{"took":1543,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":644,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"4734735","_score":15.940322,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"The XXXX XXXX Residential Dispute was not properly investigated or handled. I did not verbally authorize this credit pull, and no proof has been provided to the contrary. I have read the letters that were sent to me and no proof was provided that I authorized a credit pull. By denying this dispute and not providing proof of your investigation, you are breaking the law. \n\nCOMPLAINT ID XXXX SUBMITTED ON XX/XX/2021 PRODUCT Credit reporting, credit repair services, or other personal consumer reports ISSUE Improper use of your report","date_sent_to_company":"2021-09-20T07:07:34.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32563","tags":null,"has_narrative":true,"complaint_id":"4734735","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2021-09-20T03:07:30.000Z","state":"FL","company_public_response":null,"sub_issue":"Was not notified of investigation status or results"},"highlight":{"complaint_what_happened":["COMPLAINT ID XXXX SUBMITTED ON XX/XX/2021 PRODUCT <em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer <em>reports</em> ISSUE Improper use of your <em>report</em>"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Was not notified of <em>investigation</em> status or results"]},"sort":[15.940322,"4734735"]},{"_index":"complaint-public-v1","_id":"2488249","_score":15.493848,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Summary of your complaint Complaint number :  XXXX  Date submitted to CFPB :  XXXX / XXXX / 2017  Date sent to company :  XXXX / XXXX / 2017  Product : Credit reporting, credit repair services, or other personal consumer reports Issue : Problem with a company 's investigation into an existing issue They have not fixed or rectified this and it has been o ver 3 weks since they said tehy ha ve","date_sent_to_company":"2017-05-18T18:36:13.000Z","issue":"Incorrect information on your report","sub_product":"Other personal consumer report","zip_code":"10022","tags":null,"has_narrative":true,"complaint_id":"2488249","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CORELOGIC INC","date_received":"2017-05-18T18:30:26.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Public record information inaccurate"},"highlight":{"complaint_what_happened":["Summary of your complaint Complaint number :  XXXX  Date submitted to CFPB :  XXXX / XXXX / 2017  Date sent to company :  XXXX / XXXX / 2017  Product : <em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer <em>reports</em> Issue : Problem with a company 's <em>investigation</em> into an existing issue They have not fixed or rectified this and it has been o ver 3 weks since they said tehy ha ve"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Incorrect information on your <em>report</em>"],"sub_product":["<em>Other</em> <em>personal</em> consumer <em>report</em>"]},"sort":[15.493848,"2488249"]},{"_index":"complaint-public-v1","_id":"6231752","_score":15.267156,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"On XX/XX/2022 I sent a letter for the inaccurate account on my credit report. It has been days and I have not received a response yet. I feel like I am being ignored and taken advantage of regarding my disputes. Fair Credit Reporting Act Section 611 ( a ) clearly states that a failure to investigate this item gives me a reason to immediately repair the item from my credit report, it should be promptly corrected. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished.Please repair the account and remove the late payments : XXXX XXXX XXXX XXXX","date_sent_to_company":"2022-11-23T04:07:25.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"91335","tags":null,"has_narrative":true,"complaint_id":"6231752","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-23T03:57:49.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["On XX/XX/2022 I sent a letter for the inaccurate account on my <em>credit</em> <em>report</em>. It has been days and I have not received a response yet. I feel like I am being ignored and taken advantage of regarding my disputes. Fair <em>Credit</em> <em>Reporting</em> Act Section 611 ( a ) clearly states that a failure to <em>investigate</em> this item gives me a reason to immediately <em>repair</em> the item from my <em>credit</em> <em>report</em>, it should be promptly corrected."],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[15.267156,"6231752"]},{"_index":"complaint-public-v1","_id":"16392874","_score":14.881303,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"During COVID-19 ; I was apart of a credit repair scam. As an XXXX  veteran I was told that this program would be beneifical to my credit. After giving my personal informaiton, I later found there had been 3 cars purchased in CA using my personal information. I then learned from the Federal Governement that this was a scam and these guys were from XXXX and scamming other people getting cars, homes and credit in there name. There were cars open with XXXX XXXX, PNC and XXXX. XXXX XXXX investigated and they took the loan off however, I would like to request the other 2 banks do the same. \n\nPNC Bank I called and they let me know they could not find the account and they were going to call me back and have removed and I never heard back from them at all. \n\nI have also sent in the police report made in XXXX  and the FTC report","date_sent_to_company":"2025-10-06T15:05:17.