{"took":1696,"timed_out":false,"_shards":{"total":5,"successful":5,"skipped":0,"failed":0},"hits":{"total":{"value":1156282,"relation":"eq"},"max_score":null,"hits":[{"_index":"complaint-public-v1","_id":"18003568","_score":27.640825,"_source":{"product":"Mortgage","complaint_what_happened":"LoanCare has refused to validate the alleged mortgage debt or provide trust accounting, bond ledger, chain of title, or the original wet-ink promissory note. They respond only with automated emails that do not address any demands or affidavits served on them. \n\nLoanCare is attempting to enforce a debt without validation, violating : RESPA ( 12 USC 2605 ) FDCPA ( 15 USC 1692g ) TILA disclosure duties UCC 3-501, 1-202, 1-308 requirements for proof of claim LoanCare refuses to provide : Original promissory note Full accounting ledger Proof the note was not securitized Proof they are the lawful creditor Lien authority and documentation LoanCare has defaulted by silence and is now in administrative estoppel. I demand the CFPB open an investigation and compel LoanCare to produce all required documentation or update the account to PAID IN FULL and release the lien.","date_sent_to_company":"2025-11-29T00:53:41.000Z","issue":"Trouble during payment process","sub_product":"FHA mortgage","zip_code":"XXXXX","tags":"Servicemember","has_narrative":true,"complaint_id":"18003568","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"LoanCare, LLC","date_received":"2025-11-29T00:48:28.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Lien release"},"highlight":{"complaint_what_happened":["LoanCare has refused to validate the alleged mortgage debt or provide trust accounting, bond <em>ledger</em>, chain of title, or the <em>original</em> <em>wet-ink</em> promissory note. They respond only with automated emails that do not address any demands or affidavits served on them."]},"sort":[27.640825,"18003568"]},{"_index":"complaint-public-v1","_id":"13821576","_score":26.775877,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"On XX/XX/year>, I sent XXXX a formal Debt Validation Request and Demand for Proof of Claim in response to their reporting of a student loan account. My request required verification of standing, proof of original loan funding, full accounting records, a wet-ink signature contract, and documentation establishing lawful authority to report or collect on the account. I also requested proof that the obligation had not been previously discharged, settled, or satisfied through any lawful remedy, including recoupment or setoff. \n\nXXXX responded by providing only a copy of a Master Promissory Note ( MPN ) and a payment history. They did not provide the full accounting ledger, evidence of lawful ownership, sworn statements under penalty of perjury, IRS documentation, or proof that the loan was actually funded from their own assets. \n\nTheir response was materially insufficient and failed to meet the requirements of validation or substantiation of any claim. Despite this failure, XXXX continues to report the account as valid and in collection to the credit bureaus, which is inaccurate and harmful. \n\nThis constitutes a failure to investigate and correct under the Fair Credit Reporting Act ( FCRA ) and a lack of good faith performance in response to a formal dispute. I am submitting this complaint to compel proper investigation, enforcement, and correction of the record.","date_sent_to_company":"2025-06-01T14:01:14.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"35235","tags":null,"has_narrative":true,"complaint_id":"13821576","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2025-06-01T14:00:48.000Z","state":"AL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["On XX/XX/year>, I sent XXXX a formal Debt Validation Request and Demand for <em>Proof</em> of <em>Claim</em> in response to their reporting of a student loan account. My request required verification of standing, <em>proof</em> of <em>original</em> loan funding, full accounting records, a <em>wet-ink</em> signature contract, and documentation establishing lawful authority to report or collect on the account."]},"sort":[26.775877,"13821576"]},{"_index":"complaint-public-v1","_id":"13821574","_score":26.775877,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"On XX/XX/year>, I sent XXXX a formal Debt Validation Request and Demand for Proof of Claim in response to their reporting of a student loan account. My request required verification of standing, proof of original loan funding, full accounting records, a wet-ink signature contract, and documentation establishing lawful authority to report or collect on the account. I also requested proof that the obligation had not been previously discharged, settled, or satisfied through any lawful remedy, including recoupment or setoff. \n\nXXXX responded by providing only a copy of a Master Promissory Note ( MPN ) and a payment history. They did not provide the full accounting ledger, evidence of lawful ownership, sworn statements under penalty of perjury, IRS documentation, or proof that the loan was actually funded from their own assets.\n\nTheir response was materially insufficient and failed to meet the requirements of validation or substantiation of any claim. Despite this failure, XXXX continues to report the account as valid and in collection to the credit bureaus, which is inaccurate and harmful. \n\nThis constitutes a failure to investigate and correct under the Fair Credit Reporting Act ( FCRA ) and a lack of good faith performance in response to a formal dispute. I am submitting this complaint to compel proper investigation, enforcement, and correction of the record.","date_sent_to_company":"2025-06-01T14:01:15.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"35235","tags":null,"has_narrative":true,"complaint_id":"13821574","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-06-01T14:00:48.000Z","state":"AL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["On XX/XX/year>, I sent XXXX a formal Debt Validation Request and Demand for <em>Proof</em> of <em>Claim</em> in response to their reporting of a student loan account. My request required verification of standing, <em>proof</em> of <em>original</em> loan funding, full accounting records, a <em>wet-ink</em> signature contract, and documentation establishing lawful authority to report or collect on the account."]},"sort":[26.775877,"13821574"]},{"_index":"complaint-public-v1","_id":"13821591","_score":26.675205,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"On XX/XX/2025, I sent Nelnet a formal Debt Validation Request and Demand for Proof of Claim in response to their reporting of a student loan account. My request required verification of standing, proof of original loan funding, full accounting records, a wet-ink signature contract, and documentation establishing lawful authority to report or collect on the account. I also requested proof that the obligation had not been previously discharged, settled, or satisfied through any lawful remedy, including recoupment or setoff. \nNelnet responded by providing only a copy of a Master Promissory Note ( MPN ) and a payment history. They did not provide the full accounting ledger, evidence of lawful ownership, sworn statements under penalty of perjury, IRS documentation, or proof that the loan was actually funded from their own assets. \n\nTheir response was materially insufficient and failed to meet the requirements of validation or substantiation of any claim. Despite this failure, Nelnet continues to report the account as valid and in collection to the credit bureaus, which is inaccurate and harmful. \n\nThis constitutes a failure to investigate and correct under the Fair Credit Reporting Act ( FCRA ) and a lack of good faith performance in response to a formal dispute. I am submitting this complaint to compel proper investigation, enforcement, and correction of the record.","date_sent_to_company":"2025-06-01T14:01:18.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"35235","tags":null,"has_narrative":true,"complaint_id":"13821591","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Nelnet, Inc.","date_received":"2025-06-01T13:28:14.000Z","state":"AL","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["On XX/XX/2025, I sent Nelnet a formal Debt Validation Request and Demand for <em>Proof</em> of <em>Claim</em> in response to their reporting of a student loan account. My request required verification of standing, <em>proof</em> of <em>original</em> loan funding, full accounting records, a <em>wet-ink</em> signature contract, and documentation establishing lawful authority to report or collect on the account."]