{"took":244,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":1113,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"8690947","_score":19.696512,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX XXXX, account number XXXX and XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX XXXX. \n\nUpon information and belief, XXXX XXXX received notification of my credit bureau dispute. \n\nXXXX XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nUpon information and belief, XXXX XXXX failed to instruct the credit bureaus to remove the false information regarding the XXXX XXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX XXXX rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the XXXX XXXX Accounts to third parties.","date_sent_to_company":"2024-04-05T00:16:31.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"77066","tags":null,"has_narrative":true,"complaint_id":"8690947","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-04-05T00:16:29.000Z","state":"TX","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."],"issue":["Problem with a company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[19.696512,"8690947"]},{"_index":"complaint-public-v1","_id":"8743575","_score":19.684855,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX  XXXX, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau XXXX, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX  XXXX. \n\nUpon information and belief, XXXX  XXXX received notification of my credit bureau dispute. XXXX XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nUpon information and belief, XXXX  XXXX failed to instruct the credit bureaus to remove the false information regarding the XXXX  XXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX  XXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX  XXXX rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the XXXX XXXX Accounts to third parties.","date_sent_to_company":"2024-04-10T23:47:18.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"08527","tags":null,"has_narrative":true,"complaint_id":"8743575","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2024-04-10T23:47:16.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX  XXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.684855,"8743575"]},{"_index":"complaint-public-v1","_id":"8743573","_score":19.684855,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX  XXXX, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau XXXX, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX  XXXX. \n\nUpon information and belief, XXXX  XXXX received notification of my credit bureau dispute. XXXX XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the XXXX  XXXX Account. \n\nUpon information and belief, XXXX  XXXX failed to instruct the credit bureaus to remove the false information regarding the XXXX  XXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX  XXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX XXXX rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the XXXX  XXXX Accounts to third parties.","date_sent_to_company":"2024-04-10T23:47:18.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"08527","tags":null,"has_narrative":true,"complaint_id":"8743573","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-04-10T23:47:16.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX  XXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.684855,"8743573"]},{"_index":"complaint-public-v1","_id":"8987794","_score":19.680765,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX. \n\nUpon information and belief, XXXX received notification of my credit bureau dispute. XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the XXXX Account. \n\nUpon information and belief, XXXX failed to instruct the credit bureaus to remove the false information regarding the XXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the XXXX Accounts to third parties.","date_sent_to_company":"2024-05-12T15:21:23.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"33063","tags":null,"has_narrative":true,"complaint_id":"8987794","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2024-05-12T15:21:21.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.680765,"8987794"]},{"_index":"complaint-public-v1","_id":"8743960","_score":19.680765,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding BANK OF AMERICA, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to BANK OF AMERICA. \n\nUpon information and belief, BANK OF AMERICA received notification of my credit bureau dispute. BANK OF AMERICA did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the BANK OF AMERICA Account. \n\nUpon information and belief, BANK OF AMERICA failed to instruct the credit bureaus to remove the false information regarding the BANK OF AMERICA Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the BANK OF AMERICA Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did BANK OF AMERICA and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by BANK OF AMERICA rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the BANK OF AMERICA Accounts to third parties.","date_sent_to_company":"2024-04-10T23:19:28.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"08527","tags":null,"has_narrative":true,"complaint_id":"8743960","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"BANK OF AMERICA, NATIONAL ASSOCIATION","date_received":"2024-04-10T22:45:07.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the BANK OF AMERICA Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.680765,"8743960"]},{"_index":"complaint-public-v1","_id":"8731037","_score":19.680765,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX XXXX, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX XXXX \n\nUpon information and belief, XXXX XXXX received notification of my credit bureau dispute. XXXX XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the XXXX XXXX  Account. \n\nUpon information and belief, XXXX XXXX failed to instruct the credit bureaus to remove the false information regarding the XXXX XXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX XXXX rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the XXXX XXXX Accounts to third parties.","date_sent_to_company":"2024-04-10T03:53:43.