{"took":871,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":22099,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"6400530","_score":10.549407,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I disputed several items on transunion because the information being reported was incorrect and being reported differently on all three credit reporting agencies. \n\nI asked for this information to be verified and updated and they did not verify or update the incorrect information. \n\nThey instead sent me back confirmation that they verified these items. \n\nI checked my credit report again and these items are still incorrect. \n\ni also asked them to update my name and address and employer and they have not. They have been sent my correct information with driver 's license, social security card, and utility bill with correct address and they refuse to delete the incorrect names, and addresses from my credit report.","date_sent_to_company":"2023-01-06T02:57:06.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"381XX","tags":null,"has_narrative":true,"complaint_id":"6400530","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2023-01-06T02:45:19.000Z","state":"TN","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I disputed several items on transunion because the <em>information</em> being <em>reported</em> was <em>incorrect</em> and being <em>reported</em> differently on all three <em>credit</em> <em>reporting</em> agencies. \n\nI <em>asked</em> for this <em>information</em> to be verified and updated and they did not verify or update the <em>incorrect</em> <em>information</em>. \n\nThey instead sent me back confirmation that they verified these items. \n\nI checked my <em>credit</em> <em>report</em> again and these items are still <em>incorrect</em>."],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["Problem with a <em>credit</em> reporting company's investigation into an existing problem"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Their investigation did not fix an error on your <em>report</em>"]},"sort":[10.549407,"6400530"]},{"_index":"complaint-public-v1","_id":"12962929","_score":10.504735,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I have previously asked Experian to remove incorrect information from my credit report. I do not reside at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX and I have already communicated this in writing to experian several times but they refuse to remove it or have and will add it back to my report. Please investigate this matter and ask them to stop reporting incorrect information about me to the credit agencies. I also am not employed at XXXX XXXX and this is incorrect information as well.","date_sent_to_company":"2025-04-13T23:14:32.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"64030","tags":null,"has_narrative":true,"complaint_id":"12962929","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-04-13T23:07:43.000Z","state":"MO","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["I have previously <em>asked</em> Experian to remove <em>incorrect</em> <em>information</em> from my <em>credit</em> <em>report</em>. I do not reside at XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXXXXX and I have already communicated this in writing to experian several times but they refuse to remove it or have and will add it back to my <em>report</em>. Please investigate this matter and <em>ask</em> them to stop <em>reporting</em> <em>incorrect</em> <em>information</em> about me to the <em>credit</em> agencies. I also am not employed at XXXX XXXX and this is <em>incorrect</em> <em>information</em> as well."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[10.504735,"12962929"]},{"_index":"complaint-public-v1","_id":"8263174","_score":10.431527,"_source":{"product":"Debt collection","complaint_what_happened":"I call and ask them to remove from credit as error and incorrect. They didnt remove it and this information is incorrect. Its against the law for them to be on credit report after I ask them to remove errors and themselves from credit.","date_sent_to_company":"2024-02-02T04:47:24.000Z","issue":"Attempts to collect debt not owed","sub_product":"Credit card debt","zip_code":"295XX","tags":null,"has_narrative":true,"complaint_id":"8263174","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"ENCORE CAPITAL GROUP INC.","date_received":"2024-02-02T04:40:04.000Z","state":"SC","company_public_response":null,"sub_issue":"Debt is not yours"},"highlight":{"complaint_what_happened":["I call and <em>ask</em> them to remove from <em>credit</em> as error and <em>incorrect</em>. They didnt remove it and this <em>information</em> is <em>incorrect</em>. Its against the law for them to be on <em>credit</em> <em>report</em> after I <em>ask</em> them to remove errors and themselves from <em>credit</em>."],"sub_product":["<em>Credit</em> card debt"]},"sort":[10.431527,"8263174"]},{"_index":"complaint-public-v1","_id":"8210873","_score":10.412693,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"On XX/XX/XXXX, I informed Equifax by mail that there was incorrect and/or outdated information reporting on my credit