{"took":224,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":7224,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"11524122","_score":30.23731,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes.","date_sent_to_company":"2025-01-14T22:24:25.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"30016","tags":null,"has_narrative":true,"complaint_id":"11524122","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-14T22:07:06.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[30.23731,"11524122"]},{"_index":"complaint-public-v1","_id":"11823077","_score":29.600437,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer. \n+ ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer. \n+ XXXX ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer. \n+ XXXX","date_sent_to_company":"2025-01-28T23:11:18.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"38118","tags":null,"has_narrative":true,"complaint_id":"11823077","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-28T22:53:19.000Z","state":"TN","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[29.600437,"11823077"]},{"_index":"complaint-public-v1","_id":"11557718","_score":29.158743,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the FCRA to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-01-17T16:08:07.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"39702","tags":null,"has_narrative":true,"complaint_id":"11557718","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-17T15:57:01.000Z","state":"MS","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately"],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[29.158743,"11557718"]},{"_index":"complaint-public-v1","_id":"11739613","_score":29.128584,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX has recently filed a lawsuit against Experian alleging systemic issue such failing to forward consumer-provided evidence to furnishers accepting unreveiling responses and failing to adequately notify consumers of dispute outcomes.These failures align with=th my experience where Experian has neither corrected not removed disputed items despite the evidence I provided causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend these disputed accounts, as Experian inaction violates federal law and my rights as a consumer.Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian alleging systemic issues such as failing to forward consumer-provided evidence to furnishers accepting unreliable responses and failing to adequately notify consumers of disputed information outcomes.","date_sent_to_company":"2025-01-23T21:00:32.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"77450","tags":null,"has_narrative":true,"complaint_id":"11739613","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-23T20:42:11.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em> <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers accepting unreliable responses and failing to adequately notify consumers of disputed information outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[29.128584,"11739613"]},{"_index":"complaint-public-v1","_id":"11762239","_score":28.992464,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"They have failed to fulfill its legal obligations under the FCRA. Did not reasonably investigate and disputes submitted on my credit report. Leaving accounts inaccurate and unresolved. The CFPD recently filed a lawsuit against Experian alleging systemic issues.\n\nThis is my issue.","date_sent_to_company":"2025-01-24T17:37:14.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"48327","tags":null,"has_narrative":true,"complaint_id":"11762239","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-24T17:23:14.000Z","state":"MI","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The CFPD recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em> <em>alleging</em> <em>systemic</em> <em>issues</em>.\n\nThis is my <em>issue</em>."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.992464,"11762239"]},{"_index":"complaint-public-v1","_id":"11556853","_score":28.895187,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act FCRA to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau CFPB has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed CFPB has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-01-15T13:03:38.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"21222","tags":null,"has_narrative":true,"complaint_id":"11556853","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-15T12:49:24.000Z","state":"MD","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau CFPB has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.895187,"11556853"]},{"_index":"complaint-public-v1","_id":"11583092","_score":28.872334,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-01-16T15:15:27.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"19805","tags":null,"has_narrative":true,"complaint_id":"11583092","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-16T15:03:21.000Z","state":"DE","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.872334,"11583092"]},{"_index":"complaint-public-v1","_id":"11729743","_score":28.86164,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiableaccounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notifynotify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notifyThese failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediateimmediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-01-23T12:42:40.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"773XX","tags":null,"has_narrative":true,"complaint_id":"11729743","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-23T12:32:38.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Problem with personal statement of dispute"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notifynotify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.86164,"11729743"]},{"_index":"complaint-public-v1","_id":"11521550","_score":28.843382,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishes, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed any issues brought to their attention. ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishes, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-01-15T01:08:12.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"98122","tags":null,"has_narrative":true,"complaint_id":"11521550","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-15T00:59:27.000Z","state":"WA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishes, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.843382,"11521550"]},{"_index":"complaint-public-v1","_id":"11762829","_score":28.752377,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-01-24T14:27:12.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"482XX","tags":null,"has_narrative":true,"complaint_id":"11762829","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-24T14:16:20.000Z","state":"MI","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.752377,"11762829"]},{"_index":"complaint-public-v1","_id":"11523644","_score":28.745407,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. \n( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-01-14T22:37:49.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"70072","tags":null,"has_narrative":true,"complaint_id":"11523644","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-14T22:27:56.000Z","state":"LA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.745407,"11523644"]},{"_index":"complaint-public-v1","_id":"11790989","_score":28.726608,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill it's legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report leaving inaccurate or unverifiable accounts unresolved The consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian alleging systemic issues such as failing to forward consumer provided evidence to furnishers accepting unreliable responses and failing to adequately notify consumers of dispute outcomes These failures align with my experience where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian alleging systemic issues such as failing to forward consumer provided evidence to furnishers accepting unreliable responses and failing to adequately notify consumers of dispute outcomes.These failures align with my experience where Experian has neither corrected nor removed disputed items despite the evidence I provided causing ongoing harm to my credit standing I am requesting immediate corrective action to remove inaction violates federal law and my rights as a consumer","date_sent_to_company":"2025-01-27T11:08:25.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"XXXXX","tags":null,"has_narrative":true,"complaint_id":"11790989","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-27T10:57:26.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["dispute outcomes These failures align with my experience where <em>Experian</em> has neither corrected nor removed ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em> <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer provided evidence to furnishers accepting unreliable responses and failing to adequately notify consumers of dispute outcomes.These failures align with my experience where <em>Experian</em> has neither corrected nor removed disputed items despite the evidence I provided causing ongoing"],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.726608,"11790989"]},{"_index":"complaint-public-v1","_id":"11707291","_score":28.644165,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence","date_sent_to_company":"2025-01-24T03:55:16.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"321XX","tags":null,"has_narrative":true,"complaint_id":"11707291","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-24T03:55:14.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where <em>Experian</em> has neither corrected nor removed disputed items despite the evidence"],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.644165,"11707291"]},{"_index":"complaint-public-v1","_id":"15224798","_score":28.51257,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed account. \n( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as consumer.","date_sent_to_company":"2025-08-12T22:40:46.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"07065","tags":null,"has_narrative":true,"complaint_id":"15224798","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-08-12T22:17:20.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where <em>Experian</em> has neither corrected nor removed account."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.51257,"15224798"]},{"_index":"complaint-public-v1","_id":"14878595","_score":28.51257,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-07-25T17:29:02.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"79924","tags":null,"has_narrative":true,"complaint_id":"14878595","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-07-25T17:28:22.000Z","state":"TX","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."]},"sort":[28.51257,"14878595"]},{"_index":"complaint-public-v1","_id":"14649496","_score":28.51257,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-07-14T16:42:16.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"60115","tags":null,"has_narrative":true,"complaint_id":"14649496","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-07-14T15:47:25.000Z","state":"IL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.51257,"14649496"]},{"_index":"complaint-public-v1","_id":"14541625","_score":28.51257,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-07-09T20:49:33.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"91786","tags":null,"has_narrative":true,"complaint_id":"14541625","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-07-09T20:21:11.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Problem with personal statement of dispute"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.51257,"14541625"]},{"_index":"complaint-public-v1","_id":"12574974","_score":28.51257,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-03-20T15:59:29.