{"took":1270,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":4885,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"13952216","_score":12.456883,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX XXXX XXXX XXXX XXXX XXXX  XXXX XXXX XXXX, CA XXXX XXXX XX/XX/XXXX Consumer Financial Protection Bureau XXXX. XXXX XXXX XXXX XXXX DC XXXX Re : Formal Complaint Regarding Repeated Violations of the Fair Credit Reporting Act ( FCRA ) Against TRANSUNION INTERMEDIATE HOLDINGS , INC . Multiple Complaint IDs Listed Below To Whom It May  Concern : I am writing to formally express my ongoing and serious concerns regarding the repeated and willful violations of the Fair Credit Reporting Act ( FCRA ) by TRANSUNION INTERMEDIATE HOLDINGS, INC., despite numerous attempts to resolve these issues directly with the agency through multiple disputes and complaints. \n\nSince XX/XX/XXXX, I have submitted multiple complaints through the Consumer Response Portal ( CRP ), providing ample time for investigation in accordance with the law. However, the investigation outcomes reported by TransUnion are demonstrably inadequate. When I compared my most recent credit reports with those from previous months, I found either no corrections were made or the modifications that were made remain incorrect. This pattern has persisted for months, demonstrating a blatant disregard for the FCRA and related regulations. \n\nSpecifically, I believe TransUnion has violated the following sections of the United States Code ( XXXX XXXX ) : - XXXX XXXX XXXX ( a ) ( XXXX ) ( A ) Requirement for reasonable reinvestigation of disputed information - XXXX XXXX XXXX ( XXXX ) Notice of dispute to furnishers - XXXX XXXX XXXX ( XXXX ) Duty to correct or delete inaccurate or unverifiable information - XXXX XXXX XXXX ( b ) Duty to ensure maximum possible accuracy of information in consumer reports- XXXX XXXX XXXX ( a ) ( XXXX ) ( B ) Duties of furnishers to investigate and report accurate information - XXXX XXXX XXXX Responsibility for correcting and updating information Below is the complete list of all complaints I have submitted to TransUnion through the CFPB portal, including Complaint IDs, dates submitted, and the product/issue raised in each complaint. This evidences my repeated attempts to resolve the matter : Complaint ID | Submitted Date | Product / Issue -- -- -- -- -- -- -- -- -- - | -- -- -- -- -- -- -- | -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Improper use of your report XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Incorrect information on your report The disputed accounts on my TransUnion credit report that require immediate deletion or correction are : - XXXX & XXXX ( Note : TransUnion lists themselves as the original creditor, which is inaccurate and violates XXXX XXXX XXXX ( a ) ( XXXX ) ( B ), which requires furnishers to provide accurate information. ) - XXXX XXXX, last reported XX/XX/XXXX, balance {$4500.00} - XXXX XXXX  XXXX, last reported XX/XX/XXXX, balance {$7900.00} - XXXX XXXX XXXX, last reported XX/XX/XXXX, balance {$38000.00} XXXX demand that TransUnion perform a comprehensive reinvestigation into these accounts, confirm their status, and permanently delete any inaccurate or duplicate listings. Failure to do so constitutes a violation of my rights under the FCRA. \n\nSincerely, XXXX XXXX","date_sent_to_company":"2025-06-07T13:06:17.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"91773","tags":null,"has_narrative":true,"complaint_id":"13952216","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-06-07T13:03:49.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Old information reappears or never goes away"},"highlight":{"complaint_what_happened":["'s investigation into an existing <em>problem</em> XXXX | XX/XX/XXXX | <em>Problem</em> with a company 's investigation into an existing <em>problem</em> XXXX | XX/XX/XXXX | <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX | XX/XX/XXXX | <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX | XX/XX/XXXX | <em>Problem</em> with a company 's investigation into an existing <em>problem</em> XXXX | XX/XX/XXXX | <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX | XX/XX/XXXX | <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX | XX/XX/XXXX | <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX"],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Old <em>information</em> reappears or never goes away"]},"sort":[12.456883,"13952216"]},{"_index":"complaint-public-v1","_id":"4621746","_score":12.445982,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"This morning I did a search of my credit files and scores. I received feedback of XXXX  from XXXX, With that in mind I sought out a loan only to validate with the bank my score was in the mid XXXX  range. { OH they use a different calculation ] more scam! More $ $ $ $ or declined and put into financial bondage. Furthermore disputed items were still on the report as example XXXX XXXX XXXX and other disputes did NOT have the commentary which THEY claim I can make, Needless to say I will now get a DROP because I was unable to secure lending.with that XXXX  rate. Now there are 117 reports this year alone opened and NONE, ZERO, NADA RESOLVED. Forget the hundreds more from prior years or that the sample are merely my wife 's and none of mine.. So by opinion of works you can only send letters and close accounts. Anyone reading any of these will find NO resolution because the Bureaus can not. They can only make excuses and whatever the bank or lender states is gospel and the consumer the problem. As for you the CFPB shame on you ... .you carry a heavy chain throughout life and have no real care or concern- did the checks come in? \n\nNeed some- Submit a Complaint Your complaints XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Open Sent to company XXXX Credit reporting Incorrect information on your report EQUIFAX XX/XX/2021 Open Sent to company XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Open Sent to company XXXX Credit reporting Problem with a credit reporting company 's investigation into an existing problem XXXX  XX/XX/2021 Open Company XXXX is in progress as of XX/XX/2021 XXXX Credit reporting Incorrect information on your report EQUIFAX XX/XX/2021 Open Company response is in progress as of XX/XX/2021 XXXX Credit reporting Credit monitoring or identity theft protection services XXXX XX/XX/2021 Closed Feedback provided XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report EQUIFAX XX/XX/2021 Open Company response is in progress as of XX/XX/2021 XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded XXXX I do not know False statements or representation XXXX XXXX XXXX XX/XX/2021 Closed Sent to Regulator