file. I've asked Equifax to correct this information several times.. The incorrect information gets removed from my report, and months later the incorrect information comes back on my report. Equifax only temporarily corrects the problems. I am asking Equifax to thoroughly read my documents and remove the incorrect information I have listed. I informed Equifax in writing once again on XX/XX/XXXX, that the incorrect information has returned to my credit report. I, XXXX XXXX, am currently disputing items on my Equifax report. The incorrect information that Equifax has, is only reporting on Equifax. No other credit bureau is reporting this incorrect information. There is no third party acting on my behalf. I have attached the proper identification to verify my identity. Equifax has accused me of using a 3rd party to act as myself. This is a lie and a known stall tactic being used by Equifax. There are no other persons or any credit company acting on my behalf. Attached are my proof of documents.","date_sent_to_company":"2024-01-23T23:59:36.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"91606","tags":null,"has_narrative":true,"complaint_id":"8210873","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-01-23T23:06:26.000Z","state":"CA","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["On XX/XX/XXXX, I informed Equifax by mail that there was <em>incorrect</em> and/or outdated <em>information</em> <em>reporting</em> on my <em>credit</em> file. I've <em>asked</em> Equifax to correct this <em>information</em> several times.. The <em>incorrect</em> <em>information</em> gets removed from my <em>report</em>, and months later the <em>incorrect</em> <em>information</em> comes back on my <em>report</em>. Equifax only temporarily corrects the problems. I am <em>asking</em> Equifax to thoroughly read my documents and remove the <em>incorrect</em> <em>information</em> I have listed."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Their investigation did not fix an error on your <em>report</em>"]},"sort":[10.412693,"8210873"]},{"_index":"complaint-public-v1","_id":"5274665","_score":10.384104,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"On XX/XX/2022, I noticed that I had some incorrect address information in my Experian credit report. I wrote Experian a letter asking them to delete the incorrect address information, now I am having to escalate this issue to a formal complaint because Experian refuses to remove the inaccurate addresses from my credit file. The addresses are wrongly reported and they have errors so anything that is reporting incorrectly must be removed according to my FCRA rights. They are in clear violation of these rights because they refuse to remove these incorrect addresses. The other two bureaus XXXX and XXXX have removed the incorrect information as I have asked. Why Can't Experian comply with my rights under FCRA. I will seek legal counsel and sue if these addresses are not removed.","date_sent_to_company":"2022-03-02T00:01:25.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"380XX","tags":null,"has_narrative":true,"complaint_id":"5274665","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2022-03-01T23:50:03.000Z","state":"TN","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["On XX/XX/2022, I noticed that I had some <em>incorrect</em> address <em>information</em> in my Experian <em>credit</em> <em>report</em>. I wrote Experian a letter <em>asking</em> them to delete the <em>incorrect</em> address <em>information</em>, now I am having to escalate this issue to a formal complaint because Experian refuses to remove the inaccurate addresses from my <em>credit</em> file. The addresses are wrongly <em>reported</em> and they have errors so anything that is <em>reporting</em> <em>incorrectly</em> must be removed according to my FCRA rights."],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[10.384104,"5274665"]},{"_index":"complaint-public-v1","_id":"6097945","_score":10.341103,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"On XXXX XXXX, at XXXX, I called Experian and discussed that there was incorrect personal information reporting on my credit report that was not accurate and asked that it be removed. Incorrect addresses, mis-spelling of name, incorrect telephone number and past employment. Experian fraud dept refused to remove the incorrect information.","date_sent_to_company":"2022-10-19T00:38:40.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"27713","tags":"Servicemember","has_narrative":true,"complaint_id":"6097945","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2022-10-19T00:25:22.000Z","state":"NC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["On XXXX XXXX, at XXXX, I called Experian and discussed that there was <em>incorrect</em> personal <em>information</em> <em>reporting</em> on my <em>credit</em> <em>report</em> that was not accurate and <em>asked</em> that it be removed. <em>Incorrect</em> addresses, mis-spelling of name, <em>incorrect</em> telephone number and past employment. Experian fraud dept refused to remove the <em>incorrect</em> <em>information</em>."],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[10.341103,"6097945"]},{"_index":"complaint-public-v1","_id":"3860314","_score":10.335314,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Collection Agency is reporting on my credit and it is not reporting correctly information I asked for a validation and I can not seem to get that I've asked that it be corrected the dates the original account does not showing you where it has all new dates all of that is incorrect if you ask for a validation then they should have to give you one and they have yet to do so nor have they fixed it incorrect information nor does it have the original dates on there the report that the block it is new to where it messes with my credit worse","date_sent_to_company":"2020-09-22T08:47:24.