{"took":220,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":11386,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"5557133","_score":15.096763,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"XXXX is refusing to accept investigate and correct errors in information on my report resulting from identity theft within 4 days as required legally. They have been sent an identity theft affidavit sent via certified mail and ignored it. \n\nExperian allowed someone to create an account using my information and will not correct it. Allowing this person to continue to steal my identity and apply for accounts in my name. They can clearly see XXXX @ gmail belongs to someone else. They stated they updated it to my email so this person could no longer login but they still havent and my identity is still being stolen as a result! \n\nXXXX is refusing to accept investigate and correct errors in information on my report resulting from identity theft within 4 days as required legally. They have been sent an identity theft affidavit sent via certified mail and ignored it.","date_sent_to_company":"2022-05-13T12:02:02.000Z","issue":"Problem with a credit reporting company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"36109","tags":null,"has_narrative":true,"complaint_id":"5557133","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2022-05-13T12:01:56.000Z","state":"AL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Difficulty submitting a dispute or getting information about a dispute over the phone"},"highlight":{"complaint_what_happened":["XXXX is refusing to accept investigate and correct <em>errors</em> in information on my report <em>resulting</em> from <em>identity</em> <em>theft</em> within 4 days as required legally. They have been sent an <em>identity</em> <em>theft</em> affidavit sent via certified mail and ignored it. \n\nExperian allowed someone to create an <em>account</em> using my information and will not correct it. Allowing this person to continue to steal my <em>identity</em> and apply for <em>accounts</em> in my name. They can clearly see XXXX @ gmail belongs to someone else."]},"sort":[15.096763,"5557133"]},{"_index":"complaint-public-v1","_id":"15706541","_score":14.808052,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX, ( SSN ) XXXX, ( Date of Birth ) XX/XX/year>, Contents of Complaint : This CFPB complaint has been filed to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the EQUIFAX credit reporting agency , block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of 1. Under 15 USC 1666 B this is a billing error always paid as agreed on time this is an error this account in violation. \nXXXX XXXX XXXX  Account Number : XXXX Please remove it from my credit report. \n\n2. Under 15 USC 1666 B this is a billing error always paid as agreed on time this is an error this account in violation. \nXXXX XXXX Account Number : XXXX Please remove it from my credit report. \n\nThese accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer FICO credit report. All of the aforementioned accounts, collections, and hard inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint ( FTC Number ) XXXX proof from the US Federal Trade Commission that all of the aforementioned consumer credit accounts, collections, and hard inquiries are the result of identity theft and fraud.","date_sent_to_company":"2025-09-03T03:46:06.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"368XX","tags":null,"has_narrative":true,"complaint_id":"15706541","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-09-03T03:32:36.000Z","state":"AL","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["I have attached a copy of FTC <em>Identity</em> <em>Theft</em> Criminal Complaint ( FTC Number ) XXXX proof from the US Federal Trade Commission that all of the aforementioned consumer credit <em>accounts</em>, collections, and hard inquiries are the <em>result</em> of <em>identity</em> <em>theft</em> and fraud."]},"sort":[14.808052,"15706541"]},{"_index":"complaint-public-v1","_id":"15786625","_score":14.4554615,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX, ( XXXX ) XXXX, ( Date of Birth ) XX/XX/year>, Contents of Complaint : This CFPB complaint has been filed to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the TRANSUNION credit reporting agency , block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of 1. Under 15 USC 1666 B this is a billing error always paid as agreed on time this is an error this account in violation. \nXXXX XXXX XXXX Account Number : XXXX Please remove it from my credit report. \n\nThese accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer FICO credit report. All of the aforementioned accounts, collections, and hard inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint ( FTC Number ) XXXX proof from the US Federal Trade Commission that all of the aforementioned consumer credit accounts, collections, and hard inquiries are the result of identity theft and fraud.","date_sent_to_company":"2025-09-09T07:04:22.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"30265","tags":null,"has_narrative":true,"complaint_id":"15786625","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-09-09T03:41:37.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Under 15 USC 1666 B this is a billing <em>error</em> always paid as agreed on time this is an <em>error</em> this <em>account</em> in violation. \nXXXX XXXX XXXX <em>Account</em> Number : XXXX Please remove it from my credit report. \n\nThese <em>accounts</em> have <em>resulted</em> in several fraudulent hard inquiries and fraudulent collections appearing on my consumer FICO credit report. All of the aforementioned <em>accounts</em>, collections, and hard inquiries are the <em>result</em> of <em>identity</em> <em>theft</em> and fraud."]},"sort":[14.4554615,"15786625"]},{"_index":"complaint-public-v1","_id":"15321238","_score":14.436041,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX, ( SSN ) XXXX, ( Date of Birth ) XX/XX/year>, Contents of Complaint : This CFPB complaint has been filed to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the TRANSUNION credit reporting agency , block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of 1.. Under 15 USC 1666 B this is a billing error always paid as agreed on time this is an error this account in violation. \nXXXX Account Number : XXXX Please remove it from my credit report. \n\nThese accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer XXXX credit report. All of the aforementioned accounts, collections, and hard inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint ( FTC Number ) XXXX as proof from the US Federal Trade Commission that all of the aforementioned consumer credit accounts, collections, and hard inquiries are the result of identity theft and fraud.","date_sent_to_company":"2025-08-16T01:48:12.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"30213","tags":null,"has_narrative":true,"complaint_id":"15321238","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-08-16T01:41:27.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Under 15 USC 1666 B this is a billing <em>error</em> always paid as agreed on time this is an <em>error</em> this <em>account</em> in violation. \nXXXX <em>Account</em> Number : XXXX Please remove it from my credit report. \n\nThese <em>accounts</em> have <em>resulted</em> in several fraudulent hard inquiries and fraudulent collections appearing on my consumer XXXX credit report. All of the aforementioned <em>accounts</em>, collections, and hard inquiries are the <em>result</em> of <em>identity</em> <em>theft</em> and fraud."]},"sort":[14.436041,"15321238"]},{"_index":"complaint-public-v1","_id":"11614161","_score":14.31894,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"information was removed then placed back on the account. information is results of identity theft and error","date_sent_to_company":"2025-01-20T21:55:38.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"10704","tags":null,"has_narrative":true,"complaint_id":"11614161","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-01-20T21:37:00.000Z","state":"NY","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["information was removed then placed back on the <em>account</em>. information is <em>results</em> of <em>identity</em> <em>theft</em> and <em>error</em>"]},"sort":[14.31894,"11614161"]},{"_index":"complaint-public-v1","_id":"15861529","_score":14.316931,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX, ( XXXX ) XXXX, ( Date of Birth ) XX/XX/year>, Contents of Complaint : This CFPB complaint has been filed to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the EQUIFAX credit reporting agency , block information appearing on my consumer credit report that is the result of identity theft and fraud within XXXX business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of 1. Under 15 USC 1666 B this is a billing error always paid as agreed on time this is an error this account in violation. \nXXXX XXXX Account XXXX : XXXX Please remove it from my credit report. \n\nXXXX. XXXX XXXX XXXX Account Number : XXXX These accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer FICO credit report. All of the aforementioned accounts, collections, and hard inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint ( FTC Number ) XXXX proof from the US Federal Trade Commission that all of the aforementioned consumer credit accounts, collections, and hard inquiries are the result of identity theft and fraud.","date_sent_to_company":"2025-09-11T13:35:50.