{"took":71,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":3454,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"10519985","_score":16.371576,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am filing this complaint against Equifax Information Services LLC due to their continued reporting of inaccurate and incomplete information on my credit report in violation of the Fair Credit Reporting Act ( FCRA ). Despite my attempts to correct these issues, Equifax has failed to take the necessary steps to resolve them. I request your assistance in ensuring compliance with the FCRA. \n\nBelow are the items I am disputing : Personal Information to Remove : Incorrect name : XXXX XXXX This is not my legal name, and I request its removal from my credit report. \n\nAccounts Reporting Inaccurate or Incomplete Information : XXXX XXXX Account # XXXX This account contains inaccurate and incomplete information. Under the FCRA, I request an investigation, and if the account can not be fully verified, it should be removed. \n\nXXXX XXXX  XXXX Account # XXXX The information related to this account is inaccurate. Please investigate, and if the account can not be verified, remove it as required by the FCRA. \n\nXXXX XXXX XXXX XXXX Account XXXX XXXX This account is reporting incomplete and inaccurate information. Under the FCRA, I request that it be investigated, and if not verifiable, it must be removed. \n\nXXXX XXXX XXXX Account # XXXX The details on this account are incorrect. Please investigate, and if the account can not be verified, it should be removed in compliance with the FCRA. \n\nXXXX XXXX  XXXX XXXX Account XXXX XXXX The information on this account is incomplete and inaccurate. Please investigate, and if it can not be verified, I request its removal. \n\nXXXX XXXX Account # XXXX This account contains inaccurate and incomplete details. Under the FCRA, I request an investigation, and if the account can not be fully verified, it should be removed. \n\nXXXX XXXX XXXX XXXX, XXXX Account # XXXX The information on this account is inaccurate and incomplete. Please investigate, and if the account can not be fully verified, it should be removed. \n\nXXXX XXXX XXXX Account # XXXX The account is reporting incomplete and inaccurate information. If the details can not be verified, I request that it be removed under the FCRA. \n\nXXXX XXXX XXXX Account # XXXX This account contains inaccurate and incomplete information. If the information can not be verified, it must be removed. \n\nXXXX XXXX XXXX Account # XXXX This account is incomplete and inaccurate. Under the FCRA, I request an investigation, and if the information can not be fully verified, it should be removed. \n\nXXXX XXXX XXXX Account # XXXX The information on this account is incomplete and inaccurate. If the details can not be verified, I request that it be removed as per the FCRA. \n\nXXXX XXXX XXXX Account # XXXX The account contains inaccurate and incomplete information. Please investigate, and if the account can not be verified, remove it under the FCRA. \n\nXXXX XXXX XXXX Account # XXXX The details on this account are inaccurate. If the information can not be verified, I request that it be removed from my credit report.","date_sent_to_company":"2024-10-21T19:20:59.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"33166","tags":"Servicemember","has_narrative":true,"complaint_id":"10519985","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-10-21T19:05:41.000Z","state":"FL","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Please <em>investigate</em>, and if it can not be <em>verified</em>, I request its removal. \n\nXXXX XXXX <em>Account</em> # XXXX This <em>account</em> contains inaccurate and incomplete details. Under the FCRA, I request an <em>investigation</em>, and if the <em>account</em> can not be <em>fully</em> <em>verified</em>, it <em>should</em> be removed. \n\nXXXX XXXX XXXX XXXX, XXXX <em>Account</em> # XXXX The information on this <em>account</em> is inaccurate and incomplete. Please <em>investigate</em>, and if the <em>account</em> can not be <em>fully</em> <em>verified</em>, it <em>should</em> be removed."],"issue":["Problem with a company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[16.371576,"10519985"]},{"_index":"complaint-public-v1","_id":"10524432","_score":15.842843,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am filing this complaint against TransUnion due to their continued reporting of inaccurate and incomplete information on my credit report in violation of the Fair Credit Reporting Act ( FCRA ). Despite my attempts to correct these issues, TransUnion has failed to take the necessary steps to resolve them. I request your assistance in ensuring compliance with the FCRA. \n\nBelow are the items I am disputing : Personal Information to Remove : Incorrect name : XXXX XXXX This is not my legal name, and I request its removal from my credit report. \n\nAccounts Reporting Inaccurate or Incomplete Information : XXXX  XXXX XXXX Account # XXXX The details of this account are inaccurate and incomplete. I request a thorough investigation, and under the FCRA, if the account can not be fully verified for accuracy, it must be removed. \n\nXXXX XXXXXXXX Account # XXXX This account is not being reported correctly and is incomplete. TransUnion must verify the accuracy of this account or remove it as required by the FCRA. \n\nXXXX XXXX XXXX XXXX Account # XXXX The information associated with this account is inaccurate and incomplete. I request that TransUnion investigate, and if it can not be verified, the account should be removed under the FCRA. \n\nXXXX XXXX XXXX XXXX Account XXXX XXXX This account has inaccuracies, and I am requesting a formal investigation. If the account can not be fully verified, it must be removed from my credit report as required by the FCRA. \n\nXXXX XXXX  Account # XXXX The information on this account is incomplete and inaccurate. Per the FCRA, I request that TransUnion investigate and remove it if it can not be verified. \n\nXXXX XXXX XXXX Account # XXXX This account contains inaccurate and incomplete information. Under the FCRA, it should be investigated and removed if it can not be fully verified. \n\nXXXX XXXXXXXX XXXX XXXX XXXX  Account # XXXX I believe this account is inaccurately reported. TransUnion