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"377XX","tags":null,"has_narrative":true,"complaint_id":"3860314","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2020-09-22T08:47:20.000Z","state":"TN","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Collection Agency is <em>reporting</em> on my <em>credit</em> and it is not <em>reporting</em> correctly <em>information</em> I <em>asked</em> for a validation and I can not seem to get that I've <em>asked</em> that it be corrected the dates the original account does not showing you where it has all new dates all of that is <em>incorrect</em> if you <em>ask</em> for a validation then they should have to give you one and they have yet to do so nor have they fixed it <em>incorrect</em> <em>information</em> nor does it have the original dates on there the <em>report</em> that the block it is new"],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["Problem with a <em>credit</em> reporting company's investigation into an existing problem"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Their investigation did not fix an error on your <em>report</em>"]},"sort":[10.335314,"3860314"]},{"_index":"complaint-public-v1","_id":"3860333","_score":10.33183,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Collection Agency is reporting on my credit and it is not reporting correctly information I asked for a validation and I can not seem to get that I've asked that it be corrected the dates the original account does not showing you where it has all new dates all of that is incorrect if you ask for a validation then they should have to give you one and they have yet to do so nor have they fixed it incorrect information nor does it have the original dates on there the report that the block it is new to where it messes with my credit worse","date_sent_to_company":"2020-09-22T08:47:16.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"377XX","tags":null,"has_narrative":true,"complaint_id":"3860333","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2020-09-22T08:27:36.000Z","state":"TN","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Collection Agency is <em>reporting</em> on my <em>credit</em> and it is not <em>reporting</em> correctly <em>information</em> I <em>asked</em> for a validation and I can not seem to get that I've <em>asked</em> that it be corrected the dates the original account does not showing you where it has all new dates all of that is <em>incorrect</em> if you <em>ask</em> for a validation then they should have to give you one and they have yet to do so nor have they fixed it <em>incorrect</em> <em>information</em> nor does it have the original dates on there the <em>report</em> that the block it is new"],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["Problem with a <em>credit</em> reporting company's investigation into an existing problem"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Their investigation did not fix an error on your <em>report</em>"]},"sort":[10.33183,"3860333"]},{"_index":"complaint-public-v1","_id":"3860324","_score":10.33183,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Collection Agency is reporting on my credit and it is not reporting correctly information I asked for a validation and I can not seem to get that I've asked that it be corrected the dates the original account does not showing you where it has all new dates all of that is incorrect if you ask for a validation then they should have to give you one and they have yet to do so nor have they fixed it incorrect information nor does it have the original dates on there the report that the block it is new to where it messes with my credit worse","date_sent_to_company":"2020-09-22T08:47:24.