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"30263","tags":null,"has_narrative":true,"complaint_id":"15861529","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-09-11T01:32:21.000Z","state":"GA","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Under 15 USC 1666 B this is a billing <em>error</em> always paid as agreed on time this is an <em>error</em> this <em>account</em> in violation. \nXXXX XXXX <em>Account</em> XXXX : XXXX Please remove it from my credit report. \n\nXXXX. XXXX XXXX XXXX <em>Account</em> Number : XXXX These <em>accounts</em> have <em>resulted</em> in several fraudulent hard inquiries and fraudulent collections appearing on my consumer FICO credit report. All of the aforementioned <em>accounts</em>, collections, and hard inquiries are the <em>result</em> of <em>identity</em> <em>theft</em> and fraud."]},"sort":[14.316931,"15861529"]},{"_index":"complaint-public-v1","_id":"11612203","_score":14.297428,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"information was removed then placed back on the account. information is results of identity theft and error","date_sent_to_company":"2025-01-20T21:55:52.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"10704","tags":null,"has_narrative":true,"complaint_id":"11612203","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-01-20T21:55:46.000Z","state":"NY","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["information was removed then placed back on the <em>account</em>. information is <em>results</em> of <em>identity</em> <em>theft</em> and <em>error</em>"]},"sort":[14.297428,"11612203"]},{"_index":"complaint-public-v1","_id":"15352318","_score":14.291758,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX, ( XXXX ) XXXX, ( Date of Birth ) XX/XX/XXXX, Contents of Complaint : This CFPB complaint has been filed to request pursuant to FCRA XXXX ( XXXX U.S.C. XXXX ) that you, the EQUIFAX credit XXXX XXXX XXXX XXXX information appearing on my consumer credit report that is the result of identity theft and fraud within XXXX business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of XXXX. The inquiry was not authorized XXXX  Date of inquiry : XX/XX/XXXX Please remove it from my credit report. \n\nXXXX. Under XXXX XXXX XXXX B this is a billing error always paid as agreed on time this is an error this account in violation. \nXXXX XXXX XXXX  Account Number : XXXX Please remove it from my credit report. \n\nThese accounts have resulted in several fraudulent XXXX  inquiries and fraudulent collections appearing on my consumer XXXX credit report. All of the aforementioned accounts, collections, and XXXX  inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint ( FTC Number ) XXXX proof from the XXXX Federal Trade Commission that all of the aforementioned consumer credit accounts, collections, and XXXX  inquiries are the result of identity theft and fraud.","date_sent_to_company":"2025-08-18T09:22:03.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"30265","tags":null,"has_narrative":true,"complaint_id":"15352318","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-08-18T09:08:02.000Z","state":"GA","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Under XXXX XXXX XXXX B this is a billing <em>error</em> always paid as agreed on time this is an <em>error</em> this <em>account</em> in violation. \nXXXX XXXX XXXX  <em>Account</em> Number : XXXX Please remove it from my credit report. \n\nThese <em>accounts</em> have <em>resulted</em> in several fraudulent XXXX  inquiries and fraudulent collections appearing on my consumer XXXX credit report. All of the aforementioned <em>accounts</em>, collections, and XXXX  inquiries are the <em>result</em> of <em>identity</em> <em>theft</em> and fraud."]},"sort":[14.291758,"15352318"]},{"_index":"complaint-public-v1","_id":"11612206","_score":14.288946,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"information was removed then placed back on the account. information is results of identity theft and error","date_sent_to_company":"2025-01-20T21:55:52.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"10704","tags":null,"has_narrative":true,"complaint_id":"11612206","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-01-20T21:55:46.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["information was removed then placed back on the <em>account</em>. information is <em>results</em> of <em>identity</em> <em>theft</em> and <em>error</em>"]},"sort":[14.288946,"11612206"]},{"_index":"complaint-public-v1","_id":"6626122","_score":14.174256,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Violation of Rights- Failure to follow laws when notified of identity theft when all required documents were submitted with FTC ID Theft report on XX/XX/2022. \nAccounts listed on Identity theft were not blocked in 4 days required by law. \nAccounts listed in Identity theft report were never blocked or deleted. \nAuthority to decline or rescind allowed only if consumer reporting agency reasonably determines that the information was blocked in error or block was requested by the consumer in error, the block was requested by the consumer on the basis of material misrepresentation by the consumer or the consumer obtained possession of goods, services, or money as a result of the blocked transaction. \nCRA did not have the authority to decline or rescind block for the reasons they stated.","date_sent_to_company":"2023-02-27T09:44:57.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"312XX","tags":null,"has_narrative":true,"complaint_id":"6626122","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2023-02-27T08:58:55.000Z","state":"GA","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Violation of Rights- Failure to follow laws when notified of <em>identity</em> <em>theft</em> when all required documents were submitted with FTC ID <em>Theft</em> report on XX/XX/2022. \n<em>Accounts</em> listed on <em>Identity</em> <em>theft</em> were not blocked in 4 days required by law. \n<em>Accounts</em> listed in <em>Identity</em> <em>theft</em> report were never blocked or deleted."]},"sort":[14.174256,"6626122"]},{"_index":"complaint-public-v1","_id":"6626195","_score":14.161881,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"Violation of Rights- Failure to follow laws when notified of identity theft when all required documents were submitted with FTC ID Theft report on XX/XX/2022. \nAccounts listed on Identity theft were not blocked in 4 days required by law. \nAccounts listed in Identity theft report were never blocked or deleted. \nXXXX to decline or rescind allowed only if consumer reporting agency reasonably determines that the information was blocked in error or block was requested by the consumer in error, the block was requested by the consumer on the basis of material misrepresentation by the consumer or the consumer obtained possession of goods, services, or money as a result of the blocked transaction. \nCRA did not have the authority to decline or rescind block for the reasons they stated.","date_sent_to_company":"2023-02-27T09:45:05.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"312XX","tags":null,"has_narrative":true,"complaint_id":"6626195","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2023-02-27T09:45:01.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["Violation of Rights- Failure to follow laws when notified of <em>identity</em> <em>theft</em> when all required documents were submitted with FTC ID <em>Theft</em> report on XX/XX/2022. \n<em>Accounts</em> listed on <em>Identity</em> <em>theft</em> were not blocked in 4 days required by law. \n<em>Accounts</em> listed in <em>Identity</em> <em>theft</em> report were never blocked or deleted."]