},"sort":[26.675205,"13821591"]},{"_index":"complaint-public-v1","_id":"13821575","_score":26.675205,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"On XX/XX/year>, I sent XXXX a formal Debt Validation Request and Demand for Proof of Claim in response to their reporting of a student loan account. My request required verification of standing, proof of original loan funding, full accounting records, a wet-ink signature contract, and documentation establishing lawful authority to report or collect on the account. I also requested proof that the obligation had not been previously discharged, settled, or satisfied through any lawful remedy, including recoupment or setoff. \n\nXXXX responded by providing only a copy of a Master Promissory Note ( MPN ) and a payment history. They did not provide the full accounting ledger, evidence of lawful ownership, sworn statements under penalty of perjury, IRS documentation, or proof that the loan was actually funded from their own assets. \n\nTheir response was materially insufficient and failed to meet the requirements of validation or substantiation of any claim. Despite this failure, XXXX continues to report the account as valid and in collection to the credit bureaus, which is inaccurate and harmful. \n\nThis constitutes a failure to investigate and correct under the Fair Credit Reporting Act ( FCRA ) and a lack of good faith performance in response to a formal dispute. I am submitting this complaint to compel proper investigation, enforcement, and correction of the record.","date_sent_to_company":"2025-06-01T14:01:23.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"35235","tags":null,"has_narrative":true,"complaint_id":"13821575","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"EQUIFAX, INC.","date_received":"2025-06-01T14:00:48.000Z","state":"AL","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["On XX/XX/year>, I sent XXXX a formal Debt Validation Request and Demand for <em>Proof</em> of <em>Claim</em> in response to their reporting of a student loan account. My request required verification of standing, <em>proof</em> of <em>original</em> loan funding, full accounting records, a <em>wet-ink</em> signature contract, and documentation establishing lawful authority to report or collect on the account."]},"sort":[26.675205,"13821575"]},{"_index":"complaint-public-v1","_id":"13697218","_score":25.515348,"_source":{"product":"Debt collection","complaint_what_happened":"Update : After reviewing the original XXXX XXXX billing, I acknowledge that the name used was in Proper Case. My dispute remains based on the lack of a wet-ink signed contract, missing itemized breakdown, and no lawful proof of debt assignment to Aldous & Associates . The claim remains unvalidated under FDCPA","date_sent_to_company":"2025-05-24T20:11:03.000Z","issue":"False statements or representation","sub_product":"Other debt","zip_code":"34758","tags":null,"has_narrative":true,"complaint_id":"13697218","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Aldous & Associates, PLLC","date_received":"2025-05-24T20:06:36.000Z","state":"FL","company_public_response":null,"sub_issue":"Attempted to collect wrong amount"},"highlight":{"complaint_what_happened":["Update : After reviewing the <em>original</em> XXXX XXXX billing, I acknowledge that the name used was in <em>Proper</em> Case. My dispute remains based on the lack of a <em>wet-ink</em> signed contract, missing itemized breakdown, and no lawful <em>proof</em> of debt assignment to Aldous & Associates . The <em>claim</em> remains unvalidated under FDCPA"]},"sort":[25.515348,"13697218"]},{"_index":"complaint-public-v1","_id":"17646015","_score":24.54756,"_source":{"product":"Vehicle loan or lease","complaint_what_happened":"XXXX XXXX XXXX XXXX XXXX XXXX XXXXAlly Financial Inc.\\nAlly XXXX XXXX XXXX XXXX XXXX XXXX XXXX XXXXSubject: Dispute of Auto Loan Reporting and Demand for Validation (New Investigation)\\n\\nTo Whom It May Concern:\\n\\nI am formally disputing the auto loan currently being reported on my credit file by Ally Financial. This is a new investigation request and not a repeat complaint. I am submitting this as a distinct matter through the CFPB and expect full compliance with their oversight.\\n\\nUnder the Fair Credit Reporting Act (FCRA), you are required to report only information that is accurate, complete, and verifiable. Therefore, I am requesting the following:\\n\\nProof of Funding and Consideration: Provide evidence that Ally used its own capital to originate this loan and did not rely on a warehouse line of credit or other borrowed funds. Also provide proof of actual consideration, including evidence of funds transferred from Ally to the dealer at the time of origination.\\n\\nDetailed Accounting Ledger: I am requesting a complete and detailed accounting ledger for this loan, including a record of the original funding source, the chain of assignment, and all transactions related to the note.\\n\\nChain of Assignment and Ownership: Provide the full chain of assignment, identifying whether the contract was sold, assigned, securitized, or pledged. If the original note has been transferred, provide the custodians name and the location of the original wet-ink contract.\\n\\nIf Ally cannot verify funding, ownership, and consideration with original documentation, then continued reporting violates: \\n FCRA 15 U.S.C. 1681e(b) \\n FCRA 15 U.S.C. 1681i \\n FTC Credit Practices Rules \\n UCC Article 9 concerning chattel paper and secured interests.\\n\\nFurthermore, I am requesting a full and detailed accounting ledger for this loan. This includes a clear record of the original funding source, the chain of assignment, and any transactions that have taken place since the loans origination. \\n\\nUnder the Fair Credit Reporting Act (FCRA), you are required to report only information that is accurate and fully verifiable. If you cannot verify the funding source and ownership of this loan in compliance with the FCRA, you must immediately delete this tradeline from my credit report. \\n\\nPlease be aware that this is a new investigation filed through the CFPB, and I expect full compliance with their oversight. This is not a repeat complaint but a distinct and separate request for verification.\\n\\nThis is a formal request for a new investigation, and I expect a timely and thorough response. Thank you for your prompt attention to this matter.\\n\\nSincerely,XXXX XXXX","date_sent_to_company":"2025-12-02T23:59:50.000Z","issue":"Repossession","sub_product":"Loan","zip_code":"32909","tags":"Servicemember","has_narrative":true,"complaint_id":"17646015","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"ALLY FINANCIAL INC.","date_received":"2025-12-02T23:35:18.000Z","state":"FL","company_public_response":null,"sub_issue":"Deficiency balance after repossession"},"highlight":{"complaint_what_happened":["\\n\\n<em>Detailed</em> Accounting <em>Ledger</em>: I am requesting a complete and <em>detailed</em> accounting <em>ledger</em> for this loan, including a record of the <em>original</em> funding source, the chain of assignment, and all transactions related to the note.\\n\\nChain of Assignment and Ownership: Provide the full chain of assignment, identifying whether the contract was sold, assigned, securitized, or pledged. If the <em>original</em> note has been transferred, provide the custodians name and the location of the <em>original</em> <em>wet-ink</em> contract."]},"sort":[24.54756,"17646015"]},{"_index":"complaint-public-v1","_id":"4366770","_score":24.327587,"_source":{"product":"Debt collection","complaint_what_happened":"First midland reported on my credit report without ever contacting me via any formal written communication. Second Midland has not provided me with a validated debt as allowed to the debtor under 15 USC 1692 ( G ) SECTUIN 809B.XXXXXXXX hasnt yet to provide a valid basis for the debt, such as the original contract/agreement/promissory note between me and the original creditor bearing my wet-ink signature. Midland needs to provide me with the original credit claims that this debt became due and when it became delinquent. Midland has not provided me with a copy of my last billing statement sent to me by the original creditor. Midland has yet to supply a verified sworn to by affidavit copy of the contract your firm has with the original creditor, authoring them to engage in collection activating against the above alleged account. Midland hasnt provided me with certificate of authority and or proof that its able to collect in Florida. I would need a ledger statement showing the full accounting of the alleged obligation theyre attempting to collect.","date_sent_to_company":"2021-05-11T04:45:42.000Z","issue":"Written notification about debt","sub_product":"I do not know","zip_code":"333XX","tags":null,"has_narrative":true,"complaint_id":"4366770","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"ENCORE CAPITAL GROUP INC.","date_received":"2021-05-11T00:42:53.000Z","state":"FL","company_public_response":null,"sub_issue":"Didn't receive notice of right to dispute"},"highlight":{"complaint_what_happened":["Second Midland has not provided me with a validated debt as allowed to the debtor under 15 USC 1692 ( G ) SECTUIN 809B.XXXXXXXX hasnt yet to provide a valid basis for the debt, such as the <em>original</em> contract/agreement/promissory note between me and the <em>original</em> creditor bearing my <em>wet-ink</em> signature. Midland needs to provide me with the <em>original</em> credit <em>claims</em> that this debt became due and when it became delinquent."]