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"377XX","tags":null,"has_narrative":true,"complaint_id":"3860324","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2020-09-22T08:47:20.000Z","state":"TN","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Collection Agency is <em>reporting</em> on my <em>credit</em> and it is not <em>reporting</em> correctly <em>information</em> I <em>asked</em> for a validation and I can not seem to get that I've <em>asked</em> that it be corrected the dates the original account does not showing you where it has all new dates all of that is <em>incorrect</em> if you <em>ask</em> for a validation then they should have to give you one and they have yet to do so nor have they fixed it <em>incorrect</em> <em>information</em> nor does it have the original dates on there the <em>report</em> that the block it is new"],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["Problem with a <em>credit</em> reporting company's investigation into an existing problem"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Their investigation did not fix an error on your <em>report</em>"]},"sort":[10.33183,"3860324"]},{"_index":"complaint-public-v1","_id":"3236789","_score":10.2960615,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I contacted TransUnion and XXXX  multiple times about them Reporting incorrect information on my personal Credit report. I summit documents and Certified letters asking TransUnion and XXXX to provide Valid information on the Investigation of Incorrect information on my personal credit report, I asked for manner as to how this accounts were verified, who verified and for proof that these accounts belong to me, and TransUnion and XXXX failed to proved information that the Law ( FCRA ) specified.","date_sent_to_company":"2019-05-09T05:18:04.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"XXXXX","tags":"Servicemember","has_narrative":true,"complaint_id":"3236789","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2019-05-09T00:36:02.000Z","state":"NC","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I contacted TransUnion and XXXX  multiple times about them <em>Reporting</em> <em>incorrect</em> <em>information</em> on my personal <em>Credit</em> <em>report</em>. I summit documents and Certified letters <em>asking</em> TransUnion and XXXX to provide Valid <em>information</em> on the Investigation of <em>Incorrect</em> <em>information</em> on my personal <em>credit</em> <em>report</em>, I <em>asked</em> for manner as to how this accounts were verified, who verified and for proof that these accounts belong to me, and TransUnion and XXXX failed to proved <em>information</em> that the Law ( FCRA ) specified."],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["Problem with a <em>credit</em> reporting company's investigation into an existing problem"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Their investigation did not fix an error on your <em>report</em>"]},"sort":[10.2960615,"3236789"]},{"_index":"complaint-public-v1","_id":"3236787","_score":10.2960615,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I contacted XXXX and Equifax multiple times about them Reporting incorrect information on my personal Credit report. I summit documents and Certified letters asking XXXX and Equifax to provide Valid information on the Investigation of Incorrect information on my personal credit report, I asked for manner as to how this accounts were verified, who verified and for proof that these accounts belong to me, and XXXX and Equifax failed to proved information that the Law ( FCRA ) specified.","date_sent_to_company":"2019-05-09T05:18:14.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"XXXXX","tags":"Servicemember","has_narrative":true,"complaint_id":"3236787","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2019-05-09T01:18:11.000Z","state":"NC","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["I contacted XXXX and Equifax multiple times about them <em>Reporting</em> <em>incorrect</em> <em>information</em> on my personal <em>Credit</em> <em>report</em>. I summit documents and Certified letters <em>asking</em> XXXX and Equifax to provide Valid <em>information</em> on the Investigation of <em>Incorrect</em> <em>information</em> on my personal <em>credit</em> <em>report</em>, I <em>asked</em> for manner as to how this accounts were verified, who verified and for proof that these accounts belong to me, and XXXX and Equifax failed to proved <em>information</em> that the Law ( FCRA ) specified."],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["Problem with a <em>credit</em> reporting company's investigation into an existing problem"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Their investigation did not fix an error on your <em>report</em>"]},"sort":[10.2960615,"3236787"]},{"_index":"complaint-public-v1","_id":"12201091","_score":10.28888,"_source":{"product":"Debt collection","complaint_what_happened":"KINDLY HELP ME. THERE IS AN ITEM OF INFORMATION BEING REPORTED WITHIN MY CREDIT REPORT THAT IS INCORRECT. THEREFORE, I AM ASKING THAT YOU CORRECT THIS ITEM OF INFORMATION AND REMOVE THE INCORRECT INFORMATION.","date_sent_to_company":"2025-02-24T23:15:36.000Z","issue":"Attempts to collect debt not owed","sub_product":"I do not know","zip_code":"34997","tags":null,"has_narrative":true,"complaint_id":"12201091","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-02-24T23:03:50.000Z","state":"FL","company_public_response":null,"sub_issue":"Debt is not yours"},"highlight":{"complaint_what_happened":["THERE IS AN ITEM OF <em>INFORMATION</em> BEING <em>REPORTED</em> WITHIN MY <em>CREDIT</em> <em>REPORT</em> THAT IS <em>INCORRECT</em>. THEREFORE, I AM <em>ASKING</em> THAT YOU CORRECT THIS ITEM OF <em>INFORMATION</em> AND REMOVE THE <em>INCORRECT</em> <em>INFORMATION</em>."]