},"sort":[14.161881,"6626195"]},{"_index":"complaint-public-v1","_id":"15707363","_score":14.105549,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"XXXX XXXX, ( SSN ) XXXX, ( Date of Birth ) XX/XX/XXXX, Contents of Complaint : This CFPB complaint has been filed to request pursuant to FCRA 605B ( 15 U.S.C. 1681c-2 ) that you, the TRANSUNION credit reporting agency , block information appearing on my consumer credit report that is the result of identity theft and fraud within 4 business days of you receiving this complaint. This fraudulent, inaccurate, and false information consists of 1. The inquiry was not authorized XXXX XXXX Date of inquiry : XX/XX/XXXXXXXX  Please remove it from my credit report. \n\n2. Under 15 USC 1666 B this is a billing error always paid as agreed on time this is an error this account in violation.\n\nXXXX XXXX XXXX  Account Number : XXXX Please remove it from my credit report. \n\n3. Under 15 USC 1666 B this is a billing error always paid as agreed on time this is an error this account in violation.\n\nXXXX XXXX Account Number : XXXX Please remove it from my credit report. \n\n4. Under 15 USC 1666 B this is a billing error always paid as agreed on time this is an error this account in violation.\n\nXXXX Account Number : XXXX Please remove it from my credit report. \n\n5. Under 15 U.S.C. 1681i ( 7 ) Method of verification this account is in violation it was reported without valid evidence.\n\nXXXX Account Number : XXXX Please remove it from my credit report. \n\nThese accounts have resulted in several fraudulent hard inquiries and fraudulent collections appearing on my consumer FICO credit report. All of the aforementioned accounts, collections, and hard inquiries are the result of identity theft and fraud. I have attached a copy of FTC Identity Theft Criminal Complaint ( FTC Number ) XXXX proof from the US Federal Trade Commission that all of the aforementioned consumer credit accounts, collections, and hard inquiries are the result of identity theft and fraud.","date_sent_to_company":"2025-09-03T06:00:47.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"368XX","tags":null,"has_narrative":true,"complaint_id":"15707363","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-09-03T03:55:57.000Z","state":"AL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["I have attached a copy of FTC <em>Identity</em> <em>Theft</em> Criminal Complaint ( FTC Number ) XXXX proof from the US Federal Trade Commission that all of the aforementioned consumer credit <em>accounts</em>, collections, and hard inquiries are the <em>result</em> of <em>identity</em> <em>theft</em> and fraud."]},"sort":[14.105549,"15707363"]},{"_index":"complaint-public-v1","_id":"4460619","_score":14.095618,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNTS LISTED ARE ERRORS AND ARE FRAUD. THESE ACCOUNTS ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNTS ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-06-15T05:51:15.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"11550","tags":null,"has_narrative":true,"complaint_id":"4460619","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2021-06-15T01:51:11.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNTS</em> LISTED ARE <em>ERRORS</em> AND ARE FRAUD. THESE <em>ACCOUNTS</em> ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNTS</em> ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.095618,"4460619"]},{"_index":"complaint-public-v1","_id":"4275994","_score":14.095618,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNTS LISTED ARE ERRORS AND ARE FRAUD. THESE ACCOUNTS ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNTS ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-04-06T21:16:40.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"11550","tags":null,"has_narrative":true,"complaint_id":"4275994","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Resurgent Capital Services L.P.","date_received":"2021-04-06T21:16:36.000Z","state":"NY","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNTS</em> LISTED ARE <em>ERRORS</em> AND ARE FRAUD. THESE <em>ACCOUNTS</em> ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNTS</em> ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.095618,"4275994"]},{"_index":"complaint-public-v1","_id":"4275992","_score":14.095618,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNTS LISTED ARE ERRORS AND ARE FRAUD. THESE ACCOUNTS ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNTS ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-04-07T12:52:08.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"11550","tags":null,"has_narrative":true,"complaint_id":"4275992","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"WELLS FARGO & COMPANY","date_received":"2021-04-06T21:08:38.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNTS</em> LISTED ARE <em>ERRORS</em> AND ARE FRAUD. THESE <em>ACCOUNTS</em> ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNTS</em> ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.095618,"4275992"]},{"_index":"complaint-public-v1","_id":"4275984","_score":14.095618,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNTS LISTED ARE ERRORS AND ARE FRAUD. THESE ACCOUNTS ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNTS ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-04-06T20:25:33.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"115XX","tags":null,"has_narrative":true,"complaint_id":"4275984","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"AMERICAN HONDA FINANCE CORP","date_received":"2021-04-06T20:25:25.000Z","state":"NY","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNTS</em> LISTED ARE <em>ERRORS</em> AND ARE FRAUD. THESE <em>ACCOUNTS</em> ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNTS</em> ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.095618,"4275984"]},{"_index":"complaint-public-v1","_id":"4556782","_score":14.086477,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNTS LISTED ARE ERRORS AND ARE FRAUD. THESE ACCOUNTS ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNTS ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-07-19T22:26:27.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"115XX","tags":null,"has_narrative":true,"complaint_id":"4556782","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2021-07-19T22:26:23.000Z","state":"NY","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNTS</em> LISTED ARE <em>ERRORS</em> AND ARE FRAUD. THESE <em>ACCOUNTS</em> ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNTS</em> ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.086477,"4556782"]},{"_index":"complaint-public-v1","_id":"4556528","_score":14.086477,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNTS LISTED ARE ERRORS AND ARE FRAUD. THESE ACCOUNTS ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNTS ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-07-19T21:31:03.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"11550","tags":null,"has_narrative":true,"complaint_id":"4556528","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2021-07-19T21:30:59.000Z","state":"NY","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNTS</em> LISTED ARE <em>ERRORS</em> AND ARE FRAUD. THESE <em>ACCOUNTS</em> ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNTS</em> ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.086477,"4556528"]},{"_index":"complaint-public-v1","_id":"4459933","_score":14.086477,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNTS LISTED ARE ERRORS AND ARE FRAUD. THESE ACCOUNTS ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNTS ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-06-14T21:36:20.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"11550","tags":null,"has_narrative":true,"complaint_id":"4459933","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2021-06-14T21:22:28.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNTS</em> LISTED ARE <em>ERRORS</em> AND ARE FRAUD. THESE <em>ACCOUNTS</em> ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNTS</em> ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.086477,"4459933"]},{"_index":"complaint-public-v1","_id":"4303176","_score":14.086477,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNTS LISTED ARE ERRORS AND ARE FRAUD. THESE ACCOUNTS ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNTS ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-04-16T13:31:24.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"11691","tags":null,"has_narrative":true,"complaint_id":"4303176","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"SYNCHRONY FINANCIAL","date_received":"2021-04-16T13:31:19.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNTS</em> LISTED ARE <em>ERRORS</em> AND ARE FRAUD. THESE <em>ACCOUNTS</em> ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNTS</em> ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.086477,"4303176"]},{"_index":"complaint-public-v1","_id":"4279537","_score":14.086477,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNTS LISTED ARE ERRORS AND ARE FRAUD. THESE ACCOUNTS ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNTS ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-04-07T22:45:11.