},"sort":[24.327587,"4366770"]},{"_index":"complaint-public-v1","_id":"18118396","_score":23.380861,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am filing this new complaint because Pro Collect closed my previous complaint ( Case # XXXX ) claiming they had provided \" proof '' of the debt. This is false. \n\nOn XX/XX/year>, I finally received their response via mail. It contained ONLY a generic, computer-generated ledger and a past notice. This response is legally insufficient and fails to validate the debt for the following reasons : 1. FAILURE TO VALIDATE ( NO CONTRACT ) : In my previous complaint, I explicitly requested the Original Lease Agreement bearing my wet-ink signature. Pro Collect failed to provide this. A printed ledger is NOT a contract. Without a signed agreement, they can not prove I authorized these specific charges or the numerous \" {$5.00} Late Fees '' listed.\n\n2. ILLICIT DOUBLE REPORTING ( DOUBLE JEOPARDY ) : Additionally, this single alleged debt is being reported in a way that negatively impacts my credit report multiple times ( duplicate reporting ). This artificially inflates the damage to my credit score and violates the FCRA 's requirement for accuracy.\n\n3. NO CHAIN OF TITLE : They failed to provide any document proving the legal assignment or sale of this debt from the original creditor to Pro Collect.\n\nPro Collect closed the previous case to avoid properly addressing these violations. Since they can not produce the signed contract I requested, I demand the IMMEDIATE DELETION of this unverified account from all my credit reports.","date_sent_to_company":"2025-12-03T20:52:32.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"Credit reporting","zip_code":"84054","tags":null,"has_narrative":true,"complaint_id":"18118396","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"ProCollect, Inc.","date_received":"2025-12-03T20:38:41.000Z","state":"UT","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Difficulty submitting a dispute or getting information about a dispute over the phone"},"highlight":{"complaint_what_happened":["FAILURE TO VALIDATE ( NO CONTRACT ) : In my previous complaint, I explicitly requested the <em>Original</em> Lease Agreement bearing my <em>wet-ink</em> signature. Pro Collect failed to provide this. A printed <em>ledger</em> is NOT a contract. Without a signed agreement, they can not prove I authorized these specific charges or the numerous \" {$5.00} Late Fees '' listed.\n\n2."]},"sort":[23.380861,"18118396"]},{"_index":"complaint-public-v1","_id":"9393712","_score":23.329489,"_source":{"product":"Debt collection","complaint_what_happened":"Demand for face to face meeting with an individual authorized employee of the Creditor who owns the account receivable due from me to discuss transfer of property Deed in exchange of return of original documents and wet-ink signed release of all liens by an authorized accountant/bookkeeper of this Creditor and a copy of the ledger evidencing that said account receivable is closed.\n\nI OFFER THE PROPERTY DEED AND ALL EQUITY ON THREE CONDITIONS : ( A ) PRODUCTION OF THE ORIGINAL NOTE AND THE RIGHT TO INSPECT IT FOR AUTHENTICITY ( B ) PRODUCTION OF PROOF OF PAYMENT AT ORIGINATION AND ALL TRANSFERS UPON WHICH THE PRETENDER LENDER RELIES FOR ITS AUTHORITY TO COLLECT THE MONEY AND ( C ) PROOF OF LOSS BY ACCESS TO THOSE PEOPLE WHO MIGHT HAVE RECEIVED AN ASSIGNMENT OF THE LOAN OR WHO HAVE A BACK-DOOR OWNERSHIP INTEREST IN THE LOAN THROUGH OWNERSHIP OF A DERIVATIVE OR CREDIT DEFAULT SWAP.","date_sent_to_company":"2024-07-01T10:36:33.000Z","issue":"Attempts to collect debt not owed","sub_product":"Mortgage debt","zip_code":"490XX","tags":"Servicemember","has_narrative":true,"complaint_id":"9393712","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"WELLS FARGO & COMPANY","date_received":"2024-07-01T10:36:32.000Z","state":"MI","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Debt is not yours"},"highlight":{"complaint_what_happened":["Demand for face to face meeting with an individual authorized employee of the Creditor who owns the account receivable due from me to discuss transfer of property Deed in exchange of return of <em>original</em> documents and <em>wet-ink</em> signed release of all liens by an authorized accountant/bookkeeper of this Creditor and a copy of the <em>ledger</em> evidencing that said account receivable is closed."]},"sort":[23.329489,"9393712"]},{"_index":"complaint-public-v1","_id":"15330251","_score":23.02538,"_source":{"product":"Debt collection","complaint_what_happened":"On XX/XX/year>, I received an email from Resurgent Capital Services claiming to be managing an account allegedly owed to LVNV Funding LLC from an original XXXX  XXXX account ending in XXXX. They are attempting to collect {$1200.00}. \n\nResurgent / LVNV Funding is not the original creditor. I have no contractual relationship with them, nor did I ever sign a two-party wet-ink contract with their company. Their email does not provide any evidence of a valid assignment of debt or proof of ownership. \n\nThis communication appears to be in violation of the Fair Debt Collection Practices Act ( FDCPA ), which requires debt collectors to provide proper validation upon request. Presenting themselves as if they have authority to collect, without proof of assignment and without an original contract, is misleading and deceptive. \n\nIssues to be investigated : Whether Resurgent / LVNV Funding has legal standing or proper chain of title to collect this alleged debt.\nWhether they are misrepresenting themselves as the creditor when they are not.\n\nWhether they can provide a signed, wet-ink contract binding me to them.\n\nWhether their communications violate FDCPA 807 ( false or misleading representations ) and 809 ( validation of debts ). Requested Resolution : 1. Require Resurgent / LVNV Funding to i\nmmediately cease collection attempts until they provide full validation, including the original signed agreement with my signature.\n\n2. Remove all negative reporting related to this alleged account from any credit reporting agencies.\n\n3. Investigate whether Resurgent / LVNV Funding is engaged in deceptive practices by attempting to collect without proof of ownership or contract.\n\n4. Place corrective actions or penalties if violations are confirmed.","date_sent_to_company":"2025-08-16T14:05:57.000Z","issue":"Electronic communications","sub_product":"I do not know","zip_code":"60423","tags":null,"has_narrative":true,"complaint_id":"15330251","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Resurgent Capital Services L.P.","date_received":"2025-08-16T13:57:04.000Z","state":"IL","company_public_response":null,"sub_issue":"Contacted before 8am or after 9pm"},"highlight":{"complaint_what_happened":["On XX/XX/year>, I received an email from Resurgent Capital Services <em>claiming</em> to be managing an account allegedly owed to LVNV Funding LLC from an <em>original</em> XXXX  XXXX account ending in XXXX. They are attempting to collect {$1200.00}. \n\nResurgent / LVNV Funding is not the <em>original</em> creditor. I have no contractual relationship with them, nor did I ever sign a two-party <em>wet-ink</em> contract with their company."]},"sort":[23.02538,"15330251"]},{"_index":"complaint-public-v1","_id":"14904731","_score":23.021416,"_source":{"product":"Debt collection","complaint_what_happened":"Unverifiable debt ; demand for strict proof of debt 's validity, including original contract/agreement, detailed ledger from original creditor, and irrefutable proof of legal authorization to collect. debt approaching XXXX  year compliance limit requesting debt be removed.","date_sent_to_company":"2025-07-26T18:21:54.000Z","issue":"Took or threatened to take negative or legal action","sub_product":"Telecommunications debt","zip_code":"89031","tags":null,"has_narrative":true,"complaint_id":"14904731","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CL Holdings LLC","date_received":"2025-07-26T18:17:55.000Z","state":"NV","company_public_response":null,"sub_issue":"Threatened or suggested your credit would be damaged"},"highlight":{"complaint_what_happened":["Unverifiable debt ; demand for strict <em>proof</em> of debt 's validity, including <em>original</em> contract/agreement, <em>detailed</em> <em>ledger</em> from <em>original</em> creditor, and irrefutable <em>proof</em> of legal authorization to collect. debt approaching XXXX  year compliance limit requesting debt be removed."]},"sort":[23.021416,"14904731"]},{"_index":"complaint-public-v1","_id":"5278325","_score":22.900005,"_source":{"product":"Debt collection","complaint_what_happened":"I have previously requested more information about the debt specified- more specifically debt validation.. The company keep sending the same information over and over. The debt collectors failed doing the following : Collector failed to validate a debt as allowed to the debtor under 15 USC 1692 ( g ) Section 809 ( b ). Collector failed to provide a valid basis for the debt, such as the original contract/agreement, promissory note between Consumer and original creditor, bearing Consumer wet-ink signature. 3 ) Collector failed to provide proof when the original creditor claims this debt became due and when it became delinquent. ) Collector failed to provide a valid basis for the debt, such as the original contract/agreement, promissory note between Consumer and Collector, bearing Consumer wet-ink signature. 