FTC XXXX I do not know False statements or representation XXXX  XXXX XXXX XXXX XX/XX/2021 Open Sent to Company XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded XXXX Checking account Problem with a lender or other company charging your account XXXX XXXX  XX/XX/2021 Closed Marked as a duplicate complaint on XX/XX/2021 XXXX Checking account Problem with a lender or other company charging your account XXXX XXXX XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded XXXX Checking account Problem with a lender or other company charging your account XXXX  XX/XX/2021 Closed Company responded XXXX Credit reporting Problem with a credit reporting company 's investigation into an existing problem XXXX  XX/XX/2021 Closed Feedback provided XXXX Credit reporting Incorrect information on your report EQUIFAX XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Feedback provided XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report EQUIFAX XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report XXXX  XXXX XXXX , XXXX XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report EQUIFAX XX/XX/2021 Closed Feedback provided XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded Page number out of 17 total pages of 17","date_sent_to_company":"2021-08-11T17:32:46.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"346XX","tags":"Older American, Servicemember","has_narrative":true,"complaint_id":"4621746","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2021-08-11T17:32:41.000Z","state":"FL","company_public_response":null,"sub_issue":"Information is missing that should be on the report"},"highlight":{"complaint_what_happened":["an existing <em>problem</em> XXXX  XX/XX/2021 Closed Feedback provided XXXX <em>Credit</em> <em>reporting</em> <em>Incorrect</em> <em>information</em> on your <em>report</em> EQUIFAX XX/XX/2021 Closed Company responded XXXX <em>Credit</em> <em>reporting</em> <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX  XX/XX/2021 Closed Feedback provided XXXX <em>Credit</em> <em>reporting</em> <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX  XX/XX/2021 Closed Company responded XXXX <em>Credit</em> <em>reporting</em> <em>Incorrect</em> <em>information</em> on your <em>report</em> EQUIFAX XX/XX/2021 Closed Company responded XXXX <em>Credit</em> <em>reporting</em> <em>Incorrect</em>"],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["<em>Information</em> is missing that should be on the <em>report</em>"]},"sort":[12.445982,"4621746"]},{"_index":"complaint-public-v1","_id":"4621608","_score":12.445982,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"This morning I did a search of my credit files and scores. I received feedback of XXXX from Experian, With that in mind I sought out a loan only to validate with the bank my score was in the mid XXXX range. { OH they use a different calculation ] more scam! More $ $ $ $ or declined and put into financial bondage. Furthermore disputed items were still on the report as example XXXX XXXX XXXX and other disputes did NOT have the commentary which THEY claim I can make, Needless to say I will now get a DROP because I was unable to secure lending.with that XXXX rate. Now there are XXXX reports this year alone opened and NONE, ZERO, NADA RESOLVED. Forget the hundreds more from prior years or that the sample are merely my wife 's and none of mine.. So by opinion of works you can only send letters and close accounts. Anyone reading any of these will find NO resolution because the Bureaus can not. They can only make excuses and whatever the bank or lender states is gospel and the consumer the problem. As for you the CFPB shame on you ... .you carry a heavy chain throughout life and have no real care or concern- did the checks come in? \n\nNeed some- Submit a Complaint Your complaints XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Open Sent to company XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Open Sent to company XXXX Credit reporting Incorrect information on your report EXPERIAN XX/XX/2021 Open Sent to company XXXX Credit reporting Problem with a credit reporting company 's investigation into an existing problem XXXX  XX/XX/2021 Open Company response is in progress as of XX/XX/2021 XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Open Company response is in progress as of XX/XX/2021 XXXX Credit reporting Credit monitoring or identity theft protection services XXXX XX/XX/2021 Closed Feedback provided XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Open Company response is in progress as of XX/XX/2021 XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded XXXX I do not know False statements or representation XXXX  XXXX XXXX  XX/XX/2021 Closed Sent to Regulator FTC XXXX I do not know False statements or representation XXXX  XXXX XXXX XXXX XX/XX/2021 Open Sent to Company XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded XXXX Checking account Problem with a lender or other company charging your account XXXX  XXXX  XX/XX/2021 Closed Marked as a duplicate complaint on XX/XX/2021 XXXX Checking account Problem with a lender or other company charging your account XXXX XXXX XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report EXPERIAN XX/XX/2021 Closed XXXX XXXX XXXX Checking account Problem with a lender or other company charging your account XXXX  XX/XX/2021 Closed Company responded XXXX Credit reporting Problem with a credit reporting company 's investigation into an existing problem EXPERIAN XX/XX/2021 Closed Feedback provided XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report EXPERIAN XX/XX/2021 Closed Feedback provided XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report EXPERIAN XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report XXXX  XXXX XXXX , XXXX XX/XX/2021 Closed Company responded XXXX Credit reporting Incorrect information on your report XXXX  XX/XX/2021 Closed Feedback provided XXXX Credit reporting Incorrect information on your report EXPERIAN XX/XX/2021 Closed Company responded Page number out of 17 total pages of 17","date_sent_to_company":"2021-08-11T17:32:37.