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"11226","tags":null,"has_narrative":true,"complaint_id":"4279537","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Santander Consumer USA Holdings Inc.","date_received":"2021-04-07T22:40:02.000Z","state":"NY","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNTS</em> LISTED ARE <em>ERRORS</em> AND ARE FRAUD. THESE <em>ACCOUNTS</em> ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNTS</em> ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.086477,"4279537"]},{"_index":"complaint-public-v1","_id":"4275773","_score":14.086477,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNTS LISTED ARE ERRORS AND ARE FRAUD. THESE ACCOUNTS ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNTS ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-04-07T13:42:54.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"115XX","tags":null,"has_narrative":true,"complaint_id":"4275773","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"SYNCHRONY FINANCIAL","date_received":"2021-04-06T20:15:07.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNTS</em> LISTED ARE <em>ERRORS</em> AND ARE FRAUD. THESE <em>ACCOUNTS</em> ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNTS</em> ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.086477,"4275773"]},{"_index":"complaint-public-v1","_id":"4273649","_score":14.086477,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNTS LISTED ARE ERRORS AND ARE FRAUD. THESE ACCOUNTS ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNTS ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-04-05T20:27:57.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"174XX","tags":null,"has_narrative":true,"complaint_id":"4273649","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Santander Consumer USA Holdings Inc.","date_received":"2021-04-05T20:20:44.000Z","state":"PA","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNTS</em> LISTED ARE <em>ERRORS</em> AND ARE FRAUD. THESE <em>ACCOUNTS</em> ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNTS</em> ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.086477,"4273649"]},{"_index":"complaint-public-v1","_id":"4208058","_score":14.086477,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNT LISTED IS AN ERROR AND MAYBE FRAUD. THIS ACCOUNTS IS HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNT IS NOT MINE, IT BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-03-12T20:17:09.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"11520","tags":null,"has_narrative":true,"complaint_id":"4208058","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Santander Consumer USA Holdings Inc.","date_received":"2021-03-12T20:11:51.000Z","state":"NY","company_public_response":null,"sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNT</em> LISTED IS AN <em>ERROR</em> AND MAYBE FRAUD. THIS <em>ACCOUNTS</em> IS HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNT</em> IS NOT MINE, IT BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.086477,"4208058"]},{"_index":"complaint-public-v1","_id":"4460121","_score":14.079308,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"THE ACCOUNTS LISTED ARE ERRORS AND ARE FRAUD. THESE ACCOUNTS ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR IDENTITY THEFT. THE LISTED ACCOUNTS ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF IDENTITY THEFT. SECTION 605 B STATE THAT IF THESE ACCOUNTS ARE A RESULT OF INDENTITY THEFT, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE.","date_sent_to_company":"2021-06-14T22:21:45.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"30013","tags":null,"has_narrative":true,"complaint_id":"4460121","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2021-06-14T22:13:26.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["THE <em>ACCOUNTS</em> LISTED ARE <em>ERRORS</em> AND ARE FRAUD. THESE <em>ACCOUNTS</em> ARE HURTING MY CREDIT PROFILE. I BELIEVE THAT MY SSN WAS COMPOIMISED IN SOME TYPE OF DATA BREACH OR <em>IDENTITY</em> <em>THEFT</em>. THE LISTED <em>ACCOUNTS</em> ARE NOT MINE, THEY BELINGS TO SOMEONE ELSE. I BELIEVE IAM A VICTIM OF <em>IDENTITY</em> <em>THEFT</em>. SECTION 605 B STATE THAT IF THESE <em>ACCOUNTS</em> ARE A <em>RESULT</em> OF INDENTITY <em>THEFT</em>, THAT IT MUST BE REMOVED OFF OF MY CREDIT REPORT.PLEASE REMOVE."]},"sort":[14.079308,"4460121"]}]},"aggregations":{"has_narrative":{"meta":{},"doc_count":11386,"has_narrative":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":1,"key_as_string":"true","doc_count":11386}]}},"product":{"doc_count":11386,"product":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting or other personal consumer reports","doc_count":8084,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":8058},{"key":"Other personal consumer report","doc_count":26}]}},{"key":"Credit reporting, credit repair services, or other personal consumer reports","doc_count":2321,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":2313},{"key":"Other personal consumer report","doc_count":6},{"key":"Credit repair services","doc_count":2}]}},{"key":"Debt collection","doc_count":633,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"I do not know","doc_count":295},{"key":"Credit card debt","doc_count":157},{"key":"Other debt","doc_count":47},{"key":"Telecommunications debt","doc_count":41},{"key":"Auto debt","doc_count":31},{"key":"Medical debt","doc_count":31},{"key":"Rental debt","doc_count":15},{"key":"Federal student loan debt","doc_count":4},{"key":"Mortgage debt","doc_count":3},{"key":"Payday loan debt","doc_count":3},{"key":"Payday loan","doc_count":2},{"key":"Credit card","doc_count":1},{"key":"Mortgage","doc_count":1},{"key":"Other (i.e. phone, health club, etc.)","doc_count":1},{"key":"Private student loan debt","doc_count":1}]}},{"key":"Checking or savings account","doc_count":100,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Checking account","doc_count":88},{"key":"Other banking product or service","doc_count":6},{"key":"Savings account","doc_count":5},{"key":"CD (Certificate of Deposit)","doc_count":1}]}},{"key":"Credit card","doc_count":100,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"General-purpose credit card or charge card","doc_count":91},{"key":"Store credit card","doc_count":6}]}},{"key":"Credit card or prepaid card","doc_count":39,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"General-purpose credit card or charge card","doc_count":32},{"key":"Government benefit card","doc_count":6},{"key":"General-purpose prepaid card","doc_count":1}]}},{"key":"Money transfer, virtual currency, or money service","doc_count":22,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Mobile or digital wallet","doc_count":10},{"key":"Domestic (US) money transfer","doc_count":6},{"key":"International money transfer","doc_count":3},{"key":"Money order, traveler's check or cashier's check","doc_count":2},{"key":"Virtual currency","doc_count":1}]}},{"key":"Vehicle loan or lease","doc_count":22,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Loan","doc_count":19},{"key":"Lease","doc_count":3}]}},{"key":"Mortgage","doc_count":18,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Conventional home mortgage","doc_count":8},{"key":"FHA mortgage","doc_count":3},{"key":"VA mortgage","doc_count":3},{"key":"Home equity loan or line of credit (HELOC)","doc_count":2},{"key":"Other type of mortgage","doc_count":2}]}},{"key":"Student loan","doc_count":18,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Federal student loan servicing","doc_count":17},{"key":"Non-federal student loan","doc_count":1}]}},{"key":"Credit reporting","doc_count":11,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Prepaid card","doc_count":7,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Government benefit card","doc_count":5},{"key":"General-purpose prepaid card","doc_count":1},{"key":"Payroll card","doc_count":1}]}},{"key":"Debt or credit management","doc_count":4,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Debt settlement","doc_count":2},{"key":"Credit repair services","doc_count":1},{"key":"Student loan debt relief","doc_count":1}]}},{"key":"Payday loan, title loan, personal loan, or advance loan","doc_count":4,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Payday loan","doc_count":2},{"key":"Installment loan","doc_count":1},{"key":"Personal line of credit","doc_count":1}]}},{"key":"Payday loan, title loan, or personal loan","doc_count":2,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Personal line of credit","doc_count":2}]}},{"key":"Bank account or