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"07410","tags":null,"has_narrative":true,"complaint_id":"8731037","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-04-10T03:53:40.000Z","state":"NJ","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.680765,"8731037"]},{"_index":"complaint-public-v1","_id":"8730774","_score":19.680765,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding PNC BANK, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to PNC BANK. \n\nUpon information and belief, PNC BANK received notification of my credit bureau dispute. PNC BANK did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the PNC BANK Account. \n\nUpon information and belief, PNC BANK failed to instruct the credit bureaus to remove the false information regarding the PNC BANK Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the PNC BANK Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did PNC BANK and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes.\n\nThe credit bureaus relied on its own judgment and the information provided to them by PNC BANK rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the PNC BANK Accounts to third parties.","date_sent_to_company":"2024-04-10T03:53:36.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"07410","tags":null,"has_narrative":true,"complaint_id":"8730774","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"PNC Bank N.A.","date_received":"2024-04-10T03:49:17.000Z","state":"NJ","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the PNC BANK Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.680765,"8730774"]},{"_index":"complaint-public-v1","_id":"8692251","_score":19.680765,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding Regional Finance, account number XXXX and XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to Regional Finance. \n\nUpon information and belief, Regional Finance received notification of my credit bureau dispute. \n\nRegional Finance did not conduct an investigation, contact myself, contact third parties, or review underlying Account information with respect to the disputed information and the accuracy of the Regional Finance Account. \n\nUpon information and belief, Regional Finance failed to instruct the credit bureaus to remove the false information regarding the Regional Finance Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the Regional Finance Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did Regional Finance and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes.\n\nThe credit bureaus relied on its own judgment and the information provided to them by Regional Finance rather than grant credence to the information provided by myself.\n\nThe credit bureaus published the false information regarding the Regional Finance Accounts to third parties.","date_sent_to_company":"2024-04-05T00:16:23.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"77066","tags":null,"has_narrative":true,"complaint_id":"8692251","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Regional Management Corporation","date_received":"2024-04-05T00:07:20.000Z","state":"TX","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the Regional Finance Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."],"issue":["Problem with a company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[19.680765,"8692251"]},{"_index":"complaint-public-v1","_id":"8990373","_score":19.661219,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX. \n\nUpon information and belief, XXXX received notification of my credit bureau dispute. XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the XXXX Account. \n\nUpon information and belief, XXXX failed to instruct the credit bureaus to remove the false information regarding the XXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX rather than XXXX credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the XXXX Accounts to third parties.","date_sent_to_company":"2024-05-12T15:21:23.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"33063","tags":null,"has_narrative":true,"complaint_id":"8990373","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-05-12T15:21:21.000Z","state":"FL","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.661219,"8990373"]},{"_index":"complaint-public-v1","_id":"8743674","_score":19.661219,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding CAPITAL ONE, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau XXXX, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to CAPITAL ONE. \n\nUpon information and belief, CAPITAL ONE received notification of my credit bureau dispute. CAPITAL ONE did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the CAPITAL ONE Account. \n\nUpon information and belief, CAPITAL ONE failed to instruct the credit bureaus to remove the false information regarding the CAPITAL ONE Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the CAPITAL ONE Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did CAPITAL ONE and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes.\n\nThe credit bureaus relied on its own judgment and the information provided to them by CAPITAL ONE rather than grant credence to the information provided by myself.\n\nThe credit bureaus published the false information regarding the CAPITAL ONE Accounts to third parties.","date_sent_to_company":"2024-04-10T23:47:10.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"08527","tags":null,"has_narrative":true,"complaint_id":"8743674","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CAPITAL ONE FINANCIAL CORPORATION","date_received":"2024-04-10T23:39:18.000Z","state":"NJ","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the CAPITAL ONE Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.661219,"8743674"]},{"_index":"complaint-public-v1","_id":"8743574","_score":19.661219,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX  XXXX, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau XXXX, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX  XXXX. \n\nUpon information and belief, XXXX  XXXX received notification of my credit bureau dispute. XXXX XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the XXXX  XXXX Account. \n\nUpon information and belief, XXXX  XXXX failed to instruct the credit bureaus to remove the false information regarding the XXXX XXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX  XXXX rather than XXXX credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the XXXX  XXXX Accounts to third parties.","date_sent_to_company":"2024-04-10T23:47:18.