.A. Cambece","doc_count":2},{"key":"Lending Club Corp","doc_count":2},{"key":"LendingPoint Holdings LLC","doc_count":2},{"key":"MARINER FINANCE, LLC","doc_count":2},{"key":"Messerli & Kramer P.A.","doc_count":2},{"key":"Millco Management","doc_count":2},{"key":"Mr. Cooper Group Inc.","doc_count":2},{"key":"NATIONSTAR MORTGAGE LLC","doc_count":2},{"key":"Oliphant United, Inc.","doc_count":2},{"key":"PENNYMAC LOAN SERVICES, LLC.","doc_count":2},{"key":"Paramount GR Holdings, LLC","doc_count":2},{"key":"Pollack & Rosen, P.A.","doc_count":2},{"key":"Real Time Group, Inc.","doc_count":2},{"key":"Receivables Management Corporation","doc_count":2},{"key":"STATE EMPLOYEES CREDIT UNION","doc_count":2},{"key":"SUNRISE CREDIT SERVICES, INC","doc_count":2},{"key":"Selene Finance LP","doc_count":2},{"key":"Spring Oaks Capital, LLC","doc_count":2},{"key":"Sunbit, Inc.","doc_count":2},{"key":"TENET HEALTHCARE CORPORATION","doc_count":2},{"key":"Transfinancial Companies, Inc","doc_count":2},{"key":"TrueAccord Corp.","doc_count":2},{"key":"V and H Portfolio","doc_count":2},{"key":"Zions Debt Holdings","doc_count":2},{"key":"1st Franklin Financial Corporation","doc_count":1},{"key":"2288984 Ontario Inc.","doc_count":1},{"key":"ADIR INTERNATIONAL LLC","doc_count":1},{"key":"ADP Inc.","doc_count":1},{"key":"AFNI INC.","doc_count":1},{"key":"ALAMEDA MORTGAGE CORPORATION","doc_count":1},{"key":"ALASKA COMMISSION ON POST SECONDARY EDUCATION","doc_count":1},{"key":"AMERICAN NEIGHBORHOOD MORTGAGE","doc_count":1},{"key":"ASTA FUNDING INC.","doc_count":1},{"key":"Ability Recovery Services, LLC","doc_count":1},{"key":"Accounts Receivable Services","doc_count":1},{"key":"Activehours","doc_count":1},{"key":"Advanced Resolution Services Inc.","doc_count":1},{"key":"American Collections Enterprise, Inc.","doc_count":1},{"key":"Amsher Collection Services, Inc.","doc_count":1},{"key":"Andreu, Palma & Andreu, PL","doc_count":1},{"key":"Armcon Corp","doc_count":1},{"key":"Atlantic Recovery Solutions LLC","doc_count":1},{"key":"Auto Trakk, LLC","doc_count":1},{"key":"BMW Financial Services NA, LLC","doc_count":1},{"key":"BSI Financial Holdings, Inc.","doc_count":1},{"key":"BWW Law Group, LLC","doc_count":1},{"key":"Bounce AI, Inc.","doc_count":1},{"key":"Brightwater Capital, LLC","doc_count":1},{"key":"Bull City Financial Solutions, Inc","doc_count":1},{"key":"CARDINAL FINANCIAL COMPANY, LIMITED PARTNERSHIP","doc_count":1},{"key":"CASHCALL, INC.","doc_count":1},{"key":"CBC Companies, Inc.","doc_count":1},{"key":"CNG FINANCIAL CORPORATION","doc_count":1},{"key":"COLLECTIONS USA, INC.","doc_count":1},{"key":"CONGRESS COLLECTION CORP","doc_count":1},{"key":"CREDICO. INC","doc_count":1},{"key":"CREDIGY USA CORP.","doc_count":1},{"key":"CarMax, Inc.","doc_count":1},{"key":"Cheadle Law Firm","doc_count":1},{"key":"Chime Financial Inc","doc_count":1},{"key":"Choice Recovery, Inc.","doc_count":1},{"key":"Clark County Collection Service","doc_count":1},{"key":"Collection Bureau of the Hudson Valley, Inc.","doc_count":1},{"key":"Collection at