service","doc_count":1,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Savings account","doc_count":1}]}}]}},"issue":{"doc_count":11386,"issue":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Incorrect information on your report","doc_count":5643,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Information belongs to someone else","doc_count":4056},{"key":"Account information incorrect","doc_count":948},{"key":"Personal information incorrect","doc_count":305},{"key":"Account status incorrect","doc_count":244},{"key":"Public record information inaccurate","doc_count":35},{"key":"Old information reappears or never goes away","doc_count":30},{"key":"Information is missing that should be on the report","doc_count":19},{"key":"Information is incorrect","doc_count":4},{"key":"Information that should be on the report is missing","doc_count":2}]}},{"key":"Improper use of your report","doc_count":3141,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Reporting company used your report improperly","doc_count":2792},{"key":"Credit inquiries on your report that you don't recognize","doc_count":345},{"key":"Report provided to employer without your written authorization","doc_count":3},{"key":"Received unsolicited financial product or insurance offers after opting out","doc_count":1}]}},{"key":"Problem with a company's investigation into an existing problem","doc_count":1219,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Their investigation did not fix an error on your report","doc_count":867},{"key":"Investigation took more than 30 days","doc_count":277},{"key":"Problem with personal statement of dispute","doc_count":31},{"key":"Was not notified of investigation status or results","doc_count":27},{"key":"Difficulty submitting a dispute or getting information about a dispute over the phone","doc_count":17}]}},{"key":"Attempts to collect debt not owed","doc_count":418,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Debt is not yours","doc_count":213},{"key":"Debt was result of identity theft","doc_count":199},{"key":"Debt was already discharged in bankruptcy and is no longer owed","doc_count":4},{"key":"Debt was paid","doc_count":2}]}},{"key":"Problem with a credit reporting company's investigation into an existing problem","doc_count":337,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Their investigation did not fix an error on your report","doc_count":227},{"key":"Investigation took more than 30 days","doc_count":68},{"key":"Was not notified of investigation status or results","doc_count":22},{"key":"Difficulty submitting a dispute or getting information about a dispute over the phone","doc_count":15},{"key":"Problem with personal statement of dispute","doc_count":5}]}},{"key":"Written notification about debt","doc_count":92,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Didn't receive enough information to verify debt","doc_count":68},{"key":"Didn't receive notice of right to dispute","doc_count":22},{"key":"Notification didn't disclose it was an attempt to collect a debt","doc_count":2}]}},{"key":"False statements or representation","doc_count":57,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Attempted to collect wrong amount","doc_count":43},{"key":"Impersonated attorney, law enforcement, or government official","doc_count":12},{"key":"Indicated you were committing crime by not paying debt","doc_count":2}]}},{"key":"Managing an account","doc_count":49,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem using a debit or ATM card","doc_count":20},{"key":"Deposits and withdrawals","doc_count":14},{"key":"Banking errors","doc_count":5},{"key":"Funds not handled or disbursed as instructed","doc_count":4},{"key":"Problem making or receiving payments","doc_count":4},{"key":"Problem accessing account","doc_count":2}]}},{"key":"Took or threatened to take negative or legal action","doc_count":44,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Threatened or suggested your credit would be damaged","doc_count":33},{"key":"Sued you in a state where you do not live or did not sign for the debt","doc_count":4},{"key":"Threatened to arrest you or take you to jail if you do not pay","doc_count":3},{"key":"Collected or attempted to collect exempt funds","doc_count":2},{"key":"Seized or attempted to seize your property","doc_count":1},{"key":"Sued you without properly notifying you of lawsuit","doc_count":1}]}},{"key":"Credit monitoring or identity theft protection services","doc_count":39,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem canceling credit monitoring or identify theft protection service","doc_count":13},{"key":"Billing dispute for services","doc_count":12},{"key":"Didn't receive services that were advertised","doc_count":10},{"key":"Problem with product or service terms changing","doc_count":3},{"key":"Received unwanted marketing or advertising","doc_count":1}]}},{"key":"Getting a credit card","doc_count":36,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Card opened without my consent or knowledge","doc_count":24},{"key":"Application denied","doc_count":5},{"key":"Card opened as result of identity theft or fraud","doc_count":3},{"key":"Delay in processing application","doc_count":2},{"key":"Problem getting a working replacement card","doc_count":1},{"key":"Sent card you never applied for","doc_count":1}]}},{"key":"Unable to get your credit report or credit score","doc_count":31,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Other problem getting your report or credit score","doc_count":25},{"key":"Problem getting your free annual credit report","doc_count":6}]}},{"key":"Closing your account","doc_count":24,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Company closed your account","doc_count":23},{"key":"Can't close your account","doc_count":1}]}},{"key":"Problem with a purchase shown on your statement","doc_count":23,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Card was charged for something you did not purchase with the card","doc_count":13},{"key":"Credit card company isn't resolving a dispute about a purchase on your statement","doc_count":10}]}},{"key":"Problem with fraud alerts or security freezes","doc_count":20,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Opening an account","doc_count":18,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Unable to open an account","doc_count":10},{"key":"Account opened without my consent or knowledge","doc_count":5},{"key":"Account opened as a result of fraud","doc_count":3}]}},{"key":"Other features, terms, or problems","doc_count":16,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Privacy issues","doc_count":8},{"key":"Other problem","doc_count":6},{"key":"Problem with rewards from credit card","doc_count":2}]}},{"key":"Closing an account","doc_count":14,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Funds not received from closed account","doc_count":6},{"key":"Company closed your account","doc_count":5},{"key":"Fees charged for closing account","doc_count":2},{"key":"Can't close your account","doc_count":1}]}},{"key":"Fraud or scam","doc_count":14,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Dealing with your lender or servicer","doc_count":13,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Received bad information about your loan","doc_count":8},{"key":"Trouble with how payments are being handled","doc_count":4},{"key":"Don't agree with the fees charged","doc_count":1}]}},{"key":"Problem with a lender or other company charging your account","doc_count":12,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Transaction was not authorized","doc_count":12}]}},{"key":"Problem with a purchase or transfer","doc_count":11,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Charged for a purchase or transfer you did not make with the card","doc_count":9},{"key":"Card company isn't resolving a dispute about a purchase or transfer","doc_count":2}]}},{"key":"Communication tactics","doc_count":9,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Frequent or repeated calls","doc_count":5},{"key":"You told them to stop contacting you, but they keep trying","doc_count":3},{"key":"Called before 8am or after 9pm","doc_count":1}]}},{"key":"Cont'd attempts collect debt not owed","doc_count":9,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Debt is not mine","doc_count":6},{"key":"Debt resulted from identity theft","doc_count":3}]}},{"key":"Managing the loan or lease","doc_count":8,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Billing problem","doc_count":5},{"key":"Problem with fees charged","doc_count":2},{"key":"Loan sold or transferred to another company","doc_count":1}]}},{"key":"Problem with a company's investigation into an existing issue","doc_count":8,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Their investigation