{"took":92,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":13013,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"11050087","_score":16.992447,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"TO YOUR COMPNAY ( I HAVE ACCOUNTS ON MY CONSUMER REPORT THAT ARE REPORTING Inaccuracies in the payment history. THESE ACCOUNTS ARE INACCURARTE AND ARE A VIOLATION OF THE FCRA AND MUST BE UPDATED IMMEDIATELY IN THE PAYMENT HISTORY TO PAID AS AGREED, PAID ON TIME, NEVER LATE. AFTER THIS INVESTIGATION, UPDATE THESE ACCOUNTS ON MY CONSUMER REPORT TO PAID AS AGREED, PAID ON TIME, NEVER LATE ( XXXX XXXX ) ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX","date_sent_to_company":"2024-12-06T16:45:26.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32829","tags":null,"has_narrative":true,"complaint_id":"11050087","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-12-06T16:27:25.000Z","state":"FL","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["TO YOUR COMPNAY ( I HAVE <em>ACCOUNTS</em> ON MY CONSUMER REPORT THAT ARE REPORTING Inaccuracies in the payment history. THESE <em>ACCOUNTS</em> ARE INACCURARTE AND ARE A VIOLATION OF THE FCRA AND MUST BE <em>UPDATED</em> IMMEDIATELY IN THE PAYMENT HISTORY TO <em>PAID</em> AS <em>AGREED</em>, <em>PAID</em> ON TIME, NEVER LATE. AFTER THIS <em>INVESTIGATION</em>, <em>UPDATE</em> THESE <em>ACCOUNTS</em> ON MY CONSUMER REPORT TO <em>PAID</em> AS <em>AGREED</em>, <em>PAID</em> ON TIME, NEVER LATE ( XXXX XXXX ) ( XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX"],"issue":["Problem with a company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[16.992447,"11050087"]},{"_index":"complaint-public-v1","_id":"11063351","_score":16.965687,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"TO YOUR COMPNAY ( I HAVE ACCOUNTS ON MY CONSUMER REPORT THAT ARE REPORTING Inaccuracies in the payment history. THESE ACCOUNTS ARE INACCURARTE AND ARE A VIOLATION OF THE FCRA AND MUST BE UPDATED IMMEDIATELY IN THE PAYMENT HISTORY TO PAID AS AGREED, PAID ON TIME, NEVER LATE. AFTER THIS INVESTIGATION, UPDATE THESE ACCOUNTS ON MY CONSUMER REPORT TO PAID AS AGREED, PAID ON TIME, NEVER LATE ( XXXX XXXX ) ( XXXX XXXX XXXX ) ( XXXX XXXX XXXX  )","date_sent_to_company":"2024-12-06T16:45:37.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32829","tags":null,"has_narrative":true,"complaint_id":"11063351","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-12-06T16:45:35.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["TO YOUR COMPNAY ( I HAVE <em>ACCOUNTS</em> ON MY CONSUMER REPORT THAT ARE REPORTING Inaccuracies in the payment history. THESE <em>ACCOUNTS</em> ARE INACCURARTE AND ARE A VIOLATION OF THE FCRA AND MUST BE <em>UPDATED</em> IMMEDIATELY IN THE PAYMENT HISTORY TO <em>PAID</em> AS <em>AGREED</em>, <em>PAID</em> ON TIME, NEVER LATE. AFTER THIS <em>INVESTIGATION</em>, <em>UPDATE</em> THESE <em>ACCOUNTS</em> ON MY CONSUMER REPORT TO <em>PAID</em> AS <em>AGREED</em>, <em>PAID</em> ON TIME, NEVER LATE ( XXXX XXXX ) ( XXXX XXXX XXXX ) ( XXXX XXXX XXXX  )"],"issue":["Problem with a company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[16.965687,"11063351"]},{"_index":"complaint-public-v1","_id":"6114294","_score":16.881285,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"This is my second time not receiving an update about my investigation. I have been wasting money on stamps, and ink to send out my letter. Its been more than 60 days and not response via emailand i, really disappointed. the account in my credit report is inaccurate and unverifiable.. I am authorizing this complaint with proof of the disputes i sent out I need your help to review to REMOVE OR UPDATE these inaccurate informations immediately 1. Under 15 USC 1666B this is a billing error Date last active and date of last payment shows inaccurateacross all 3 bureaus his is an error this account in violation. \nXXXX XXXX XXXX Account number : XXXX I have paid as agreed on time this is an error please audit the account and update to paid as agreed 2. This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report. \nXXXX XXXX Account XXXX As a consumer by law this account must be deleted immediately. \n3. Under 15 USC 1666B this is a billing error Date last active and date of last payment shows inaccurateacross all 3 bureaus his is an error this account in violation. \nXXXX  Account number XXXX I have paid as agreed on time this is an error please audit the account and update to paid as agreed 4.Under 15 USC 1666B this is a billing error Date last active and date of last payment shows inaccurateacross all 3 bureaus his is an error this account in violation. \nXXXX XXXX XXXX  Account number XXXX I have paid as agreed on time this is an error please audit the account and update to paid as agreed","date_sent_to_company":"2022-10-21T19:49:09.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32301","tags":null,"has_narrative":true,"complaint_id":"6114294","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-10-21T19:31:22.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Was not notified of investigation status or results"},"highlight":{"complaint_what_happened":["XXXX  <em>Account</em> number XXXX I have <em>paid</em> as <em>agreed</em> on time this is an error please audit the <em>account</em> and <em>update</em> to <em>paid</em> as <em>agreed</em> 4.Under 15 USC 1666B this is a billing error Date last active and date of last payment shows inaccurateacross all 3 bureaus his is an error this <em>account</em> in violation. \nXXXX XXXX XXXX  <em>Account</em> number XXXX I have <em>paid</em> as <em>agreed</em> on time this is an error please audit the <em>account</em> and <em>update</em> to <em>paid</em> as <em>agreed</em>"],"issue":["Problem with a credit reporting company's <em>investigation</em> into an existing problem"],"sub_issue":["Was not notified of <em>investigation</em> status or results"]},"sort":[16.881285,"6114294"]},{"_index":"complaint-public-v1","_id":"18241618","_score":16.770546,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"TYPE OF ACCOUNT : Paid Account/Late Payments Please investigate that every piece of information is correct on the reported late payment history. If the late payments are not reporting XXXX percent accurate, please remove them from this account and update the account as paid as agreed. \nPlease verify all information reported on my late payment history. If the late payment is reporting incorrect, please remove item from this account and update account as paid as agreed Account XXXX","date_sent_to_company":"2025-12-23T09:03:34.