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"346XX","tags":"Older American, Servicemember","has_narrative":true,"complaint_id":"4621608","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2021-08-11T17:06:57.000Z","state":"FL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information is missing that should be on the report"},"highlight":{"complaint_what_happened":["existing <em>problem</em> EXPERIAN XX/XX/2021 Closed Feedback provided XXXX <em>Credit</em> <em>reporting</em> <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX  XX/XX/2021 Closed Company responded XXXX <em>Credit</em> <em>reporting</em> <em>Incorrect</em> <em>information</em> on your <em>report</em> EXPERIAN XX/XX/2021 Closed Feedback provided XXXX <em>Credit</em> <em>reporting</em> <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX  XX/XX/2021 Closed Company responded XXXX <em>Credit</em> <em>reporting</em> <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX  XX/XX/2021 Closed Company responded XXXX <em>Credit</em> <em>reporting</em> <em>Incorrect</em>"],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["<em>Information</em> is missing that should be on the <em>report</em>"]},"sort":[12.445982,"4621608"]},{"_index":"complaint-public-v1","_id":"2580189","_score":12.298649,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Hope this will get the attention that is need because of the abuse The department is Equifax The office of Consumer Affairs. I Will provided the name of the people this complain get to do an investigation This list of issues with Equifax The Office Of Consumer Affairs that unfortunate has make my life a living I feel XXXX if the can get away with what they are doing then we really have a bigger problem. My hope is for this complain will find his way to the authorities who can only address the problem until I will not stop until this get accomplish. Some how my file lander on their hands by system mix file or manually my file was change with incorrect information I was told that my credit report with Equifax was not a right but a privilege and that privilege have been taken away for to use. As such they block my report or reporting credit scores. Because of someone without proper juristic ion feels that they say is what is going to be something is right 1.  Incorrect information on my report ( wrong address, fraud, incorrectly My identity was compromise fraudulent account place on my file permanently creating new issues base on the fact that they did follow as appropriate to prevent what follow 2 It has been 3 months now and nothing have been done i did as much as I could begging then to do something and no one cares Problem with a credit reporting company 's investigation without they having any idea why they made an error they mix my file know what is that are doing what is doing more problem to existing problem which as long as they do not remove information that does not belong to me They place a second Social Security Number on my file when I told that is not mine I prove that it was not with plenty of identification I did nothing Improper use of your report ( shared without consent, credit inquiries from unknown sources ) Unable to get your credit report or credit score Credit monitoring or identity theft protection services Problem with fraud alerts or security freezes trouble placing or extending with a without allow me to have my telephone so that creditor will call me to confirm if I was the one opening an account They denied for me to put a freeze, what they did denied access completely They place wrong address, fraud, incorrectly shows accounts were open fraudulent Problem with a credit reporting company 's investigation into an existing problem All account activities on file is gone What? how? Information belongs to someone else ( identity theft, fraud, error ) Information is missing that should be on the report My employment history was remove gone Account information incorrect ( loan balance, payment amount ) Account status incorrect ( showing open account as closed, showing delinquent account when it 's not ) Personal information incorrect ( they have added new names no mine but they think is mine How? no prove but they reporting it regardless Public record information inaccurate ( bankruptcy, judgment, liens, criminal record )","date_sent_to_company":"2017-07-20T14:42:33.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"92234","tags":null,"has_narrative":true,"complaint_id":"2580189","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2017-07-20T13:42:31.000Z","state":"CA","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["is that are doing what is doing more <em>problem</em> to existing <em>problem</em> which as long as they do not remove <em>information</em> that does not belong to me They place a second Social Security Number on my file when I told that is not mine I prove that it was not with plenty of identification I did nothing Improper use of your <em>report</em> ( shared without consent, <em>credit</em> inquiries from unknown sources ) Unable to get your <em>credit</em> <em>report</em> or <em>credit</em> score <em>Credit</em> monitoring or identity theft protection services <em>Problem</em> with"],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["<em>Information</em> belongs to someone else"]},"sort":[12.298649,"2580189"]},{"_index":"complaint-public-v1","_id":"9506735","_score":12.261825,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian have incorrect information on my credit report. \nAnd they doesn't want to fix it. \nI sent two disputes and they don't want to solve the problem. \nthey have my day of birth incorrect my name incorrect. \nand they are putting a debt that does not belong to me XXXX dollars of a car loan I called the financial company and they don't want to fix the problem either. \nI am not a customer and I do not have an account with them autonation financial. \nWhat should I do to solve the problem.","date_sent_to_company":"2024-07-15T01:51:23.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"89183","tags":null,"has_narrative":true,"complaint_id":"9506735","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-07-15T01:21:21.000Z","state":"NV","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["Experian have <em>incorrect</em> <em>information</em> on my <em>credit</em> <em>report</em>. \nAnd they doesn't want to fix it. \nI sent two disputes and they don't want to solve the <em>problem</em>. \nthey have my day of birth <em>incorrect</em> my name <em>incorrect</em>. \nand they are putting a debt that does not belong to me XXXX dollars of a car loan I called the financial company and they don't want to fix the <em>problem</em> either. \nI am not a customer and I do not have an account with them autonation financial. \nWhat should I do to solve the <em>problem</em>."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[12.261825,"9506735"]},{"_index":"complaint-public-v1","_id":"9506593","_score":12.261825,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX have incorrect information on my credit report. \nAnd they doesn't want to fix it. \nI sent two disputes and they don't want to solve the problem. \nthey have my day of birth incorrect my name incorrect. \nand they are putting a debt that does not belong to me XXXX dollars of a car loan I called the XXXX XXXX and they don't want to fix the problem either. \nI am not a customer and I do not have an account with them autonation financial. \nWhat should I do to solve the problem.","date_sent_to_company":"2024-07-15T01:51:32.