},"sort":[10.28888,"12201091"]},{"_index":"complaint-public-v1","_id":"12200991","_score":10.28888,"_source":{"product":"Debt collection","complaint_what_happened":"KINDLY HELP ME. THERE IS AN ITEM OF INFORMATION BEING REPORTED WITHIN MY CREDIT REPORT THAT IS INCORRECT. THEREFORE, I AM ASKING THAT YOU CORRECT THIS ITEM OF INFORMATION AND REMOVE THE INCORRECT INFORMATION.","date_sent_to_company":"2025-02-24T23:15:30.000Z","issue":"Attempts to collect debt not owed","sub_product":"I do not know","zip_code":"34997","tags":null,"has_narrative":true,"complaint_id":"12200991","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-02-24T23:03:49.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Debt is not yours"},"highlight":{"complaint_what_happened":["THERE IS AN ITEM OF <em>INFORMATION</em> BEING <em>REPORTED</em> WITHIN MY <em>CREDIT</em> <em>REPORT</em> THAT IS <em>INCORRECT</em>. THEREFORE, I AM <em>ASKING</em> THAT YOU CORRECT THIS ITEM OF <em>INFORMATION</em> AND REMOVE THE <em>INCORRECT</em> <em>INFORMATION</em>."]},"sort":[10.28888,"12200991"]},{"_index":"complaint-public-v1","_id":"11816817","_score":10.273069,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX was asked to check for proper procedure used in placing net credit placing late payment 's on credit when the first pay missed was marked XXXX days late which is incorrect. Incorrect information on the credit report should be deleted from the report if incorrect according 15 usc 1679c. I was denied credit because of this and asked experian to look into this and the investigation came back verified when an complete investigation was never made.","date_sent_to_company":"2025-01-28T16:37:55.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"92880","tags":"Older American","has_narrative":true,"complaint_id":"11816817","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-01-28T16:37:26.000Z","state":"CA","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["XXXX was <em>asked</em> to check for proper procedure used in placing net <em>credit</em> placing late payment 's on <em>credit</em> when the first pay missed was marked XXXX days late which is <em>incorrect</em>. <em>Incorrect</em> <em>information</em> on the <em>credit</em> <em>report</em> should be deleted from the <em>report</em> if <em>incorrect</em> according 15 usc 1679c. I was denied <em>credit</em> because of this and <em>asked</em> experian to look into this and the investigation came back verified when an complete investigation was never made."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Their investigation did not fix an error on your <em>report</em>"]},"sort":[10.273069,"11816817"]},{"_index":"complaint-public-v1","_id":"11813044","_score":10.272265,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian was asked to check for proper procedure used in placing net credit placing late payment 's on credit when the first pay missed was marked 120-180 days late which is incorrect. Incorrect information on the credit report should be deleted from the report if incorrect according 15 usc 1679c. I was denied credit because of this and asked experian to look into this and the investigation came back verified when an complete investigation was never made.","date_sent_to_company":"2025-01-28T16:37:15.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"92880","tags":"Older American","has_narrative":true,"complaint_id":"11813044","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-28T16:10:35.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Experian was <em>asked</em> to check for proper procedure used in placing net <em>credit</em> placing late payment 's on <em>credit</em> when the first pay missed was marked 120-180 days late which is <em>incorrect</em>. <em>Incorrect</em> <em>information</em> on the <em>credit</em> <em>report</em> should be deleted from the <em>report</em> if <em>incorrect</em> according 15 usc 1679c. I was denied <em>credit</em> because of this and <em>asked</em> experian to look into this and the investigation came back verified when an complete investigation was never made."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Their investigation did not fix an error on your <em>report</em>"]},"sort":[10.272265,"11813044"]},{"_index":"complaint-public-v1","_id":"11812252","_score":10.272265,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX was asked to check for proper procedure used in placing net credit placing late payment 's on credit when the first pay missed was marked XXXX days late which is incorrect. Incorrect information on the credit report should be deleted from the report if incorrect according 15 usc 1679c. I was denied credit because of this and asked experian to look into this and the investigation came back verified when an complete investigation was never made.","date_sent_to_company":"2025-01-28T16:37:55.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"92880","tags":"Older American","has_narrative":true,"complaint_id":"11812252","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-01-28T16:37:26.