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"02780","tags":null,"has_narrative":true,"complaint_id":"18241618","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"LEXISNEXIS","date_received":"2025-12-23T09:03:10.000Z","state":"MA","company_public_response":null,"sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["TYPE OF <em>ACCOUNT</em> : <em>Paid</em> <em>Account</em>/Late Payments Please <em>investigate</em> that every piece of information is correct on the reported late payment history. If the late payments are not reporting XXXX percent accurate, please remove them from this <em>account</em> and <em>update</em> the <em>account</em> as <em>paid</em> as <em>agreed</em>. \nPlease verify all information reported on my late payment history. If the late payment is reporting incorrect, please remove item from this <em>account</em> and <em>update</em> <em>account</em> as <em>paid</em> as <em>agreed</em> <em>Account</em> XXXX"],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.770546,"18241618"]},{"_index":"complaint-public-v1","_id":"3683707","_score":16.69011,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"On XX/XX/2020 TransUnion mailed to me the report on its investigation of my XXXX XXXX XXXX XXXX account. TransUnion claimed that that it updated the account to Payment received : Paid as agreed. However, TransUnion has failed to update its record to include \" Payment received : Paid as agreed '' the information it mailed to me in its report","date_sent_to_company":"2020-06-04T21:00:50.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"088XX","tags":null,"has_narrative":true,"complaint_id":"3683707","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2020-06-04T20:39:13.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["On XX/XX/2020 TransUnion mailed to me the report on its <em>investigation</em> of my XXXX XXXX XXXX XXXX <em>account</em>. TransUnion claimed that that it <em>updated</em> the <em>account</em> to Payment received : <em>Paid</em> as <em>agreed</em>. However, TransUnion has failed to <em>update</em> its record to include \" Payment received : <em>Paid</em> as <em>agreed</em> '' the information it mailed to me in its report"],"issue":["Problem with a credit reporting company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[16.69011,"3683707"]},{"_index":"complaint-public-v1","_id":"9516972","_score":16.475113,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"15 U.S. Code 1692c If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt I want to start by saying thank you for looking at the items I sent in for investigation. Upon investigating the accounts, I investigated directly from the source furnishing the data to you to ensure that everything matches up as well. Upon looking at the history between all XXXX credit bureaus, I wanted to point out the inconsistencies in the reporting in the following accounts : Account Name : XXXX Actions : Please remove the late payment from this account and update the account as paid as agreed. \nAccount Name : XXXX XXXX XXXX Actions : Please remove the late payment from this account and update the account as paid as agreed. \nAccount Name : XXXX XXXX Actions : Please remove the late payment from this account and update the account as paid as agreed. \nAccount Name : XXXX XXXX Actions : Please remove the late payment from this account and update the account as paid as agreed. \nI understand the process of the investigation is to reach every individual company to verify the accuracy of the information. In accordance with FCRA, Section 611 A through D, you are supposed to let me know who you verified with. In my original investigation request sent I asked you to delete anything that is not 100 percent accurate. \nThis is not the time to update since you had time to update after the first letter. Now that I have pointed out the mistakes, updating the other accounts is an admission of guilt and a direct violation of my rights to a fair investigation. You stated it was verified. How is it possible that XXXX, Equifax, and XXXX all verified the accounts above as accurate, but they all have inconsistencies in the reporting? In fact, there is no possible way a full investigation could have been done in accordance with Section 611 due to the inconsistencies coming after my original request for investigation. \nAt this point, I demand you delete these accounts immediately, or I have no choice but to seek counsel to point out the rights that have been violated under the FCRA. Please forward me an updated credit report after you have completed your deletions and corrections.","date_sent_to_company":"2024-07-15T15:11:03.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"286XX","tags":null,"has_narrative":true,"complaint_id":"9516972","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-07-15T15:11:01.000Z","state":"NC","company_public_response":null,"sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["<em>Account</em> Name : XXXX XXXX XXXX Actions : Please remove the late payment from this <em>account</em> and <em>update</em> the <em>account</em> as <em>paid</em> as <em>agreed</em>. \n<em>Account</em> Name : XXXX XXXX Actions : Please remove the late payment from this <em>account</em> and <em>update</em> the <em>account</em> as <em>paid</em> as <em>agreed</em>. \n<em>Account</em> Name : XXXX XXXX Actions : Please remove the late payment from this <em>account</em> and <em>update</em> the <em>account</em> as <em>paid</em> as <em>agreed</em>."