did not fix an error on your report","doc_count":6},{"key":"Difficulty submitting a dispute or getting information about a dispute over the phone","doc_count":2}]}},{"key":"Trouble during payment process","doc_count":8,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Escrow, taxes, or insurance","doc_count":4},{"key":"Payment process","doc_count":1},{"key":"Trying to communicate with the company to fix an issue while managing or servicing your loan","doc_count":1}]}},{"key":"Incorrect information on credit report","doc_count":7,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Information is not mine","doc_count":6},{"key":"Account terms","doc_count":1}]}},{"key":"Repossession","doc_count":5,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Company explaining amount owed","doc_count":3},{"key":"Account reinstatement or redemption after repossession","doc_count":1},{"key":"Loan balance remaining after the vehicle is repossessed and sold","doc_count":1}]}},{"key":"Credit reporting company's investigation","doc_count":4,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem with statement of dispute","doc_count":2},{"key":"Investigation took too long","doc_count":1},{"key":"No notice of investigation status/result","doc_count":1}]}},{"key":"Getting a loan or lease","doc_count":4,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit denial","doc_count":2},{"key":"Loan opened without my consent or knowledge","doc_count":2}]}},{"key":"Problem caused by your funds being low","doc_count":4,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Overdrafts and overdraft fees","doc_count":3},{"key":"Non-sufficient funds and associated fees","doc_count":1}]}},{"key":"Struggling to pay mortgage","doc_count":4,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Foreclosure","doc_count":3},{"key":"Trying to communicate with the company to fix an issue related to modification, forbearance, short sale, deed-in-lieu, bankruptcy, or foreclosure","doc_count":1}]}},{"key":"Threatened to contact someone or share information improperly","doc_count":4,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Contacted you after you asked them to stop","doc_count":2},{"key":"Contacted you instead of your attorney","doc_count":1},{"key":"Talked to a third-party about your debt","doc_count":1}]}},{"key":"Closing on a mortgage","doc_count":3,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Trouble using your card","doc_count":3,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Can't use card to make purchases","doc_count":3}]}},{"key":"Unauthorized transactions or other transaction problem","doc_count":3,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Unexpected or other fees","doc_count":3,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Advertising and marketing, including promotional offers","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Confusing or misleading advertising about the credit card","doc_count":1},{"key":"Didn't receive advertised or promotional terms","doc_count":1}]}},{"key":"Applying for a mortgage or refinancing an existing mortgage","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Application denials","doc_count":1},{"key":"Trying to communicate with the company to fix an issue with the application process","doc_count":1}]}},{"key":"Confusing or missing disclosures","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Identity theft / Fraud / Embezzlement","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Managing, opening, or closing your mobile wallet account","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Other transaction problem","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Problem when making payments","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem during payment process","doc_count":1},{"key":"You never received your bill or did not know a payment was due","doc_count":1}]}},{"key":"Unauthorized withdrawals or charges","doc_count":2,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Advertising","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Confusing or misleading advertising about the card","doc_count":1}]}},{"key":"Billing disputes","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Charged fees or interest you didn't expect","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Dealing with my lender or servicer","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Trouble with how payments are handled","doc_count":1}]}},{"key":"Deposits and withdrawals","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Fees or interest","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem with fees","doc_count":1}]}},{"key":"Getting a line of credit","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Lost or stolen money order","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Other service problem","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Problem with the payoff process at the end of the loan","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[]}},{"key":"Problems at the end of the loan or lease","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Problem with paying off the loan","doc_count":1}]}},{"key":"Struggling to pay your bill","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Filed for bankruptcy","doc_count":1}]}},{"key":"Struggling to repay your loan","doc_count":1,"sub_issue.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Can't temporarily delay making payments","doc_count":1}]}}]}},"timely":{"doc_count":11386,"timely":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Yes","doc_count":11332},{"key":"No","doc_count":54}]}},"company_response":{"doc_count":11386,"company_response":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Closed with explanation","doc_count":6163},{"key":"Closed with non-monetary relief","doc_count":5174},{"key":"Closed with monetary relief","doc_count":32},{"key":"Untimely response","doc_count":17}]}},"submitted_via":{"doc_count":11386,"submitted_via":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Web","doc_count":11386}]}},"company":{"doc_count":11386,"company":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"EQUIFAX, INC.","doc_count":3404},{"key":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","doc_count":3294},{"key":"Experian Information Solutions Inc.","doc_count":3202},{"key":"CAPITAL ONE FINANCIAL CORPORATION","doc_count":72},{"key":"JPMORGAN CHASE & CO.","doc_count":54},{"key":"Resurgent Capital Services L.P.","doc_count":48},{"key":"BANK OF AMERICA, NATIONAL ASSOCIATION","doc_count":44},{"key":"LEXISNEXIS","doc_count":44},{"key":"Early Warning Services, LLC","doc_count":41},{"key":"CITIBANK, N.A.","doc_count":36},{"key":"Fidelity National Information Services, Inc. (FNIS)","doc_count":36},{"key":"CBC Companies, Inc.","doc_count":35},{"key":"WELLS FARGO & COMPANY","doc_count":35},{"key":"ENCORE CAPITAL GROUP INC.","doc_count":33},{"key":"NAVY FEDERAL CREDIT UNION","doc_count":28},{"key":"SYNCHRONY FINANCIAL","doc_count":27},{"key":"Portfolio Recovery Associates, LLC","doc_count":26},{"key":"AMERICAN EXPRESS COMPANY","doc_count":25},{"key":"CL Holdings LLC","doc_count":22},{"key":"CCS Financial Services, Inc.","doc_count":21},{"key":"DISCOVER BANK","doc_count":20},{"key":"UNITED SERVICES AUTOMOBILE ASSOCIATION","doc_count":17},{"key":"Bread Financial Holdings, Inc.","doc_count":15},{"key":"GOLDMAN SACHS BANK USA","doc_count":15},{"key":"I.C. System, Inc.","doc_count":14},{"key":"National Credit Systems,Inc.","doc_count":14},{"key":"Affirm Holdings, Inc","doc_count":13},{"key":"Self Financial Inc.","doc_count":13},{"key":"Block, Inc.","doc_count":12},{"key":"BARCLAYS BANK DELAWARE","doc_count":11},{"key":"ID Analytics, Inc.","doc_count":11},{"key":"Spring Oaks Capital, LLC","doc_count":11},{"key":"CORELOGIC INC","doc_count":10},{"key":"Southwest Credit Systems, L.P.","doc_count":10},{"key":"TD BANK US HOLDING COMPANY","doc_count":10},{"key":"ALLY FINANCIAL INC.","doc_count":9},{"key":"Chime Financial Inc","doc_count":8},{"key":"FactorTrust, Inc.","doc_count":8},{"key":"Maximus Federal Services, Inc.","doc_count":8},{"key":"TRUIST FINANCIAL CORPORATION","doc_count":8},{"key":"U.S. BANCORP","doc_count":8},{"key":"Absolute Resolutions Corp.","doc_count":7},{"key":"CAINE & WEINER COMPANY, INC.","doc_count":7},{"key":"CREDIT ACCEPTANCE CORPORATION","doc_count":7},{"key":"Credit Corp Solutions Inc.","doc_count":7},{"key":"FAIR COLLECTIONS & OUTSOURCING, INC.","doc_count":7},{"key":"Kikoff Inc.","doc_count":7},{"key":"Kriya Capital, LLC","doc_count":7},{"key":"MOHELA","doc_count":7},{"key":"SANTANDER HOLDINGS USA, INC.","doc_count":7},{"key":"SUNRISE CREDIT SERVICES, INC","doc_count":7},{"key":"TOYOTA MOTOR CREDIT CORPORATION","doc_count":7},{"key":"World Acceptance