5 ) Collector failed to provide a copy of the last billing statement sent to Consumer by the original creditor. ) Collector failed to provide late payment notice and/or account closing notice provided by the original creditor ) Collector failed to provide Bill/Summary of Consumer Rights. ) Collector failed to provide me a verified ( sworn to by Affidavit ) copy of the contract your firm has with the original creditor authorizing your firm to engage in collection activities on their behalf against the above-alleged account. ) Collector failed to provide me a verified certificate of authority, and/or proof that your company are licensed to collect in my State. ) Collector failed to provide general ledger statement showing the full accounting of the alleged obligation you are attempting to collect, accompanied by a commercial affidavit by the original custodian of the books and records. ) Collector failed to provide the account and general ledger statement showing the full accounting of the alleged obligation that you are now attempting to collect. Such as FR 2046 balance sheet ( OMB # 's 2046, 2049, 2099 ), 1099 OID report, S-3/A registration statement, 424-B5 prospectus, RC-S, and RC-B call schedules. ) Collector failed to provide verification and/or copy of any judgment if applicable. ) Collector failed to provide proof of any interest, fees or other charges expressly authorized by the agreement. ) Collector failed to provide a certified copy of all Public Hazard Bond ( XXXX ) and Liability Insurance Policy ( XXXX ) and accounting demonstrating the financial capability of Collector. ) Collector failed to provide proof that the alleged debt has not already been satisfied by any means available including but not limited to, a Tax write-off, an Insurance Claim or selling the purported debt to third party debt collector. XXXX ) Collector failed to provide a Statute of Limitations expressly authorized by the agreement. Thus, Collector cant validate Statute of Limitations debt starting and expiration date. XXXX ) Finally, the Collector failed to provide an affidavit signed under Penalty of Perjury that Collector or any agent ( XXXX ) acting on their behalf has not violated any portion of the Fair Debt Collection Practice Act. \n\n\nThis is currently showing on my credit reports with account number XXXX. This company is also not legally authorized to collect debt in my state of residence Arkansas.","date_sent_to_company":"2022-03-02T21:33:07.000Z","issue":"Written notification about debt","sub_product":"Payday loan debt","zip_code":"720XX","tags":null,"has_narrative":true,"complaint_id":"5278325","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"CURO Intermediate Holdings","date_received":"2022-03-02T21:19:23.000Z","state":"AR","company_public_response":null,"sub_issue":"Didn't receive enough information to verify debt"},"highlight":{"complaint_what_happened":["Collector failed to provide a valid basis for the debt, such as the <em>original</em> contract/agreement, promissory note between Consumer and <em>original</em> creditor, bearing Consumer <em>wet-ink</em> signature. 3 ) Collector failed to provide <em>proof</em> when the <em>original</em> creditor <em>claims</em> this debt became due and when it became delinquent. ) Collector failed to provide a valid basis for the debt, such as the <em>original</em> contract/agreement, promissory note between Consumer and Collector, bearing Consumer <em>wet-ink</em> signature. 5 ) Collector"]},"sort":[22.900005,"5278325"]},{"_index":"complaint-public-v1","_id":"5127452","_score":22.835512,"_source":{"product":"Debt collection","complaint_what_happened":"I have sent 2 letters to XXXX dated XX/XX/21 and XX/XX/21 requesting more information about the debt specified. The company keep sending the same information over and over. The debt collectors failed doing the following : XXXX ) Collector failed to validate a debt as allowed to the debtor under 15 USC 1692 ( g ) Section 809 ( b ). \nXXXX ) Collector failed to provide a valid basis for the debt, such as the original contract/agreement, promissory note between Consumer and original creditor, bearing Consumer wet-ink signature.\n\n3 ) Collector failed to provide proof when the original creditor claims this debt became due and when it became delinquent. \nXXXX ) Collector failed to provide a valid basis for the debt, such as the original contract/agreement, promissory note between Consumer and Collector, bearing Consumer wet-ink signature.\n\n5 ) Collector failed to provide a copy of the last billing statement sent to Consumer by the original creditor. \nXXXX ) Collector failed to provide late payment notice and/or account closing notice provided by the original creditor XXXX ) Collector failed to provide Bill/Summary of Consumer Rights. \nXXXX ) Collector failed to provide me a verified ( sworn to by Affidavit ) copy of the contract your firm has with the original creditor authorizing your firm to engage in collection activities on their behalf against the above-alleged account. \nXXXX ) Collector failed to provide me a verified certificate of authority, and/or proof that your company are licensed to collect in my State. \nXXXX ) Collector failed to provide general ledger statement showing the full accounting of the alleged obligation you are attempting to collect, accompanied by a commercial affidavit by the original custodian of the books and records. \nXXXX ) Collector failed to provide the account and general ledger statement showing the full accounting of the alleged obligation that you are now attempting to collect. Such as FR 2046 balance sheet ( OMB # 's 2046, 2049, 2099 ), 1099 OID report, S-3/A registration statement, 424-B5 prospectus, RC-S, and RC-B call schedules. \nXXXX ) Collector failed to provide verification and/or copy of any judgment if applicable. \nXXXX ) Collector failed to provide proof of any interest, fees or other charges expressly authorized by the agreement. \nXXXX ) Collector failed to provide a certified copy of all Public Hazard Bond ( s ) and Liability Insurance Policy ( s ) and accounting demonstrating the financial capability of Collector. \nXXXX ) Collector failed to provide proof that the alleged debt has not already been satisfied by any means available including but not limited to, a Tax write-off, an Insurance Claim or selling the purported debt to third party debt collector. \nXXXX ) Collector failed to provide a Statute of Limitations expressly authorized by the agreement. Thus, Collector cant validate Statute of Limitations debt starting and expiration date. \nXXXX ) Finally, the Collector failed to provide an affidavit signed under Penalty of Perjury that Collector or any agent ( s ) acting on their behalf has not violated any portion of the Fair Debt Collection Practice Act.","date_sent_to_company":"2022-01-19T17:49:30.000Z","issue":"Attempts to collect debt not owed","sub_product":"Credit card debt","zip_code":"11357","tags":null,"has_narrative":true,"complaint_id":"5127452","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSWORLD SYSTEMS INC","date_received":"2022-01-19T16:11:33.000Z","state":"NY","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Debt is not yours"},"highlight":{"complaint_what_happened":["XXXX ) Collector failed to provide a valid basis for the debt, such as the <em>original</em> contract/agreement, promissory note between Consumer and <em>original</em> creditor, bearing Consumer <em>wet-ink</em> signature.\n\n3 ) Collector failed to provide <em>proof</em> when the <em>original</em> creditor <em>claims</em> this debt became due and when it became delinquent."]},"sort":[22.835512,"5127452"]},{"_index":"complaint-public-v1","_id":"18515061","_score":22.605568,"_source":{"product":"Mortgage","complaint_what_happened":"MidFirst Bank foreclosed on my property without the production of any/all original documents. I was denied civilian due process and the trial court judge signed a summary judgement for possession denying my right to a trial and due process of law. Demand for Discovery and Accounting, pursuant to the inherent jurisdiction of equity over trusts and fiduciaries, MidFirst Bank is hereby compelled to produce the required original wet-ink instruments and documents for inspection. \nXXXX. The original wet-ink promissory note/allonge and any endorsements. \nXXXX. The full chain of assignments of any mortgage or deed of trust related to the res. \nXXXX. All securitization Records, including trust, pulling agreements, certificates, and valid assignments. \nXXXX. All credits, payments, insurance proceeds, validation of debt and derivative recoveries applied against the alleged obligation. \nXXXX. Any and all ledger or accounting records, showing balance of obligation after subrogation, insurance, recovery or right off.","date_sent_to_company":"2026-01-06T23:04:56.000Z","issue":"Struggling to pay mortgage","sub_product":"FHA mortgage","zip_code":"19141","tags":null,"has_narrative":true,"complaint_id":"18515061","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"MIDFIRST BANK","date_received":"2026-01-06T21:49:13.000Z","state":"PA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Foreclosure"},"highlight":{"complaint_what_happened":["MidFirst Bank foreclosed on my property without the production of any/all <em>original</em> documents. I was denied civilian due process and the trial court judge signed a summary judgement for possession denying my right to a trial and due process of law. Demand for Discovery and Accounting, pursuant to the inherent jurisdiction of equity over trusts and fiduciaries, MidFirst Bank is hereby compelled to produce the required <em>original</em> <em>wet-ink</em> instruments and documents for inspection. \nXXXX."]