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.475113,"9516972"]},{"_index":"complaint-public-v1","_id":"9516970","_score":16.44833,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"15 U.S. Code 1692c If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt I want to start by saying thank you for looking at the items I sent in for investigation. Upon investigating the accounts, I investigated directly from the source furnishing the data to you to ensure that everything matches up as well. Upon looking at the history between all XXXX credit bureaus, I wanted to point out the inconsistencies in the reporting in the following accounts : XXXX XXXX XXXX XXXX  Actions : Please remove the late payment from this account and update the account as paid as agreed. \nXXXX XXXX XXXX XXXX XXXX XXXX Actions : Please remove the late payment from this account and update the account as paid as agreed. \nXXXX XXXX XXXX XXXX XXXX Actions : Please remove the late payment from this account and update the account as paid as agreed. \nXXXX XXXX XXXX XXXX XXXX  Actions : Please remove the late payment from this account and update the account as paid as agreed. \nI understand the process of the investigation is to reach every individual company to verify the accuracy of the information. In accordance with FCRA, Section XXXX A through D, you are supposed to let me know who you verified with. In my original investigation request sent I asked you to delete anything that is not XXXX percent accurate. \nThis is not the time to update since you had time to update after the first letter. Now that I have pointed out the mistakes, updating the other accounts is an admission of guilt and a direct violation of my rights to a fair investigation. You stated it was verified. How is it possible that XXXX, XXXX, and Experian all verified the accounts above as accurate, but they all have inconsistencies in the reporting? In fact, there is no possible way a full investigation could have been done in accordance with Section XXXX due to the inconsistencies coming after my original request for investigation. \nAt this point, I demand you delete these accounts immediately, or I have no choice but to seek counsel to point out the rights that have been violated under the FCRA. Please forward me an updated credit report after you have completed your deletions and corrections.","date_sent_to_company":"2024-07-15T15:11:03.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"286XX","tags":null,"has_narrative":true,"complaint_id":"9516970","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-07-15T15:11:01.000Z","state":"NC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["XXXX XXXX XXXX XXXX XXXX XXXX Actions : Please remove the late payment from this <em>account</em> and <em>update</em> the <em>account</em> as <em>paid</em> as <em>agreed</em>. \nXXXX XXXX XXXX XXXX XXXX Actions : Please remove the late payment from this <em>account</em> and <em>update</em> the <em>account</em> as <em>paid</em> as <em>agreed</em>. \nXXXX XXXX XXXX XXXX XXXX  Actions : Please remove the late payment from this <em>account</em> and <em>update</em> the <em>account</em> as <em>paid</em> as <em>agreed</em>."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.44833,"9516970"]},{"_index":"complaint-public-v1","_id":"6113977","_score":16.392918,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"This is my second time not receiving an update about my investigation. I have been wasting my hard money on stamps, letters, and ink to send out my letter. Its been more than 60 days and not response via email and i am SO MUCH DISAPPOINTED. The ACCOUNT on my report is inaccurate and unverifiable.. I am authorizing this complaint with proof of the disputes i sent out. Now please help me TO REVIEW THIS COMPLAINT, PLEASE REVIEW ; REMOVEOR UPDATE THE ACCOUNT IMMEDIATELY inaccurateacross all XXXX bureaus his is an error this account in violation. \nXXXX XXXX XXXX Account number : XXXX I have paid as agreed on time this is an error please audit the account and update to paid as agreed 2.This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report. \nAccount number : XXXX As a consumer by law this account must be deleted immediately. \n3. .This is not mine. I am a victim of ID Theft and I have included a police report. Please investigate and remove from my credit report. \nXXXX XXXX Account XXXX As a consumer by law this account must be deleted immediately. \n4. Under 15 USC 1666B this is a billing error Date last active and date of last payment shows inaccurateacross all XXXX bureaus his is an error this account in violation. \nXXXX Account number XXXX I have paid as agreed on time this is an error please audit the account and update to paid as agreed Really appreciate your time and effort.","date_sent_to_company":"2022-10-21T20:41:57.