must verify its details or remove it if incomplete, as required by the FCRA. \n\nXXXXXXXX XXXX XXXXXXXX Account # XXXX The account information is incomplete and inaccurate. Per the FCRA, I request that it be verified, and if not, removed from my report. \n\nXXXX XXXX XXXX Account # XXXX This account contains inaccurate information and should be investigated. If the account can not be verified for accuracy, it must be removed in accordance with the FCRA. \n\nXXXX XXXX XXXXXXXX Account # XXXX This account is reported inaccurately and is incomplete. Under the FCRA, I request a full investigation and removal if the account can not be verified. \n\nXXXX XXXX XXXX Account # XXXX The account contains inaccurate and incomplete information. Please investigate, and if it can not be verified, it should be removed as required by the FCRA. \n\nXXXX XXXX XXXX XXXX Account # XXXX This account is inaccurately reported, and I request an investigation. If verification is not possible, the account must be removed as required by the FCRA. \n\nXXXX XXXX XXXX XXXX Account # XXXX This account has inaccurate and incomplete information. It must be removed if it can not be fully verified, per the FCRA. \n\nXXXX XXXX XXXX XXXX Account # XXXX This account is inaccurately reported, and I request a full investigation. If the information is incomplete or inaccurate and can not be verified, it should be removed from my credit report per the FCRA.","date_sent_to_company":"2024-10-21T19:55:37.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"33166","tags":"Servicemember","has_narrative":true,"complaint_id":"10524432","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2024-10-21T19:41:02.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["XXXX XXXX XXXX XXXX <em>Account</em> # XXXX The information associated with this <em>account</em> is inaccurate and incomplete. I request that TransUnion <em>investigate</em>, and if it can not be <em>verified</em>, the <em>account</em> <em>should</em> be removed under the FCRA. \n\nXXXX XXXX XXXX XXXX <em>Account</em> XXXX XXXX This <em>account</em> has inaccuracies, and I am requesting a formal <em>investigation</em>. If the <em>account</em> can not be <em>fully</em> <em>verified</em>, it must be removed from my credit report as required by the FCRA."],"issue":["Problem with a company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[15.842843,"10524432"]},{"_index":"complaint-public-v1","_id":"12726789","_score":15.394105,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX and XXXX are not fully investigating because they would see these companys are also not verifying they are sticking to the account staying under my name instead of looking into it and removing it as they should as stated in the fair credit act.","date_sent_to_company":"2025-03-29T23:12:03.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"368XX","tags":"Servicemember","has_narrative":true,"complaint_id":"12726789","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Spring Oaks Capital, LLC","date_received":"2025-03-29T23:11:36.000Z","state":"AL","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["XXXX and XXXX are not <em>fully</em> <em>investigating</em> because they would see these companys are also not <em>verifying</em> they are sticking to the <em>account</em> staying under my name instead of looking into it and removing it as they <em>should</em> as stated in the fair credit act."]},"sort":[15.394105,"12726789"]},{"_index":"complaint-public-v1","_id":"12726791","_score":15.38491,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX and XXXX are not fully investigating because they would see these companys are also not verifying they are sticking to the account staying under my name instead of looking into it and removing it as they should as stated in the fair credit act.","date_sent_to_company":"2025-03-29T23:12:04.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"368XX","tags":"Servicemember","has_narrative":true,"complaint_id":"12726791","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"NAVY FEDERAL CREDIT UNION","date_received":"2025-03-29T23:11:36.000Z","state":"AL","company_public_response":"Company believes it acted appropriately as authorized by contract or law","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["XXXX and XXXX are not <em>fully</em> <em>investigating</em> because they would see these companys are also not <em>verifying</em> they are sticking to the <em>account</em> staying under my name instead of looking into it and removing it as they <em>should</em> as stated in the fair credit act."]},"sort":[15.38491,"12726791"]},{"_index":"complaint-public-v1","_id":"20228496","_score":14.76463,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am requesting that the credit reporting agencies and furnishers conduct a complete investigation of all disputed items, including inaccurate addresses, the collection account, and unauthorized inquiries listed above. Any item that can not be fully verified with accurate documentation under the Fair Credit Reporting Act ( FCRA ) should be promptly corrected or permanently removed from my credit report. I also request written confirmation of the investigation results and the methods used to verify each disputed item.","date_sent_to_company":"2026-03-13T05:28:59.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"72076","tags":null,"has_narrative":true,"complaint_id":"20228496","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2026-03-13T05:28:35.000Z","state":"AR","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["I am requesting that the credit reporting agencies and furnishers conduct a complete <em>investigation</em> of all disputed items, including inaccurate addresses, the collection <em>account</em>, and unauthorized inquiries listed above. Any item that can not be <em>fully</em> <em>verified</em> with accurate documentation under the Fair Credit Reporting Act ( FCRA ) <em>should</em> be promptly corrected or permanently removed from my credit report."],"sub_issue":["<em>Account</em> information incorrect"]},"sort":[14.76463,"20228496"]},{"_index":"complaint-public-v1","_id":"20228495","_score":14.76463,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am requesting that the credit reporting agencies and furnishers conduct a complete investigation of all disputed items, including inaccurate addresses, the collection account, and unauthorized inquiries listed above. Any item that can not be fully verified with accurate documentation under the Fair Credit Reporting Act ( FCRA ) should be promptly corrected or permanently removed from my credit report. I also request written confirmation of the investigation results and the methods used to verify each disputed item.","date_sent_to_company":"2026-03-13T05:29:01.