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"296XX","tags":"Servicemember","has_narrative":true,"complaint_id":"16392874","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"PNC Bank N.A.","date_received":"2025-10-06T15:04:47.000Z","state":"SC","company_public_response":null,"sub_issue":"Difficulty submitting a dispute or getting information about a dispute over the phone"},"highlight":{"complaint_what_happened":["During COVID-19 ; I was apart of a <em>credit</em> <em>repair</em> scam. As an XXXX  veteran I was told that this program would be beneifical to my <em>credit</em>. After giving my <em>personal</em> informaiton, I later found there had been 3 cars purchased in CA using my <em>personal</em> information. I then learned from the Federal Governement that this was a scam and these guys were from XXXX and scamming <em>other</em> people getting cars, homes and <em>credit</em> in there name. There were cars open with XXXX XXXX, PNC and XXXX."],"product":["<em>Credit</em> <em>reporting</em> or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"]},"sort":[14.881303,"16392874"]},{"_index":"complaint-public-v1","_id":"16401233","_score":14.85498,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"During XXXX ; I was apart of a credit repair scam. As an elderly veteran I was told that this program would be beneifical to my credit. After giving my personal informaiton, I later found there had been XXXX cars purchased in XXXX  using my personal information. I then learned from the Federal Governement that this was a scam and these guys were from XXXX and scamming other people getting cars, homes and credit in there name. There were cars open with XXXX XXXX, XXXX and USAA. XXXX XXXX investigated and they took the loan off however, I would like to request the other XXXX banks do the same. \n\nXXXX XXXX  I called and they let me know they could not find the account and they were going to call me back and have removed and I never heard back from them at all. \n\nI have also sent in the police report made in XXXX  and the FTC report","date_sent_to_company":"2025-10-06T15:05:14.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"296XX","tags":"Servicemember","has_narrative":true,"complaint_id":"16401233","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"UNITED SERVICES AUTOMOBILE ASSOCIATION","date_received":"2025-10-06T14:23:44.000Z","state":"SC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Difficulty submitting a dispute or getting information about a dispute over the phone"},"highlight":{"complaint_what_happened":["During XXXX ; I was apart of a <em>credit</em> <em>repair</em> scam. As an elderly veteran I was told that this program would be beneifical to my <em>credit</em>. After giving my <em>personal</em> informaiton, I later found there had been XXXX cars purchased in XXXX  using my <em>personal</em> information. I then learned from the Federal Governement that this was a scam and these guys were from XXXX and scamming <em>other</em> people getting cars, homes and <em>credit</em> in there name. There were cars open with XXXX XXXX, XXXX and USAA."],"product":["<em>Credit</em> <em>reporting</em> or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"]},"sort":[14.85498,"16401233"]},{"_index":"complaint-public-v1","_id":"16392873","_score":14.85498,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"During COVID-19 ; I was apart of a credit repair scam. As an elderly veteran I was told that this program would be beneifical to my credit. After giving my personal informaiton, I later found there had been 3 cars purchased in CA using my personal information. I then learned from the Federal Governement that this was a scam and these guys were from XXXX and scamming other people getting cars, homes and credit in there name. There were cars open with XXXX XXXX, XXXX and XXXX. XXXX XXXX investigated and they took the loan off however, I would like to request the other 2 banks do the same. \n\nXXXX Bank I called and they let me know they could not find the account and they were going to call me back and have removed and I never heard back from them at all. \n\nI have also sent in the police report made in XXXX  and the FTC report","date_sent_to_company":"2025-10-06T15:05:16.