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32301","tags":null,"has_narrative":true,"complaint_id":"6113977","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2022-10-21T20:35:25.000Z","state":"FL","company_public_response":null,"sub_issue":"Was not notified of investigation status or results"},"highlight":{"complaint_what_happened":["XXXX <em>Account</em> number XXXX I have <em>paid</em> as <em>agreed</em> on time this is an error please audit the <em>account</em> and <em>update</em> to <em>paid</em> as <em>agreed</em> Really appreciate your time and effort."],"issue":["Problem with a credit reporting company's <em>investigation</em> into an existing problem"],"sub_issue":["Was not notified of <em>investigation</em> status or results"]},"sort":[16.392918,"6113977"]},{"_index":"complaint-public-v1","_id":"6348547","_score":16.329483,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Sent letters in XXXX, XXXX nd called in XXXX and called all three agencies last evening XX/XX/XXXX about an account from XXXX XXXX. XXXX XXXX has been of no help and I have excellent credit but the inaccurate reporting of this account is detrimental to me. I have asked them to fix and investigate and they either ignored or moved the date of late payment which didn't happen to date of contact. \n\nXXXX says XX/XX/XXXX opened closed paid as agreed but updated last on XX/XX/XXXX Equifax says XX/XX/XXXX opened closed paid as agreed but updated last XX/XX/XXXX XXXX says XX/XX/XXXX opened closed and paid as agreed but last updated XX/XX/XXXX They are ignoring my certified letters to fix this error and most recent inquiry should be as of XXXX. This is only info I have on this account XXXX XXXX XXXX. They are not investigating my complaints and not updating me per US Code 1681. This is hurting my score even though still high and no one is helping or responding","date_sent_to_company":"2022-12-21T17:42:53.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"28027","tags":"Servicemember","has_narrative":true,"complaint_id":"6348547","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2022-12-21T17:42:49.000Z","state":"NC","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["XXXX says XX/XX/XXXX opened closed <em>paid</em> as <em>agreed</em> but <em>updated</em> last on XX/XX/XXXX Equifax says XX/XX/XXXX opened closed <em>paid</em> as <em>agreed</em> but <em>updated</em> last XX/XX/XXXX XXXX says XX/XX/XXXX opened closed and <em>paid</em> as <em>agreed</em> but last <em>updated</em> XX/XX/XXXX They are ignoring my certified letters to fix this error and most recent inquiry should be as of XXXX. This is only info I have on this <em>account</em> XXXX XXXX XXXX. They are not <em>investigating</em> my complaints and not <em>updating</em> me per US Code 1681."]},"sort":[16.329483,"6348547"]},{"_index":"complaint-public-v1","_id":"6348569","_score":16.32602,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Sent letters in XXXX, XXXX nd called in XXXX and called all three agencies last evening XX/XX/XXXX about an account from XXXX XXXX. XXXX XXXX has been of no help and I have excellent credit but the inaccurate reporting of this account is detrimental to me. I have asked them to fix and investigate and they either ignored or moved the date of late payment which didn't happen to date of contact. \n\nXXXX says XX/XX/XXXX opened closed paid as agreed but updated last on XX/XX/XXXX XXXX says XX/XX/XXXX opened closed paid as agreed but updated last XX/XX/XXXX Transunion says XX/XX/XXXX opened closed and paid as agreed but last updated XX/XX/XXXX They are ignoring my certified letters to fix this error and most recent inquiry should be as of XXXX. This is only info I have on this account XXXX XXXX XXXX. They are not investigating my complaints and not updating me per US Code 1681. This is hurting my score even though still high and no one is helping or responding","date_sent_to_company":"2022-12-21T17:42:53.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"28027","tags":"Servicemember","has_narrative":true,"complaint_id":"6348569","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-12-21T17:42:49.000Z","state":"NC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["XXXX says XX/XX/XXXX opened closed <em>paid</em> as <em>agreed</em> but <em>updated</em> last on XX/XX/XXXX XXXX says XX/XX/XXXX opened closed <em>paid</em> as <em>agreed</em> but <em>updated</em> last XX/XX/XXXX Transunion says XX/XX/XXXX opened closed and <em>paid</em> as <em>agreed</em> but last <em>updated</em> XX/XX/XXXX They are ignoring my certified letters to fix this error and most recent inquiry should be as of XXXX. This is only info I have on this <em>account</em> XXXX XXXX XXXX. They are not <em>investigating</em> my complaints and not <em>updating</em> me per US Code 1681."]},"sort":[16.32602,"6348569"]},{"_index":"complaint-public-v1","_id":"6348618","_score":16.302631,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Sent letters in XXXX, XXXX nd called in XXXX and called all three agencies last evening XX/XX/XXXX about an account from XXXX XXXX. XXXX XXXX has been of no help and I have excellent credit but the inaccurate reporting of this account is detrimental to me. I have asked them to fix and investigate and they either ignored or moved the date of late payment which didn't happen to date of contact. \n\nExperian says XX/XX/XXXX opened closed paid as agreed but updated last on XX/XX/XXXX XXXX says XX/XX/XXXX opened closed paid as agreed but updated last XX/XX/XXXX XXXX says XX/XX/XXXX opened closed and paid as agreed but last updated XX/XX/XXXX They are ignoring my certified letters to fix this error and most recent inquiry should be as of XXXX. This is only info I have on this account XXXX XXXX XXXX. They are not investigating my complaints and not updating me per US Code 1681. This is hurting my score even though still high and no one is helping or responding","date_sent_to_company":"2022-12-21T17:42:41.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"28027","tags":"Servicemember","has_narrative":true,"complaint_id":"6348618","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2022-12-21T17:24:58.000Z","state":"NC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["Experian says XX/XX/XXXX opened closed <em>paid</em> as <em>agreed</em> but <em>updated</em> last on XX/XX/XXXX XXXX says XX/XX/XXXX opened closed <em>paid</em> as <em>agreed</em> but <em>updated</em> last XX/XX/XXXX XXXX says XX/XX/XXXX opened closed and <em>paid</em> as <em>agreed</em> but last <em>updated</em> XX/XX/XXXX They are ignoring my certified letters to fix this error and most recent inquiry should be as of XXXX. This is only info I have on this <em>account</em> XXXX XXXX XXXX. They are not <em>investigating</em> my complaints and not <em>updating</em> me per US Code 1681."]