},"sort":[22.605568,"18515061"]},{"_index":"complaint-public-v1","_id":"13762485","_score":22.591948,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I am writing to formally dispute inaccurate information appearing on my credit report/ in your records regarding an account with the following details : Account Name XXXX XXXX XXXX Account XXXX : XXXX am disputing this account because I believe the information reported is inaccurate and/or can not be substantiated. I do not know this debt, nor do I recall entering into any contract or agreement that would establish my liability for this account. Under the Fair Credit Reporting Act ( FCRA ) and other applicable laws, I demand that you investigate this claim thoroughly and provide immediate proof of ownership of this debt, including but not limited to : Original Contract or Agreement : A copy of the original signed contract or agreement that establishes my obligation for this debt. Chain of Title : Documentation proving the complete chain of ownership of this debt, from the original creditor to Detailed Account Ledger/Notes : A complete and detailed accounting ledger showing the original amount, all payments made ( if any ), interest, fees, and the current balance, along with any relevant internal notes pertaining to the account. Unless you can provide verifiable proof of ownership of this debt, the original contract, and a comprehensive ledger as requested above, this account must be removed from my credit history immediately. Please be advised that if this information is not promptly verified and the requested documentation provided, or if the account is not removed from my credit report/records, I will consider pursuing all available remedies under federal and state law, including but not limited to the FCRA. I expect a response to this dispute within the federally mandated timeframe of 30 days ( or 45 days if new information is provided ). Please send all correspondence and requested documentation to the address listed above. Thank you for your prompt attention to this critical matter. Sincerely,","date_sent_to_company":"2025-05-27T17:30:52.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"43130","tags":null,"has_narrative":true,"complaint_id":"13762485","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Experian Information Solutions Inc.","date_received":"2025-05-27T17:28:13.000Z","state":"OH","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["Chain of Title : Documentation proving the complete chain of ownership of this debt, from the <em>original</em> creditor to <em>Detailed</em> Account <em>Ledger</em>/Notes : A complete and <em>detailed</em> accounting <em>ledger</em> showing the <em>original</em> amount, all payments made ( if any ), interest, fees, and the current balance, along with any relevant internal notes pertaining to the account."]},"sort":[22.591948,"13762485"]},{"_index":"complaint-public-v1","_id":"3952315","_score":22.447731,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"on XX/XX/2020 I spoke with a representative from TRANSUNION about my \" INVESTIGATION RESULTS '' Please be advised this is my THIRD WRITTEN REQUEST. In the results of your investigation, you stated in writing that you verified that this item ( XXXX  XXXX XXXX XXXX ( XXXX XXXX  ) ( XXXX XXXX ) is being reported correctly? with SEVERAL INCONSISTENCIES reported on this account how could you verify it? Who verified this account? This is not a request for VERIFICATION or proof of mailing address but a request for VALIDATION made pursuant to the above-named Title and Section. Now, I respectfully request that TRANSUION provide me with competent evidence that I have any legal obligation to pay this debt OR DELETE THIS FRIVOLOUS ACCOUNT IMMEDIATELY or provide the following 1 ) Please validate a debt as allowed to the debtor under 15 USC 1692 ( g ) Section 809 ( b ) ; 2 ) Please provide a valid basis for the debt, such as the original contract/agreement, the promissory note between Consumer and original creditor, bearing Consumer wet-ink signature ; 3 ) Please provide proof when the original creditor claims this debt became due and when it became delinquent ; 4 ) Please provide a valid basis for the debt, such as the original contract/agreement, the promissory note between Consumer and Collector, bearing Consumer wet-ink signature ; 5 ) Please provide a copy of the last billing statement sent to Consumer by the original creditor ; 6 ) Please provide late payment notice and/or account closing notice provided by the original creditor ; 7 ) Please provide me a verified ( sworn to by Affidavit ) copy of the contract your firm has with the original creditor authorizing your firm to engage in collection activities on their behalf against the above- alleged account ; 8 ) Please provide me a verified certificate of authority, and/or proof that your company are licensed to collect in my State ; 9 ) Please provide general ledger statement showing the full accounting of the alleged obligation you are attempting to collect, accompanied by a commercial affidavit by the original custodian of the books and records ; 10 ) Please provide the account and general ledger statement showing the full accounting of the alleged obligation that you are now attempting to collect. Such as FR 2046 balance sheet ( OMB # 's 2046, 2049, 2099 ), 1099 OID report, S-3/A registration statement, 424-B5 prospectus, RC-S, and RC-B call schedules ; 11 ) Please provide verification and/or copy of any judgment if applicable ; 12 ) Please provide proof of any interest, fees or other charges expressly authorized by the agreement ; 13 ) Please provide a certified copy of all Public Hazard Bond ( s ) and Liability Insurance Policy ( s ) and accounting demonstrating the financial capability of Collector ; 14 ) Please provide proof that the alleged debt has not already been satisfied by any means available including but not limited to, a Tax write-off, an Insurance Claim or selling the purported debt to third party debt collector ; 15 ) Please provide a Statute of Limitations expressly authorized by the agreement ; 16 ) Finally, please provide an affidavit signed under Penalty of Perjury that Collector or any agent ( s ) acting on their behalf has not violated any portion of the Fair Debt Collection Practice Act.","date_sent_to_company":"2020-11-13T15:20:05.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"60438","tags":null,"has_narrative":true,"complaint_id":"3952315","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"TRANSUNION INTERMEDIATE HOLDINGS, INC.","date_received":"2020-11-13T15:20:01.000Z","state":"IL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["when the <em>original</em> creditor <em>claims</em> this debt became due and when it became delinquent ; 4 ) Please provide a valid basis for the debt, such as the <em>original</em> contract/agreement, the promissory note between Consumer and Collector, bearing Consumer <em>wet-ink</em> signature ; 5 ) Please provide a copy of the last billing statement sent to Consumer by the <em>original</em> creditor ; 6 ) Please provide late payment notice and/or account closing notice provided by the <em>original</em> creditor ; 7 ) Please provide me a verified"]},"sort":[22.447731,"3952315"]},{"_index":"complaint-public-v1","_id":"13174048","_score":22.39307,"_source":{"product":"Mortgage","complaint_what_happened":"XXXX XXXX  ( division of MidFirst Bank ) continues to engage in unlawful collection practices on a disputed mortgage account without proper validation. \n\nDespite my formal debt validation demands under the FDCPA and FCRA, XXXX refuses to provide legally sufficient proof of ownership, including a wet-ink original note, endorsement chain, and notarized documentation of standing. Their response merely recycles PDFs of previously disputed documents, which do not satisfy the validation requirements under 15 U.S.C. 1692g. \n\nXXXX incorrectly claims exemption from the FDCPA because they \" own '' the loan. However, the loan was in default at the time of acquisition, making them a \" debt collector '' under XXXX XXXX XXXX XXXX, XXXX and related federal precedent. \n\nXXXX also refuses to provide proof of licensure or XXXX credentials for debt collection enforcement in XXXX. Meanwhile, they continue negative credit reporting and written collection efforts in direct violation of 15 U.S.C. 1692g ( b ) while the debt remains unvalidated.\n\nMidlands conduct is deceptive, abusive, and undermines fundamental consumer rights under federal law. Immediate regulatory enforcement is required.","date_sent_to_company":"2025-04-25T19:53:07.000Z","issue":"Incorrect information on your report","sub_product":"FHA mortgage","zip_code":"30075","tags":null,"has_narrative":true,"complaint_id":"13174048","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"MIDFIRST BANK","date_received":"2025-04-25T19:43:19.000Z","state":"GA","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Account status incorrect"},"highlight":{"complaint_what_happened":["XXXX XXXX  ( division of MidFirst Bank ) continues to engage in unlawful collection practices on a disputed mortgage account without <em>proper</em> validation. \n\nDespite my formal debt validation demands under the FDCPA and FCRA, XXXX refuses to provide legally sufficient <em>proof</em> of ownership, including a <em>wet-ink</em> <em>original</em> note, endorsement chain, and notarized documentation of standing."]