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"89183","tags":null,"has_narrative":true,"complaint_id":"9506593","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CIG FINANCIAL LLC","date_received":"2024-07-15T01:51:31.000Z","state":"NV","company_public_response":null,"sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["XXXX have <em>incorrect</em> <em>information</em> on my <em>credit</em> <em>report</em>. \nAnd they doesn't want to fix it. \nI sent two disputes and they don't want to solve the <em>problem</em>. \nthey have my day of birth <em>incorrect</em> my name <em>incorrect</em>. \nand they are putting a debt that does not belong to me XXXX dollars of a car loan I called the XXXX XXXX and they don't want to fix the <em>problem</em> either. \nI am not a customer and I do not have an account with them autonation financial. \nWhat should I do to solve the <em>problem</em>."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[12.261825,"9506593"]},{"_index":"complaint-public-v1","_id":"1516169","_score":12.117543,"_source":{"product":"Credit reporting","complaint_what_happened":"I am disputing incorrect information on my credit report. The credit reporting agency let me log into my account ( using the same information I provided ) and then would not let me dispute it ( using the same information I provided ) because they said it did not match. I entered the information exactly as it appears on my government-issued driver 's license. I do not have a fax to fax them things and am not going to pay to correct THEIR PROBLEM. I get sick of correcting things non-stop on my credit report and want an actual telephone number to speak to a person. I am not going to continually expend resources to correct their problem. Here are the accounts that they are incorrectly reporting:1. XXXXType : Student LoanAccount number : XXXXaccount holder : Individualdate opened : XX/XX/XXXXThis account is paid in full, closed, and has a {$0.00} balance, despite what they are incorrectly showing. You 've been notified, so prove the status is correct or else fix the problem. The end. \n2. XXXXType : student loanAccount number : XXXXAccount holder : Individualdate opened : XX/XX/XXXX. \nThis account is paid in full, closed, and has a {$0.00} balance, despite what they are incorrectly showing. You 've been notified, so prove the status is correct or else fix the problem. The end. \nXXXX. XXXXType : student loanaccount number : XXXXAccount holder : IndividualDate opened : XX/XX/XXXXThis account is paid in full, closed, and has a {$0.00} balance, despite what they are incorrectly showing. You 've been notified, so prove the status is correct or else fix the problem. The end. \nXXXX. XXXX XXXXType : student loanAccount number : XXXXAccount holder : IndividualDate opened : XX/XX/XXXX. \nThis account is paid in full, closed, and has a {$0.00} balance, despite what they are incorrectly showing. You 've been notified, so prove the status is correct or else fix the problem. The end. \nSo I got all of this information from my online Equifax credit report, which they let me see but not dispute. I am not going to spend one dime fixing this problem. I get sick of doing it continually.","date_sent_to_company":"2015-08-13T13:43:54.000Z","issue":"Incorrect information on credit report","sub_product":null,"zip_code":"598XX","tags":null,"has_narrative":true,"complaint_id":"1516169","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2015-08-12T21:08:16.000Z","state":"MT","company_public_response":null,"sub_issue":"Account status"},"highlight":{"complaint_what_happened":["I am disputing <em>incorrect</em> <em>information</em> on my <em>credit</em> <em>report</em>. The <em>credit</em> <em>reporting</em> agency let me log into my account ( using the same <em>information</em> I provided ) and then would not let me dispute it ( using the same <em>information</em> I provided ) because they said it did not match. I entered the <em>information</em> exactly as it appears on my government-issued driver 's license. I do not have a fax to fax them things and am not going to pay to correct THEIR <em>PROBLEM</em>."],"product":["<em>Credit</em> reporting"],"issue":["<em>Incorrect</em> <em>information</em> on <em>credit</em> <em>report</em>"]},"sort":[12.117543,"1516169"]},{"_index":"complaint-public-v1","_id":"2034492","_score":12.090996,"_source":{"product":"Credit reporting","complaint_what_happened":"I disputed incorrect information on my credit reports with XXXX, XXXX and Equifax in XX/XX/XXXX. The information was incorrect and wrong. XXXX and XXXX did correct the the problem and responded with letters with in 30 days. Equifax after numerous times trying to contact them never responded or corrected the problem. This has made it impossible to obtain a mortgage because it has ruined my credit score. The only remedy I have now is to sue Equifax for compensation.","date_sent_to_company":"2016-07-29T06:12:31.000Z","issue":"Incorrect information on credit report","sub_product":null,"zip_code":"XXXXX","tags":null,"has_narrative":true,"complaint_id":"2034492","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2016-07-29T06:12:30.000Z","state":"WA","company_public_response":null,"sub_issue":"Public record"},"highlight":{"complaint_what_happened":["I disputed <em>incorrect</em> <em>information</em> on my <em>credit</em> <em>reports</em> with XXXX, XXXX and Equifax in XX/XX/XXXX. The <em>information</em> was <em>incorrect</em> and wrong. XXXX and XXXX did correct the the <em>problem</em> and responded with letters with in 30 days. Equifax after numerous times trying to contact them never responded or corrected the <em>problem</em>. This has made it impossible to obtain a mortgage because it has ruined my <em>credit</em> score. The only remedy I have now is to sue Equifax for compensation."],"product":["<em>Credit</em> reporting"],"issue":["<em>Incorrect</em> <em>information</em> on <em>credit</em> <em>report</em>"]},"sort":[12.090996,"2034492"]},{"_index":"complaint-public-v1","_id":"9264593","_score":12.0621395,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I'm writing to voice my worries about a few problems I've had with the credit bureau. These problems include multiple unauthorized inquiries, incorrect personal information and faulty credit reporting.","date_sent_to_company":"2024-06-14T15:24:21.