},"sort":[16.302631,"6348618"]},{"_index":"complaint-public-v1","_id":"14273406","_score":16.300009,"_source":{"product":"Debt collection","complaint_what_happened":"I requested 1099 and debt validation from company with no response. Please updated all accounts as paid on time as agreed and remove all collections. 15 US Code 1681i A6B3 requires that you provide the description of the procedure to determine the accuracy your investigation. By law my report should be 100 % accurate or negative remarks removed. Please update as paid as agreed never late. Thanks","date_sent_to_company":"2025-08-12T22:10:47.000Z","issue":"Attempts to collect debt not owed","sub_product":"Credit card debt","zip_code":"317XX","tags":null,"has_narrative":true,"complaint_id":"14273406","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-06-24T10:47:34.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Debt is not yours"},"highlight":{"complaint_what_happened":["Please <em>updated</em> all <em>accounts</em> as <em>paid</em> on time as <em>agreed</em> and remove all collections. 15 US Code 1681i A6B3 requires that you provide the description of the procedure to determine the accuracy your <em>investigation</em>. By law my report should be 100 % accurate or negative remarks removed. Please <em>update</em> as <em>paid</em> as <em>agreed</em> never late. Thanks"]},"sort":[16.300009,"14273406"]},{"_index":"complaint-public-v1","_id":"3780944","_score":16.220442,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Please see the remarks on my closed Bank of America credit account. I agreed to pay the balance in full in exchange for negative remarks to be removed from my credit file and so the account would show as paid in full. I filed a dispute so Bank of America could update my credit file and they did not. I called customer service directly to have the credit report updated and they said it would be updated to paid in full and it hasn't been updated. Instead, my account is showing paid less than the full balance, which is inaccurate. \n\nOn XX/XX/2020, I contacted Bank of America 's collections department, and they again agreed to update my account to remove the negative data and show the account as paid in full. I also requested a written letter confirmation to show that the account as paid in full. They said the mail should be received in 7 - 10 days. So, I hope to have that available as evidence for the investigation.","date_sent_to_company":"2020-08-05T22:11:27.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"75039","tags":null,"has_narrative":true,"complaint_id":"3780944","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"BANK OF AMERICA, NATIONAL ASSOCIATION","date_received":"2020-08-05T22:06:04.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["Instead, my <em>account</em> is showing <em>paid</em> less than the full balance, which is inaccurate. \n\nOn XX/XX/2020, I contacted Bank of America 's collections department, and they again <em>agreed</em> to <em>update</em> my <em>account</em> to remove the negative data and show the <em>account</em> as <em>paid</em> in full. I also requested a written letter confirmation to show that the <em>account</em> as <em>paid</em> in full. They said the mail should be received in 7 - 10 days. So, I hope to have that available as evidence for the <em>investigation</em>."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.220442,"3780944"]},{"_index":"complaint-public-v1","_id":"9517027","_score":16.215862,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"15 U.S. Code 1692c If a consumer notifies a debt collector in writing that the consumer refuses to pay a debt or that the consumer wishes the debt collector to cease further communication with the consumer, the debt collector shall not communicate further with the consumer with respect to such debt I want to start by saying thank you for looking at the items I sent in for investigation. Upon investigating the accounts, I investigated directly from the source furnishing the data to you to ensure that everything matches up as well. Upon looking at the history between all XXXX credit bureaus, I wanted to point out the inconsistencies in the reporting in the following accounts : Account Name : XXXX  Actions : Please remove the late payment from this account and update the account as paid as agreed. \nAccount Name : XXXX XXXX XXXX Actions : Please remove the late payment from this account and update the account as paid as agreed. \nAccount Name : XXXX XXXX Actions : Please remove the late payment from this account and update the account as paid as agreed. \nAccount Name : XXXX XXXX Actions : Please remove the late payment from this account and update the account as paid as agreed. \nI understand the process of the investigation is to reach every individual company to verify the accuracy of the information. In accordance with FCRA, Section 611 A through D, you are supposed to let me know who you verified with. In my original investigation request sent I asked you to delete anything that is not XXXX percent accurate. \nThis is not the time to update since you had time to update after the first letter. Now that I have pointed out the mistakes, updating the other accounts is an admission of guilt and a direct violation of my rights to a fair investigation. You stated it was verified. How is it possible that TransUnion, XXXX, and XXXX all verified the accounts above as accurate, but they all have inconsistencies in the reporting? In fact, there is no possible way a full investigation could have been done in accordance with Section 611 due to the inconsistencies coming after my original request for investigation. \nAt this point, I demand you delete these accounts immediately, or I have no choice but to seek counsel to point out the rights that have been violated under the FCRA. Please forward me an updated credit report after you have completed your deletions and corrections.","date_sent_to_company":"2024-07-15T15:10:54.