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"08527","tags":null,"has_narrative":true,"complaint_id":"8743574","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-04-10T23:47:16.000Z","state":"NJ","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.661219,"8743574"]},{"_index":"complaint-public-v1","_id":"8687027","_score":19.661219,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX XXXX, account number XXXX and XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX XXXX. \n\nUpon information and belief, XXXX XXXX received notification of my credit bureau dispute. \n\nXXXX XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nUpon information and belief, XXXX XXXX failed to instruct the credit bureaus to remove the false information regarding the XXXX XXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX XXXX rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the XXXX XXXX Accounts to third parties.","date_sent_to_company":"2024-04-05T00:16:31.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"77066","tags":null,"has_narrative":true,"complaint_id":"8687027","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2024-04-05T00:16:29.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."],"issue":["Problem with a company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[19.661219,"8687027"]},{"_index":"complaint-public-v1","_id":"8987955","_score":19.659136,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding WSTLAKESVC, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to WSTLAKESVC.\n\nUpon information and belief, WSTLAKESVC received notification of my credit bureau dispute. WSTLAKESVC did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the WSTLAKESVC Account.\n\nUpon information and belief, WSTLAKESVC failed to instruct the credit bureaus to remove the false information regarding the WSTLAKESVC Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the WSTLAKESVC Account.\n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute.\n\nAt no point after receiving the Credit Bureau Disputes did WSTLAKESVC and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes.\n\nThe credit bureaus relied on its own judgment and the information provided to them by WSTLAKESVC rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the WSTLAKESVC Accounts to third parties.","date_sent_to_company":"2024-05-12T15:21:17.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"33063","tags":null,"has_narrative":true,"complaint_id":"8987955","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Westlake Services, LLC","date_received":"2024-05-12T15:12:16.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the WSTLAKESVC Account.\n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.659136,"8987955"]},{"_index":"complaint-public-v1","_id":"8987808","_score":19.659136,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX. \n\nUpon information and belief, XXXX received notification of my credit bureau dispute. XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the XXXX Account. \n\nUpon information and belief, XXXX failed to instruct the credit bureaus to remove the false information regarding the XXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the XXXX Accounts to third parties.","date_sent_to_company":"2024-05-12T15:21:23.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"33063","tags":null,"has_narrative":true,"complaint_id":"8987808","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-05-12T15:21:21.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.659136,"8987808"]},{"_index":"complaint-public-v1","_id":"8731038","_score":19.659136,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX XXXX, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau XXXX, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX XXXX \n\nUpon information and belief, XXXX XXXX received notification of my credit bureau dispute. XXXX XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the XXXX XXXX  Account. \n\nUpon information and belief, XXXX XXXX  failed to instruct the credit bureaus to remove the false information regarding the XXXX XXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX XXXX rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the XXXX XXXX Accounts to third parties.","date_sent_to_company":"2024-04-10T03:53:43.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"07410","tags":null,"has_narrative":true,"complaint_id":"8731038","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2024-04-10T03:53:40.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.659136,"8731038"]},{"_index":"complaint-public-v1","_id":"8731036","_score":19.659136,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX XXXX, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX XXXX \n\nUpon information and belief, XXXX XXXX received notification of my credit bureau dispute. XXXX XXXX  did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nUpon information and belief, XXXX XXXX failed to instruct the credit bureaus to remove the false information regarding the XXXX XXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX XXXX rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the XXXX XXXX  Accounts to third parties.","date_sent_to_company":"2024-04-10T03:53:43.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"07410","tags":null,"has_narrative":true,"complaint_id":"8731036","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-04-10T03:53:40.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.659136,"8731036"]},{"_index":"complaint-public-v1","_id":"4681835","_score":19.415375,"_source":{"product":"Credit card or prepaid card","complaint_what_happened":"This is XXXX XXXX, who is submitting this CFPB complaint myself and to inform you that there is no third party involve in the process. \nI requested an investigation and the removal of the XXXX status. No changes were made. No investigation was conducted at all. You had optimal time to review this matter and make the appropriate corrections, you elected not to.","date_sent_to_company":"2021-09-23T20:58:03.