Law, Inc. A.P.C.","doc_count":1},{"key":"Comerica","doc_count":1},{"key":"Concentric Receivables Management, Ltd.","doc_count":1},{"key":"Conn's, Inc.","doc_count":1},{"key":"Consumer Adjustment Company Incorporated","doc_count":1},{"key":"Cottonwood Financial Ltd.","doc_count":1},{"key":"Couch Conville & Blitt LLC","doc_count":1},{"key":"Covington Capital Corporation","doc_count":1},{"key":"Credit Card Receivables Fund Incorporated","doc_count":1},{"key":"Credit Management Services, Inc.","doc_count":1},{"key":"Credit Protection Association, L.P.","doc_count":1},{"key":"Critical Resolution Mediation LLC","doc_count":1},{"key":"Crown Asset Management, LLC, Duluth, GA Branch","doc_count":1},{"key":"D2 Management LLC","doc_count":1},{"key":"DSR HOLDINGS GROUP, LLC","doc_count":1},{"key":"DailyPay, Inc","doc_count":1},{"key":"Dave Operating, LLC","doc_count":1},{"key":"Davis & Jones, LLC","doc_count":1},{"key":"Debt Co LLC","doc_count":1},{"key":"Debt Direct Portfolio Management, LLC","doc_count":1},{"key":"Delta Management Associates, Inc.","doc_count":1},{"key":"Designed Receivable Solutions, Inc.","doc_count":1},{"key":"Diaz Anselmo Lindberg, P.A.","doc_count":1},{"key":"Direct Recovery Services, LLC","doc_count":1},{"key":"Ditech Financial LLC","doc_count":1},{"key":"Diverse Funding Associates LLC","doc_count":1},{"key":"Dream Center Education Holdings","doc_count":1},{"key":"Driveway Finance Corporation","doc_count":1},{"key":"Dyck-O'Neal, Inc.","doc_count":1},{"key":"ECMC GROUP, INC.","doc_count":1},{"key":"EMPIRE MEDIATION SERVICES LLC","doc_count":1},{"key":"EOS Holdings, Inc.","doc_count":1},{"key":"ERC","doc_count":1},{"key":"EVERBANK, NATIONAL ASSOCIATION","doc_count":1},{"key":"Eastern Account Systems of Connecticut, Inc.","doc_count":1},{"key":"Educational Opportunity","doc_count":1},{"key":"Endpoint Resolution Services (ERS)","doc_count":1},{"key":"Erin Capital Management, LLC","doc_count":1},{"key":"FCC Finance, LLC","doc_count":1},{"key":"FEDChex Recovery, LLC","doc_count":1},{"key":"FIRST AMERICAN FINANCIAL CORPORATION","doc_count":1},{"key":"FIRST HAWAIIAN, INC.","doc_count":1},{"key":"FIRST PORTFOLIO SERVICING INC","doc_count":1},{"key":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","doc_count":1},{"key":"FIRSTBANK PUERTO RICO","doc_count":1},{"key":"Financial Accounts Service Team Inc.","doc_count":1},{"key":"First Credit Services Inc.","doc_count":1},{"key":"First Federal Credit Control, Inc.","doc_count":1},{"key":"FirstPoint Collection Resources","doc_count":1},{"key":"Firstsource Business Process Services, LLC","doc_count":1},{"key":"Flagstar Bank, N.A.","doc_count":1},{"key":"Foursight Holding LLC","doc_count":1},{"key":"Frontline Asset Strategies, LLC","doc_count":1},{"key":"Future Judgement Solutions","doc_count":1},{"key":"Giggle Finance Inc.","doc_count":1},{"key":"Global Lending Services LLC","doc_count":1},{"key":"Grain Technology, Inc.","doc_count":1},{"key":"Greenberg, Grant & Richards Inc.","doc_count":1},{"key":"Guidiville Indian Rancheria","doc_count":1},{"key":"H. Kent Hollins, Attorney at Law, P.A","doc_count":1},{"key":"HCFS