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"19134","tags":null,"has_narrative":true,"complaint_id":"9264593","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-06-14T15:18:43.000Z","state":"PA","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I'm writing to voice my worries about a few <em>problems</em> I've had with the <em>credit</em> bureau. These <em>problems</em> include multiple unauthorized inquiries, <em>incorrect</em> personal <em>information</em> and faulty <em>credit</em> <em>reporting</em>."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["Improper use of your <em>report</em>"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Reporting company used your <em>report</em> improperly"]},"sort":[12.0621395,"9264593"]},{"_index":"complaint-public-v1","_id":"9265003","_score":12.060303,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I'm writing to voice my worries about a few problems I've had with the credit bureau. These problems include multiple unauthorized inquiries, incorrect personal information and faulty credit reporting.","date_sent_to_company":"2024-06-14T15:29:13.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"19134","tags":null,"has_narrative":true,"complaint_id":"9265003","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-06-14T15:24:49.000Z","state":"PA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I'm writing to voice my worries about a few <em>problems</em> I've had with the <em>credit</em> bureau. These <em>problems</em> include multiple unauthorized inquiries, <em>incorrect</em> personal <em>information</em> and faulty <em>credit</em> <em>reporting</em>."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["Improper use of your <em>report</em>"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Reporting company used your <em>report</em> improperly"]},"sort":[12.060303,"9265003"]},{"_index":"complaint-public-v1","_id":"9258291","_score":12.031403,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I'm writing to voice my worries about a few problems I've had with the credit bureau. These problems include multiple unauthorized inquiries, incorrect personal information and faulty credit reporting.","date_sent_to_company":"2024-06-14T15:32:07.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"19134","tags":null,"has_narrative":true,"complaint_id":"9258291","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2024-06-14T15:29:37.000Z","state":"PA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I'm writing to voice my worries about a few <em>problems</em> I've had with the <em>credit</em> bureau. These <em>problems</em> include multiple unauthorized inquiries, <em>incorrect</em> personal <em>information</em> and faulty <em>credit</em> <em>reporting</em>."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["Improper use of your <em>report</em>"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Reporting company used your <em>report</em> improperly"]},"sort":[12.031403,"9258291"]},{"_index":"complaint-public-v1","_id":"13952518","_score":11.975073,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX XXXX XXXX XXXX XXXX Unit XXXX XXXX XXXX, CA XXXX XXXX XX/XX/XXXX Consumer Financial Protection Bureau XXXX. XXXX XXXX XXXX XXXX DC XXXX Re : Formal Complaint Regarding Repeated Violations of the Fair Credit Reporting Act ( FCRA ) Against Experian Information Solutions , Inc . Multiple Complaint IDs Listed Below To Whom It May Concern : I am writing to formally express my ongoing and serious concerns regarding the repeated and willful violations of the Fair Credit Reporting Act ( FCRA ) by Experian Information Solutions , Inc., despite numerous attempts to resolve these issues directly with the agency through multiple disputes and complaints. \n\nSince XX/XX/XXXX, I have submitted multiple complaints through the Consumer Response Portal ( CRP ), providing ample time for investigation in accordance with the law. However, the investigation outcomes reported by Experian are demonstrably inadequate. When I compared my most recent credit reports with those from previous months, I found either no corrections were made or the modifications that were made remain incorrect. This pattern has persisted for months, demonstrating a blatant disregard for the FCRA and related regulations. \n\nSpecifically, I believe Experian Information Solutions XXXX XXXX has violated the following sections of the United States Code ( XXXX XXXX ) : - XXXX XXXX XXXX ( a ) ( XXXX ) ( A ) Requirement for reasonable reinvestigation of disputed information - XXXX XXXX XXXX ( XXXX ) Notice of dispute to furnishers - XXXX XXXX XXXX ( XXXX ) Duty to correct or delete inaccurate or unverifiable information - XXXX XXXX XXXX ( b ) Duty to ensure maximum possible accuracy of information in consumer reports- XXXX XXXX XXXX ( a ) ( XXXX ) ( B ) Duties of furnishers to investigate and report accurate information - XXXX XXXX XXXX Responsibility for correcting and updating information Below is the complete list of all complaints I have submitted to Experian through the CFPB portal, including Complaint IDs, dates submitted, and the product/issue raised in each complaint. This evidences my repeated attempts to resolve the matter : Complaint ID | Submitted Date | Product / Issue -- -- -- -- -- -- -- -- -- - | -- -- -- -- -- -- -- | -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- - XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Improper use of your report XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Improper use of your report XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Improper use of your report XXXX | XX/XX/XXXX | Incorrect information on your report XXXX | XX/XX/XXXX | Problem with a company 's investigation into an existing problem The disputed accounts on my Experian credit report that require immediate deletion or correction are : - XXXX XXXX last reported XX/XX/XXXX, balance {$4500.00} - XXXX XXXX XXXX, last reported XX/XX/XXXX, balance {$7900.00} - XXXX XXXX XXXX, last reported XX/XX/XXXX, balance {$93.00} Despite these documented efforts and the legally mandated investigation periods , Experian Information Solutions, Inc. has failed to comply with federal law and has repeatedly provided inaccurate or unverifiable information on my credit reports. This failure not only harms my creditworthiness but also violates my rights as a consumer under the FCRA. \n\nI respectfully request that the Consumer Financial Protection Bureau conduct a thorough investigation into Experian 's handling of my disputes, enforcement of FCRA provisions, and the accuracy of the information reported. Additionally, I request confirmation that the CFPB will hold Experian accountable for these violations and require corrective action to ensure full compliance with federal law. \n\nPlease do not hesitate to contact me if any additional information is needed. I appreciate your prompt attention to this serious matter. \n\nSincerely, XXXX XXXX","date_sent_to_company":"2025-06-07T13:00:09.