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["XXXX was <em>asked</em> to check for proper procedure used in placing net <em>credit</em> placing late payment 's on <em>credit</em> when the first pay missed was marked XXXX days late which is <em>incorrect</em>. <em>Incorrect</em> <em>information</em> on the <em>credit</em> <em>report</em> should be deleted from the <em>report</em> if <em>incorrect</em> according 15 usc 1679c. I was denied <em>credit</em> because of this and <em>asked</em> experian to look into this and the investigation came back verified when an complete investigation was never made."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Their investigation did not fix an error on your <em>report</em>"]},"sort":[10.272265,"11812252"]},{"_index":"complaint-public-v1","_id":"7562810","_score":10.236087,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Since XX/XX/2021, Transunion is the only credit reporting agency that is maintaining an incorrect HARD INQUIRY on my credit report. \n\nI have NO relationship with XXXX XXXX XXXX yet a HARD INQUIRY has been reported on my account for XXXX XXXX THIS IS INCORRECT. I have repeatedly asked them to remove this hard inquiry with no success. \nI have asked for copies of any verification document showing any such relationship, credit offer to me, etc. and Transunion has failed to send me anything. \nTransUnion ignored my requests and disputes and continues to report this incorrect information that hurts my credit score. \n\nDespite my notices to TRansUnion that this is incorrect and my requests for investigation, THIS INCORRECT INFORMATION HAS BEEN REPORTED EVERY MONTH ON MY CREDIT REPORT FOR ALMOST TWO YEARS by TRANSUNION.\n\nI would like this hard inquiry immediately removed as it is INCORRECT and has lowered my credit score for almost two years. \n\nXXXX XXXX XXXX","date_sent_to_company":"2023-09-17T20:24:13.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"956XX","tags":"Older American, Servicemember","has_narrative":true,"complaint_id":"7562810","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2023-09-17T19:17:24.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["TransUnion ignored my requests and disputes and continues to <em>report</em> this <em>incorrect</em> <em>information</em> that hurts my <em>credit</em> score. \n\nDespite my notices to TRansUnion that this is <em>incorrect</em> and my requests for investigation, THIS <em>INCORRECT</em> <em>INFORMATION</em> HAS BEEN <em>REPORTED</em> EVERY MONTH ON MY <em>CREDIT</em> <em>REPORT</em> FOR ALMOST TWO YEARS by TRANSUNION.\n\nI would like this hard inquiry immediately removed as it is <em>INCORRECT</em> and has lowered my <em>credit</em> score for almost two years. \n\nXXXX XXXX XXXX"],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["<em>Information</em> belongs to someone else"]},"sort":[10.236087,"7562810"]},{"_index":"complaint-public-v1","_id":"9345377","_score":10.191872,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I found a lot of incorrect information on my consumer credit report with Experian. They had 24 incorrect addresses and 5 incorrect names. They also only had a year for my birthdate.\n\nI asked them to please remove the incorrect information and they refused stating that is was their policy to keep outdated information on their report. I told the the consumer laws state that they have to remove any incorrect information and they refused. Please help me in getting them to remove the incorrect information. Please see the attached document.","date_sent_to_company":"2024-06-24T20:39:46.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"14127","tags":null,"has_narrative":true,"complaint_id":"9345377","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-06-24T20:13:07.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["I found a lot of <em>incorrect</em> <em>information</em> on my consumer <em>credit</em> <em>report</em> with Experian. They had 24 <em>incorrect</em> addresses and 5 <em>incorrect</em> names. They also only had a year for my birthdate.\n\nI <em>asked</em> them to please remove the <em>incorrect</em> <em>information</em> and they refused stating that is was their policy to keep outdated <em>information</em> on their <em>report</em>. I told the the consumer laws state that they have to remove any <em>incorrect</em> <em>information</em> and they refused."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[10.191872,"9345377"]},{"_index":"complaint-public-v1","_id":"8323654","_score":10.183341,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"TRANSUNION IS REPORTING INCORRECT INFORMATION ON THIS ACCOUNT XXXX XXXX XXXX, WE ASK TO VERIFY THIS ACCOUNT AND ALSO THE INFORMATION THEY ARE REPORTING IS INCORRECT. DATE DO NOT CONQUER WITH THE OTHER CREDIT AGENCIES REPORTS, THEREFORE THE INFORMATION IS NOT BEING VERIFIED BY TRANSUNION.","date_sent_to_company":"2024-02-10T17:19:51.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"89104","tags":"Older American","has_narrative":true,"complaint_id":"8323654","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2024-02-10T17:03:23.000Z","state":"NV","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["TRANSUNION IS <em>REPORTING</em> <em>INCORRECT</em> <em>INFORMATION</em> ON THIS ACCOUNT XXXX XXXX XXXX, WE <em>ASK</em> TO VERIFY THIS ACCOUNT AND ALSO THE <em>INFORMATION</em> THEY ARE <em>REPORTING</em> IS <em>INCORRECT</em>. DATE DO NOT CONQUER WITH THE OTHER <em>CREDIT</em> AGENCIES <em>REPORTS</em>, THEREFORE THE <em>INFORMATION</em> IS NOT BEING VERIFIED BY TRANSUNION."