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"72076","tags":null,"has_narrative":true,"complaint_id":"20228495","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2026-03-13T05:28:35.000Z","state":"AR","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["I am requesting that the credit reporting agencies and furnishers conduct a complete <em>investigation</em> of all disputed items, including inaccurate addresses, the collection <em>account</em>, and unauthorized inquiries listed above. Any item that can not be <em>fully</em> <em>verified</em> with accurate documentation under the Fair Credit Reporting Act ( FCRA ) <em>should</em> be promptly corrected or permanently removed from my credit report."],"sub_issue":["<em>Account</em> information incorrect"]},"sort":[14.76463,"20228495"]},{"_index":"complaint-public-v1","_id":"20228494","_score":14.76463,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am requesting that the credit reporting agencies and furnishers conduct a complete investigation of all disputed items, including inaccurate addresses, the collection account, and unauthorized inquiries listed above. Any item that can not be fully verified with accurate documentation under the Fair Credit Reporting Act ( FCRA ) should be promptly corrected or permanently removed from my credit report. I also request written confirmation of the investigation results and the methods used to verify each disputed item.","date_sent_to_company":"2026-03-13T05:29:01.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"72076","tags":null,"has_narrative":true,"complaint_id":"20228494","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2026-03-13T05:23:11.000Z","state":"AR","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["I am requesting that the credit reporting agencies and furnishers conduct a complete <em>investigation</em> of all disputed items, including inaccurate addresses, the collection <em>account</em>, and unauthorized inquiries listed above. Any item that can not be <em>fully</em> <em>verified</em> with accurate documentation under the Fair Credit Reporting Act ( FCRA ) <em>should</em> be promptly corrected or permanently removed from my credit report."],"sub_issue":["<em>Account</em> information incorrect"]},"sort":[14.76463,"20228494"]},{"_index":"complaint-public-v1","_id":"19881281","_score":14.547207,"_source":{"product":"Debt collection","complaint_what_happened":"The negative accounts currently reporting on my credit file are formally disputed under the Fair Credit Reporting Act. I have requested verification pursuant to FCRA 611 and 1681e ( b ). Any account that can not be fully verified with competent documentation should not be reported. Until proper investigation and verification are completed, these items must not be considered accurate representations of my credit history. I respectfully request that any lender reviewing this file consider that these accounts are under active dispute.","date_sent_to_company":"2026-03-01T18:24:06.000Z","issue":"Attempts to collect debt not owed","sub_product":"Credit card debt","zip_code":"77062","tags":null,"has_narrative":true,"complaint_id":"19881281","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Bread Financial Holdings, Inc.","date_received":"2026-03-01T17:01:15.000Z","state":"TX","company_public_response":null,"sub_issue":"Debt is not yours"},"highlight":{"complaint_what_happened":["The negative <em>accounts</em> currently reporting on my credit file are formally disputed under the Fair Credit Reporting Act. I have requested <em>verification</em> pursuant to FCRA 611 and 1681e ( b ). Any <em>account</em> that can not be <em>fully</em> <em>verified</em> with competent documentation <em>should</em> not be reported. Until proper <em>investigation</em> and <em>verification</em> are completed, these items must not be considered accurate representations of my credit history."]},"sort":[14.547207,"19881281"]},{"_index":"complaint-public-v1","_id":"16755806","_score":14.279754,"_source":{"product":"Debt collection","complaint_what_happened":"Ive found collection accounts on my credit report that I believe may include inaccurate details. Under my rights granted by XXXX USC XXXX ( b ) and XXXX USC XXXX, I am entitled to a credit report that is fully accurate. I am requesting that these accounts be investigated, and if they can not be conclusively verified, they should be deleted from my report.","date_sent_to_company":"2025-10-22T15:00:37.000Z","issue":"Written notification about debt","sub_product":"Other debt","zip_code":"79764","tags":null,"has_narrative":true,"complaint_id":"16755806","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-10-22T13:55:08.000Z","state":"TX","company_public_response":null,"sub_issue":"Notification didn't disclose it was an attempt to collect a debt"},"highlight":{"complaint_what_happened":["Ive found collection <em>accounts</em> on my credit report that I believe may include inaccurate details. Under my rights granted by XXXX USC XXXX ( b ) and XXXX USC XXXX, I am entitled to a credit report that is <em>fully</em> accurate. I am requesting that these <em>accounts</em> be <em>investigated</em>, and if they can not be conclusively <em>verified</em>, they <em>should</em> be deleted from my report."]