Corporation","doc_count":7},{"key":"Arete Financial Group","doc_count":6},{"key":"EdFinancial Services","doc_count":6},{"key":"Exeter Finance, LLC.","doc_count":6},{"key":"FIFTH THIRD FINANCIAL CORPORATION","doc_count":6},{"key":"HW Holding, Inc","doc_count":6},{"key":"Harris & Harris, Ltd.","doc_count":6},{"key":"National Credit Adjusters, LLC","doc_count":6},{"key":"Nelnet, Inc.","doc_count":6},{"key":"Paypal Holdings, Inc","doc_count":6},{"key":"Rowland Avenue Management, Inc. A/KA Columbia Debt Recovery, LLC d/b/a Genesis","doc_count":6},{"key":"Velocity Portfolio Group","doc_count":6},{"key":"AES/PHEAA","doc_count":5},{"key":"Amsher Collection Services, Inc.","doc_count":5},{"key":"Army and Air Force Exchange Service","doc_count":5},{"key":"CLGF Holdco 1, LLC","doc_count":5},{"key":"Cascade CISS Holdings, LLC","doc_count":5},{"key":"FC HoldCo LLC","doc_count":5},{"key":"Global Lending Services LLC","doc_count":5},{"key":"HUNTINGTON NATIONAL BANK, THE","doc_count":5},{"key":"PNC Bank N.A.","doc_count":5},{"key":"Santander Consumer USA Holdings Inc.","doc_count":5},{"key":"Servicer under contract with Federal Student Aid","doc_count":5},{"key":"TRANSWORLD SYSTEMS INC","doc_count":5},{"key":"Westlake Services, LLC","doc_count":5},{"key":"Aldous & Associates, PLLC","doc_count":4},{"key":"Atlanticus Services Corporation","doc_count":4},{"key":"Bridgecrest Acceptance Corporation","doc_count":4},{"key":"Debt Recovery Solutions, LLC","doc_count":4},{"key":"Freedom Mortgage Company","doc_count":4},{"key":"Navient Solutions, LLC.","doc_count":4},{"key":"Radius Global Solutions LLC","doc_count":4},{"key":"T.S. Holdings","doc_count":4},{"key":"W&A Intermediate Co., LLC","doc_count":4},{"key":"ACIMA CREDIT, LLC","doc_count":3},{"key":"AMERICAN HONDA FINANCE CORP","doc_count":3},{"key":"American First Finance, Inc.","doc_count":3},{"key":"BMO BANK NATIONAL ASSOCIATION","doc_count":3},{"key":"BOEING EMPLOYEES' CREDIT UNION","doc_count":3},{"key":"Blitt and Gaines, P.C.","doc_count":3},{"key":"Bull City Financial Solutions, Inc","doc_count":3},{"key":"CarMax, Inc.","doc_count":3},{"key":"Colony Brands, Inc.","doc_count":3},{"key":"Credit Control, LLC","doc_count":3},{"key":"ENOVA INTERNATIONAL, INC.","doc_count":3},{"key":"Fay Servicing, LLC","doc_count":3},{"key":"FinCo Services Inc DBA Current","doc_count":3},{"key":"General Motors Financial Company, Inc.","doc_count":3},{"key":"Goal Structured Solutions, LLC","doc_count":3},{"key":"LCI Acquisition Inc.","doc_count":3},{"key":"MRS BPO, LLC","doc_count":3},{"key":"Mr. Cooper Group Inc.","doc_count":3},{"key":"NCB Management Services Inc.","doc_count":3},{"key":"National Consumer Telecom & Utilities Exchange, Inc.","doc_count":3},{"key":"SLM CORPORATION","doc_count":3},{"key":"Sequium Asset Solutions, LLC","doc_count":3},{"key":"Source Receivables Management LLC","doc_count":3},{"key":"Synovus Bank","doc_count":3},{"key":"The CMI Group, Inc.","doc_count":3},{"key":"AFNI INC.","doc_count":2},{"key":"Avant Holding Company, Inc.","doc_count":2},{"key":"BTH Management","doc_count":2},{"key":"Capio Partners, LLC","doc_count":2},{"key":"Central Portfolio Control Inc.","doc_count":2},{"key":"Collection Management Holdings, LLC","doc_count":2},{"key":"Comerica","doc_count":2},{"key":"Continental Finance Company, LLC","doc_count":2},{"key":"Credit Karma, LLC","doc_count":2},{"key":"Credit One LLC","doc_count":2},{"key":"Crown Asset Management, LLC, Duluth, GA Branch","doc_count":2},{"key":"DIRECMANAGEMENT, INC.","doc_count":2},{"key":"Dave Operating, LLC","doc_count":2},{"key":"FIRST NATIONAL BANK OF OMAHA","doc_count":2},{"key":"FIRST TECHNOLOGY FEDERAL CREDIT UNION","doc_count":2},{"key":"FISERV FINXACT CORE","doc_count":2},{"key":"Financial Assistance Inc","doc_count":2},{"key":"Frontline Asset Strategies, LLC","doc_count":2},{"key":"GLA Collection Company, Inc.","doc_count":2},{"key":"Grain Technology, Inc.","doc_count":2},{"key":"HCFS Healthcare Financial Services of TeamHealth","doc_count":2},{"key":"HYUNDAI CAPITAL AMERICA","doc_count":2},{"key":"Halsted Financial Services, LLC.","doc_count":2},{"key":"Innovis","doc_count":2},{"key":"KEYCORP","doc_count":2},{"key":"Lending Club Corp","doc_count":2},{"key":"Lentegrity Management, LLC","doc_count":2},{"key":"LoanCare, LLC","doc_count":2},{"key":"Manhattan Beach Venture, LLC","doc_count":2},{"key":"ONLINE Information Services, Inc.","doc_count":2},{"key":"Ocwen Financial Corporation","doc_count":2},{"key":"Opportunity Financial, LLC","doc_count":2},{"key":"Pollack & Rosen, P.A.","doc_count":2},{"key":"Professional Recovery Management","doc_count":2},{"key":"RAS LaVrar, LLC","doc_count":2},{"key":"Regional Management Corporation","doc_count":2},{"key":"Rent Recovery Solutions","doc_count":2},{"key":"SELECT PORTFOLIO SERVICING, INC.","doc_count":2},{"key":"SUN LOAN COMPANY INC.","doc_count":2},{"key":"Security Credit Services, LLC","doc_count":2},{"key":"Steel Lending Group LLC","doc_count":2},{"key":"Sunbit, Inc.","doc_count":2},{"key":"TAYLOR MORRISON HOME FUNDING, INC.","doc_count":2},{"key":"TekCollect Inc.","doc_count":2},{"key":"The Bureaus, Inc.","doc_count":2},{"key":"The Receivable Management Services LLC","doc_count":2},{"key":"Transform Credit Inc.","doc_count":2},{"key":"TrueAccord Corp.","doc_count":2},{"key":"U.S. BANK NATIONAL ASSOCIATION - SAN FRANCISCO MAIN BRANCH","doc_count":2},{"key":"UPGRADE, INC.","doc_count":2},{"key":"United Collection Bureau, Inc.","doc_count":2},{"key":"VYSTAR CREDIT UNION","doc_count":2},{"key":"Verisk Analytics Inc","doc_count":2},{"key":"WHEELS FINANCIAL GROUP, LLC.","doc_count":2},{"key":"ZWICKER & ASSOCIATES","doc_count":2},{"key":"1st Franklin Financial Corporation","doc_count":1},{"key":"AMERICA FIRST FEDERAL CREDIT UNION","doc_count":1},{"key":"AR Resources, Inc.","doc_count":1},{"key":"ARS National Services, Inc.","doc_count":1},{"key":"ARVEST BANK GROUP, INC.","doc_count":1},{"key":"Aargon Agency, Inc.","doc_count":1},{"key":"Ability Recovery Services, LLC","doc_count":1},{"key":"Accelerated Receivables Solutions","doc_count":1},{"key":"Access Receivables of NC Inc.","doc_count":1},{"key":"Acra Intermediate Holdings, LLC","doc_count":1},{"key":"Advanced Resolution Services Inc.","doc_count":1},{"key":"AmerAssist A/R Solutions, Inc.","doc_count":1},{"key":"American Credit Acceptance, LLC","doc_count":1},{"key":"American Profit Recovery, Inc., Marlborough, MA Branch","doc_count":1},{"key":"Asset Recovery Bureau LLC","doc_count":1},{"key":"BALANCED HEALTHCARE RECEIVABLES, LLC","doc_count":1},{"key":"BMW Financial Services NA, LLC","doc_count":1},{"key":"BRite Financial Services, Inc.","doc_count":1},{"key":"Bilt Technologies, Inc.","doc_count":1},{"key":"Blackhawk Network Holdings Inc.","doc_count":1},{"key":"Bounce AI, Inc.","doc_count":1},{"key":"CAVALRY INVESTMENTS, LLC","doc_count":1},{"key":"CCF Intermediate Holdings LLC","doc_count":1},{"key":"CIG FINANCIAL LLC","doc_count":1},{"key":"CITIZENS FINANCIAL GROUP, INC.","doc_count":1},{"key":"CNG HOLDINGS INC","doc_count":1},{"key":"CONTRACT CALLERS INC","doc_count":1},{"key":"Capital Management Services, LP","doc_count":1},{"key":"Cedars Business Services, LLC","doc_count":1},{"key":"Central Research Inc","doc_count":1},{"key":"Certified Credit Reporting, Inc.","doc_count":1},{"key":"Checkr, Inc","doc_count":1},{"key":"Client Services, Inc.","doc_count":1},{"key":"Collectibles Management Resources","doc_count":1},{"key":"Commercial Acceptance Company","doc_count":1},{"key":"Complete Credit Solutions, Inc.","doc_count":1},{"key":"Concord Servicing Corporation","doc_count":1},{"key":"Conn's, Inc.","doc_count":1},{"key":"Consolidated Recovery Group, LLC","doc_count":1},{"key":"Consumer Adjustment Company Incorporated","doc_count":1},{"key":"Consumer Portfolio Services, Inc.","doc_count":1},{"key":"Cooling & Winter LLC","doc_count":1},{"key":"Credit Systems International, Inc.","doc_count":1},{"key":"Credit Technologies, Inc.","doc_count":1},{"key":"Data Search NY, Inc.","doc_count":1},{"key":"Debois, Inc.","doc_count":1},{"key":"Designed Receivable Solutions, Inc.","doc_count":1},{"key":"DigniFi","doc_count":1},{"key":"Diverse Funding Associates LLC","doc_count":1},{"key":"Diversified Adjustment Service, Inc.","doc_count":1},{"key":"Diversified Consultants, Inc.","doc_count":1},{"key":"Driveway Finance Corporation","doc_count":1},{"key":"Dyck-O'Neal, Inc.","doc_count":1},{"key":"EOS Holdings, Inc.","doc_count":1},{"key":"ERC","doc_count":1},{"key":"Entrata Inc.","doc_count":1},{"key":"FIDELITY CAPITAL HOLDINGS, INC","doc_count":1},{"key":"FIRST PORTFOLIO SERVICING INC","doc_count":1},{"key":"FORD MOTOR CREDIT CO.","doc_count":1},{"key":"Farrell Holdings, LLC","doc_count":1},{"key":"Financial Recovery Services, Inc.","doc_count":1},{"key":"Firstsource Business Process