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Account <em>information</em> <em>incorrect</em>"]},"sort":[10.183341,"8323654"]},{"_index":"complaint-public-v1","_id":"4940313","_score":10.144226,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"On XX/XX/XXXX, I sent a certified letter to XXXX and Equifax to investigate the following inaccurate information on my credit report, which includes but is not limited to : Incorrect Names Incorrect Employment Incorrect Address Incorrect Credit Information In addition, I asked these XXXX companies to please send me all notices of corrections to anyone who received my credit report in the past XXXX months. \n\nThese XXXX companies have failed to comply. My credit information on my report is very importand to me and I wish to get incorrect information off my report history as soon as possible. \n\nThanks!","date_sent_to_company":"2021-11-23T19:12:59.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"02169","tags":null,"has_narrative":true,"complaint_id":"4940313","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2021-11-23T18:49:58.000Z","state":"MA","company_public_response":null,"sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["On XX/XX/XXXX, I sent a certified letter to XXXX and Equifax to investigate the following inaccurate <em>information</em> on my <em>credit</em> <em>report</em>, which includes but is not limited to : <em>Incorrect</em> Names <em>Incorrect</em> Employment <em>Incorrect</em> Address <em>Incorrect</em> <em>Credit</em> <em>Information</em> In addition, I <em>asked</em> these XXXX companies to please send me all notices of corrections to anyone who received my <em>credit</em> <em>report</em> in the past XXXX months. \n\nThese XXXX companies have failed to comply."],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["Problem with a <em>credit</em> reporting company's investigation into an existing problem"],"sub_product":["<em>Credit</em> reporting"]},"sort":[10.144226,"4940313"]},{"_index":"complaint-public-v1","_id":"4940312","_score":10.144226,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"On XX/XX/XXXX, I sent a certified letter to Experian and XXXX to investigate the following inaccurate information on my credit report, which includes but is not limited to : Incorrect Names Incorrect Employment Incorrect Address Incorrect Credit Information In addition, I asked these XXXX companies to please send me all notices of corrections to anyone who received my credit report in the past XXXX months. \n\nThese XXXX companies have failed to comply. My credit information on my report is very importand to me and I wish to get incorrect information off my report history as soon as possible. \n\nThanks!","date_sent_to_company":"2021-11-23T19:13:12.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"02169","tags":null,"has_narrative":true,"complaint_id":"4940312","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2021-11-23T19:13:08.000Z","state":"MA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["On XX/XX/XXXX, I sent a certified letter to Experian and XXXX to investigate the following inaccurate <em>information</em> on my <em>credit</em> <em>report</em>, which includes but is not limited to : <em>Incorrect</em> Names <em>Incorrect</em> Employment <em>Incorrect</em> Address <em>Incorrect</em> <em>Credit</em> <em>Information</em> In addition, I <em>asked</em> these XXXX companies to please send me all notices of corrections to anyone who received my <em>credit</em> <em>report</em> in the past XXXX months. \n\nThese XXXX companies have failed to comply."],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["Problem with a <em>credit</em> reporting company's investigation into an existing problem"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"]},"sort":[10.144226,"4940312"]},{"_index":"complaint-public-v1","_id":"7468676","_score":10.139891,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"As of XX/XX/2023, I have sent letters asking the reporting agencies to remove incorrect addresses as well as my name that is reporting incorrectly. In the letter, I asked that this information be corrected and that I received a letter stating it has been corrected. When I went to pull my credit reports, this information has not been corrected nor have I received a letter stating they have done so.","date_sent_to_company":"2023-08-27T00:02:44.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"46268","tags":null,"has_narrative":true,"complaint_id":"7468676","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2023-08-27T00:02:41.000Z","state":"IN","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["As of XX/XX/2023, I have sent letters <em>asking</em> the <em>reporting</em> agencies to remove <em>incorrect</em> addresses as well as my name that is <em>reporting</em> <em>incorrectly</em>. In the letter, I <em>asked</em> that this <em>information</em> be corrected and that I received a letter stating it has been corrected. When I went to pull my <em>credit</em> <em>reports</em>, this <em>information</em> has not been corrected nor have I received a letter stating they have done so."