},"sort":[14.279754,"16755806"]},{"_index":"complaint-public-v1","_id":"16757135","_score":14.276693,"_source":{"product":"Debt collection","complaint_what_happened":"Ive found collection accounts on my credit report that I believe may include inaccurate details. Under my rights granted by XXXX XXXX XXXX ( b ) and XXXX XXXX XXXX, I am entitled to a credit report that is fully accurate. I am requesting that these accounts be investigated, and if they can not be conclusively verified, they should be deleted from my report.","date_sent_to_company":"2025-10-22T14:09:51.000Z","issue":"Written notification about debt","sub_product":"Other debt","zip_code":"79764","tags":null,"has_narrative":true,"complaint_id":"16757135","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CL Holdings LLC","date_received":"2025-10-22T14:06:53.000Z","state":"TX","company_public_response":null,"sub_issue":"Notification didn't disclose it was an attempt to collect a debt"},"highlight":{"complaint_what_happened":["Ive found collection <em>accounts</em> on my credit report that I believe may include inaccurate details. Under my rights granted by XXXX XXXX XXXX ( b ) and XXXX XXXX XXXX, I am entitled to a credit report that is <em>fully</em> accurate. I am requesting that these <em>accounts</em> be <em>investigated</em>, and if they can not be conclusively <em>verified</em>, they <em>should</em> be deleted from my report."]},"sort":[14.276693,"16757135"]},{"_index":"complaint-public-v1","_id":"21577879","_score":14.269917,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to raise a concern regarding a charge-off account reported on my credit report that appears to be inaccurate or unverifiable. I have not been provided with sufficient documentation to confirm the validity, balance, or reporting of this account. \nDespite my previous efforts to obtain verification, the account continues to be reported. This is negatively impacting my credit profile. Under the Fair Credit Reporting Act ( FCRA ), I am requesting a thorough investigation. Any information that can not be fully verified as accurate and complete should be removed.","date_sent_to_company":"2026-04-24T19:27:09.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"935XX","tags":null,"has_narrative":true,"complaint_id":"21577879","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2026-04-24T19:24:10.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["Any information that can not be <em>fully</em> <em>verified</em> as accurate and complete <em>should</em> be removed."],"sub_issue":["<em>Account</em> information incorrect"]},"sort":[14.269917,"21577879"]},{"_index":"complaint-public-v1","_id":"16756405","_score":14.185323,"_source":{"product":"Debt collection","complaint_what_happened":"Ive found collection accounts on my credit report that I believe may include inaccurate details. Under my rights granted by 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to a credit report that is fully accurate. I am requesting that these accounts be investigated, and if they can not be conclusively verified, they should be deleted from my report.","date_sent_to_company":"2025-10-22T16:00:21.000Z","issue":"Written notification about debt","sub_product":"Other debt","zip_code":"79764","tags":null,"has_narrative":true,"complaint_id":"16756405","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-10-22T13:58:33.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Notification didn't disclose it was an attempt to collect a debt"},"highlight":{"complaint_what_happened":["Ive found collection <em>accounts</em> on my credit report that I believe may include inaccurate details. Under my rights granted by 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to a credit report that is <em>fully</em> accurate. I am requesting that these <em>accounts</em> be <em>investigated</em>, and if they can not be conclusively <em>verified</em>, they <em>should</em> be deleted from my report."]},"sort":[14.185323,"16756405"]},{"_index":"complaint-public-v1","_id":"16756795","_score":14.177042,"_source":{"product":"Debt collection","complaint_what_happened":"Ive found collection accounts on my credit report that I believe may include inaccurate details. Under my rights granted by 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to a credit report that is fully accurate. I am requesting that these accounts be investigated, and if they can not be conclusively verified, they should be deleted from my report.","date_sent_to_company":"2025-10-22T14:16:44.000Z","issue":"Written notification about debt","sub_product":"Other debt","zip_code":"79764","tags":null,"has_narrative":true,"complaint_id":"16756795","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"United Revenue Corporation","date_received":"2025-10-22T14:13:09.000Z","state":"TX","company_public_response":null,"sub_issue":"Notification didn't disclose it was an attempt to collect a debt"},"highlight":{"complaint_what_happened":["Ive found collection <em>accounts</em> on my credit report that I believe may include inaccurate details. Under my rights granted by 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to a credit report that is <em>fully</em> accurate. I am requesting that these <em>accounts</em> be <em>investigated</em>, and if they can not be conclusively <em>verified</em>, they <em>should</em> be deleted from my report."]},"sort":[14.177042,"16756795"]},{"_index":"complaint-public-v1","_id":"16756507","_score":14.17178,"_source":{"product":"Debt collection","complaint_what_happened":"Ive found collection accounts on my credit report that I believe may include inaccurate details. Under my rights granted by 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to a credit report that is fully accurate. I am requesting that these accounts be investigated, and if they can not be conclusively verified, they should be deleted from my report.","date_sent_to_company":"2025-10-22T14:02:36.000Z","issue":"Written notification about debt","sub_product":"Other debt","zip_code":"79764","tags":null,"has_narrative":true,"complaint_id":"16756507","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"SANTANDER HOLDINGS USA, INC.","date_received":"2025-10-22T14:00:25.000Z","state":"TX","company_public_response":null,"sub_issue":"Notification didn't disclose it was an attempt to collect a debt"},"highlight":{"complaint_what_happened":["Ive found collection <em>accounts</em> on my credit report that I believe may include inaccurate details. Under my rights granted by 15 USC 1681e ( b ) and 15 USC 1681i, I am entitled to a credit report that is <em>fully</em> accurate. I am requesting that these <em>accounts</em> be <em>investigated</em>, and if they can not be conclusively <em>verified</em>, they <em>should</em> be deleted from my report."]