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"286XX","tags":null,"has_narrative":true,"complaint_id":"9517027","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2024-07-15T14:55:29.000Z","state":"NC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["<em>Account</em> Name : XXXX XXXX XXXX Actions : Please remove the late payment from this <em>account</em> and <em>update</em> the <em>account</em> as <em>paid</em> as <em>agreed</em>. \n<em>Account</em> Name : XXXX XXXX Actions : Please remove the late payment from this <em>account</em> and <em>update</em> the <em>account</em> as <em>paid</em> as <em>agreed</em>. \n<em>Account</em> Name : XXXX XXXX Actions : Please remove the late payment from this <em>account</em> and <em>update</em> the <em>account</em> as <em>paid</em> as <em>agreed</em>."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.215862,"9517027"]},{"_index":"complaint-public-v1","_id":"11920392","_score":16.09328,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am filing a complaint against Experian for failing to properly investigate my disputes regarding inaccuracies in my credit report. Despite my submissions Experian consistently response within 24 hours stating the account is accurate, without providing any evidence of a thorough investigation. This practice violates the Fair Credit Reporting Act ( FCRA ), 15 U.S.C. 1681i, which mandates a reasonable investigation of disputes. Furthermore, Experian actions may also contravene the Consumer Financial Protection Act ( CFPA ), 12 U.S.C. 5536 ( a ) ( 1 ) ( A ) - ( B ), as highlighted in the CFPBs recent administrative proceeding ( File No. 2025-CFPB-0002 ) against them for similar violations. I request that the CFPB take action to ensure Experian complies with federal law and provides consumers with the necessary proof of Investigation.\n\nThis are the account that I've marked as inaccurate : XXXX XXXX XXXX  Account # XXXX XXXX XXXX XXXX XXXX XXXX XXXX Accounts - negative accounts - SummaryXXXXXXXXExperian Last Updated XXXX XXXX Pays account as agreed XXXX XXXX, Paid or paying as agreed ExperianXXXX Payment Status Current account/was delinquent 60 days past due date XXXX XXXX XXXX XXXX XXXX  Accounts - negative accounts - closed - SummaryXXXXExperian Last Updated XXXX XXXX, Pays account as agreed XXXX XXXX, Paid or paying as agreed Experia XXXX Paid account/was delinquent 90 days past due datePayment XXXX Account : XXXXXXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX Accounts - negative accounts - SummaryXXXXExperian Last Updated XXXX, Pays account as agreed XXXX XXXX, Paid or paying as agreed Experian XXXX Current account/was 30 days past due date two times XXXX XXXX XXXX XXXX XXXX  Account # : XXXX XXXX XXXX XXXX Accounts - XXXX accounts - SummaryXXXXExperian Last Updated XXXX XXXX, Pays account as agreed XXXX XXXX XXXX XXXX XXXX XXXX as agreed Experian XXXX Current account/was 30 days past due date XXXX times Credit Inquiries Credit Inquiries XXXX SummaryXXXXExperian XX/XX/scrub>XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX","date_sent_to_company":"2025-02-05T03:25:31.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"329XX","tags":null,"has_narrative":true,"complaint_id":"11920392","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-02-05T03:18:21.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["This are the <em>account</em> that I've marked as inaccurate : XXXX XXXX XXXX  <em>Account</em> # XXXX XXXX XXXX XXXX XXXX XXXX XXXX <em>Accounts</em> - negative <em>accounts</em> - SummaryXXXXXXXXExperian Last <em>Updated</em> XXXX XXXX Pays <em>account</em> as <em>agreed</em> XXXX XXXX, <em>Paid</em> or paying as <em>agreed</em> ExperianXXXX Payment Status Current <em>account</em>/was delinquent 60 days past due date XXXX XXXX XXXX XXXX XXXX  <em>Accounts</em> - negative <em>accounts</em> - closed - SummaryXXXXExperian Last <em>Updated</em> XXXX XXXX, Pays <em>account</em> as <em>agreed</em> XXXX XXXX, <em>Paid</em> or paying as <em>agreed</em>"],"issue":["Problem with a company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[16.09328,"11920392"]},{"_index":"complaint-public-v1","_id":"6921650","_score":16.06968,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Recently, I began taking my credit more seriously and noticed a few items on my credit report that were reporting inaccurately. I have sent several letters to Experian requesting an investigation. Under FCRA, I have the right as a consumer to request and receive a proper investigation. According to 15 U.S. Code 1681- Congressional findings and statement of purpose, as a consumer, I have a right to an accurate credit reporting. I am afraid that Experian has not done so as I have received several stall letters and notification. that my information has been \" Verified '' instead of \" Updated '' as I have requested several times. I have been seeking a proper investigation and update to \" PAID AS AGREED '' of the accounts in question for 4 months now, and it has left me no choice BUT to file a complaint with the CFPB. There are 2 accounts in question that I requested an investigation and Late Payment Update to those accounts : XXXX XXXX XXXX 30 days late. XXXX XXXX - 30 days late In XX/XX/2023, I requested an investigation as I noticed inaccurate information. On XX/XX/2023, I received correspondence from Experian stating these accounts are reporting accurately- which they are not. I sent another letter XX/XX/2023 stating that Experian is violating a