},"sort":[22.39307,"13174048"]},{"_index":"complaint-public-v1","_id":"3952861","_score":22.35337,"_source":{"product":"Credit reporting, credit repair services, or other personal consumer reports","complaint_what_happened":"on XX/XX/2020 I spoke with a representative from XXXX  about my \" INVESTIGATION RESULTS '' Please be advised this is my THIRD WRITTEN REQUEST. In the results of your investigation, you stated in writing that you verified that this item ( I C SYSTEMS ) ( XXXX XXXX  ) ( XXXX XXXX ) is being reported correctly? with SEVERAL INCONSISTENCIES reported on this account how could you verify it? Who verified this account? This is not a request for VERIFICATION or proof of mailing address but a request for VALIDATION made pursuant to the above-named Title and Section. Now, I respectfully request that XXXX provide me with competent evidence that I have any legal obligation to pay this debt OR DELETE THIS FRIVOLOUS ACCOUNT IMMEDIATELY or provide the following 1 ) Please validate a debt as allowed to the debtor under 15 USC 1692 ( g ) Section 809 ( b ) ; 2 ) Please provide a valid basis for the debt, such as the original contract/agreement, the promissory note between Consumer and original creditor, bearing Consumer wet-ink signature ; 3 ) Please provide proof when the original creditor claims this debt became due and when it became delinquent ; 4 ) Please provide a valid basis for the debt, such as the original contract/agreement, the promissory note between Consumer and Collector, bearing Consumer wet-ink signature ; 5 ) Please provide a copy of the last billing statement sent to Consumer by the original creditor ; 6 ) Please provide late payment notice and/or account closing notice provided by the original creditor ; 7 ) Please provide me a verified ( sworn to by Affidavit ) copy of the contract your firm has with the original creditor authorizing your firm to engage in collection activities on their behalf against the above- alleged account ; 8 ) Please provide me a verified certificate of authority, and/or proof that your company are licensed to collect in my State ; 9 ) Please provide general ledger statement showing the full accounting of the alleged obligation you are attempting to collect, accompanied by a commercial affidavit by the original custodian of the books and records ; 10 ) Please provide the account and general ledger statement showing the full accounting of the alleged obligation that you are now attempting to collect. Such as FR 2046 balance sheet ( OMB # 's 2046, 2049, 2099 ), 1099 OID report, S-3/A registration statement, 424-B5 prospectus, RC-S, and RC-B call schedules ; 11 ) Please provide verification and/or copy of any judgment if applicable ; 12 ) Please provide proof of any interest, fees or other charges expressly authorized by the agreement ; 13 ) Please provide a certified copy of all Public Hazard Bond ( s ) and Liability Insurance Policy ( s ) and accounting demonstrating the financial capability of Collector ; 14 ) Please provide proof that the alleged debt has not already been satisfied by any means available including but not limited to, a Tax write-off, an Insurance Claim or selling the purported debt to third party debt collector ; 15 ) Please provide a Statute of Limitations expressly authorized by the agreement ; 16 ) Finally, please provide an affidavit signed under Penalty of Perjury that Collector or any agent ( s ) acting on their behalf has not violated any portion of the Fair Debt Collection Practice Act.","date_sent_to_company":"2020-11-13T15:19:54.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"60438","tags":null,"has_narrative":true,"complaint_id":"3952861","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"I.C. System, Inc.","date_received":"2020-11-13T14:52:29.000Z","state":"IL","company_public_response":"Company has responded to the consumer and the CFPB and chooses not to provide a public response","sub_issue":"Information belongs to someone else"},"highlight":{"complaint_what_happened":["the <em>original</em> creditor <em>claims</em> this debt became due and when it became delinquent ; 4 ) Please provide a valid basis for the debt, such as the <em>original</em> contract/agreement, the promissory note between Consumer and Collector, bearing Consumer <em>wet-ink</em> signature ; 5 ) Please provide a copy of the last billing statement sent to Consumer by the <em>original</em> creditor ; 6 ) Please provide late payment notice and/or account closing notice provided by the <em>original</em> creditor ; 7 ) Please provide me a verified ( sworn"]},"sort":[22.35337,"3952861"]},{"_index":"complaint-public-v1","_id":"13190985","_score":22.34616,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"In my independent study of my consumer rights under federal law, I have discovered that consumers have a right to dispute information furnished to credit reporting agencies, and that upon receipt of a dispute, furnishers must investigate and cease reporting inaccurate or unverifiable information pursuant to 15 U.S.C. 1681s-2 ( a ) and 1681s-2 ( b ). In good faith, I exercised my right to dispute the alleged debt with GM Financial by way of multiple certified letters, requesting validation and investigation. Despite being on notice of an active dispute, GM Financial continued to furnish derogatory information to the consumer reporting agencies without completing a lawful reinvestigation, without proper disclosure, and without validating the debt. \n\nOn about XX/XX/year>, I sent a formal written dispute to GM Financial via certified mail, challenging the validity of the alleged account. My letters specifically requested the original wet-ink signed contract, a full ledger of the alleged account, and proof of legal authority to collect. Did the company respond? Yes, however, the response was inadequate.GM Financial responded by sending a \" Non-Authoritative Copy '' of the alleged contract, which was clearly marked as not the original. They failed to provide a fully executed authoritative copy of the contract, the full payment ledger, or proof that they are the legal holder-in-due-course of the alleged obligation. \n\nAdditionally, while the account was in active dispute, I received further adverse updates to my credit file relating to this account, including late payments, status changes to dispute resolved by data furnisher, and a premature charge-off without resolving the underlying dispute. These actions violate the Fair Credit Reporting Act ( FCRA ) and the Fair Debt Collection Practices Act ( FDCPA ), specifically under 15 U.S.C. 1681s-2 ( a ) ( 1 ) ( A ) and 1681i, requiring accurate reporting and proper reinvestigation during disputes. This raises concerns of willful or negligent noncompliance under 15 U.S.C. 1681n and 1681o.","date_sent_to_company":"2025-04-26T21:20:34.000Z","issue":"Incorrect information on your report","sub_product":"Credit reporting","zip_code":"612XX","tags":null,"has_narrative":true,"complaint_id":"13190985","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"General Motors Financial Company, Inc.","date_received":"2025-04-26T20:42:51.000Z","state":"IL","company_public_response":null,"sub_issue":"Account information incorrect"},"highlight":{"complaint_what_happened":["My letters specifically requested the <em>original</em> <em>wet-ink</em> signed contract, a full <em>ledger</em> of the alleged account, and <em>proof</em> of legal authority to collect. Did the company respond? Yes, however, the response was inadequate.GM Financial responded by sending a \" Non-Authoritative Copy '' of the alleged contract, which was clearly marked as not the <em>original</em>."]