},"sort":[14.17178,"16756507"]},{"_index":"complaint-public-v1","_id":"13426525","_score":14.097135,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I disputed a charged-off account from SYNCB/PPC for {$280.00} , which has now been marked as verified on my credit report. This account is not only inaccurate, but also falls within the category of medical or small debts that should no longer remain if unverified. \n\nI requested, under FCRA 611 ( a ) ( 7 ), the method of verification, which the bureau has failed to provide. If the account can not be fully validated and documented, it must be deleted. \n\nPlease investigate and enforce corrective action in compliance with federal law.","date_sent_to_company":"2025-05-10T00:29:35.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"75069","tags":null,"has_narrative":true,"complaint_id":"13426525","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"SYNCHRONY FINANCIAL","date_received":"2025-05-10T00:23:49.000Z","state":"TX","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I disputed a charged-off <em>account</em> from SYNCB/PPC for {$280.00} , which has now been marked as <em>verified</em> on my credit report. This <em>account</em> is not only inaccurate, but also falls within the category of medical or small debts that <em>should</em> no longer remain if unverified. \n\nI requested, under FCRA 611 ( a ) ( 7 ), the method of <em>verification</em>, which the bureau has failed to provide. If the <em>account</em> can not be <em>fully</em> validated and documented, it must be deleted."],"sub_issue":["<em>Account</em> status incorrect"]},"sort":[14.097135,"13426525"]},{"_index":"complaint-public-v1","_id":"10524741","_score":14.038177,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am filing a formal complaint against Experian for maintaining inaccurate and incomplete information on my credit report, in violation of the Fair Credit Reporting Act ( FCRA ). Despite attempts to correct these errors, Experian has failed to address the issues, and I am requesting your assistance in ensuring compliance with the FCRA. \n\nBelow are the items I am disputing : Personal Information to Remove : Incorrect name : XXXX XXXX Name ID # XXXX This is not my legal name, and I request its removal from my credit report. \n\nInaccurate Addresses to Remove : XXXX XXXX XXXX XXXX, XXXX, FL XXXX Address ID # XXXX XXXX XXXX XXXXXXXX XXXX XXXX, XXXX, FL XXXX XXXX ID # XXXX XXXX XXXXXXXX XXXX XXXX XXXXXXXX, FL XXXX Address ID XXXX XXXX XXXX XXXX XXXX XXXX, XXXX, FL XXXX Address ID XXXX XXXX These addresses are incorrect and unrelated to my credit history. I request that they be removed. \n\nAccounts Reporting Inaccurate or Incomplete Information : Absolute Resolutions Investments Account # XXXX The information related to this account is incomplete and inaccurate. Under the FCRA, I request that Experian investigate and remove the account if it can not be fully verified. \n\nXXXX XXXX XXXX Account XXXX XXXX XXXX details of this account are incorrect. Please investigate and remove the account if the information is not verifiable, in compliance with the FCRA. \n\nXXXX XXXX XXXXXXXX Account XXXX XXXX The account is reporting inaccurate and incomplete information. If the account can not be verified as accurate, I request that it be removed, as required by the FCRA. \n\nXXXX XXXX XXXXXXXX Account # XXXX This account is reported inaccurately. Please investigate and remove the account if it can not be fully verified. \n\nXXXX  XXXX Account # XXXX The information on this account is incomplete and incorrect. Under the FCRA, I request that it be investigated and removed if not verifiable. \n\nXXXX XXXX XXXX Account # XXXX This account is reported inaccurately. If the information can not be verified, I request its removal in accordance with the FCRA. \n\nXXXX XXXX  Account # XXXX The details of this account are incomplete and inaccurate. Please investigate, and if it can not be verified, it must be removed from my credit report under the FCRA. \n\nXXXX XXXX Account # XXXX This account is reported inaccurately and should be investigated. If the information can not be verified, I request its removal in accordance with the FCRA. \n\nXXXX XXXX Account # XXXX This account is reporting incomplete and inaccurate information. Please investigate and remove it if it can not be verified. \n\nXXXX XXXX XXXX Account # XXXX The information associated with this account is inaccurate. If the details can not be verified, I request that it be removed under the FCRA. \n\nXXXX XXXX XXXX Account # XXXX This account is reporting incomplete and inaccurate information. Please investigate and remove it if it can not be verified. \n\nXXXX XXXX XXXX Account # XXXX The details on this account are incorrect. Please investigate and remove the account if it can not be fully verified. \n\nXXXX XXXX Account # XXXX This account is inaccurate and incomplete. Please investigate, and if the information can not be verified, remove the account under the FCRA. \n\nXXXX XXXX XXXX XXXX  Account # XXXX The information on this account is inaccurate. Please investigate and remove the account if it can not be verified. \n\nXXXX XXXX XXXXXXXX Account # XXXX This account is reported inaccurately and should be investigated. If it can not be verified, it must be removed as required by the FCRA. \n\nXXXX XXXX XXXX Account # XXXX This account is incomplete and inaccurate. I request a full investigation, and if it can not be verified, it must be removed per the FCRA.","date_sent_to_company":"2024-10-21T19:39:36.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"33166","tags":"Servicemember","has_narrative":true,"complaint_id":"10524741","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-10-21T19:23:13.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Please <em>investigate</em>, and if the information can not be <em>verified</em>, remove the <em>account</em> under the FCRA. \n\nXXXX XXXX XXXX XXXX  <em>Account</em> # XXXX The information on this <em>account</em> is inaccurate. Please <em>investigate</em> and remove the <em>account</em> if it can not be <em>verified</em>. \n\nXXXX XXXX XXXXXXXX <em>Account</em> # XXXX This <em>account</em> is reported inaccurately and <em>should</em> be <em>investigated</em>. If it can not be <em>verified</em>, it must be removed as required by the FCRA."],"issue":["Problem with a company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[14.038177,"10524741"]},{"_index":"complaint-public-v1","_id":"14954991","_score":14.018502,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX seeing an account on my credit report under the name XXXX XXXXhat I do not recognize. I attempted to find out what company this account is connected to, but have not received clear information or verification.