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"91773","tags":null,"has_narrative":true,"complaint_id":"13952518","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-06-07T12:56:19.000Z","state":"CA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Old information reappears or never goes away"},"highlight":{"complaint_what_happened":["'s investigation into an existing <em>problem</em> XXXX | XX/XX/XXXX | <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX | XX/XX/XXXX | <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX | XX/XX/XXXX | <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX | XX/XX/XXXX | <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX | XX/XX/XXXX | Improper use of your <em>report</em> XXXX | XX/XX/XXXX | <em>Incorrect</em> <em>information</em> on your <em>report</em> XXXX | XX/XX/XXXX | <em>Problem</em> with a company 's investigation into an existing <em>problem</em> The disputed accounts on my Experian <em>credit</em>"],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Old <em>information</em> reappears or never goes away"]},"sort":[11.975073,"13952518"]},{"_index":"complaint-public-v1","_id":"7392515","_score":11.909079,"_source":{"product":"Vehicle loan or lease","complaint_what_happened":"I got a loan with Hyundai Motor Finance Company and they have put incorrect information on my credit report. I've called multiple times and they still keep giving me the run around. Talking you can't talk to no body there about the problem over the phone. You have to send a letter to their P.O. in XXXX XXXX California and wait 2 months for them to get back to you about the problem. I had a XXXX XXXX  to call then to verify that according to my payment history the information they posted on my credit report is incorrect. But they wouldn't answer any questions concerning the matter. Which is causing me a problem with my home loan process. I wouldn't recommend XXXX XXXX XXXX  to anyone!","date_sent_to_company":"2023-08-12T15:22:52.000Z","issue":"Incorrect information on your report","sub_product":"Loan","zip_code":"35216","tags":null,"has_narrative":true,"complaint_id":"7392515","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"HYUNDAI CAPITAL AMERICA","date_received":"2023-08-12T14:56:45.000Z","state":"AL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["I had a XXXX XXXX  to call then to verify that according to my payment history the <em>information</em> they posted on my <em>credit</em> <em>report</em> is <em>incorrect</em>. But they wouldn't answer any questions concerning the matter. Which is causing me a <em>problem</em> with my home loan process. I wouldn't recommend XXXX XXXX XXXX  to anyone!"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"sub_issue":["Account status <em>incorrect</em>"]},"sort":[11.909079,"7392515"]},{"_index":"complaint-public-v1","_id":"4060061","_score":11.897678,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I contacted equifax on XX/XX/2021 regarding hard inquiries on my credit report with equifax that was reported on XX/XX/2021, XX/XX/2021 and XX/XX/2021. In addition, I wasn't able to login because they have incorrect information that is related to my identity and now they are requesting that i send a copy of my i.d, social security, and a cover letter to prove that it is me. i have always had a problem with this company when it comes to disputes. i never had to validate my information with any other credit bureau or had a problem verifying my information and was able to login and dispute any information now it is always a problem with equifax and i don't think that it is right that the consumer has to suffer because they are getting incorrect information from god knows who and now i have to go through this problem to just get a simple login information to dispute this information. Never had i sent in any information regarding this matter so why do i have to send in any information now.","date_sent_to_company":"2021-01-11T16:13:46.000Z","issue":"Unable to get your credit report or credit score","sub_product":"Credit reporting","zip_code":"334XX","tags":null,"has_narrative":true,"complaint_id":"4060061","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2021-01-11T16:10:43.000Z","state":"FL","company_public_response":null,"sub_issue":"Other problem getting your report or credit score"},"highlight":{"complaint_what_happened":["I contacted equifax on XX/XX/2021 regarding hard inquiries on my <em>credit</em> <em>report</em> with equifax that was <em>reported</em> on XX/XX/2021, XX/XX/2021 and XX/XX/2021."],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["Unable to get your <em>credit</em> <em>report</em> or <em>credit</em> score"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Other <em>problem</em> getting your <em>report</em> or <em>credit</em> score"]},"sort":[11.897678,"4060061"]},{"_index":"complaint-public-v1","_id":"16217424","_score":11.872526,"_source":{"product":"Student loan","complaint_what_happened":"Problems with credit reporting of my loan Incorrect information being reported","date_sent_to_company":"2025-09-27T22:59:29.000Z","issue":"Incorrect information on your report","sub_product":"Federal student loan servicing","zip_code":"53216","tags":null,"has_narrative":true,"complaint_id":"16217424","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Navient Solutions, LLC.","date_received":"2025-09-27T22:53:39.000Z","state":"WI","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["<em>Problems</em> with <em>credit</em> <em>reporting</em> of my loan <em>Incorrect</em> <em>information</em> being <em>reported</em>"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"sub_issue":["Account <em>information</em> <em>incorrect</em>"]},"sort":[11.872526,"16217424"]},{"_index":"complaint-public-v1","_id":"6823876","_score":11.847049,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"The information on my credit report is incorrect and I have tried numerous of times to resolve the incorrect name, address, and phone number. Please Help me resolve this problem","date_sent_to_company":"2023-04-12T01:56:19.