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"46220","tags":null,"has_narrative":true,"complaint_id":"12574974","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-03-20T15:50:12.000Z","state":"IN","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.51257,"12574974"]},{"_index":"complaint-public-v1","_id":"12453431","_score":28.51257,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed. ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-03-13T19:13:23.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"90019","tags":null,"has_narrative":true,"complaint_id":"12453431","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-03-13T19:06:06.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.51257,"12453431"]},{"_index":"complaint-public-v1","_id":"12439592","_score":28.51257,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-03-12T22:49:27.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"33157","tags":null,"has_narrative":true,"complaint_id":"12439592","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-03-12T22:48:58.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."]},"sort":[28.51257,"12439592"]},{"_index":"complaint-public-v1","_id":"12391232","_score":28.51257,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-03-09T11:53:52.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"891XX","tags":null,"has_narrative":true,"complaint_id":"12391232","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-03-09T11:44:06.000Z","state":"NV","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.51257,"12391232"]},{"_index":"complaint-public-v1","_id":"12382359","_score":28.51257,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-03-08T06:58:48.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"91950","tags":null,"has_narrative":true,"complaint_id":"12382359","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-03-08T06:58:19.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."]},"sort":[28.51257,"12382359"]},{"_index":"complaint-public-v1","_id":"12346140","_score":28.51257,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed. ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-03-07T01:51:33.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"85210","tags":null,"has_narrative":true,"complaint_id":"12346140","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-03-07T01:42:16.000Z","state":"AZ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.51257,"12346140"]},{"_index":"complaint-public-v1","_id":"12117673","_score":28.51257,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-02-25T00:46:02.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"595XX","tags":null,"has_narrative":true,"complaint_id":"12117673","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-02-18T18:07:26.000Z","state":"MT","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.51257,"12117673"]},{"_index":"complaint-public-v1","_id":"12079307","_score":28.51257,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has failed to fulfill its legal obligation under the Fair Credit Reporting Act ( FCRA ) to conduct a reasonable reinvestigation of disputed information on my credit report, leaving inaccurate or unverifiable accounts unresolved. The Consumer Financial Protection Bureau ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed ( CFPB ) has recently filed a lawsuit against Experian, alleging systemic issues such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes. These failures align with my experience, where Experian has neither corrected nor removed disputed items despite the evidence I provided, causing ongoing harm to my credit standing. I am requesting immediate corrective action to remove or amend the disputed accounts, as Experian 's inaction violates federal law and my rights as a consumer.","date_sent_to_company":"2025-02-14T22:40:43.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"90012","tags":null,"has_narrative":true,"complaint_id":"12079307","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-02-14T22:16:19.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The Consumer Financial Protection Bureau ( CFPB ) has recently filed a <em>lawsuit</em> <em>against</em> <em>Experian</em>, <em>alleging</em> <em>systemic</em> <em>issues</em> such as failing to forward consumer-provided evidence to furnishers, accepting unreliable responses, and failing to adequately notify consumers of dispute outcomes."],"company":["<em>Experian</em> Information Solutions Inc."]},"sort":[28.51257,"12079307"]}]},"aggregations":{"has_narrative":{"meta":{},"doc_count":7224,"has_narrative":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":1,"key_as_string":"true","doc_count":7224}]}},"product":{"doc_count":7224,"product":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting or other personal consumer reports","doc_count":7207,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":7200},{"key":"Other personal consumer report","doc_count":7}]}},{"key":"Debt collection","doc_count":14,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"I do not know","doc_count":5},{"key":"Credit card debt","doc_count":4},{"key":"Medical debt","doc_count":3},{"key":"Rental debt","doc_count":2}]}},{"key":"Debt or credit management","doc_count":2,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit repair services","doc_count":2}]}},{"key":"Credit card","doc_count":1,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Store credit card","doc_count":1}]}}]}},"issue":{"doc_count":7224,"issue":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem with a company's investigation into an existing problem","doc_count":5537,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Their investigation did not fix an error on your report","doc_count":5451},{"key":"Problem with personal statement of dispute","doc_count":54},{"key":"Investigation took more than 30 days","doc_count":17},{"key":"Was not notified of investigation status or results","doc_count":11},{"key":"Difficulty submitting a dispute or getting information about a dispute over the phone","doc_count":4}]}},{"key":"Improper use of