few of my consumer rights. During the time of these late payments, this was during COVID which is a result of a billing error. According to 1681s-2 ( a ) ( 1 ) ( F ), which was added as part of the CARES Act states that this provision requires a furnisher to report the credit obligation or account as current during the COVID-19 pandemic, unless the account was delinquent before the accommodation. I provided this information and in response, I received that the information on my credit report is accurate when it is inaccurate. My consumer rights have been continuously violated for the past 3 months with no resolution. On XX/XX/2023, I receive correspondence from Experian stating that I the information has been verified without properly investigating my credit report versus the laws that have been violated. This has left me no choice, but to file a complaint. In response, I would like the following accounts to be updated to PAID AS AGREED. Please update the following accounts to \" PAID AS AGREED '' XXXX XXXX  - 30 days late XXXX XXXX  - 30 days late In response, I would like the following accounts to be updated to PAID AS AGREED. \n\nPlease update the following accounts to \" PAID AS AGREED '' XXXX XXXX  - 30 days late XXXX XXXX  - 30 days late","date_sent_to_company":"2023-05-02T18:25:41.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"23462","tags":null,"has_narrative":true,"complaint_id":"6921650","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2023-05-02T17:51:58.000Z","state":"VA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Please <em>update</em> the following <em>accounts</em> to \" <em>PAID</em> AS <em>AGREED</em> '' XXXX XXXX  - 30 days late XXXX XXXX  - 30 days late In response, I would like the following <em>accounts</em> to be <em>updated</em> to <em>PAID</em> AS <em>AGREED</em>. \n\nPlease <em>update</em> the following <em>accounts</em> to \" <em>PAID</em> AS <em>AGREED</em> '' XXXX XXXX  - 30 days late XXXX XXXX  - 30 days late"],"issue":["Problem with a credit reporting company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[16.06968,"6921650"]},{"_index":"complaint-public-v1","_id":"9975603","_score":16.035053,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I request that these inaccuracies be corrected and that my credit report be updated to reflect these accounts as \" Paid as agreed. '' Please conduct a thorough investigation and update my credit report accordingly.","date_sent_to_company":"2024-08-31T17:39:38.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"60619","tags":null,"has_narrative":true,"complaint_id":"9975603","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-08-31T17:36:34.000Z","state":"IL","company_public_response":null,"sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I request that these inaccuracies be corrected and that my credit report be <em>updated</em> to reflect these <em>accounts</em> as \" <em>Paid</em> as <em>agreed</em>. '' Please conduct a thorough <em>investigation</em> and <em>update</em> my credit report accordingly."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.035053,"9975603"]},{"_index":"complaint-public-v1","_id":"9552893","_score":16.035053,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I request that these inaccuracies be corrected and that my credit report be updated to reflect these accounts as \" Paid as agreed. '' Please conduct a thorough investigation and update my credit report accordingly.","date_sent_to_company":"2024-07-18T15:45:08.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"77035","tags":null,"has_narrative":true,"complaint_id":"9552893","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-07-18T15:45:05.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I request that these inaccuracies be corrected and that my credit report be <em>updated</em> to reflect these <em>accounts</em> as \" <em>Paid</em> as <em>agreed</em>. '' Please conduct a thorough <em>investigation</em> and <em>update</em> my credit report accordingly."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.035053,"9552893"]},{"_index":"complaint-public-v1","_id":"9538767","_score":16.035053,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I request that these inaccuracies be corrected and that my credit report be updated to reflect these accounts as \" Paid as agreed. '' Please conduct a thorough investigation and update my credit report accordingly.","date_sent_to_company":"2024-07-17T14:53:25.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"85013","tags":null,"has_narrative":true,"complaint_id":"9538767","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2024-07-17T14:53:22.000Z","state":"AZ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I request that these inaccuracies be corrected and that my credit report be <em>updated</em> to reflect these <em>accounts</em> as \" <em>Paid</em> as <em>agreed</em>. '' Please conduct a thorough <em>investigation</em> and <em>update</em> my credit report accordingly."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.035053,"9538767"]},{"_index":"complaint-public-v1","_id":"9472698","_score":16.035053,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I request that these inaccuracies be corrected and that my credit report be updated to reflect these accounts as \" Paid as agreed. '' Please conduct a thorough investigation and update my credit report accordingly.","date_sent_to_company":"2024-07-10T16:53:29.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"608XX","tags":null,"has_narrative":true,"complaint_id":"9472698","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-07-10T16:53:26.000Z","state":"IL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I request that these inaccuracies be corrected and that my credit report be <em>updated</em> to reflect these <em>accounts</em> as \" <em>Paid</em> as <em>agreed</em>. '' Please conduct a thorough <em>investigation</em> and <em>update</em> my credit report accordingly."