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"296XX","tags":"Servicemember","has_narrative":true,"complaint_id":"16392873","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"NAVY FEDERAL CREDIT UNION","date_received":"2025-10-06T15:04:47.000Z","state":"SC","company_public_response":"Company believes it acted appropriately as authorized by contract or law","sub_issue":"Difficulty submitting a dispute or getting information about a dispute over the phone"},"highlight":{"complaint_what_happened":["During COVID-19 ; I was apart of a <em>credit</em> <em>repair</em> scam. As an elderly veteran I was told that this program would be beneifical to my <em>credit</em>. After giving my <em>personal</em> informaiton, I later found there had been 3 cars purchased in CA using my <em>personal</em> information. I then learned from the Federal Governement that this was a scam and these guys were from XXXX and scamming <em>other</em> people getting cars, homes and <em>credit</em> in there name. There were cars open with XXXX XXXX, XXXX and XXXX."],"product":["<em>Credit</em> <em>reporting</em> or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a company's <em>investigation</em> <em>into</em> an existing problem"],"company":["NAVY FEDERAL <em>CREDIT</em> UNION"],"sub_product":["<em>Credit</em> <em>reporting</em>"]},"sort":[14.85498,"16392873"]},{"_index":"complaint-public-v1","_id":"6262531","_score":14.317603,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Credit Bureaus are obliged to confirm the information and status of the account being reported on my Credit Report. But in my case, Transunion has kept reporting the disputed account saying that the information they gave is precise, in which I seriously disagree. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. The account must be repaired : XXXX XXXX XXXX XXXX","date_sent_to_company":"2022-11-30T06:11:08.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"11218","tags":null,"has_narrative":true,"complaint_id":"6262531","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-30T05:56:08.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under Section 614, restrictions on <em>investigative</em> consumer <em>reports</em> [ 15 U.S.C. 1681l ], you only restrict to <em>investigate</em> my <em>personal</em> file if no adverse information in my <em>report</em> ( <em>other</em> than information which is a matter of public record ) may be included in a subsequent consumer <em>report</em> unless such adverse information has been verified in the process of making such subsequent consumer <em>report</em>, or the adverse information was received within the three-month period preceding the date the subsequent <em>report</em>"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[14.317603,"6262531"]},{"_index":"complaint-public-v1","_id":"6198242","_score":14.308674,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I feel like I am being ignored and taken advantage of regarding my disputes. Fair Credit Reporting Act Section 611 ( a ) clearly states that a failure to investigate this item gives me a reason to immediately repair the item from my credit report, they should be promptly corrected. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. Please correct it ASAP! \n\nXXXX XXXX XXXX XXXX","date_sent_to_company":"2022-11-30T14:12:27.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"90713","tags":null,"has_narrative":true,"complaint_id":"6198242","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-14T03:02:16.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Fair <em>Credit</em> <em>Reporting</em> Act Section 611 ( a ) clearly states that a failure to <em>investigate</em> this item gives me a reason to immediately <em>repair</em> the item from my <em>credit</em> <em>report</em>, they should be promptly corrected."],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[14.308674,"6198242"]},{"_index":"complaint-public-v1","_id":"6259145","_score":14.280031,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I feel like I am being ignored and taken advantage of regarding my disputes. Fair Credit Reporting Act Section 611 ( a ) clearly states that a failure to investigate this item gives me a reason to immediately repair the item from my credit report, they should be promptly corrected. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. Please remove the late dates from this account : XXXXXXXX XXXX XXXX","date_sent_to_company":"2022-12-01T04:07:27.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"92886","tags":null,"has_narrative":true,"complaint_id":"6259145","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-12-01T04:00:28.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Fair <em>Credit</em> <em>Reporting</em> Act Section 611 ( a ) clearly states that a failure to <em>investigate</em> this item gives me a reason to immediately <em>repair</em> the item from my <em>credit</em> <em>report</em>, they should be promptly corrected."],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[14.280031,"6259145"]},{"_index":"complaint-public-v1","_id":"6240922","_score":14.16562,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"As a consumer, I actually have protection under the law that is delivered to me to secure me from misinformation simply being noted on my credit report. But despite all the complaints I sent to CFPB and Transunion, nothing has changed! Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. I am in desperate need of this item to be REPAIRED or CORRECTED. \n\nXXXX XXXX XXXX XXXX","date_sent_to_company":"2022-11-25T01:54:08.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"90713","tags":null,"has_narrative":true,"complaint_id":"6240922","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-25T01:43:57.