Healthcare Financial Services of TeamHealth","doc_count":1},{"key":"HUNTINGTON NATIONAL BANK, THE","doc_count":1},{"key":"HW Holding, Inc","doc_count":1},{"key":"Harpeth Financial Services, LLC","doc_count":1},{"key":"Harris & Harris, Ltd.","doc_count":1},{"key":"Helvey & Associates, Inc., Warsaw, IN Branch","doc_count":1},{"key":"Hidden Oak Group, Inc.","doc_count":1},{"key":"Hillcrest Davidson & Associates","doc_count":1},{"key":"Hunt & Henriques","doc_count":1},{"key":"INTERCONTINENTAL EXCHANGE, INC.","doc_count":1},{"key":"IQOR US INC","doc_count":1},{"key":"Innovis","doc_count":1},{"key":"InvestiNet LLC","doc_count":1},{"key":"Jensen & Sullivan, LLC","doc_count":1},{"key":"Jon Barry and Associates, Inc.","doc_count":1},{"key":"KEYCORP","doc_count":1},{"key":"Kass Shuler, P.A.","doc_count":1},{"key":"Keynote Consulting, Inc.","doc_count":1},{"key":"Kikoff Inc.","doc_count":1},{"key":"Knight Adjustment Bureau","doc_count":1},{"key":"LD Holdings Group, LLC","doc_count":1},{"key":"Lanier Law Firm, LLC","doc_count":1},{"key":"Law Office of Linda Strumpf","doc_count":1},{"key":"Law Offices of Robert A. Schuerger Co., LPA","doc_count":1},{"key":"Lendmark Financial Services","doc_count":1},{"key":"Linebarger Goggan Blair & Sampson LLP","doc_count":1},{"key":"LoanCare, LLC","doc_count":1},{"key":"Lockhart, Morris & Montgomery Inc.","doc_count":1},{"key":"M&T BANK CORPORATION","doc_count":1},{"key":"MCCARTHY LAW PLC","doc_count":1},{"key":"Machol & Johannes, LLC","doc_count":1},{"key":"Malen & Associates, p.c.","doc_count":1},{"key":"Mandarich Law Group, LLP","doc_count":1},{"key":"McCalla Raymer Leibert Pierce, LLC","doc_count":1},{"key":"Media Collections, Inc","doc_count":1},{"key":"Mel S. Harris and Associates, LLC","doc_count":1},{"key":"Mercedes Benz Financial Services","doc_count":1},{"key":"Merchants & Medical Adjustment Bureau, Inc. dba Credit Bureau Associates","doc_count":1},{"key":"Merchants Adjustment Service, Inc.","doc_count":1},{"key":"Merchants and Professional Bureau, Inc.","doc_count":1},{"key":"Mid-Atlantic Finance Co., Inc.","doc_count":1},{"key":"Midwest Fidelity Services, LLC","doc_count":1},{"key":"Mirand Response Systems, Inc.","doc_count":1},{"key":"Mnet Financial Inc","doc_count":1},{"key":"Modlin Slinsky, P.A.","doc_count":1},{"key":"MoneyLion Inc.","doc_count":1},{"key":"Monterey Financial Services LLC","doc_count":1},{"key":"NATIONAL DEBT RELIEF LLC","doc_count":1},{"key":"National Collection Systems, Inc.","doc_count":1},{"key":"National Credit Adjusters, LLC","doc_count":1},{"key":"National Recovery Solutions, LLC","doc_count":1},{"key":"Nationwide Capital Services, LLC","doc_count":1},{"key":"Netspend Corporation","doc_count":1},{"key":"OLIPHANT FINANCIAL, LLC","doc_count":1},{"key":"ONLINE Information Services, Inc.","doc_count":1},{"key":"Old Republic National Title Holding Co.","doc_count":1},{"key":"OneMain Finance Corporation","doc_count":1},{"key":"PATRICK A. CAREY, P.A.","doc_count":1},{"key":"PLANET HOME LENDING, LLC","doc_count":1},{"key":"PRESTIGE FINANCIAL SERVICES INC","doc_count":1},{"key":"Palisade