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"General-purpose credit card or charge card","zip_code":"33177","tags":null,"has_narrative":true,"complaint_id":"4681835","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"JPMORGAN CHASE & CO.","date_received":"2021-09-01T18:57:47.000Z","state":"FL","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["This is XXXX XXXX, who is submitting this CFPB complaint <em>myself</em> and to inform you that there is no <em>third</em> <em>party</em> involve in the process. \nI requested an <em>investigation</em> and the removal of the XXXX status. No changes were made. No <em>investigation</em> was conducted at all. You had optimal time to <em>review</em> this matter and make the appropriate corrections, you elected not to."],"issue":["Problem with a credit reporting company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[19.415375,"4681835"]},{"_index":"complaint-public-v1","_id":"4686985","_score":19.38556,"_source":{"product":"Credit card or prepaid card","complaint_what_happened":"I am XXXX XXXX and I am submitting this complaint myself and there is no third party involve. I requested an investigation and the removal of the charge-off status. No changes were made. No investigation was conducted at all. You had optimal time to review this matter and make the appropriate corrections, you elected not to.","date_sent_to_company":"2021-09-02T18:51:48.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"General-purpose credit card or charge card","zip_code":"33176","tags":null,"has_narrative":true,"complaint_id":"4686985","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"BANK OF AMERICA, NATIONAL ASSOCIATION","date_received":"2021-09-02T18:46:13.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I am XXXX XXXX and I am submitting this complaint <em>myself</em> and there is no <em>third</em> <em>party</em> involve. I requested an <em>investigation</em> and the removal of the charge-off status. No changes were made. No <em>investigation</em> was conducted at all. You had optimal time to <em>review</em> this matter and make the appropriate corrections, you elected not to."],"issue":["Problem with a credit reporting company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[19.38556,"4686985"]},{"_index":"complaint-public-v1","_id":"4684798","_score":19.357565,"_source":{"product":"Credit card or prepaid card","complaint_what_happened":"I am XXXX XXXX XXXX and I am submitting this complaint myself and there is no third party involve. \nI requested an investigation and the removal of the charge-off status. No changes were made. No investigation was conducted at all. You had optimal time to review this matter and make the appropriate corrections, you elected not to.","date_sent_to_company":"2021-09-28T15:15:24.000Z","issue":"Incorrect information on your report","sub_product":"General-purpose credit card or charge card","zip_code":"33178","tags":null,"has_narrative":true,"complaint_id":"4684798","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"JPMORGAN CHASE & CO.","date_received":"2021-09-01T16:06:34.000Z","state":"FL","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["I am XXXX XXXX XXXX and I am submitting this complaint <em>myself</em> and there is no <em>third</em> <em>party</em> involve. \nI requested an <em>investigation</em> and the removal of the charge-off status. No changes were made. No <em>investigation</em> was conducted at all. You had optimal time to <em>review</em> this matter and make the appropriate corrections, you elected not to."]},"sort":[19.357565,"4684798"]},{"_index":"complaint-public-v1","_id":"4686293","_score":19.342762,"_source":{"product":"Credit card or prepaid card","complaint_what_happened":"This is XXXX XXXX, who is submitting this CFPB complaint myself and to inform you that there is no third party involve in the process. I requested an investigation and the removal of the charge-off status. No changes were made. No investigation was conducted at all. You had optimal time to review this matter and make the appropriate corrections, you elected not to.","date_sent_to_company":"2021-09-02T18:20:54.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"General-purpose credit card or charge card","zip_code":"33176","tags":null,"has_narrative":true,"complaint_id":"4686293","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CAPITAL ONE FINANCIAL CORPORATION","date_received":"2021-09-02T18:16:13.000Z","state":"FL","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["This is XXXX XXXX, who is submitting this CFPB complaint <em>myself</em> and to inform you that there is no <em>third</em> <em>party</em> involve in the process. I requested an <em>investigation</em> and the removal of the charge-off status. No changes were made. No <em>investigation</em> was conducted at all. You had optimal time to <em>review</em> this matter and make the appropriate corrections, you elected not to."],"issue":["Problem with a credit reporting company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[19.342762,"4686293"]},{"_index":"complaint-public-v1","_id":"4681764","_score":19.342762,"_source":{"product":"Credit card or prepaid card","complaint_what_happened":"This is XXXX XXXX, who is submitting this CFPB complaint myself and to inform you that there is no third party involve in the process. \nI requested an investigation and the removal of the charge-off status. No changes were made. No investigation was conducted at all. You had optimal time to review this matter and make the appropriate corrections, you elected not to.","date_sent_to_company":"2021-09-23T16:37:53.