\n\nUnder FCRA 611 and 623 ( b ), this item should have been verified for accuracy, and I have not received any proof of that. I am requesting that this tradeline be investigated and deleted from my credit reports if it can not be fully verified.\n\nThe company reporting this information has failed to follow proper credit reporting procedures, and it is affecting my credit standing.","date_sent_to_company":"2025-07-29T16:26:40.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"35124","tags":null,"has_narrative":true,"complaint_id":"14954991","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-07-29T16:26:12.000Z","state":"AL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["XXXX seeing an <em>account</em> on my credit report under the name XXXX XXXXhat I do not recognize. I attempted to find out what company this <em>account</em> is connected to, but have not received clear information or <em>verification</em>.\n\nUnder FCRA 611 and 623 ( b ), this item <em>should</em> have been <em>verified</em> for accuracy, and I have not received any proof of that. I am requesting that this tradeline be <em>investigated</em> and deleted from my credit reports if it can not be <em>fully</em> <em>verified</em>."]},"sort":[14.018502,"14954991"]},{"_index":"complaint-public-v1","_id":"21091404","_score":14.014368,"_source":{"product":"Debt collection","complaint_what_happened":"I am filing this complaint to dispute inaccurate and unverified information being reported on my credit file. \nThe account listed as Capital one, account number XXXX, is currently being reported on my credit report. I formally dispute the accuracy and completeness of this account. \nUnder the Fair Credit Reporting Act ( 15 U.S.C. XXXX ), all information reported to consumer reporting agencies must be accurate, complete, and fully verifiable. At this time, this account has not been properly verified and therefore should not continue to be reported. \nI request that the company provide full documentation verifying the validity of this account, including but not limited to : The original signed agreement or contract bearing my signature Complete account history and itemized statement of charges Proof that the reporting company has the legal authority to collect or report this debt Documentation showing how the reported balance was calculated If the company can not provide sufficient documentation verifying the accuracy and ownership of this account, I request that the account be immediately removed from all credit reporting agencies. \nFailure to ensure accurate reporting may constitute non-compliance with the Fair Credit Reporting Act. I request that this matter be investigated promptly and corrected or deleted if the information can not be fully verified. \nPlease provide written confirmation of the results of this investigation.","date_sent_to_company":"2026-04-09T15:09:59.000Z","issue":"False statements or representation","sub_product":"Credit card debt","zip_code":"70737","tags":null,"has_narrative":true,"complaint_id":"21091404","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CAPITAL ONE FINANCIAL CORPORATION","date_received":"2026-04-09T14:45:39.000Z","state":"LA","company_public_response":null,"sub_issue":"Attempted to collect wrong amount"},"highlight":{"complaint_what_happened":["I request that this matter be <em>investigated</em> promptly and corrected or deleted if the information can not be <em>fully</em> <em>verified</em>. \nPlease provide written confirmation of the results of this <em>investigation</em>."]},"sort":[14.014368,"21091404"]},{"_index":"complaint-public-v1","_id":"21092215","_score":13.987348,"_source":{"product":"Debt collection","complaint_what_happened":"I am filing this complaint to dispute inaccurate and unverified information being reported on my credit file. \nThe account listed as Navy federal Credit Union, account number XXXX, is currently being reported on my credit report. I formally dispute the accuracy and completeness of this account. \nUnder the Fair Credit Reporting Act ( 15 U.S.C. 1681 ), all information reported to consumer reporting agencies must be accurate, complete, and fully verifiable. At this time, this account has not been properly verified and therefore should not continue to be reported. \nI request that the company provide full documentation verifying the validity of this account, including but not limited to : The original signed agreement or contract bearing my signature Complete account history and itemized statement of charges Proof that the reporting company has the legal authority to collect or report this debt Documentation showing how the reported balance was calculated If the company can not provide sufficient documentation verifying the accuracy and ownership of this account, I request that the account be immediately removed from all credit reporting agencies. \nFailure to ensure accurate reporting may constitute non-compliance with the Fair Credit Reporting Act. I request that this matter be investigated promptly and corrected or deleted if the information can not be fully verified. \nPlease provide written confirmation of the results of this investigation.","date_sent_to_company":"2026-04-09T15:27:40.000Z","issue":"False statements or representation","sub_product":"Credit card debt","zip_code":"70737","tags":null,"has_narrative":true,"complaint_id":"21092215","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"NAVY FEDERAL CREDIT UNION","date_received":"2026-04-09T15:10:27.000Z","state":"LA","company_public_response":"Company believes it acted appropriately as authorized by contract or law","sub_issue":"Attempted to collect wrong amount"},"highlight":{"complaint_what_happened":["I request that this matter be <em>investigated</em> promptly and corrected or deleted if the information can not be <em>fully</em> <em>verified</em>. \nPlease provide written confirmation of the results of this <em>investigation</em>."]