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under Section 614, restrictions on <em>investigative</em> consumer <em>reports</em> [ 15 U.S.C. 1681l ], you only restrict to <em>investigate</em> my <em>personal</em> file if no adverse information in my <em>report</em> ( <em>other</em> than information which is a matter of public record ) may be included in a subsequent consumer <em>report</em> unless such adverse information has been verified in the process of making such subsequent consumer <em>report</em>, or the adverse information was received within the three-month period preceding the date the subsequent <em>report</em>"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[14.16562,"6240922"]},{"_index":"complaint-public-v1","_id":"6150654","_score":14.093092,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I wrote to your company indicating my dispute of information in my credit report. Transunion has not responded to my dispute and therefore must update my credit file. The bankruptcy you are reporting on my credit report sounds very inaccurate or deceptive. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. Kindly repair the accounts below : XXXXXXXX XXXX XXXX XXXX XXXX XXXXXXXX","date_sent_to_company":"2022-11-02T03:44:13.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"95608","tags":null,"has_narrative":true,"complaint_id":"6150654","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-02T03:32:33.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under Section 614, restrictions on <em>investigative</em> consumer <em>reports</em> [ 15 U.S.C. 1681l ], you only restrict to <em>investigate</em> my <em>personal</em> file if no adverse information in my <em>report</em> ( <em>other</em> than information which is a matter of public record ) may be included in a subsequent consumer <em>report</em> unless such adverse information has been verified in the process of making such subsequent consumer <em>report</em>, or the adverse information was received within the three-month period preceding the date the subsequent <em>report</em>"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[14.093092,"6150654"]},{"_index":"complaint-public-v1","_id":"2491655","_score":14.025933,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Still not fixed. I have full authority to act for my husband. It was brought to their attention over a month ago that they made a huge mistake. Their error in reporting is still affecting us greatly. Once it came to their attention they still have not fixed teh problem with that they falsely reported innacurate information to. I want an updated reported stating that judgment was vacated against both parties listed on complaint along with a letter that it was their error and a cc sent to me and my husband today. This is willful neglect and intentional what they are doing now  XXXX  CLOSED Submitted STATUS Submitted to the CFPB on  X/XX/2017    PRODUCT Credit reporting, credit repair services, or other personal consumer reports ISSUE Incorrect information on your report We received your complaint. Thank you.     We will review your complaint. Depending on what we find, we will typically : Send your complaint to the company for a response ; or Send your complaint to another state or federal agency, or help you get in touch with your state or local consumer protection office ; or Let you know if we need more information to continue our work.   YOUR COMPLAINT Summary of your complaint Complaint number :  XXXX  Date submitted to CFPB :  XX/XX/2017    Date sent to company :  XX/XX/2017    Product : Credit reporting, credit repair services, or other personal consumer reports Issue : Problem with a company 's investigation into an existing issue They have not fixed or rectified this and it has been over  3 we ks since they said tehy have ATTACHMENTS  XXXX   XXXX  Hide full complaint What product or ser","date_sent_to_company":"2017-05-23T16:25:29.000Z","issue":"Problem with a company's investigation into an existing issue","sub_product":"Other personal consumer report","zip_code":"10022","tags":null,"has_narrative":true,"complaint_id":"2491655","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CORELOGIC INC","date_received":"2017-05-23T16:16:34.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["This is willful neglect and intentional what they are doing now  XXXX  CLOSED Submitted STATUS Submitted to the CFPB on  X/XX/2017    PRODUCT <em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer <em>reports</em> ISSUE Incorrect information on your <em>report</em> We received your complaint. Thank you.     We will review your complaint."],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a company's <em>investigation</em> <em>into</em> an existing issue"],"sub_product":["<em>Other</em> <em>personal</em> consumer <em>report</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[14.025933,"2491655"]},{"_index":"complaint-public-v1","_id":"6142052","_score":14.018775,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"This is not a duplicate nor is this complaint filed by a third party. I am filing this complaint myself. Please see this complaint is processed to the letter of the law. I am dismayed by the capability of the Credit Reporting Agencies to retain disregarding a consumer 's appeal for the alteration of the disputed account on my Credit Report. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. Please repair or correct the account listed below : XXXX XXXX","date_sent_to_company":"2022-10-28T05:41:36.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"08755","tags":null,"has_narrative":true,"complaint_id":"6142052","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-10-28T05:25:19.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under Section 614, restrictions on <em>investigative</em> consumer <em>reports</em> [ 15 U.S.C. 1681l ], you only restrict to <em>investigate</em> my <em>personal</em> file if no adverse information in my <em>report</em> ( <em>other</em> than information which is a matter of public record ) may be included in a subsequent consumer <em>report</em> unless such adverse information has been verified in the process of making such subsequent consumer <em>report</em>, or the adverse information was received within the three-month period preceding the date the subsequent <em>report</em>"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[14.018775,"6142052"]},{"_index":"complaint-public-v1","_id":"6237131","_score":13.9938135,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I am very distressed that you have STILL included the below information in my credit profile which is creating damaging effects on my good credit standing. No doubt the inclusion of this inaccurate information is a mistake on your part. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. REPAIR or CORRECT these items that caused me so much stress. \n\nXXXX XXXX XXXX XXXX XXXX XXXX","date_sent_to_company":"2022-11-24T02:17:17.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32301","tags":null,"has_narrative":true,"complaint_id":"6237131","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-24T02:07:57.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under Section 614, restrictions on <em>investigative</em> consumer <em>reports</em> [ 15 U.S.C. 1681l ], you only restrict to <em>investigate</em> my <em>personal</em> file if no adverse information in my <em>report</em> ( <em>other</em> than information which is a matter of public record ) may be included in a subsequent consumer <em>report</em> unless such adverse information has been verified in the process of making such subsequent consumer <em>report</em>, or the adverse information was received within the three-month period preceding the date the subsequent <em>report</em>"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[13.9938135,"6237131"]},{"_index":"complaint-public-v1","_id":"6214877","_score":13.8640785,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I keep sending numerous sets of letters to Transunion so the excuse of we didn't get it '' doesn't happen but then nothing happened. It seems that they tend to ignore the trend and let this inaccurate accounts affect my credit score.Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. I am in desperate need of this item to be repaired : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX","date_sent_to_company":"2022-11-18T03:14:03.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"08701","tags":null,"has_narrative":true,"complaint_id":"6214877","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-18T03:02:57.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["It seems that they tend to ignore the trend and let this inaccurate accounts affect my <em>credit</em> score.Under Section 614, restrictions on <em>investigative</em> consumer <em>reports</em> [ 15 U.S.C. 1681l ], you only restrict to <em>investigate</em> my <em>personal</em> file if no adverse information in my <em>report</em> ( <em>other</em> than information which is a matter of public record ) may be included in a subsequent consumer <em>report</em> unless such adverse information has been verified in the process of making such subsequent consumer <em>report</em>, or the"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[13.8640785,"6214877"]},{"_index":"complaint-public-v1","_id":"6187907","_score":13.835347,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I keep sending numerous sets of letters to Transunion so the excuse of we didn't get it '' doesn't happen but then nothing happened. It seems that they tend to ignore the trend and let this account affect my credit score.Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. Please repair or delete the late payment from this account : XXXX XXXX XXXX XXXX","date_sent_to_company":"2022-11-11T03:05:41.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"11230","tags":null,"has_narrative":true,"complaint_id":"6187907","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-11T02:59:53.