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.035053,"9472698"]},{"_index":"complaint-public-v1","_id":"9472490","_score":16.035053,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I request that these inaccuracies be corrected and that my credit report be updated to reflect these accounts as \" Paid as agreed. '' Please conduct a thorough investigation and update my credit report accordingly.","date_sent_to_company":"2024-07-10T16:52:49.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"608XX","tags":null,"has_narrative":true,"complaint_id":"9472490","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-07-10T16:48:09.000Z","state":"IL","company_public_response":null,"sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I request that these inaccuracies be corrected and that my credit report be <em>updated</em> to reflect these <em>accounts</em> as \" <em>Paid</em> as <em>agreed</em>. '' Please conduct a thorough <em>investigation</em> and <em>update</em> my credit report accordingly."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.035053,"9472490"]},{"_index":"complaint-public-v1","_id":"9406383","_score":16.035053,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I request that these inaccuracies be corrected and that my credit report be updated to reflect these accounts as \" Paid as agreed. '' Please conduct a thorough investigation and update my credit report accordingly.","date_sent_to_company":"2024-07-02T16:41:04.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"60619","tags":null,"has_narrative":true,"complaint_id":"9406383","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-07-02T16:37:43.000Z","state":"IL","company_public_response":null,"sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I request that these inaccuracies be corrected and that my credit report be <em>updated</em> to reflect these <em>accounts</em> as \" <em>Paid</em> as <em>agreed</em>. '' Please conduct a thorough <em>investigation</em> and <em>update</em> my credit report accordingly."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.035053,"9406383"]},{"_index":"complaint-public-v1","_id":"9253890","_score":16.035053,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I request that these inaccuracies be corrected and that my credit report be updated to reflect these accounts as \" Paid as agreed. '' Please conduct a thorough investigation and update my credit report accordingly.","date_sent_to_company":"2024-06-13T22:34:11.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"85308","tags":null,"has_narrative":true,"complaint_id":"9253890","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-06-13T22:31:49.000Z","state":"AZ","company_public_response":null,"sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I request that these inaccuracies be corrected and that my credit report be <em>updated</em> to reflect these <em>accounts</em> as \" <em>Paid</em> as <em>agreed</em>. '' Please conduct a thorough <em>investigation</em> and <em>update</em> my credit report accordingly."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.035053,"9253890"]},{"_index":"complaint-public-v1","_id":"9238770","_score":16.035053,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I request that these inaccuracies be corrected and that my credit report be updated to reflect these accounts as \" Paid as agreed. '' Please conduct a thorough investigation and update my credit report accordingly.","date_sent_to_company":"2024-06-12T12:27:26.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"60443","tags":null,"has_narrative":true,"complaint_id":"9238770","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-06-12T12:24:59.000Z","state":"IL","company_public_response":null,"sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I request that these inaccuracies be corrected and that my credit report be <em>updated</em> to reflect these <em>accounts</em> as \" <em>Paid</em> as <em>agreed</em>. '' Please conduct a thorough <em>investigation</em> and <em>update</em> my credit report accordingly."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.035053,"9238770"]},{"_index":"complaint-public-v1","_id":"9238365","_score":16.035053,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I request that these inaccuracies be corrected and that my credit report be updated to reflect these accounts as \" Paid as agreed. '' Please conduct a thorough investigation and update my credit report accordingly.","date_sent_to_company":"2024-06-12T13:37:11.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"60643","tags":null,"has_narrative":true,"complaint_id":"9238365","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2024-06-12T13:37:10.000Z","state":"IL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I request that these inaccuracies be corrected and that my credit report be <em>updated</em> to reflect these <em>accounts</em> as \" <em>Paid</em> as <em>agreed</em>. '' Please conduct a thorough <em>investigation</em> and <em>update</em> my credit report accordingly."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[16.035053,"9238365"]}]},"aggregations":{"has_narrative":{"meta":{},"doc_count":13013,"has_narrative":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":1,"key_as_string":"true","doc_count":13013}]}},"product":{"doc_count":13013,"product":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting or other personal consumer reports","doc_count":11187,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":11177},{"key":"Other personal consumer report","doc_count":10}]}},{"key":"Credit reporting, credit repair services, or other personal consumer reports","doc_count":1215,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit 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