},"sort":[22.34616,"13190985"]},{"_index":"complaint-public-v1","_id":"12720373","_score":22.187752,"_source":{"product":"Credit card","complaint_what_happened":"First Progress RE : IMMEDIATE DEMAND FOR FULL DISCLOSURE AND REMOVAL OF INACCURATE REPORTING ACCOUNT # : XXXX FIRST NOTICE To Whom It May Concern, This letter serves as a formal demand under applicable federal and state laws, including but not limited to the Fair Credit Reporting Act ( 15 U.S.C. 1681g ), Uniform Commercial Code ( UCC ) Article XXXX, Generally Accepted Accounting Principles ( GAAP ), ASC 310 , and ASC 860 . You are hereby required to provide full and complete disclosure of the following : All XXXX financial records pertaining to my alleged account, including any transactional history, proof of funding, and ledger entries proving an actual financial loss on your part. \n\nAll documents under UCC 9-210, including an authenticated accounting of the obligation and any security interest claimed. \n\nASC XXXX and XXXX XXXX records, detailing the origination, sale, or securitization of any alleged debt associated with this account. \n\nThe original wet-ink signed contract and/or application, proving my consent and agreement to the terms alleged. Photocopies, electronic signatures, or facsimiles are NOT acceptable. \n\nAny original promissory note, negotiable instrument, or agreement containing my wet-ink signature or thumbprint. \n\nProof of an actual loan extended, demonstrating that you suffered a financial loss or provided lawful consideration under contract law. \n\nIf you can not provide all of the requested documentation, it is deemed that you have no lawful claim against me, and the alleged account must be immediately removed from all consumer reports within XXXX ( XXXX ) days of receipt of this notice. Failure to comply will result in daily damages of {$1000.00} per day, commencing on the XXXX day, until full compliance is achieved. \n\nAdditionally, continued reporting of inaccurate or unverifiable information will be considered willful noncompliance under 15 U.S.C. 1681n, subjecting you to additional statutory, compensatory, and punitive damages, including but not limited to litigation and arbitration claims against your company. \n\nFurthermore, I will be hiring an independent audit company to thoroughly investigate this account. It is evident that you do not own the rights, title, or contract associated with this alleged debt, and your continued reporting is fraudulent and without proper authority. If you fail to remove this account, the audit will expose your deceptive practices, and you will be held legally accountable. \n\nThis is a XXXX demand. I am giving you the opportunity to remove this account without the necessity of a lawsuit. However, if full compliance is not met within XXXX ( XXXX ) days, I will pursue all available legal remedies, including formal complaints with the the Federal Trade Commission ( FTC ), and the Office of the Comptroller of the Currency ( XXXX ), as well as civil litigation. \n\nFailure to respond in good faith constitutes agreement to the terms outlined herein. You are required to respond with the requested documents in their original form within the specified time frame. Any further reporting of this account without lawful verification will be treated as an attempt to defraud and defame me. \n\nXXXX XXXX XXXX","date_sent_to_company":"2025-03-29T19:22:39.000Z","issue":"Problem with a company's investigation into an existing problem","sub_product":"General-purpose credit card or charge card","zip_code":"92201","tags":null,"has_narrative":true,"complaint_id":"12720373","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Synovus Bank","date_received":"2025-03-29T18:58:36.000Z","state":"CA","company_public_response":null,"sub_issue":"Was not notified of investigation status or results"},"highlight":{"complaint_what_happened":["The <em>original</em> <em>wet-ink</em> signed contract and/or application, proving my consent and agreement to the terms alleged. Photocopies, electronic signatures, or facsimiles are NOT acceptable. \n\nAny <em>original</em> promissory note, negotiable instrument, or agreement containing my <em>wet-ink</em> signature or thumbprint. \n\n<em>Proof</em> of an actual loan extended, demonstrating that you suffered a financial loss or provided lawful consideration under contract law."]},"sort":[22.187752,"12720373"]},{"_index":"complaint-public-v1","_id":"12720140","_score":22.168686,"_source":{"product":"Credit card","complaint_what_happened":"Self Financial /Lead RE : IMMEDIATE DEMAND FOR FULL DISCLOSURE AND REMOVAL OF INACCURATE REPORTINGACCOUNT # : XXXX To Whom It May Concern, This letter serves as a formal demand under applicable federal and state laws, including but not limited to the Fair Credit Reporting Act ( 15 U.S.C . 1681g ), Uniform Commercial Code ( UCC ) Article 9-210, Generally Accepted Accounting Principles ( GAAP ), ASC 310 , and ASC 860 . You are hereby required to provide full and complete disclosure of the following : All GAAP-compliant financial records pertaining to my alleged account, including any transactional history, proof of funding, and ledger entries proving an actual financial loss on your part. \nAll documents under UCC 9-210, including an authenticated accounting of the obligation and any security interest claimed. \n\nASC XXXX and XXXX XXXX records, detailing the origination, sale, or securitization of any alleged debt associated with this account. \n\nThe original wet-ink signed contract and/or application, proving my consent and agreement to the terms alleged. Photocopies, electronic signatures, or facsimiles are NOT acceptable. \n\nAny original promissory note, negotiable instrument, or agreement containing my wet-ink signature or thumbprint. \n\nProof of an actual loan extended, demonstrating that you suffered a financial loss or provided lawful consideration under contract law. \n\nIf you can not provide all of the requested documentation, it is deemed that you have no lawful claim against me, and the alleged account must be immediately removed from all consumer reports within XXXX ( XXXX ) days of receipt of this notice. Failure to comply will result in daily damages of {$1000.00} per day, commencing on the XXXX day, until full compliance is achieved. \n\nAdditionally, continued reporting of inaccurate or unverifiable information will be considered willful noncompliance under 15 U.S.C. 1681n, subjecting you to additional statutory, compensatory, and punitive damages, including but not limited to litigation and arbitration claims against your company. \n\nFurthermore, I will be hiring an independent audit company to thoroughly investigate this account. It is evident that you do not own the rights, title, or contract associated with this alleged debt, and your continued reporting is fraudulent and without proper authority. If you fail to remove this account, the audit will expose your deceptive practices, and you will be held legally accountable. \n\nThis is a final demand. I am giving you the opportunity to remove this account without the necessity of a lawsuit. However, if full compliance is not met within XXXX ( XXXX ) days, I will pursue all available legal remedies, including formal complaints withthe Federal Trade Commission ( FTC ), and the Office of the Comptroller of the Currency ( XXXX ), as well as civil litigation. \n\nFailure to respond in good faith constitutes agreement to the terms outlined herein. You are required to respond with the requested documents in their original form within the specified time frame. Any further reporting of this account without lawful verification will be treated as an attempt to defraud and defame me. \n\nXXXX XXXX XXXX","date_sent_to_company":"2025-03-29T19:44:24.000Z","issue":"Improper use of your report","sub_product":"General-purpose credit card or charge card","zip_code":"92201","tags":null,"has_narrative":true,"complaint_id":"12720140","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"Self Financial Inc.","date_received":"2025-03-29T19:35:54.000Z","state":"CA","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["The <em>original</em> <em>wet-ink</em> signed contract and/or application, proving my consent and agreement to the terms alleged. Photocopies, electronic signatures, or facsimiles are NOT acceptable. \n\nAny <em>original</em> promissory note, negotiable instrument, or agreement containing my <em>wet-ink</em> signature or thumbprint. \n\n<em>Proof</em> of an actual loan extended, demonstrating that you suffered a financial loss or provided lawful consideration under contract law."]},"sort":[22.168686,"12720140"]},{"_index":"complaint-public-v1","_id":"10438906","_score":22.107939,"_source":{"product":"Credit reporting or other personal consumer reports","complaint_what_happened":"I have requested evidence of the original contract between RESURGENT/ LVNV FUNDING LLC and the original creditor on multiple occasions. However, they have failed to provide this documentation as well as to prove the claimed amount. I request detailed entities of all purchases, dates, and payments of the alleged debt account. Not just a statement, How did it get to be the claimed amount? They have not provided any accounting, full disclosure account ledger. There is no original contract in existence with the signatures of theoriginalcreditor, myself, and RESURGENTLVNVFUNDINGLLC. No promissory Note. Despite all requests of documentation validation. RESURGENT/LVNV FUNDING LLC continues to pursue this alleged debt without providing the required documentations. This has caused me undue stress and confusion, as I believe I am being harassed for a debt that is not my responsibility. Please Investigate this matter As per UCC guidelines, a valid claim requires proof of the original contract. Without this documentation, their attempts to collect on this alleged debt are baseless and constitute a violation of my rights.","date_sent_to_company":"2024-10-13T17:51:46.000Z","issue":"Improper use of your report","sub_product":"Credit reporting","zip_code":"XXXXX","tags":null,"has_narrative":true,"complaint_id":"10438906","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"Resurgent Capital Services L.P.","date_received":"2024-10-13T17:40:47.000Z","state":"GA","company_public_response":null,"sub_issue":"Reporting company used your report improperly"},"highlight":{"complaint_what_happened":["I have requested evidence of the <em>original</em> contract between RESURGENT/ LVNV FUNDING LLC and the <em>original</em> creditor on multiple occasions. However, they have failed to provide this documentation as well as to prove the <em>claimed</em> amount. I request <em>detailed</em> entities of all purchases, dates, and payments of the alleged debt account. Not just a statement, How did it get to be the <em>claimed</em> amount? They have not provided any accounting, full disclosure account <em>ledger</em>."]