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"70118","tags":null,"has_narrative":true,"complaint_id":"6823876","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2023-04-12T01:35:59.000Z","state":"LA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["The <em>information</em> on my <em>credit</em> <em>report</em> is <em>incorrect</em> and I have tried numerous of times to resolve the <em>incorrect</em> name, address, and phone number. Please Help me resolve this <em>problem</em>"],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[11.847049,"6823876"]},{"_index":"complaint-public-v1","_id":"3073774","_score":11.77507,"_source":{"product":"Credit card or prepaid card","complaint_what_happened":"Kohls Department store is reporting on my XXXX credit report incorrect information. I was never late with any payment. Ive been with Kohls since 2012 and never had a problem. It was reporting a late payment from almost 2 years ago. I immediately contacted corporate office of Kohls to discuss and rectify this incorrect information. XXXX has since corrected the problem but XXXX and XXXX have not and it is affecting my credit worthiness and credit score in a negative way. Ive disputed this numerous times and have also contacted Kohls Department store again. This should have been corrected on my reports awhile ago.","date_sent_to_company":"2018-11-29T15:11:26.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Store credit card","zip_code":"117XX","tags":null,"has_narrative":true,"complaint_id":"3073774","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CAPITAL ONE FINANCIAL CORPORATION","date_received":"2018-11-14T06:51:41.000Z","state":"NY","company_public_response":null,"sub_issue":"Their investigation did not fix an error on your report"},"highlight":{"complaint_what_happened":["Kohls Department store is <em>reporting</em> on my XXXX <em>credit</em> <em>report</em> <em>incorrect</em> <em>information</em>. I was never late with any payment. Ive been with Kohls since 2012 and never had a <em>problem</em>. It was <em>reporting</em> a late payment from almost 2 years ago. I immediately contacted corporate office of Kohls to discuss and rectify this <em>incorrect</em> <em>information</em>. XXXX has since corrected the <em>problem</em> but XXXX and XXXX have not and it is affecting my <em>credit</em> worthiness and <em>credit</em> score in a negative way."],"product":["<em>Credit</em> card or prepaid card"],"issue":["<em>Problem</em> with a <em>credit</em> reporting company's investigation into an existing <em>problem</em>"],"sub_product":["Store <em>credit</em> card"],"sub_issue":["Their investigation did not fix an error on your <em>report</em>"]},"sort":[11.77507,"3073774"]},{"_index":"complaint-public-v1","_id":"1615238","_score":11.762956,"_source":{"product":"Credit reporting","complaint_what_happened":"Transunion has reported me as deceased to businesses who are considering giving me credit. This has been a problem for years. I did everything they required ; Social security forms, statements from social security administration, yet the problem continues. I believe someone is giving them the incorrect information, as I do n't have this problem with the other credit bureaus.","date_sent_to_company":"2015-10-20T01:13:56.000Z","issue":"Incorrect information on credit report","sub_product":null,"zip_code":"60302","tags":null,"has_narrative":true,"complaint_id":"1615238","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2015-10-20T01:13:55.000Z","state":"IL","company_public_response":"Company chooses not to provide a public response","sub_issue":"Personal information"},"highlight":{"complaint_what_happened":["Transunion has <em>reported</em> me as deceased to businesses who are considering giving me <em>credit</em>. This has been a <em>problem</em> for years. I did everything they required ; Social security forms, statements from social security administration, yet the <em>problem</em> continues. I believe someone is giving them the <em>incorrect</em> <em>information</em>, as I do n't have this <em>problem</em> with the other <em>credit</em> bureaus."],"product":["<em>Credit</em> reporting"],"issue":["<em>Incorrect</em> <em>information</em> on <em>credit</em> <em>report</em>"],"sub_issue":["Personal <em>information</em>"]},"sort":[11.762956,"1615238"]},{"_index":"complaint-public-v1","_id":"10994064","_score":11.748879,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"Experian has been illegally discriminated against me falsely reporting incorrect information to lenders in efforts to prevent me from being able to get credit. Experian has repeatedly provided incorrect data and credit scores to lenders obtaining my credit score and reports while providing me with a different credit score inconsistent with what they are reporting to lenders. Experian has refused to fix problems racially profiling and discriminating against XXXX peoples and having no intention whatsoever to address or resolve problems brought to Experian attention. Experian unwillingness attitude to fix problems is a major root of its discrimination. Experian has caused numerous problems with lenders who obtain my credit report for financial reasons causing negative impact to my credibility based upon Experian failure and false business practices and reporting of inaccurate and misleading information about credit score. Experian has blocked me from speaking with staff at Experian by not answering calls and forwarding my calls to non human operators and call drops to discourage me from calling and complaining about their services.","date_sent_to_company":"2024-12-02T17:14:33.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"60624","tags":null,"has_narrative":true,"complaint_id":"10994064","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2024-12-02T16:01:09.000Z","state":"IL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["Experian has been illegally discriminated against me falsely <em>reporting</em> <em>incorrect</em> <em>information</em> to lenders in efforts to prevent me from being able to get <em>credit</em>. Experian has repeatedly provided <em>incorrect</em> data and <em>credit</em> scores to lenders obtaining my <em>credit</em> score and <em>reports</em> while providing me with a different <em>credit</em> score inconsistent with what they are <em>reporting</em> to lenders."],"product":["<em>Credit</em> reporting or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"company":["Experian <em>Information</em> Solutions Inc."],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[11.748879,"10994064"]},{"_index":"complaint-public-v1","_id":"2143386","_score":11.682838,"_source":{"product":"Credit reporting","complaint_what_happened":"I have filed more CFPB complaints against Equifax than I can count. The company has repeatedly failed to take proper action to correct my credit report. \n\nI have nearly a dozen accounts with incorrect information on my credit report. This includes incorrect balances, accounts that are closed being reported as open and duplicate accounts. I have notified Equifax of problems with my report multiple times, you can view my complaints with the CFPB as proof of this. \n\nFor example, my credit