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[10.139891,"7468676"]},{"_index":"complaint-public-v1","_id":"7468665","_score":10.139772,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"As of XX/XX/2023, I have sent letters asking the reporting agencies to remove incorrect addresses as well as my name that is reporting incorrectly. In the letter, I asked that this information be corrected and that I received a letter stating it has been corrected. When I went to pull my credit reports, this information has not been corrected nor have I received a letter stating they have done so.","date_sent_to_company":"2023-08-27T00:38:39.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"46268","tags":null,"has_narrative":true,"complaint_id":"7468665","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"ID Analytics, Inc.","date_received":"2023-08-27T00:38:36.000Z","state":"IN","company_public_response":null,"sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["As of XX/XX/2023, I have sent letters <em>asking</em> the <em>reporting</em> agencies to remove <em>incorrect</em> addresses as well as my name that is <em>reporting</em> <em>incorrectly</em>. In the letter, I <em>asked</em> that this <em>information</em> be corrected and that I received a letter stating it has been corrected. When I went to pull my <em>credit</em> <em>reports</em>, this <em>information</em> has not been corrected nor have I received a letter stating they have done so."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[10.139772,"7468665"]},{"_index":"complaint-public-v1","_id":"7458223","_score":10.139772,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"As of XX/XX/2023, I have sent letters asking the reporting agencies to remove incorrect addresses as well as my name that is reporting incorrectly. In the letter, I asked that this information be corrected and that I received a letter stating it has been corrected. When I went to pull my credit reports, this information has not been corrected nor have I received a letter stating they have done so.","date_sent_to_company":"2023-08-27T00:02:33.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"46268","tags":null,"has_narrative":true,"complaint_id":"7458223","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2023-08-26T23:46:00.000Z","state":"IN","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["As of XX/XX/2023, I have sent letters <em>asking</em> the <em>reporting</em> agencies to remove <em>incorrect</em> addresses as well as my name that is <em>reporting</em> <em>incorrectly</em>. In the letter, I <em>asked</em> that this <em>information</em> be corrected and that I received a letter stating it has been corrected. When I went to pull my <em>credit</em> <em>reports</em>, this <em>information</em> has not been corrected nor have I received a letter stating they have done so."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[10.139772,"7458223"]},{"_index":"complaint-public-v1","_id":"7469016","_score":10.137839,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"As of XX/XX/2023, I have sent letters asking the reporting agencies to remove incorrect addresses as well as my name that is reporting incorrectly. In the letter, I asked that this information be corrected and that I received a letter stating it has been corrected. When I went to pull my credit reports, this information has not been corrected nor have I received a letter stating they have done so.","date_sent_to_company":"2023-08-27T00:22:57.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"46268","tags":null,"has_narrative":true,"complaint_id":"7469016","timely":"No","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"LEXISNEXIS","date_received":"2023-08-27T00:06:35.000Z","state":"IN","company_public_response":null,"sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["As of XX/XX/2023, I have sent letters <em>asking</em> the <em>reporting</em> agencies to remove <em>incorrect</em> addresses as well as my name that is <em>reporting</em> <em>incorrectly</em>. In the letter, I <em>asked</em> that this <em>information</em> be corrected and that I received a letter stating it has been corrected. When I went to pull my <em>credit</em> <em>reports</em>, this <em>information</em> has not been corrected nor have I received a letter stating they have done so."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[10.137839,"7469016"]}]},"aggregations":{"has_narrative":{"meta":{},"doc_count":22099,"has_narrative":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":1,"key_as_string":"true","doc_count":22099}]}},"product":{"doc_count":22099,"product":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting or other personal consumer reports","doc_count":12189,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":12083},{"key":"Other personal 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