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["It seems that they tend to ignore the trend and let this account affect my <em>credit</em> score.Under Section 614, restrictions on <em>investigative</em> consumer <em>reports</em> [ 15 U.S.C. 1681l ], you only restrict to <em>investigate</em> my <em>personal</em> file if no adverse information in my <em>report</em> ( <em>other</em> than information which is a matter of public record ) may be included in a subsequent consumer <em>report</em> unless such adverse information has been verified in the process of making such subsequent consumer <em>report</em>, or the adverse information"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[13.835347,"6187907"]},{"_index":"complaint-public-v1","_id":"18689966","_score":13.828835,"_source":{"product":"Vehicle loan or lease","complaint_what_happened":"I am filing this complaint regarding a loan account opened fraudulently in my name without my knowledge or consent through XXXX. \n\nMy personal information was compromised following a mail theft incident in my neighborhood. Subsequently, an auto repair financing loan was opened in my name in connection with XXXX XXXX XXXX in XXXX, XXXX. I did not apply for, authorize, sign, or benefit from this loan, nor have I ever had a vehicle serviced at this repair facility. \n\nI reported this account to XXXX  as identity theft and requested investigation and correction. XXXX  denied my fraud claim, including after a secondary review, without providing documentation validating that I am responsible for this loan. No signed agreement, application records, identity verification, or other substantiating evidence has been provided. \n\nThis fraudulent account has caused significant damage to my credit, including a substantial credit score decrease. Despite the account being formally disputed and connected to identity theft, XXXX continues to report it. \n\nI am requesting that XXXX cease reporting this fraudulent account, provide full validation documentation if they claim I am responsible, and remove the account from my credit reports in accordance with the Fair Credit Reporting Act.","date_sent_to_company":"2026-01-13T19:07:10.000Z","issue":"Getting a loan or lease","sub_product":"Loan","zip_code":"92407","tags":null,"has_narrative":true,"complaint_id":"18689966","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"DigniFi","date_received":"2026-01-13T18:38:00.000Z","state":"CA","company_public_response":null,"sub_issue":"Loan opened without my consent or knowledge"},"highlight":{"complaint_what_happened":["My <em>personal</em> information was compromised following a mail theft incident in my neighborhood. Subsequently, an auto <em>repair</em> financing loan was opened in my name in connection with XXXX XXXX XXXX in XXXX, XXXX. I did not apply for, authorize, sign, or benefit from this loan, nor have I ever had a vehicle serviced at this <em>repair</em> facility. \n\nI <em>reported</em> this account to XXXX  as identity theft and requested <em>investigation</em> and correction."]},"sort":[13.828835,"18689966"]},{"_index":"complaint-public-v1","_id":"6370014","_score":13.564209,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"On XX/XX/2022, I sent a letter for the inaccurate account on my credit report. It has been days and I have not received a response yet. I feel like I am being ignored and taken advantage of regarding my disputes. Fair Credit Reporting Act Section 611 ( a ) clearly states that a failure to investigate this item gives me a reason to immediately repair the item from my credit report, they should be promptly corrected. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. Please correct the account 's information : XXXX XXXX","date_sent_to_company":"2022-12-29T04:11:29.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"32301","tags":null,"has_narrative":true,"complaint_id":"6370014","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-12-29T03:59:29.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["On XX/XX/2022, I sent a letter for the inaccurate account on my <em>credit</em> <em>report</em>. It has been days and I have not received a response yet. I feel like I am being ignored and taken advantage of regarding my disputes. Fair <em>Credit</em> <em>Reporting</em> Act Section 611 ( a ) clearly states that a failure to <em>investigate</em> this item gives me a reason to immediately <em>repair</em> the item from my <em>credit</em> <em>report</em>, they should be promptly corrected."],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[13.564209,"6370014"]},{"_index":"complaint-public-v1","_id":"6265238","_score":13.564209,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"On XX/XX/2022 I sent a letter for an inaccurate account on my credit report. It has been days and I have not received a response yet. I feel like I am being ignored and taken advantage of regarding my disputes. Fair Credit Reporting Act Section 611 ( a ) clearly states that a failure to investigate this account gives me a reason to immediately repair the account from my credit report, they should be promptly corrected. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. Please update and correct my account right away. \n\nXXXX XXXX","date_sent_to_company":"2022-12-02T03:21:29.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"11219","tags":null,"has_narrative":true,"complaint_id":"6265238","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-12-02T03:11:19.