Services, LLC","doc_count":1},{"key":"Flagstar Bank, National Association","doc_count":1},{"key":"FourLeaf Federal Credit Union","doc_count":1},{"key":"Franklin Collection Service, Inc.","doc_count":1},{"key":"Global Asset Agency, Inc.","doc_count":1},{"key":"Grant & Weber","doc_count":1},{"key":"Great American Finance Co","doc_count":1},{"key":"HEAD MERCANTILE CO., INC.","doc_count":1},{"key":"HSBC NORTH AMERICA HOLDINGS INC.","doc_count":1},{"key":"Hatfield, Inc.","doc_count":1},{"key":"Hayt Hayt & Landau, P.L. (FL)","doc_count":1},{"key":"INDEPENDENT BANK GROUP, INC.","doc_count":1},{"key":"International Computer Systems, Inc.","doc_count":1},{"key":"InvestiNet LLC","doc_count":1},{"key":"Investment Retrievers, Inc.","doc_count":1},{"key":"J&L Collection Services","doc_count":1},{"key":"JH Portfolio Debt Equities, LLC","doc_count":1},{"key":"Jacob Law Group, PLLC","doc_count":1},{"key":"John C. Heath, Attorney at Law, PLLC","doc_count":1},{"key":"Kinum, Inc., Indianapolis, IN Branch","doc_count":1},{"key":"LJ Ross Associates","doc_count":1},{"key":"Law Office of Michael J. Scott, PC","doc_count":1},{"key":"LendingPoint Holdings LLC","doc_count":1},{"key":"Lendmark Financial Services","doc_count":1},{"key":"Lockhart, Morris & Montgomery Inc.","doc_count":1},{"key":"Lyons, Doughty & Veldhuis, PC","doc_count":1},{"key":"M&T BANK CORPORATION","doc_count":1},{"key":"M.A.R.S., Inc.","doc_count":1},{"key":"MARINER FINANCE, LLC","doc_count":1},{"key":"MECHANICS BANK","doc_count":1},{"key":"MERCANTILE ADJUSTMENT BUREAU, LLC","doc_count":1},{"key":"MIDWEST RECEIVABLE SOLUTIONS LLC","doc_count":1},{"key":"MORGAN STANLEY & CO. LLC","doc_count":1},{"key":"Malen & Associates, p.c.","doc_count":1},{"key":"Marlette Funding, LLC","doc_count":1},{"key":"MicroBilt / PRBC (formerly CL Verify)","doc_count":1},{"key":"Mid-Atlantic Finance Co., Inc.","doc_count":1},{"key":"Midwest Fidelity Services, LLC","doc_count":1},{"key":"Midwest Recovery Systems","doc_count":1},{"key":"Mobiloans, LLC","doc_count":1},{"key":"MoneyLion Inc.","doc_count":1},{"key":"NISSAN MOTOR ACCEPTANCE COMPANY LLC","doc_count":1},{"key":"NRA Group, LLC","doc_count":1},{"key":"National Collection Systems, Inc.","doc_count":1},{"key":"Nelson Cruz & Associates LLC","doc_count":1},{"key":"OLIPHANT FINANCIAL, LLC","doc_count":1},{"key":"OPORTUN FINANCIAL CORPORATION","doc_count":1},{"key":"ORG GC GP BUYER, LLC","doc_count":1},{"key":"Oliphant United, Inc.","doc_count":1},{"key":"Open Dealer Exchange, LLC","doc_count":1},{"key":"P&B Capital Group, LLC","doc_count":1},{"key":"PATRICK A. CAREY, P.A.","doc_count":1},{"key":"PDQ Services, Inc.","doc_count":1},{"key":"PENNYMAC LOAN SERVICES, LLC.","doc_count":1},{"key":"PENTAGON FEDERAL CREDIT UNION","doc_count":1},{"key":"Porania, LLC","doc_count":1},{"key":"Porsche Financial Services, Inc.","doc_count":1},{"key":"Possible Financial Inc","doc_count":1},{"key":"ProCollect, Inc.","doc_count":1},{"key":"Professional Debt Mediation, Inc.","doc_count":1},{"key":"Prosper Marketplace, Inc.","doc_count":1},{"key":"R & B Corporation of Virginia","doc_count":1},{"key":"RC Willey","doc_count":1},{"key":"REGIONS FINANCIAL CORPORATION","doc_count":1},{"key":"RFNA, LP","doc_count":1},{"key":"RS Clark and Associates, Inc.","doc_count":1},{"key":"Rausch Sturm LLP","doc_count":1},{"key":"Receivables Management Partners, LLC","doc_count":1},{"key":"Receivables Performance Management, LLC","doc_count":1},{"key":"RentDebt Automated Collections, LLC","doc_count":1},{"key":"ResidentCollect, Inc.","doc_count":1},{"key":"Riverwalk Financial Corporation","doc_count":1},{"key":"Roadrunner Account Services, LLC","doc_count":1},{"key":"Rubin & Rothman, LLC","doc_count":1},{"key":"SECURITY FINANCE CORP","doc_count":1},{"key":"SECURITY SERVICE FEDERAL CREDIT UNION","doc_count":1},{"key":"STATE EMPLOYEES CREDIT UNION","doc_count":1},{"key":"STATE FARM BANK, FSB","doc_count":1},{"key":"SUNTRUST BANKS, INC.","doc_count":1},{"key":"Sentry Recovery and Collections, Inc.","doc_count":1},{"key":"Sequoia Financial Services","doc_count":1},{"key":"Sezzle Inc.","doc_count":1},{"key":"Shellpoint Partners, LLC","doc_count":1},{"key":"SinglePoint GI","doc_count":1},{"key":"Solar Mosaic LLC","doc_count":1},{"key":"Southwest Collection Services, LLC","doc_count":1},{"key":"Southwest Recovery Services, Inc.","doc_count":1},{"key":"Sparrow Financial, Inc.","doc_count":1},{"key":"Specialized Collection Systems, Inc.","doc_count":1},{"key":"Starmark Financial LLC","doc_count":1},{"key":"Stellantis Financial Services US Corp.","doc_count":1},{"key":"Sterling Infosystems Inc.","doc_count":1},{"key":"Stillman, P.C. d.b.a. Stillman Law Office","doc_count":1},{"key":"Synergetic Communication Inc","doc_count":1},{"key":"Synerprise Consulting Services, Inc.","doc_count":1},{"key":"TCF FINANCIAL CORPORATION","doc_count":1},{"key":"Tenaglia & Hunt, PA","doc_count":1},{"key":"Tesla, Inc.","doc_count":1},{"key":"Texas Guaranteed","doc_count":1},{"key":"The CBE Group, Inc.","doc_count":1},{"key":"The Outsource Group, Inc","doc_count":1},{"key":"Tower Loan of Mississippi, Inc.","doc_count":1},{"key":"Transfinancial Companies, Inc","doc_count":1},{"key":"U.S. Collections West, Inc.","doc_count":1},{"key":"Union Home Mortgage Corp","doc_count":1},{"key":"United Financial Service","doc_count":1},{"key":"United PanAm Financial Corp.","doc_count":1},{"key":"V and H Portfolio","doc_count":1},{"key":"Village Capital & Investment LLC","doc_count":1},{"key":"WLCC","doc_count":1},{"key":"Waypoint Resource Group, LLC","doc_count":1},{"key":"Westcreek Financial","doc_count":1},{"key":"Williams & Fudge, Inc","doc_count":1},{"key":"World Omni Financial Corp.","doc_count":1},{"key":"Yamaha Motor Finance Corporation USA","doc_count":1},{"key":"Zions Debt Holdings","doc_count":1},{"key":"ZuntaFi Corp","doc_count":1}]}},"state":{"doc_count":11386,"state":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"FL","doc_count":1946},{"key":"CA","doc_count":1318},{"key":"TX","doc_count":1153},{"key":"GA","doc_count":1097},{"key":"NY","doc_count":795},{"key":"NJ","doc_count":484},{"key":"IL","doc_count":426},{"key":"MI","doc_count":376},{"key":"OH","doc_count":368},{"key":"PA","doc_count":325},{"key":"NC","doc_count":313},{"key":"VA","doc_count":281},{"key":"MD","doc_count":258},{"key":"SC","doc_count":226},{"key":"LA","doc_count":193},{"key":"NV","doc_count":179},{"key":"AZ","doc_count":154},{"key":"TN","doc_count":153},{"key":"MO","doc_count":143},{"key":"MN","doc_count":113},{"key":"AL","doc_count":107},{"key":"MA","doc_count":99},{"key":"MS","doc_count":96},{"key":"WA","doc_count":86},{"key":"CT","doc_count":79},{"key":"IN","doc_count":73},{"key":"DE","doc_count":68},{"key":"CO","doc_count":56},{"key":"KY","doc_count":56},{"key":"WI","doc_count":49},{"key":"OR","doc_count":44},{"key":"UT","doc_count":36},{"key":"NM","doc_count":31},{"key":"KS","doc_count":29},{"key":"HI","doc_count":27},{"key":"AR","doc_count":24},{"key":"DC","doc_count":20},{"key":"ND","doc_count":14},{"key":"OK","doc_count":14},{"key":"RI","doc_count":9},{"key":"WV","doc_count":8},{"key":"NE","doc_count":7},{"key":"PR","doc_count":7},{"key":"AK","doc_count":6},{"key":"IA","doc_count":6},{"key":"ID","doc_count":5},{"key":"ME","doc_count":5},{"key":"MT","doc_count":4},{"key":"AP","doc_count":2},{"key":"UNITED STATES MINOR OUTLYING ISLANDS","doc_count":2},{"key":"NH","doc_count":1},{"key":"VT","doc_count":1},{"key":"WY","doc_count":1}]}},"company_public_response":{"doc_count":11386,"company_public_response":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","doc_count":6769},{"key":"Company believes it acted appropriately as authorized by contract or law","doc_count":109},{"key":"Company can't verify or dispute the facts in the complaint","doc_count":9},{"key":"Company disputes the facts presented in the complaint","doc_count":6},{"key":"Company believes the complaint is the result of a misunderstanding","doc_count":4},{"key":"Company believes complaint is the result of an isolated error","doc_count":3},{"key":"Company chooses not to provide a public response","doc_count":2},{"key":"Company believes the complaint provided an opportunity to answer consumer's questions","doc_count":1}]}},"tags":{"doc_count":11386,"tags":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Servicemember","doc_count":518},{"key":"Older American","doc_count":57},{"key":"Older American, Servicemember","doc_count":18}]}}},"_meta":{"license":"CC0","last_updated":"2026-07-14T12:00:00-05:00","last_indexed":"2026-07-14T12:00:00-05:00","total_record_count":16441818,"is_data_stale":false,"has_data_issue":false,"break_points":{"2":[14.081005,"4460121"],"3":[13.909983,"14860476"],"4":[13.562951,"8614987"],"5":[13.393711,"4255002"],"6":[13.299736,"10662126"],"7":[13.255519,"12584665"],"8":[13.206298,"9262774"]}}}