your report","doc_count":1573,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Reporting company used your report improperly","doc_count":1567},{"key":"Credit inquiries on your report that you don't recognize","doc_count":6}]}},{"key":"Incorrect information on your report","doc_count":90,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Information belongs to someone else","doc_count":39},{"key":"Account information incorrect","doc_count":17},{"key":"Old information reappears or never goes away","doc_count":10},{"key":"Account status incorrect","doc_count":9},{"key":"Personal information incorrect","doc_count":7},{"key":"Public record information inaccurate","doc_count":6},{"key":"Information is missing that should be on the report","doc_count":2}]}},{"key":"Written notification about debt","doc_count":6,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Didn't receive enough information to verify debt","doc_count":3},{"key":"Didn't receive notice of right to dispute","doc_count":2},{"key":"Notification didn't disclose it was an attempt to collect a debt","doc_count":1}]}},{"key":"Attempts to collect debt not owed","doc_count":5,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Debt is not yours","doc_count":4},{"key":"Debt was paid","doc_count":1}]}},{"key":"Problem with a company's investigation into an existing issue","doc_count":4,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Their investigation did not fix an error on your report","doc_count":4}]}},{"key":"False statements or representation","doc_count":3,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Attempted to collect wrong amount","doc_count":3}]}},{"key":"Problem with fraud alerts or security freezes","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Confusing or misleading advertising or marketing","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Didn't provide services promised","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Problem with a purchase shown on your statement","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit card company isn't resolving a dispute about a purchase on your statement","doc_count":1}]}},{"key":"Unable to get your credit report or credit score","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem getting your free annual credit report","doc_count":1}]}}]}},"timely":{"doc_count":7224,"timely":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Yes","doc_count":7224}]}},"company_response":{"doc_count":7224,"company_response":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Closed with explanation","doc_count":5558},{"key":"Closed with non-monetary relief","doc_count":1666}]}},"submitted_via":{"doc_count":7224,"submitted_via":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Web","doc_count":7224}]}},"company":{"doc_count":7224,"company":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Experian Information Solutions Inc.","doc_count":5018},{"key":"EQUIFAX, INC.","doc_count":1101},{"key":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","doc_count":1089},{"key":"Resurgent Capital Services L.P.","doc_count":3},{"key":"CL Holdings LLC","doc_count":2},{"key":"AR Resources, Inc.","doc_count":1},{"key":"CREDIT ACCEPTANCE CORPORATION","doc_count":1},{"key":"Early Warning Services, LLC","doc_count":1},{"key":"Fidelity National Information Services, Inc. (FNIS)","doc_count":1},{"key":"GOLDMAN SACHS BANK USA","doc_count":1},{"key":"John C. Heath, Attorney at Law, PLLC","doc_count":1},{"key":"NCB Management Services Inc.","doc_count":1},{"key":"Nelnet, Inc.","doc_count":1},{"key":"Oliphant United, Inc.","doc_count":1},{"key":"TRANSWORLD SYSTEMS INC","doc_count":1},{"key":"United Revenue Corporation","doc_count":1}]}},"state":{"doc_count":7224,"state":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"LA","doc_count":1543},{"key":"TX","doc_count":860},{"key":"FL","doc_count":740},{"key":"GA","doc_count":526},{"key":"CA","doc_count":494},{"key":"IL","doc_count":273},{"key":"NC","doc_count":252},{"key":"NY","doc_count":216},{"key":"MI","doc_count":211},{"key":"NV","doc_count":182},{"key":"AL","doc_count":176},{"key":"SC","doc_count":161},{"key":"MS","doc_count":151},{"key":"PA","doc_count":146},{"key":"NJ","doc_count":118},{"key":"TN","doc_count":117},{"key":"OH","doc_count":108},{"key":"VA","doc_count":96},{"key":"MD","doc_count":95},{"key":"MO","doc_count":87},{"key":"AZ","doc_count":75},{"key":"IN","doc_count":75},{"key":"MN","doc_count":59},{"key":"AR","doc_count":52},{"key":"WI","doc_count":49},{"key":"MA","doc_count":40},{"key":"CT","doc_count":38},{"key":"KY","doc_count":35},{"key":"WA","doc_count":32},{"key":"CO","doc_count":29},{"key":"DC","doc_count":28},{"key":"OK","doc_count":24},{"key":"IA","doc_count":16},{"key":"DE","doc_count":15},{"key":"NE","doc_count":12},{"key":"OR","doc_count":12},{"key":"RI","doc_count":12},{"key":"KS","doc_count":11},{"key":"NM","doc_count":11},{"key":"WV","doc_count":10},{"key":"AK","doc_count":5},{"key":"MT","doc_count":5},{"key":"UT","doc_count":5},{"key":"ND","doc_count":4},{"key":"NH","doc_count":4},{"key":"HI","doc_count":3},{"key":"ID","doc_count":2},{"key":"AE","doc_count":1},{"key":"SD","doc_count":1},{"key":"VI","doc_count":1},{"key":"WY","doc_count":1}]}},"company_public_response":{"doc_count":7224,"company_public_response":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","doc_count":6030},{"key":"Company believes it acted appropriately as authorized by contract or law","doc_count":1}]}},"tags":{"doc_count":7224,"tags":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Servicemember","doc_count":297},{"key":"Older American","doc_count":12},{"key":"Older American, Servicemember","doc_count":2}]}}},"_meta":{"license":"CC0","last_updated":"2026-07-14T12:00:00-05:00","last_indexed":"2026-07-14T12:00:00-05:00","total_record_count":16441818,"is_data_stale":false,"has_data_issue":false,"break_points":{"2":[28.51257,"12079307"],"3":[28.51257,"11522793"],"4":[28.506216,"11882638"],"5":[28.506216,"11546216"],"6":[28.487715,"11866012"],"7":[28.487715,"11521436"],"8":[28.484234,"11762722"]}}}