Legal Group, PLLC","doc_count":1},{"key":"Patenaude & Felix A Professional Corporation","doc_count":1},{"key":"Pathfinder Credit Services","doc_count":1},{"key":"Peoples Commerce Inc","doc_count":1},{"key":"Phelan Hallinan Diamond & Jones, LLP","doc_count":1},{"key":"Phoenix Financial Services LLC","doc_count":1},{"key":"PlusFour, Inc","doc_count":1},{"key":"Possible Financial Inc","doc_count":1},{"key":"Prime Recovery LLC","doc_count":1},{"key":"ProCollect, Inc.","doc_count":1},{"key":"Qualey Law Group, Inc.","doc_count":1},{"key":"R.A.Rogers, Inc.","doc_count":1},{"key":"RICHLAND LOAN PROCESSING CENTER, LLC","doc_count":1},{"key":"RUSHMORE LOAN MANAGEMENT SERVICES LLC","doc_count":1},{"key":"Radius Global Solutions LLC","doc_count":1},{"key":"Ratchford Law Group, P.C.","doc_count":1},{"key":"Receivables Management Partners, LLC","doc_count":1},{"key":"Reliable Credit Association, Inc.","doc_count":1},{"key":"Rent Recovery Solutions","doc_count":1},{"key":"Richard H. Kream","doc_count":1},{"key":"Roadrunner Account Services, LLC","doc_count":1},{"key":"Robinson & Hoover","doc_count":1},{"key":"Roc Capital Holdings LLC","doc_count":1},{"key":"Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis","doc_count":1},{"key":"Rubin & Rothman, LLC","doc_count":1},{"key":"SUN LOAN COMPANY INC.","doc_count":1},{"key":"Second Round Limited Partnership, Austin, TX Branch","doc_count":1},{"key":"SecureNet Loan Services LLC","doc_count":1},{"key":"Security Credit Services, LLC","doc_count":1},{"key":"Select Management Resources, LLC","doc_count":1},{"key":"Servicer under contract with Federal Student Aid","doc_count":1},{"key":"Servis One, Inc., Titusville, PA Branch","doc_count":1},{"key":"Seterus, Inc.","doc_count":1},{"key":"Simon's Agency, Inc.","doc_count":1},{"key":"Solar Mosaic LLC","doc_count":1},{"key":"Solidus Group LLC.","doc_count":1},{"key":"Sortis Financial, Inc.","doc_count":1},{"key":"Southwest Credit Systems, L.P.","doc_count":1},{"key":"Stenger & Stenger, P.C","doc_count":1},{"key":"TMX Finance LLC","doc_count":1},{"key":"TOYOTA MOTOR CREDIT CORPORATION","doc_count":1},{"key":"Tenaglia & Hunt, PA","doc_count":1},{"key":"The CBE Group, Inc.","doc_count":1},{"key":"The CMI Group, Inc.","doc_count":1},{"key":"The Moore Law Group","doc_count":1},{"key":"Torriere Holdings INC","doc_count":1},{"key":"Troy Capital, LLC","doc_count":1},{"key":"Tulsa Adjustment Bureau","doc_count":1},{"key":"UPGRADE, INC.","doc_count":1},{"key":"USA Credit Solutions, Inc","doc_count":1},{"key":"USI Solutions Inc.","doc_count":1},{"key":"United Student Aid (USA) Funds","doc_count":1},{"key":"Universal Payment Corporation","doc_count":1},{"key":"Upstart Holdings, Inc.","doc_count":1},{"key":"Validify, LLC","doc_count":1},{"key":"WEBSTER BANK, NATIONAL ASSOCIATION","doc_count":1},{"key":"WLCC","doc_count":1},{"key":"WSFS FINANCIAL CORPORATION","doc_count":1},{"key":"Weber & Olcese, PLC","doc_count":1},{"key":"Weltman, Weinberg & Reis Co., L.P.A.","doc_count":1},{"key":"Western Portfolio Assets","doc_count":1},{"key":"Williams & Fudge, Inc","doc_count":1},{"key":"Worldwide Processing Group, LLC","doc_count":1}]}},"state":{"doc_count":2172,"state":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"TX","doc_count":294},{"key":"FL","doc_count":293},{"key":"CA","doc_count":208},{"key":"GA","doc_count":201},{"key":"NY","doc_count":126},{"key":"PA","doc_count":83},{"key":"NC","doc_count":82},{"key":"IL","doc_count":75},{"key":"NJ","doc_count":66},{"key":"OH","doc_count":64},{"key":"NV","doc_count":54},{"key":"MI","doc_count":51},{"key":"VA","doc_count":50},{"key":"MA","doc_count":40},{"key":"LA","doc_count":38},{"key":"AZ","doc_count":36},{"key":"MO","doc_count":35},{"key":"SC","doc_count":34},{"key":"IN","doc_count":32},{"key":"MD","doc_count":30},{"key":"KY","doc_count":29},{"key":"CO","doc_count":24},{"key":"CT","doc_count":21},{"key":"TN","doc_count":21},{"key":"WA","doc_count":18},{"key":"MS","doc_count":17},{"key":"MN","doc_count":16},{"key":"OR","doc_count":16},{"key":"DC","doc_count":13},{"key":"KS","doc_count":12},{"key":"AL","doc_count":10},{"key":"NE","doc_count":10},{"key":"RI","doc_count":9},{"key":"AR","doc_count":8},{"key":"UT","doc_count":8},{"key":"NM","doc_count":7},{"key":"HI","doc_count":6},{"key":"WI","doc_count":6},{"key":"IA","doc_count":5},{"key":"DE","doc_count":3},{"key":"NH","doc_count":3},{"key":"WV","doc_count":3},{"key":"AK","doc_count":2},{"key":"OK","doc_count":2},{"key":"WY","doc_count":2},{"key":"AP","doc_count":1},{"key":"ID","doc_count":1},{"key":"ME","doc_count":1},{"key":"MT","doc_count":1},{"key":"SD","doc_count":1}]}},"company_public_response":{"doc_count":2172,"company_public_response":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","doc_count":929},{"key":"Company believes it acted appropriately as authorized by contract or law","doc_count":87},{"key":"Company chooses not to provide a public response","doc_count":12},{"key":"Company disputes the facts presented in the complaint","doc_count":10},{"key":"Company believes the complaint is the result of a misunderstanding","doc_count":6},{"key":"Company believes complaint caused principally by actions of third party outside the control or direction of the company","doc_count":5},{"key":"Company can't verify or dispute the facts in the complaint","doc_count":5},{"key":"Company believes complaint represents an opportunity for improvement to better serve consumers","doc_count":3},{"key":"Company believes the complaint provided an opportunity to answer consumer's questions","doc_count":3}]}},"tags":{"doc_count":2172,"tags":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Servicemember","doc_count":181},{"key":"Older American","doc_count":81},{"key":"Older American, Servicemember","doc_count":39}]}}},"_meta":{"license":"CC0","last_updated":"2026-07-14T12:00:00-05:00","last_indexed":"2026-07-14T12:00:00-05:00","total_record_count":16441818,"is_data_stale":false,"has_data_issue":false,"break_points":{"2":[19.164642,"10371341"],"3":[17.98645,"2224469"],"4":[17.462902,"5385825"],"5":[17.10319,"3873440"],"6":[16.559765,"3506002"],"7":[16.167372,"2829080"],"8":[15.88999,"4097226"]}}}