report lists XXXX open XXXX XXXX accounts when I have XXXX open accounts. It lists XXXX open XXXX accounts when I have XXXX open account. It lists XXXX open Comenity accounts when I have no open accounts. The list goes on. Some of these accounts have not been updated in years. Equifax tells me it 's the creditors fault. The creditors tell me it 's Equifax 's fault. Nobody wants to rectify this. \n\nI have spoken to the public affairs department at Equifax which is rude and unhelpful. A gentleman took a dispute from me but so far nothing has happened with it. The creditors have ALL CONFIRMED THEY ARE REPORTING TO EQUIFAX O THE PROBLEM IS WITH EQUIFAX NOT THE CREDIT COMPANIES. \n\nThere is XXXX a problem with my report where information that is being reported by the creditors is not being updated for some reason. My other credit bureau reports are updated fine, so I know the creditors are reporting. This is happening with a multitude of creditors too, so it 's not just XXXX company that is having a problem placing information on my Equifax report. Accounts are updated for a few months, then the reporting stops and I am left with incorrect information ( i.e. that closed accounts are open ). This is a huge problem and has a huge impact on my credit.","date_sent_to_company":"2016-10-03T19:42:28.000Z","issue":"Incorrect information on credit report","sub_product":null,"zip_code":"060XX","tags":null,"has_narrative":true,"complaint_id":"2143386","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2016-10-03T19:42:28.000Z","state":"CT","company_public_response":null,"sub_issue":"Account status"},"highlight":{"complaint_what_happened":["Accounts are updated for a few months, then the <em>reporting</em> stops and I am left with <em>incorrect</em> <em>information</em> ( i.e. that closed accounts are open ). This is a huge <em>problem</em> and has a huge impact on my <em>credit</em>."],"product":["<em>Credit</em> reporting"],"issue":["<em>Incorrect</em> <em>information</em> on <em>credit</em> <em>report</em>"]},"sort":[11.682838,"2143386"]},{"_index":"complaint-public-v1","_id":"3369645","_score":11.64741,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"In XX/XX/XXXX I submitted CFPB complaint ID : XXXX This is about repeated issues with Transunion adding incorrect information and derogatory accounts to my credit report. This has happened 4 times in the past 12 years.\n\nAfter this complaint, Transunion fixed part of the problem - they removed the derogatory account from my report that was not mine, but they did not fix the underlying issue : They have the wrong SSN, Birth date, and several incorrect addresses in my account.\n\nAlthough I called this out, they did not correct these errors. With the wrong identifying information they will continue to add incorrect accounts to my credit report. This is unacceptable. Its also very confusing why they can not see this problem. When I call transunion they identify me by asking for my social, they must know my correct social to complete this identification.","date_sent_to_company":"2019-09-10T19:16:28.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"11205","tags":null,"has_narrative":true,"complaint_id":"3369645","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2019-09-10T19:08:00.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["With the wrong identifying <em>information</em> they will continue to add <em>incorrect</em> accounts to my <em>credit</em> <em>report</em>. This is unacceptable. Its also very confusing why they can not see this <em>problem</em>. When I call transunion they identify me by asking for my social, they must know my correct social to complete this identification."],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["<em>Incorrect</em> <em>information</em> on your <em>report</em>"],"sub_product":["<em>Credit</em> reporting"],"sub_issue":["Personal <em>information</em> <em>incorrect</em>"]},"sort":[11.64741,"3369645"]},{"_index":"complaint-public-v1","_id":"4016227","_score":11.6357355,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"I have sent out letters and contacted the bureaus several times in regards to incorrect information. I believe my information was affected from the Equifax data breach. this incorrect information on my credit report is devastating because I cant get anything. Please help correct this problem.","date_sent_to_company":"2020-12-17T06:03:27.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"312XX","tags":null,"has_narrative":true,"complaint_id":"4016227","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2020-12-17T01:03:24.000Z","state":"GA","company_public_response":null,"sub_issue":"Investigation took more than 30 days"},"highlight":{"complaint_what_happened":["I have sent out letters and contacted the bureaus several times in regards to <em>incorrect</em> <em>information</em>. I believe my <em>information</em> was affected from the Equifax data breach. this <em>incorrect</em> <em>information</em> on my <em>credit</em> <em>report</em> is devastating because I cant get anything. 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They have failed to address the problem or update the information.","date_sent_to_company":"2024-04-04T18:06:22.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"39213","tags":null,"has_narrative":true,"complaint_id":"8695570","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2024-04-04T17:43:39.000Z","state":"MS","company_public_response":null,"sub_issue":"Personal information incorrect"},"highlight":{"complaint_what_happened":["I contacted Equifax and XXXX about <em>incorrect</em> personal <em>information</em> on my <em>credit</em> <em>report</em>. 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I still have <em>incorrect</em> <em>information</em> <em>reporting</em> on my <em>credit</em> <em>report</em>."],"product":["<em>Credit</em> reporting, <em>credit</em> repair services, or other personal consumer reports"],"issue":["<em>Problem</em> with a <em>credit</em> reporting company's investigation into an existing <em>problem</em>"],"sub_product":["<em>Credit</em> reporting"]},"sort":[11.615577,"5287367"]},{"_index":"complaint-public-v1","_id":"13130362","_score":11.603338,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"first progress secure credit card I have since XXXX I paid the secure money to open keep reporting incorrect information on my payment history I don't us the card and still they charging me an annual fee and they reported that I have an 1 missed payment on XX/XX/XXXX I called them multiple times in the year XXXX and the fixed it and the same problem surfaced again and I called them in the year XXXX and they 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