},"sort":[22.107939,"10438906"]},{"_index":"complaint-public-v1","_id":"14895839","_score":21.994843,"_source":{"product":"Debt collection","complaint_what_happened":"Unverifiable debt ; demand for strict proof of debt 's validity, including original contract/agreement, detailed ledger from original creditor, and irrefutable proof of legal authorization to collect. The debt is not mine and is not owned period, this was already discussed with the leasing office, office had hired mutiple people and lost track of conversations and recoreds within a short period of time this is not a valid debt at all.","date_sent_to_company":"2025-07-26T18:10:55.000Z","issue":"Attempts to collect debt not owed","sub_product":"Rental debt","zip_code":"89031","tags":null,"has_narrative":true,"complaint_id":"14895839","timely":"Yes","company_response":"Closed with non-monetary relief","submitted_via":"Web","company":"T.S. Holdings","date_received":"2025-07-26T17:59:17.000Z","state":"NV","company_public_response":null,"sub_issue":"Debt is not yours"},"highlight":{"complaint_what_happened":["Unverifiable debt ; demand for strict <em>proof</em> of debt 's validity, including <em>original</em> contract/agreement, <em>detailed</em> <em>ledger</em> from <em>original</em> creditor, and irrefutable <em>proof</em> of legal authorization to collect. The debt is not mine and is not owned period, this was already discussed with the leasing office, office had hired mutiple people and lost track of conversations and recoreds within a short period of time this is not a valid debt at all."]},"sort":[21.994843,"14895839"]},{"_index":"complaint-public-v1","_id":"13658707","_score":21.95763,"_source":{"product":"Debt collection","complaint_what_happened":"Pursuant to UCC 9-203 ( b ), 9-210, and 3-301, only the party in possession of the original, authenticated security agreement and entitled by law may enforce a secured transaction. You have failed to show lawful standing or provide the original instrument with wet-ink signature. Therefore, you are acting without authority and must cease collection attempts immediately. \n\nUCC 3-301 Person Entitled to Enforce an Instrument iii ) a person not in possession but who is entitled to enforce the instrument under Section 3-309 or 3-418 ( d ). \n\nIf the party does not hold the original instrument ( wet-ink contract or promissory note ), and can not show the chain of title, they lack standing to enforce the debt. \n\nUCC 9-210 Request for Accounting and Request Regarding a List of Collateral or Statement of Account 1. 12 CFR 226.17 Truth in Lending Act ( TILA ) Disclosures Requires clear disclosure of credit terms by the original creditor. \nDebt collectors must inherit this duty if they claim to own the debt.\n\nIf they cant verify the terms from the original creditor, they may be in violation.\n\nA debtor may send an authenticated demand to a secured party for an accounting of the obligation secured, a list of collateral, or a statement of 2. 12 CFR 1026.39 Mortgage Transfer Disclosures ( Reg Z ) No transfer notice = no lawful assignment = no standing. \n\n4. 31 CFR 363.6 XXXX XXXX XXXX ( XXXX context ) Covers registration and ownership of book-entry securities. \nImportant if youre asserting that the debt has been securitized. \nIf your debt was securitized, it may no longer be a collectible item by a 3rd party. \n\nIf the debt is securitized and registered as a security, the only lawful party is the holder in due course. You must prove that status. \n\n5. 31 CFR 103.121 ( now 31 CFR 1020.220 ) Customer Identification If you possess or use my private information without proof of lawful transfer, you may be violating federal identity protections. \n\n26 CFR 1.6045-1 Requires brokers to file Form 1099-B for certain securities transactions.\n\n26 CFR 1.6049-5 Relates to OID ( Original Issue Discount ) reporting on Form 1099-OID.\n\n: If my debt has been securitized or used in a financial transaction, IRS disclosure forms must exist. I demand to see any filings under my name or estate. \n\ni have the right to demand proof from any party claiming to be a secured party ( such as a debt collector ) and they must respond with accurate documentation. If they fail or provide incomplete information, they are not lawfully standing in the position of a secured creditor. \n\nOnly a party with a valid, authenticated security agreement ( usually the original creditor ) and proper proof of assignment or transfer can enforce a security interest. \n\nThis is my second notice to the company. They are attempting to collect a debt without providing proper verification. I have only received a copy, not the original contract with my wet-ink signature. This is a violation of my privacy rights, and I am concerned my information was sold or traded without my consent. I have requested documentation of debt purchase, filings of any 1099-B or OID forms, and proof of assignment from the original creditor. If they do not respond, I will file Form 3949-A with the IRS, initiate arbitration, and pursue liens and identity theft charges. I am seeking a full deletion and discharge of this debt immediately. \n\nNOTICE TO CEASE COLLECTION ACTIVITY IMMEDIATELY This is Notice Number 2. You are hereby instructed to CEASE AND DESIST all collection activities related to the above-referenced account due to your continued failure to provide the original wet-ink signed contract as proof of debt obligation. You have merely provided a copy, which is not valid evidence of a legally binding agreement under UCC and contract law.\n\nLet this serve as further notice that your continued attempts to collect without proper and verified documentation is not only an invasive practice but may constitute acquiescence to claims that you have no lawful right to pursue this alleged debt. \n\nYOU ARE HEREBY PUT ON NOTICE OF THE FOLLOWING : 1. You have not shown standing as a real party in interest with proof of assignment from the original creditor.\n\n2. You have not demonstrated that you purchased the debt including the original terms and agreement.\n\n3. If this debt was securitized, which is likely, then Forms 1099-B and OID were likely filed on my behalf without authorization. \n4. You must show proof that you lawfully purchased my personal information, including my Social Security Number, address, and other private data, or this constitutes a breach of privacy, potential identity theft, and unauthorized trading of a financial instrument. \n5. You have failed to verify your claim pursuant to the Fair Debt Collection Practices Act ( 15 USC 1692g ( b ) ).\n\nDEMAND FOR PROOF : The original contract with my wet-ink signature.\n\nA complete chain of title from the original creditor to your agency.\n\nA statement showing whether Forms 1099-B, 1099-A, or OID have been filed under my name or trust. \nA notarized affidavit from the original creditor acknowledging your legal standing. \nA UCC financing statement to show perfected lien and security interest FAILURE TO RESPOND : If you do not comply with the above within 15 calendar days from the date of this notice, you will be deemed in default, and I will proceed with : 1. Filing a formal complaint with the FTCfor invasive and deceptive debt collection practices.\n\n2. Filing Form 3949-A with the IRS to report potential tax fraud.\n\n3. Filing Form 211 ( XXXX XXXX XXXX ) regarding unlawful securitization and tax violations.","date_sent_to_company":"2025-05-28T16:51:00.000Z","issue":"Attempts to collect debt not owed","sub_product":"Telecommunications debt","zip_code":"46234","tags":null,"has_narrative":true,"complaint_id":"13658707","timely":"Yes","company_response":"Closed with explanation","submitted_via":"Web","company":"P&B Capital Group, LLC","date_received":"2025-05-22T20:29:12.000Z","state":"IN","company_public_response":null,"sub_issue":"Debt was paid"},"highlight":{"complaint_what_happened":["They are attempting to collect a debt without providing <em>proper</em> verification. I have only received a copy, not the <em>original</em> contract with my <em>wet-ink</em> signature. This is a violation of my privacy rights, and I am concerned my information was sold or traded without my consent. I have requested documentation of debt purchase, filings of any 1099-B or OID forms, and <em>proof</em> of assignment from the <em>original</em> creditor."]},"sort":[21.95763,"13658707"]}]},"aggregations":{"has_narrative":{"meta":{},"doc_count":1190026,"has_narrative":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":1,"key_as_string":"true","doc_count":1156282},{"key":0,"key_as_string":"false","doc_count":33744}]}},"product":{"doc_count":1156282,"product":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting or other personal consumer reports","doc_count":488027,"sub_product.raw":{"doc_count_error_upper_bound":0,"sum_other_doc_count":0,"buckets":[{"key":"Credit reporting","doc_count":484801},{"key":"Other personal consumer report","doc_count":3226}]}},{"key":"Credit reporting, credit repair services, or other personal consumer 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