},"sort":[13.987348,"21092215"]},{"_index":"complaint-public-v1","_id":"14953307","_score":13.977049,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Im seeing an account on my credit report under the name WFNBA that I do not recognize. I attempted to find out what company this account is connected to, but have not received clear information or verification.\n\nUnder FCRA 611 and 623 ( b ), this item should have been verified for accuracy, and I have not received any proof of that. I am requesting that this tradeline be investigated and deleted from my credit reports if it can not be fully verified.\n\nThe company reporting this information has failed to follow proper credit reporting procedures, and it is affecting my credit standing.","date_sent_to_company":"2025-08-06T18:33:14.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"35124","tags":null,"has_narrative":true,"complaint_id":"14953307","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"WELLS FARGO & COMPANY","date_received":"2025-07-29T16:17:34.000Z","state":"AL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Im seeing an <em>account</em> on my credit report under the name WFNBA that I do not recognize. I attempted to find out what company this <em>account</em> is connected to, but have not received clear information or <em>verification</em>.\n\nUnder FCRA 611 and 623 ( b ), this item <em>should</em> have been <em>verified</em> for accuracy, and I have not received any proof of that. I am requesting that this tradeline be <em>investigated</em> and deleted from my credit reports if it can not be <em>fully</em> <em>verified</em>."]},"sort":[13.977049,"14953307"]},{"_index":"complaint-public-v1","_id":"21092829","_score":13.971439,"_source":{"product":"Debt collection","complaint_what_happened":"I am filing this complaint to dispute inaccurate and unverified information being reported on my credit file. \nThe account listed as Wells Fargo, account number XXXX, is currently being reported on my credit report. I formally dispute the accuracy and completeness of this account.\n\nUnder the Fair Credit Reporting Act ( 15 U.S.C. 1681 ), all information reported to consumer reporting agencies must be accurate, complete, and fully verifiable. At this time, this account has not been properly verified and therefore should not continue to be reported.\n\nI request that the company provide full documentation verifying the validity of this account, including but not limited to : The original signed agreement or contract bearing my signature Complete account history and itemized statement of charges Proof that the reporting company has the legal authority to collect or report this debt Documentation showing how the reported balance was calculated If the company can not provide sufficient documentation verifying the accuracy and ownership of this account, I request that the account be immediately removed from all credit reporting agencies.\n\nFailure to ensure accurate reporting may constitute non-compliance with the Fair Credit Reporting Act. I request that this matter be investigated promptly and corrected or deleted if the information can not be fully verified.\n\nPlease provide written confirmation of the results of this investigation.","date_sent_to_company":"2026-04-09T15:40:49.000Z","issue":"False statements or representation","sub_product":"Credit card debt","zip_code":"70737","tags":null,"has_narrative":true,"complaint_id":"21092829","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"WELLS FARGO & COMPANY","date_received":"2026-04-09T15:28:36.000Z","state":"LA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Attempted to collect wrong amount"},"highlight":{"complaint_what_happened":["I request that this matter be <em>investigated</em> promptly and corrected or deleted if the information can not be <em>fully</em> <em>verified</em>.\n\nPlease provide written confirmation of the results of this <em>investigation</em>."]},"sort":[13.971439,"21092829"]},{"_index":"complaint-public-v1","_id":"14681295","_score":13.962904,"_source":{"product":"Debt collection","complaint_what_happened":"Portfolio Recovery Associates is reporting a debt allegedly purchased from XXXX XXXX, with a balance of {$470.00}. I submitted a debt validation request under FDCPA 1692g ( b ) and have not received any proof of ownership, contract, or balance breakdown. \n\nThe account continues to be reported on my credit report with a note saying Consumer disagrees with completed investigation, even though no proper validation was ever provided. This violates FCRA 1681s-2 ( b ), which requires furnishers to fully verify disputed accounts. \n\nI have disputed the account with the credit bureaus and provided notice to Portfolio Recovery. If the debt can not be fully validated with original documents from XXXX XXXX, the account should be deleted from all credit reporting agencies.","date_sent_to_company":"2025-07-16T20:20:27.000Z","issue":"Attempts to collect debt not owed","sub_product":"Credit card debt","zip_code":"232XX","tags":null,"has_narrative":true,"complaint_id":"14681295","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Portfolio Recovery Associates, LLC","date_received":"2025-07-16T20:13:32.000Z","state":"VA","company_public_response":null,"sub_issue":"Debt is not yours"},"highlight":{"complaint_what_happened":["If the debt can not be <em>fully</em> validated with original documents from XXXX XXXX, the <em>account</em> <em>should</em> be deleted from all credit reporting agencies."]},"sort":[13.962904,"14681295"]},{"_index":"complaint-public-v1","_id":"16898258","_score":13.91185,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute certain items listed on my credit report, which I believe are inaccurate and should be removed in accordance with the Fair Credit Reporting Act ( FCRA ), Section 611.\n\nAfter reviewing my records, I believe that the information reported is inaccurate and/or unverifiable. I respectfully request that your office investigate and verify the accuracy of these accounts. If the information can not be fully verified, I request that the accounts be deleted from my credit report immediately as required by law. \n\nPlease provide me with written confirmation of the results of your investigation and the updated status of my credit file. \n\nThank you for your prompt attention to this matter.","date_sent_to_company":"2025-10-29T17:51:40.