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["On XX/XX/2022 I sent a letter for an inaccurate account on my <em>credit</em> <em>report</em>. It has been days and I have not received a response yet. I feel like I am being ignored and taken advantage of regarding my disputes. Fair <em>Credit</em> <em>Reporting</em> Act Section 611 ( a ) clearly states that a failure to <em>investigate</em> this account gives me a reason to immediately <em>repair</em> the account from my <em>credit</em> <em>report</em>, they should be promptly corrected."],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[13.564209,"6265238"]},{"_index":"complaint-public-v1","_id":"6200060","_score":13.564209,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"On XX/XX/2022 I sent a letter for an inaccurate account on my credit report. It has been days and I have not received a response yet. I feel like I am being ignored and taken advantage of regarding my disputes. Fair Credit Reporting Act Section 611 ( a ) clearly states that a failure to investigate this item gives me a reason to immediately repair the item from my credit report, they should be promptly corrected. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. I demand that this account be corrected immediately XXXX XXXX XXXXXXXX","date_sent_to_company":"2022-11-15T03:03:39.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"08755","tags":null,"has_narrative":true,"complaint_id":"6200060","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-15T02:53:05.000Z","state":"NJ","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["On XX/XX/2022 I sent a letter for an inaccurate account on my <em>credit</em> <em>report</em>. It has been days and I have not received a response yet. I feel like I am being ignored and taken advantage of regarding my disputes. Fair <em>Credit</em> <em>Reporting</em> Act Section 611 ( a ) clearly states that a failure to <em>investigate</em> this item gives me a reason to immediately <em>repair</em> the item from my <em>credit</em> <em>report</em>, they should be promptly corrected."],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[13.564209,"6200060"]},{"_index":"complaint-public-v1","_id":"6146291","_score":13.467183,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"This is not a duplicate nor is this complaint filed by a third party. I am filing this complaint myself. Please see this complaint is processed to the letter of the law. As you are no doubt aware, credit reporting laws ensure that bureaus report only accurate and verifiable credit information. I need that you eliminate this late payment on this account because they are reported wrong. You should corroborate your information and remove the negative information on this account. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. I want you to repair this account below : XXXX XXXX XXXX XXXXXXXX","date_sent_to_company":"2022-11-01T03:55:17.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"90046","tags":null,"has_narrative":true,"complaint_id":"6146291","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-01T03:45:54.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under Section 614, restrictions on <em>investigative</em> consumer <em>reports</em> [ 15 U.S.C. 1681l ], you only restrict to <em>investigate</em> my <em>personal</em> file if no adverse information in my <em>report</em> ( <em>other</em> than information which is a matter of public record ) may be included in a subsequent consumer <em>report</em> unless such adverse information has been verified in the process of making such subsequent consumer <em>report</em>, or the adverse information was received within the three-month period preceding the date the subsequent <em>report</em>"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[13.467183,"6146291"]},{"_index":"complaint-public-v1","_id":"6198083","_score":13.459278,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Credit Bureaus are obliged to confirm the information and status of the account being reported on my Credit Report. But in my case, Transunion has kept reporting the disputed account saying that the information they gave is precise, in which I seriously disagree. I am submitting this complaint to you today to request that Transunion run me copies of documents bearing my signature to prove the status of the disputed account. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. Please repair the account below : XXXX XXXX XXXX XXXX XXXX","date_sent_to_company":"2022-11-30T14:12:27.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"91101","tags":null,"has_narrative":true,"complaint_id":"6198083","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-14T04:07:20.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under Section 614, restrictions on <em>investigative</em> consumer <em>reports</em> [ 15 U.S.C. 1681l ], you only restrict to <em>investigate</em> my <em>personal</em> file if no adverse information in my <em>report</em> ( <em>other</em> than information which is a matter of public record ) may be included in a subsequent consumer <em>report</em> unless such adverse information has been verified in the process of making such subsequent consumer <em>report</em>, or the adverse information was received within the three-month period preceding the date the subsequent <em>report</em>"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[13.459278,"6198083"]},{"_index":"complaint-public-v1","_id":"6146632","_score":13.438876,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"This is not a duplicate nor is this complaint filed by a third party. I am filing this complaint myself. Please see this complaint is processed to the letter of the law.. I have fully researched my rights and found that the Fair Credit Reporting Act does not allow you to victimize innocent credit-worthy people by reporting erroneous false information.Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. Please repair the accounts below otherwise remove them from my file : XXXX XXXX XXXX, XXXX XXXX XXXX","date_sent_to_company":"2022-11-01T01:43:13.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"02346","tags":null,"has_narrative":true,"complaint_id":"6146632","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-01T01:32:36.000Z","state":"MA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I have fully researched my rights and found that the Fair <em>Credit</em> <em>Reporting</em> Act does not allow you to victimize innocent <em>credit</em>-worthy people by <em>reporting</em> erroneous false information.Under Section 614, restrictions on <em>investigative</em> consumer <em>reports</em> [ 15 U.S.C. 1681l ], you only restrict to <em>investigate</em> my <em>personal</em> file if no adverse information in my <em>report</em> ( <em>other</em> than information which is a matter of public record ) may be included in a subsequent consumer <em>report</em> unless such adverse information has"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[13.438876,"6146632"]},{"_index":"complaint-public-v1","_id":"6323607","_score":13.29129,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"This is not a duplicate nor is this complaint filed by a third party. I am filing this complaint myself. Please see this complaint is processed to the letter of the law. The account is inaccurately and erroneously reported. Their intentional and willful furnishing of inaccurate information is a violation of FCRA Section 623 and according to FCRA Section 611. I have done many attempts to reach out to Transunion Credit Bureau but they failed to give me any results or feedbacks about this concern. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. Please have this account repaired for once : XXXX XXXX  XXXX XXXX","date_sent_to_company":"2022-12-16T01:48:27.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"91324","tags":null,"has_narrative":true,"complaint_id":"6323607","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-12-16T01:37:11.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under Section 614, restrictions on <em>investigative</em> consumer <em>reports</em> [ 15 U.S.C. 1681l ], you only restrict to <em>investigate</em> my <em>personal</em> file if no adverse information in my <em>report</em> ( <em>other</em> than information which is a matter of public record ) may be included in a subsequent consumer <em>report</em> unless such adverse information has been verified in the process of making such subsequent consumer <em>report</em>, or the adverse information was received within the three-month period preceding the date the subsequent <em>report</em>"],"product":["<em>Credit</em> <em>reporting</em>, <em>credit</em> <em>repair</em> services, or <em>other</em> <em>personal</em> consumer reports"],"issue":["Problem with a <em>credit</em> <em>reporting</em> company's <em>investigation</em> <em>into</em> an existing problem"],"sub_product":["<em>Credit</em> <em>reporting</em>"],"sub_issue":["Their <em>investigation</em> did not fix an error on your <em>report</em>"]},"sort":[13.29129,"6323607"]},{"_index":"complaint-public-v1","_id":"6156279","_score":13.2877445,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I am distressed that you have included the information below in my credit profile and that you have failed to maintain reasonable procedures in your operations to assure the maximum possible accuracy in the credit reports you publish. Credit reporting laws ensure that bureaus report only 100 % accurate credit information. Under Section 614, restrictions on investigative consumer reports [ 15 U.S.C. 1681l ], you only restrict to investigate my personal file if no adverse information in my report ( other than information which is a matter of public record ) may be included in a subsequent consumer report unless such adverse information has been verified in the process of making such subsequent consumer report, or the adverse information was received within the three-month period preceding the date the subsequent report is furnished. Please correct/repair the accounts listed below : XXXX XXXXXXXX XXXX, XXXX XXXX XXXX XXXX, XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX","date_sent_to_company":"2022-11-03T03:31:00.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"55303","tags":null,"has_narrative":true,"complaint_id":"6156279","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2022-11-03T03:20:29.000Z","state":"MN","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Under Section 614, restrictions on <em>investigative</em> consumer <em>reports</em> [ 15 U.S.C. 1681l ], you only restrict to <em>investigate</em> my 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