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"General-purpose credit card or charge card","zip_code":"33177","tags":null,"has_narrative":true,"complaint_id":"4681764","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"DISCOVER BANK","date_received":"2021-09-01T18:38:54.000Z","state":"FL","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["This is XXXX XXXX, who is submitting this CFPB complaint <em>myself</em> and to inform you that there is no <em>third</em> <em>party</em> involve in the process. \nI requested an <em>investigation</em> and the removal of the charge-off status. No changes were made. No <em>investigation</em> was conducted at all. You had optimal time to <em>review</em> this matter and make the appropriate corrections, you elected not to."],"issue":["Problem with a credit reporting company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[19.342762,"4681764"]},{"_index":"complaint-public-v1","_id":"4684819","_score":19.32421,"_source":{"product":"Credit card or prepaid card","complaint_what_happened":"I am XXXX XXXX XXXX and I am submitting this complaint myself and there is no third party involve. \nI requested an investigation and the removal of the charge-off status. No changes were made. No investigation was conducted at all. You had optimal time to review this matter and make the appropriate corrections, you elected not to.","date_sent_to_company":"2021-09-28T15:14:54.000Z","issue":"Incorrect information on your report","sub_product":"General-purpose credit card or charge card","zip_code":"33178","tags":null,"has_narrative":true,"complaint_id":"4684819","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"JPMORGAN CHASE & CO.","date_received":"2021-09-01T16:12:35.000Z","state":"FL","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["I am XXXX XXXX XXXX and I am submitting this complaint <em>myself</em> and there is no <em>third</em> <em>party</em> involve. \nI requested an <em>investigation</em> and the removal of the charge-off status. No changes were made. No <em>investigation</em> was conducted at all. You had optimal time to <em>review</em> this matter and make the appropriate corrections, you elected not to."]},"sort":[19.32421,"4684819"]},{"_index":"complaint-public-v1","_id":"8743831","_score":19.247606,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX XXXXXXXX XXXX, account number XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information. \n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX XXXX XXXXXXXX. \n\nUpon information and belief, XXXX XXXX  XXXX received notification of my credit bureau dispute. XXXX XXXX  XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the XXXX XXXX XXXX Account. \n\nUpon information and belief, XXXX XXXX  XXXX failed to instruct the credit bureaus to remove the false information regarding the XXXX XXXX XXXXXXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX XXXXXXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX XXXX XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX  XXXX XXXX rather than grant credence to the information provided by myself. \n\nThe credit bureaus published the false information regarding the XXXX XXXX  XXXX Accounts to third parties.","date_sent_to_company":"2024-04-10T23:19:43.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"08527","tags":null,"has_narrative":true,"complaint_id":"8743831","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2024-04-10T23:19:41.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX XXXXXXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.247606,"8743831"]},{"_index":"complaint-public-v1","_id":"8730535","_score":19.243204,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX XXXX XXXX, account number XXXX XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information.\n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX XXXX XXXX. \n\nUpon information and belief, XXXX XXXX XXXX received notification of my credit bureau dispute. XXXX XXXX XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the XXXX XXXX XXXX  Account. \n\nUpon information and belief, XXXX XXXX XXXX  failed to instruct the credit bureaus to remove the false information regarding the XXXX XXXX XXXX  Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX XXXX Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX XXXX XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit bureaus relied on its own judgment and the information provided to them by XXXX XXXX XXXX rather than grant credence to the information provided by myself.\n\nThe credit bureaus published the false information regarding the XXXX XXXX XXXX Accounts to third parties.","date_sent_to_company":"2024-04-10T05:01:38.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"77066","tags":null,"has_narrative":true,"complaint_id":"8730535","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2024-04-10T05:01:35.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["The credit bureaus did not conduct an <em>investigation</em>, contact <em>myself</em>, contact <em>third</em> <em>parties</em>, or <em>review</em> underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX XXXX Account. \n\nThe credit bureaus employed an <em>investigation</em> process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute."]},"sort":[19.243204,"8730535"]},{"_index":"complaint-public-v1","_id":"8730532","_score":19.243204,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I sent a dispute to the major credit bureaus disputing the inaccurate information on my credit report regarding XXXX XXXX XXXX, account number XXXX XXXX. \n\nDespite the clarity and detail provided in the Credit Bureau Dispute, the Account continued to appear on my consumer report with inaccurate information.\n\nUpon information and belief, the credit bureaus forwarded my Dispute to XXXX XXXX XXXX \n\nUpon information and belief, XXXX XXXX XXXX received notification of my credit bureau dispute. XXXX XXXX XXXX did not conduct an investigation, contact myself, contact third parties, or review underlying Account Information with respect to the disputed information and the accuracy of the XXXX XXXX XXXX  Account. \n\nUpon information and belief, XXXX XXXX XXXX failed to instruct the credit bureaus to remove the false information regarding the XXXX XXXX XXXX Account reporting on my consumer report. \n\nThe credit bureaus did not conduct an investigation, contact myself, contact third parties, or review underlying account information with respect to the disputed information and the accuracy of the XXXX XXXX XXXX  Account. \n\nThe credit bureaus employed an investigation process that was not reasonable and did not remove the false information regarding the Account identified in my Dispute. \n\nAt no point after receiving the Credit Bureau Disputes did XXXX XXXX XXXX and/or the credit bureaus communicate with me to determine the veracity and extent of my disputes. \n\nThe credit 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