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"60438","tags":null,"has_narrative":true,"complaint_id":"16898258","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-10-29T17:47:24.000Z","state":"IL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["If the information can not be <em>fully</em> <em>verified</em>, I request that the <em>accounts</em> be deleted from my credit report immediately as required by law. \n\nPlease provide me with written confirmation of the results of your <em>investigation</em> and the updated status of my credit file. \n\nThank you for your prompt attention to this matter."]},"sort":[13.91185,"16898258"]},{"_index":"complaint-public-v1","_id":"17711186","_score":13.82099,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am submitting this complaint because certain items on my credit reports appear inaccurate, incomplete, or unverifiable. I request that the CFPB ensure each credit bureau conducts a proper investigation under the FCRA and removes or corrects any items that can not be fully verified. \nCharged-Off Accounts No charged-off accounts are currently listed for dispute on Equifax. \n\nHard Inquiries I dispute the following inquiries as unauthorized or inaccurate : XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXX/XX/XXXX I request verification of permissible purpose for each inquiry. If verification can not be provided, these inquiries should be deleted.","date_sent_to_company":"2025-12-04T17:16:19.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"77407","tags":null,"has_narrative":true,"complaint_id":"17711186","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-12-04T17:01:26.000Z","state":"TX","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["If <em>verification</em> can not be provided, these inquiries <em>should</em> be deleted."]},"sort":[13.82099,"17711186"]},{"_index":"complaint-public-v1","_id":"2479829","_score":13.776768,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"On   XXXX   XXXX   XXXX     I submitted a dispute to   XXXX    regarding  XXXX  financial on my credit report. I asked for all the information regarding the account be verified. On   XXXX   XXXX   XXXX   the investigation was completed and it came back verified. It is my belief that  XXXX  did not complete a investigation because EVERYTHING on the account is reporting inaccurately. The high balance is incorrect, the balance is incorrect, and the date of last payment is incorrect. I am fully aware of my rights and if the credit bureaus fail to investigate and update with accurate information according to the FCRA then this account must be removed.  XXXX  is supplying the credit bureaus with outdated, inaccurate information and the accounts should be deleted from my credit reports. You will find a copy of my   XXXX   dispute regarding this account. I have also supplied you with the latest information reporting from Equifax so that you  may  compare the inaccuracies.","date_sent_to_company":"2017-05-16T17:54:28.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"298XX","tags":null,"has_narrative":true,"complaint_id":"2479829","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2017-05-09T17:34:31.000Z","state":"SC","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I asked for all the information regarding the <em>account</em> be <em>verified</em>. On   XXXX   XXXX   XXXX   the <em>investigation</em> was completed and it came back <em>verified</em>. It is my belief that  XXXX  did not complete a <em>investigation</em> because EVERYTHING on the <em>account</em> is reporting inaccurately. The high balance is incorrect, the balance is incorrect, and the date of last payment is incorrect."],"issue":["Problem with a credit reporting company's <em>investigation</em> into an existing problem"],"sub_issue":["Their <em>investigation</em> did not fix an error on your report"]},"sort":[13.776768,"2479829"]}]},"aggregations":{"has_narrative":{"meta":{},"doc_count":3454,"has_narrative":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":1,"key_as_string":"true","doc_count":3454}]}},"product":{"doc_count":3454,"product":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting or other personal consumer reports","doc_count":2223,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":2205},{"key":"Other personal consumer report","doc_count":18}]}},{"key":"Credit reporting, credit repair services, or other personal consumer 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or service","doc_count":14},{"key":"CD (Certificate of Deposit)","doc_count":2}]}},{"key":"Credit card","doc_count":64,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"General-purpose credit card or charge card","doc_count":57},{"key":"Store credit card","doc_count":6}]}},{"key":"Mortgage","doc_count":57,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Conventional home mortgage","doc_count":30},{"key":"FHA mortgage","doc_count":10},{"key":"VA mortgage","doc_count":8},{"key":"Other type of mortgage","doc_count":4},{"key":"Conventional fixed mortgage","doc_count":2},{"key":"Home equity loan or line of credit (HELOC)","doc_count":2},{"key":"USDA mortgage","doc_count":1}]}},{"key":"Money transfer, virtual currency, or money service","doc_count":50,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Virtual currency","doc_count":17},{"key":"Mobile or digital wallet","doc_count":15},{"key":"Domestic (US) money transfer","doc_count":14},{"key":"International money transfer","doc_count":2},{"key":"Foreign currency exchange","doc_count":1},{"key":"Money order, traveler's check or cashier's check","doc_count":1}]}},{"key":"Credit card or prepaid card","doc_count":24,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"General-purpose credit card or charge card","doc_count":21},{"key":"General-purpose prepaid card","doc_count":2},{"key":"Government benefit card","doc_count":1}]}},{"key":"Vehicle loan or lease","doc_count":17,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Loan","doc_count":12},{"key":"Lease","doc_count":5}]}},{"key":"Credit reporting","doc_count":16,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Student 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